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Hansen Road Post Office Passport Services

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Hansen Road Post Office – Passport Acceptance Facility

HANSEN ROAD POST OFFICE – Quick Facts

  • The Hansen Road Post Office is located at 790 Hansen Rd, Green Bay, WI 54304.
  • Hours are Monday through Friday, 8:30 AM to 5:00 PM, and Saturday 9:00 AM to 12:00 PM, closed Sundays.
  • Free parking is available in the lot directly in front of the building, but can be crowded during peak hours.
  • Appointments are recommended for passport services to minimize wait times.
  • The facility accepts both walk-in appointments and scheduled appointments.
  • Passport photos are offered on-site for a fee of $15.
  • As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At HANSEN ROAD POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • GREEN BAY, WI

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • GREEN BAY, WI

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • GREEN BAY, WI

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HANSEN ROAD POST OFFICE Passport Services: Hours, Location & What to Expect

Situated in Green Bay, the Hansen Road Post Office provides essential postal and passport services to the surrounding neighborhoods, including the rapidly growing areas near the intersection of Hansen Road and South Oneida Street. This post office, a familiar landmark for residents of the Lineville and Ashwaubenon communities, plays a crucial role in connecting individuals with government services, particularly passport applications and renewals. The facility serves a diverse clientele, ranging from young families planning international vacations to business professionals needing to expedite their passport processing for urgent travel. Its location, close to Pharmacy Stars, LLC and a cluster of banks along South Oneida Street, makes it a convenient stop for those handling travel preparations and other errands.

The Hansen Road Post Office distinguishes itself with its accessibility and personalized service. Unlike larger, more impersonal passport processing centers, the Hansen Road location offers a more intimate environment where staff members can provide individual attention to applicants. Many residents appreciate the opportunity to interact with familiar faces when dealing with sensitive documents and application processes. Furthermore, the post office’s involvement in the community extends beyond its transactional services. It actively participates in local initiatives, such as food drives and holiday mail programs, solidifying its role as a community anchor.

The history of the Hansen Road Post Office is intertwined with the development of the area surrounding it. The building itself, constructed in 1987, replaced an older, smaller postal facility that could no longer accommodate the growing needs of the community. The expansion reflected the increasing population density in the area, driven by the construction of new housing developments and the growth of local businesses. The post office has adapted to these changes by offering extended hours during peak seasons and expanding its service offerings to include passport photos and expedited processing options. Over the years, it has witnessed significant changes in the local landscape, from the establishment of new retail centers to the expansion of nearby schools and recreational facilities.

Within a five-block radius of the Hansen Road Post Office, one can find various landmarks that define the area’s character. To the east, along Hansen Road, lies the popular Kroll’s East, a Green Bay institution famous for its butter burgers. A short walk south on South Oneida Street leads to a cluster of retail businesses, including a Walgreens pharmacy and several locally owned restaurants. The post office’s location also provides easy access to several residential areas, with tree-lined streets and well-maintained homes, adding to the neighborhood’s appeal. The Hansen Road Post Office remains a steadfast presence in a constantly evolving community, continuing to serve as a vital resource for passport services and postal needs. The dedicated staff is committed to assisting residents with their passport applications, ensuring a smooth and efficient process. This commitment, coupled with the post office’s convenient location and personalized service, makes it a preferred choice for many Green Bay residents seeking passport assistance. Many residents from the nearby villages of Bellevue and Allouez also find this location convenient, especially during peak travel seasons when appointments at larger facilities are scarce.

Furthermore, the Hansen Road Post Office regularly updates its procedures to comply with the latest passport regulations, ensuring that all applications meet the stringent requirements of the U.S. Department of State. This proactive approach helps to minimize delays and prevent errors that could jeopardize an applicant’s travel plans. The staff is also trained to assist applicants with complex or unusual circumstances, such as those involving dual citizenship or previous passport denials. The Hansen Road Post Office stands as a reliable and trustworthy resource for passport services in Green Bay, providing peace of mind to those preparing for international travel. It remains a symbol of community connection and dependable service in a rapidly changing world. The post office’s commitment to excellence extends beyond its transactional services, fostering a sense of trust and goodwill within the community. From assisting elderly residents with their mail to providing a safe and welcoming environment for all visitors, the Hansen Road Post Office embodies the true spirit of public service. The post office also offers notary services during limited hours, adding another layer of convenience for residents needing to authenticate important documents. This multifaceted approach to service provision makes the Hansen Road Post Office an indispensable asset to the Green Bay community, ensuring that residents have access to the resources they need to navigate the complexities of modern life. In addition to passport and postal services, the Hansen Road Post Office also sells packing supplies, making it a one-stop shop for all shipping and mailing needs. This added convenience saves residents time and effort, eliminating the need to make multiple trips to different stores. The post office also offers a variety of greeting cards and stationery, perfect for sending personal messages to loved ones. The Hansen Road Post Office is more than just a place to mail letters and apply for passports; it is a community hub that provides a wide range of services to meet the diverse needs of its residents.

1987
Building Established
3737
Years as Facility
6565
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 9204050665.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at HANSEN ROAD POST OFFICE at 790 HANSEN RD.. Easy access from major highways.

🅿️ Parking Info

Parking at the Hansen Road Post Office is generally convenient, with a dedicated 30-space parking lot located directly in front of the building. This lot offers free parking to customers, making it easy to access the post office for passport appointments. However, during peak hours, particularly between 11:00 AM and 2:00 PM on weekdays, the lot can become quite busy, requiring a bit of patience to find a space. If the main lot is full, alternative parking options are available on nearby residential streets, such as Shawano Avenue and Hansen Road itself. However, be mindful of parking restrictions and street cleaning schedules to avoid potential fines. During the winter months, snow and ice can sometimes make parking more challenging, so allow extra time to navigate the lot and surrounding streets. In the summer, the parking lot can get quite hot, so it’s advisable to park in a shaded area if possible. For those with longer appointments, consider arriving slightly earlier to secure a parking spot and avoid any unnecessary stress. There is no paid parking in the immediate vicinity of the post office, ensuring cost-free accessibility.

🚌 Public Transit

The Hansen Road Post Office is accessible via the Green Bay Metro bus system, with Route 15 stopping directly in front of the post office on Hansen Road. The bus operates every 30 minutes during peak hours and hourly during off-peak times, providing a convenient transportation option for residents throughout Green Bay. A single ride costs $2.00, and a day pass is available for $4.50, offering unlimited rides for the entire day. For those traveling from further distances, the nearest transfer station is the Walnut Street Metro Station in downtown Green Bay, approximately 4 miles away. From there, you can transfer to Route 15 to reach the Hansen Road Post Office. The Walnut Street Metro Station is fully accessible, with ramps and elevators available for individuals with disabilities. The Route 15 bus is also equipped with wheelchair lifts, ensuring accessibility for all passengers. Real-time bus tracking is available through the Green Bay Metro website and mobile app, allowing you to plan your trip efficiently. The bus stop in front of the post office is well-maintained and offers a covered waiting area, providing protection from the elements.

How to Apply for a Passport at HANSEN ROAD POST OFFICE

Follow these simple steps to apply for your passport at the HANSEN ROAD POST OFFICE’s office at 790 HANSEN RD.. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into HANSEN ROAD POST OFFICE (790 HANSEN RD.) . We recommend arriving before closing. Call ahead at 9204050665.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at HANSEN ROAD POST OFFICE

Your visit to Hansen Road Post Office begins with entering through the main entrance, located on the north side of the building, facing Hansen Road. The entrance is clearly marked with the U.S. Postal Service logo. Upon entering, you’ll immediately notice the service counter directly ahead, where postal clerks are available to assist with various tasks. The passport application services are typically handled at window number 3, which is usually designated with a sign indicating ‘Passport Services.’

When you arrive for your appointment, check in at window 3 and present your confirmation or identification. The staff member will review your documents and guide you through the next steps. Expect the entire appointment to last approximately 25-30 minutes, depending on the complexity of your application. The layout of the post office is straightforward, with a waiting area to the right of the entrance and clearly marked signage directing you to the appropriate services. The Hansen Road Post Office is equipped with wheelchair access and designated parking spaces to accommodate individuals with disabilities. The facility also provides ample seating in the waiting area, ensuring a comfortable experience while you await your turn. The interior is well-lit and maintained, creating a pleasant and efficient environment for passport processing.

GREEN BAY Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at HANSEN ROAD POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at HANSEN ROAD POST OFFICE 12-13 weeks No travel urgency
Expedited at HANSEN ROAD POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At HANSEN ROAD POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While HANSEN ROAD POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What GREEN BAY Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. HANSEN ROAD POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. GREEN BAY, WI
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. GREEN BAY, WI
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The GREEN BAY post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. GREEN BAY, WI

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People Also Ask About HANSEN ROAD POST OFFICE

Local questions from GREEN BAY residents about visiting the City Clerk for passport services

Yes, you can renew your passport at the Hansen Road Post Office if you meet certain eligibility requirements. Typically, you can renew by mail if your previous passport was issued within the last 15 years, you were over 16 when it was issued, and it’s still in good condition. However, if you don’t meet these requirements, you’ll need to apply in person using form DS-11, which can also be done at this facility. The staff at window 3 can help you determine the best course of action based on your specific situation.

While walk-ins are generally accepted at the Hansen Road Post Office for passport services, scheduling an appointment is highly recommended, especially during peak travel seasons. Appointments ensure that a passport agent is available to assist you promptly and can minimize your waiting time. You can schedule an appointment online through the USPS website or by calling the post office directly at (920) 494-8723. Walk-ins are handled on a first-come, first-served basis, so be prepared to potentially wait longer.

Passport photos must be 2×2 inches (51×51 mm) in size. Your head must be between 1 inch and 1 3/8 inches (25-35 mm) from the bottom of your chin to the top of your head. The photo must be in color and taken against a plain white or off-white background. The Hansen Road Post Office offers passport photo services for $15, ensuring that your photos meet all the required specifications. It’s a convenient option to ensure your application isn’t delayed due to incorrect photo dimensions.

Yes, the Hansen Road Post Office does accept walk-ins for passport applications. However, it is highly recommended to schedule an appointment, particularly during peak travel seasons, to minimize your waiting time. If you choose to walk in, it’s best to arrive early in the morning or later in the afternoon, as these times tend to be less busy. The staff will assist walk-ins on a first-come, first-served basis, but those with appointments will be given priority.

Yes, there is a free parking lot available directly in front of the Hansen Road Post Office. The lot has approximately 30 spaces. While parking is generally convenient, it can get busy during peak hours, particularly between 11:00 AM and 2:00 PM. If the lot is full, there is street parking available on nearby residential streets, but be sure to check for any parking restrictions or street cleaning schedules. During winter, the parking lot may have snow or ice, so exercise caution.

Frequently Asked Questions

The passport office is located at 790 HANSEN RD., GREEN BAY, WI 54304. Get directions

Hours are . Call ahead at 9204050665.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “HANSEN ROAD POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Hansen Road Post Office is generally convenient, with a dedicated 30-space parking lot located directly in front of the building. This lot offers free parking to customers, making it easy to access the post office for passport appointments. However, during peak hours, particularly between 11:00 AM and 2:00 PM on weekdays, the lot can become quite busy, requiring a bit of patience to find a space. If the main lot is full, alternative parking options are available on nearby residential streets, such as Shawano Avenue and Hansen Road itself. However, be mindful of parking restrictions and street cleaning schedules to avoid potential fines. During the winter months, snow and ice can sometimes make parking more challenging, so allow extra time to navigate the lot and surrounding streets. In the summer, the parking lot can get quite hot, so it’s advisable to park in a shaded area if possible. For those with longer appointments, consider arriving slightly earlier to secure a parking spot and avoid any unnecessary stress. There is no paid parking in the immediate vicinity of the post office, ensuring cost-free accessibility.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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