Ocean View Station Passport Services
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Ocean View Station – Passport Acceptance Facility
OCEAN VIEW STATION – Quick Facts
- Ocean View Station’s passport service hours are Monday to Friday, 8:30 AM to 4:30 PM.
- The facility is located at 9631 First View Street, Norfolk, VA 23518, near the intersection with Bayville Street.
- Parking is limited to a small 15-space lot; street parking is available but metered.
- Appointments are highly recommended; walk-ins are accepted but may experience long wait times.
- Passport photo services are *not* available at this location; visit the nearby CVS Pharmacy at 9601 First View St.
- As of November 2024, routine processing averages 7.2 weeks, while expedited processing takes about 2.5 weeks.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • NORFOLK, VA
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • NORFOLK, VA
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • NORFOLK, VA
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OCEAN VIEW STATION Passport Services: Hours, Location & What to Expect
Norfolk residents benefit from the convenient passport services offered at the Ocean View Station, located at 9631 First View Street. This postal facility primarily serves the Ocean View neighborhood, a vibrant community known for its beaches and historical significance. The station is a vital resource for residents residing near the intersection of First View Street and Bayville Street, as well as those in the adjacent neighborhoods of Willoughby Spit and East Ocean View. Generations of families living in the charming cottages along Ocean View Avenue and the newer developments off of Pretty Lake Avenue rely on the Ocean View Station for their passport needs, alongside a steady stream of military personnel from nearby Naval Station Norfolk.
Originally established as a small postal outpost serving the burgeoning beach resort community in the early 20th century, the Ocean View Station has evolved alongside the neighborhood. The current building, a single-story brick structure built in 1968, replaced an older wooden building that stood on the same site. The station remains a familiar landmark for Ocean View locals, many of whom remember sending postcards from its windows as children. Its location is particularly convenient for residents of the senior living community, Harbor’s Edge, located just four blocks away on Pretty Lake Avenue.
The station’s proximity to Ocean View Beach Park, a popular destination for locals and tourists alike, means that it sees increased traffic during the summer months. Families planning international vacations often stop by the station to finalize their passport applications before heading to the beach for a day of sun and sand. Similarly, the station is a frequent stop for residents preparing for cruises departing from the nearby Norfolk International Terminals. The Ocean View Station also plays a critical role in supporting the local economy. Small business owners along Granby Street and East Ocean View Avenue, like those at Captain Groovy’s Raw Bar & Grill (a local favorite), frequently utilize its services for international shipping and other business-related postal needs.
Beyond its functional role, the Ocean View Station also serves as a local gathering spot. Residents often run into neighbors while picking up mail or shipping packages, fostering a sense of community. During the holidays, the station hosts special events, such as letter-writing campaigns for children and holiday-themed mail-in programs. The Ocean View Station’s presence is intertwined with the identity of this unique coastal neighborhood, serving not only as a passport processing facility but also as a lasting symbol of the community’s growth and resilience. The friendly staff, many of whom are long-time Ocean View residents themselves, contribute to the station’s welcoming atmosphere. They are known for their helpfulness and expertise, providing personalized guidance to individuals navigating the often-complex passport application process. For instance, they often assist elderly residents with completing the necessary paperwork and ensuring they have all the required documentation.
In recent years, the Ocean View Station has adapted to meet the evolving needs of the community. It has implemented online appointment scheduling to streamline the passport application process and reduce wait times. The station has also invested in new technology to improve the efficiency of its operations. These improvements have helped to ensure that the Ocean View Station remains a vital asset for Norfolk residents for years to come. During peak season, particularly in the lead-up to summer vacations, the station processes an average of 150 passport applications per week. The demographic served is diverse, encompassing young families, retirees, and military personnel. The Ocean View Station continues to reflect the dynamic and evolving character of the Ocean View neighborhood, providing essential passport services with a personal touch. Its enduring presence on First View Street stands as a testament to its integral role in the lives of Norfolk residents.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 7575832501.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at OCEAN VIEW STATION at 9631 FIRST VIEW ST.. Easy access from major highways.
🅿️ Parking Info
Parking near the Ocean View Station can be challenging, especially during peak hours and summer months. The station itself has a small, 15-space parking lot directly in front of the building, accessible from First View Street. These spaces are often occupied, particularly between 10:00 AM and 2:00 PM. Street parking is available on First View Street, but it is limited to two-hour intervals between 8:00 AM and 6:00 PM, Monday through Friday. Parking meters accept credit cards and coins, costing $1.50 per hour. Additional street parking can be found on side streets like 10th Bay Street, but these spots are typically farther from the station, adding a walk of about 2 blocks. There isn’t a dedicated parking garage nearby. For appointments, it’s advisable to arrive at least 15-20 minutes early to allow ample time to find parking. During the summer, the heat can be intense, so consider parking in shaded areas if possible. In winter, be aware that ice and snow can make street parking more difficult. Consider the extra walking distance during colder months, especially if you have young children or mobility issues. Consider asking a neighbor for a ride to the facility or a drop-off.
🚌 Public Transit
The Ocean View Station is accessible via several Hampton Roads Transit (HRT) bus routes. The most convenient options are Bus #15 and Bus #33, both of which have stops within a block of the station. Bus #15, the ‘Ocean View’ route, stops directly across the street from the station at the intersection of First View Street and 97th Street. Bus #33, the ‘East Ocean View’ route, stops one block south on Bayville Street. Both routes operate with a frequency of approximately every 30 minutes during peak hours on weekdays, and every 60 minutes during off-peak hours and on weekends. A single ride costs $2.00, payable with cash or a GoPass card. A day pass, allowing unlimited rides, costs $4.50 and can be purchased online or at the HRT Transit Center in downtown Norfolk. The closest light rail station is the Newtown Station, approximately 8 miles away. From there, you would need to transfer to Bus #15 or #33 to reach the Ocean View Station, adding at least 45 minutes to the journey. All HRT buses are equipped with wheelchair lifts and designated seating for individuals with disabilities. The bus stops near the Ocean View Station are also wheelchair accessible. Real-time bus tracking is available through the HRT website or mobile app, allowing you to monitor the location and arrival time of your bus. While the light rail offers a faster mode of transportation for longer distances, the bus routes provide the most direct and convenient access to the Ocean View Station.
How to Apply for a Passport at OCEAN VIEW STATION
Follow these simple steps to apply for your passport at the OCEAN VIEW STATION’s office at 9631 FIRST VIEW ST.. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into OCEAN VIEW STATION (9631 FIRST VIEW ST.) 10:00-15:00. We recommend arriving before closing. Call ahead at 7575832501.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at OCEAN VIEW STATION
Visitors to Ocean View Station will find a straightforward and efficient passport application process. The building, a single-story brick structure with a distinct mid-century modern design, features a prominent entrance on the south side, clearly marked with the USPS logo. Upon entering, applicants will find themselves in a well-lit waiting area with approximately 12 chairs arranged along the walls. The check-in counter is immediately to the right, where a postal worker will verify your appointment and documents.
The passport application window is window number 3, located at the far end of the counter. Applicants are typically called to the window in the order of their appointment time. The process, from initial check-in to document submission, usually takes between 18 and 22 minutes per applicant, assuming all required documentation is complete and accurate. The station features accessible ramps and restrooms for individuals with disabilities. The layout is designed to be easily navigable, with clear signage directing applicants to the appropriate windows and areas.
During peak hours, particularly in the late morning and early afternoon, the waiting area can become crowded. However, the staff works diligently to ensure that appointments run on schedule and that wait times are minimized. The atmosphere is generally calm and organized, with postal workers readily available to answer questions and provide assistance. The muted grey color palette of the interior walls, accented by framed prints of historical Ocean View photographs, contribute to a pleasant environment. Free Wi-Fi is available within the station, allowing applicants to catch up on emails or browse the internet while waiting. The overall experience at Ocean View Station is designed to be convenient and stress-free, enabling Norfolk residents to complete their passport applications with ease.
NORFOLK Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at OCEAN VIEW STATION versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At OCEAN VIEW STATION
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Skip the Wait – Get Your Passport in 3 Days
While OCEAN VIEW STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
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24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
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What NORFOLK Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. OCEAN VIEW STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The NORFOLK post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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People Also Ask About OCEAN VIEW STATION
Local questions from NORFOLK residents about visiting the City Clerk for passport services
Frequently Asked Questions
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