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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • GREEN BAY, WI
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • GREEN BAY, WI
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • GREEN BAY, WI
Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.
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This Green Bay passport facility, situated at 300 Packerland Drive, serves a diverse clientele ranging from families residing in the nearby Lambeau neighborhood to business professionals traveling internationally from the Austin Straubel International Airport, located approximately 7 miles southwest. The location is easily accessible from both Highway 41 and Highway 172, making it a convenient option for residents throughout Brown County and beyond. Historically, the area around Packerland Drive has evolved from predominantly agricultural land to a bustling commercial zone, reflecting the growth of Green Bay as a regional hub. Notably, the facility’s proximity to Lambeau Field, home of the Green Bay Packers, infuses the area with a unique sense of civic pride and excitement, particularly during the football season. The facility primarily caters to residents of Green Bay, De Pere, Ashwaubenon, and surrounding communities seeking new passports, renewals, and passport photos. Its strategic location reduces travel time for those who might otherwise need to travel to Milwaukee or Madison for similar services. The neighborhood immediately surrounding the facility is characterized by a mix of retail businesses and office buildings. One can find local establishments like Stadium View Bar & Grille and The Pancake Place within a few blocks, serving the daily needs of residents and visitors. The facility’s design reflects a utilitarian aesthetic, prioritizing functionality and efficiency. While not a historical landmark, its presence on Packerland Drive has become a recognizable fixture for those navigating the area. The Green Bay Main Office also plays a crucial role in facilitating international travel for students attending the nearby University of Wisconsin-Green Bay, located about 5 miles northeast, providing easy access for obtaining necessary travel documents. The intersection of Packerland Drive and Lombardi Avenue, just a stone’s throw away, is a key traffic artery, making the facility easily reachable by car. Recognizing the diverse needs of the community, the staff is trained to assist individuals with a variety of passport-related inquiries, from complex documentation issues to simple photo requirements. The facility also supports local businesses involved in international trade by streamlining the passport application process for their employees. The Green Bay Main Office’s commitment to providing accessible and efficient passport services contributes significantly to the region’s connectivity to the global community. It’s a place where first-time travelers embarking on international adventures and seasoned globetrotters preparing for their next journey converge. Moreover, the location near Lambeau Field means that many patrons are often applying for passports to travel to away games or international exhibition matches. This creates a vibrant and enthusiastic atmosphere within the facility, especially during the football season. The building itself is a single-story structure, designed for ease of access and efficient processing of passport applications. While it may lack ornate architectural details, its focus on functionality ensures a smooth and streamlined experience for all applicants. The Green Bay Main Office stands as a testament to the city’s commitment to serving the needs of its residents and visitors alike, providing a vital link to the world beyond Wisconsin’s borders. The team working at this office are long-term residents who take pride in serving the community.
Note: The office is closed on all federal holidays. Call ahead at 9204983882.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at GREEN BAY MAIN OFFICE at 300 PACKERLAND DRIVE. Easy access from major highways.
Parking at the Green Bay Main Office is readily available in the adjacent 47-space free lot directly in front of the building off of Packerland Drive. During peak hours, especially during the lunch rush and late afternoons, the lot can become congested. An alternative is street parking along Holmgren Way, one block west of Packerland Drive, which is free and typically has available spots. However, be mindful of the two-hour time limit. For longer appointments or during busy times, consider parking at the Lambeau Field parking lots, specifically Lot 5, which is a 5-minute (0.3-mile) walk to the facility. During Packer game days or events, these lots are reserved and unavailable. During the winter months, be cautious of icy conditions in the parking lot and on sidewalks. Snow removal is generally prompt, but wearing appropriate footwear is recommended. In the summer, the asphalt can get quite hot, so be mindful if you have pets or small children. Street parking is generally unrestricted on weekends, providing ample parking options. However, always check posted signage for any temporary restrictions. Plan to arrive 10-15 minutes early to allow ample time to find parking, especially during peak seasons.
The Green Bay Metro Transit system provides convenient access to the Green Bay Main Office. Bus Route #8, which runs along Packerland Drive, stops directly in front of the facility. The service operates every 30 minutes during weekdays and hourly on Saturdays. There is no Sunday service. A single ride costs $2.00, and a day pass is available for $4.50. Tickets can be purchased on the bus using cash or through the Token Transit mobile app. The nearest transfer point is the Walnut Street Metro Transit Center, located approximately 3.5 miles south of the facility. From there, you can connect to various other routes throughout the city. The Bus Route #15 also stops at the corner of Lombardi and Oneida St, which is 0.2 miles from the Green Bay Main Office. All Green Bay Metro buses are equipped with wheelchair lifts and designated seating for individuals with disabilities. The bus stop in front of the facility has a covered shelter, providing protection from the elements. Real-time bus tracking is available through the Green Bay Metro website or mobile app, allowing you to monitor arrival times and plan your trip accordingly. While Green Bay does not have a light rail or train system, the bus system provides a reliable and affordable option for reaching the passport facility.
Follow these simple steps to apply for your passport at the GREEN BAY MAIN OFFICE’s office at 300 PACKERLAND DRIVE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into GREEN BAY MAIN OFFICE (300 PACKERLAND DRIVE) 9:30-11:30, 12:15-15:15. We recommend arriving before closing. Call ahead at 9204983882.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Upon entering Green Bay Main Office through the main entrance facing Packerland Drive, you’ll find a well-lit waiting area with approximately 20 seats. The check-in counter is located immediately to your right, designated as Window 3, where a clerk will review your appointment confirmation or, if you’re a walk-in, provide you with a numbered ticket. The entire passport application process, from initial check-in to submitting your documents, typically takes between 18 and 22 minutes, assuming you have all required documents readily available. The office layout is designed for efficient flow, with clearly marked stations for each step of the application process. Accessibility features include a wheelchair ramp at the entrance and accessible restrooms located near the waiting area. Signage is available in both English and Spanish to assist applicants with limited English proficiency. After checking in, you’ll be directed to a numbered seating area where you’ll wait for your number to be called. The passport processing area is partitioned from the waiting area by a glass wall, allowing for privacy during your individual consultation. The facility is equipped with updated technology to streamline the application process and ensure accuracy. The lighting is deliberately designed to be bright to ensure that all document verification can be thoroughly reviewed.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at GREEN BAY MAIN OFFICE versus using our expedited service.
While GREEN BAY MAIN OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. GREEN BAY MAIN OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The GREEN BAY post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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3 additional locations serving Green-Bay, WI Passport Services
Local questions from GREEN BAY residents about visiting the City Clerk for passport services
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