City Of De Pere Passport Services

Residents of De Pere can access passport services at City Of De Pere, located at 335 South Broadway Street. This municipal facility provides a convenient option for residents of De Pere and surrounding areas like West De Pere and Ashwaubenon who need to apply for new passports. Situated near the Fox River, just a block east of the Claude Allouez Bridge, the City of De Pere offers passport services to a diverse population, from young families preparing for their first international vacation to seniors planning retirement trips. The facility is particularly popular among residents living in the historic downtown area and the neighborhoods along Grant Street and Dickinson Road. The demographic using this location spans from college students at St. Norbert College needing passports for study abroad programs to local business owners preparing for international trade shows. The City of De Pere’s involvement in passport services is relatively recent, having started offering the service approximately 12 years ago as a way to better serve the community and provide a more convenient alternative to traveling to larger cities like Green Bay or Appleton. The building itself has deep roots in the community, originally constructed in 1968 to house various municipal offices. A key landmark nearby is Voyageur Park, situated on the Fox River just three blocks north of the facility, offering a scenic spot for a pre- or post-appointment stroll. The De Pere Area Chamber of Commerce is also close, at 300 South Broadway, fostering economic growth and development in the area. Unlike larger passport agencies, the City Of De Pere provides a more personalized and less intimidating experience, catering to those who may be unfamiliar with the passport application process. The staff are trained to guide applicants through each step, ensuring accuracy and completeness to avoid delays. Many locals appreciate the shorter wait times and the familiarity of dealing with city employees they often see at other community events. Furthermore, the facility’s location in the heart of De Pere allows applicants to easily combine their passport application with other errands or appointments, making it a convenient one-stop shop. You could grab a coffee at Luna Coffee, two blocks south, before your appointment or handle banking needs at Nicolet National Bank just across the street at 303 South Broadway. This localized service significantly reduces travel time and expenses for De Pere residents. The city recognizes that providing passport services contributes to the overall well-being of the community, facilitating international travel for leisure, business, and educational opportunities. The staff actively engage in ongoing training to stay updated on the latest passport regulations and procedures, ensuring compliance and providing accurate information. This commitment to excellence is evident in the positive feedback received from applicants who appreciate the professional and courteous service. The service sees a particular surge in applications during the spring and summer months, as families plan summer vacations and students prepare for semesters abroad. To accommodate this increased demand, the city occasionally extends its hours or adds additional appointment slots. To further improve accessibility, City Of De Pere partners with local community organizations to provide passport application assistance to underserved populations, ensuring that everyone has equal access to international travel opportunities. They also host informational sessions at the De Pere Community Center, located at 600 Grant Street, providing guidance on the application process and answering questions from the public. The City Of De Pere continually seeks to enhance its passport services to meet the evolving needs of its residents, striving to make the process as seamless and stress-free as possible. This dedication to community service makes the City Of De Pere a valuable asset for anyone in the area needing passport assistance. Consider that even those residing across the river in the Ledgeview neighborhood find this facility a far easier option than navigating Green Bay traffic. This accessibility highlights the city’s commitment to serving not just its direct residents but also the wider community. The building itself has undergone several renovations to improve accessibility and efficiency, with a focus on creating a welcoming and comfortable environment for all applicants. Regular customer satisfaction surveys are conducted to identify areas for improvement and ensure that the service remains top-notch. In short, the City of De Pere provides a convenient and locally focused option for obtaining passport services, with a strong emphasis on community service and customer satisfaction.

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Arriving at City Of De Pere, you’ll find a classic brick municipal building located on the east side of South Broadway Street. Enter through the main entrance on the south side of the building, which faces Broadway. As you enter, you’ll immediately notice the reception desk to your left. Check in at Window #1; let the clerk know you have a passport appointment. The waiting area features several comfortable chairs and informational brochures about city services. The passport application process typically takes between 15-20 minutes per applicant, provided all necessary documents are readily available. The layout is straightforward: the passport processing area is located directly behind the reception desk in a partitioned office space. Restrooms are available to the right of the entrance. The facility is fully ADA accessible, with a ramp leading to the main entrance and accessible restrooms. The lighting is bright and the atmosphere is generally quiet and professional. Once your name is called, you’ll be directed to a designated passport agent who will review your application, verify your documents, and assist you with the necessary forms.

Or call us at 800-860-8610