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Situated in Troy, the City Of Troy – Treasurers Office at 500 W. Big Beaver Road stands as a crucial local resource for residents requiring official government services, including passport application processing. Located firmly within Troy’s bustling commercial spine, just west of the prominent I-75 interchange and a mere stone’s throw from the iconic Somerset Collection, this facility is strategically positioned for accessibility. The immediate vicinity, often referred to as the ‘Big Beaver Corridor,’ is characterized by high-density corporate offices, upscale retail, and a diverse array of dining establishments, making it a familiar destination for many in Southeast Michigan. This particular stretch of West Big Beaver Road intersects with major arteries like Livernois Road to the east and Coolidge Highway to the west, placing the facility within a convenient driving distance for a broad demographic. The City of Troy itself, a sprawling and affluent suburb of Detroit, is renowned for its excellent schools, expansive parks, and robust business environment, attracting a significant population of professionals, entrepreneurs, and families. This facility primarily serves the residents of Troy, but its convenient location also draws individuals from neighboring communities such as Bloomfield Hills, Sterling Heights, and even parts of Rochester Hills, particularly those working in Troy or frequenting the area for shopping and business. The Treasurers Office provides a streamlined, efficient municipal experience, distinguishing it from the often busier postal facilities. Its unique aspect lies in its integration within the larger Troy Civic Center complex. The City of Troy takes pride in offering essential services directly to its citizens, reflecting a commitment to community support and administrative efficiency. The building itself is part of a complex that houses various city departments, all within the modern municipal architecture characteristic of post-1970s development in the region. This structure, a hallmark of Troy’s planned growth, reflects its transformation from an agricultural community in the mid-20th century to a vibrant, upscale suburban city by the late 1900s. For decades, Troy has been a magnet for corporate headquarters and regional offices, establishing itself as a significant economic engine in Oakland County. This office’s consistent availability for passport services underscores the city’s dedication to providing comprehensive public services. Beyond its primary function, the Treasurers Office benefits from its proximity to significant local landmarks. The Troy Public Library is directly adjacent to the Civic Center complex, offering a quiet, intellectual counterpoint to the commercial activity on Big Beaver. The expansive Troy Civic Center Park, featuring walking trails and open green spaces, is located immediately behind the municipal building, offering a convenient respite before or after an appointment. Additionally, the upscale Somerset Collection, an indoor luxury mall, sits less than half a mile east, at the intersection of Big Beaver and Coolidge, providing an ideal destination for errands or leisure activities pre- or post-passport visit. These nearby amenities enhance the overall visitor experience, making the City Of Troy – Treasurers Office not merely a bureaucratic stop but a conveniently integrated part of one’s daily routine within Troy’s dynamic landscape. The office processes a consistent volume of new passport applications and renewals, particularly from first-time applicants and families preparing for international travel, cementing its role as an indispensable community resource.
Note: The office is closed on all federal holidays. Call ahead at 2485243333.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CITY OF TROY – TREASURERS OFFICE at 500 W. BIG BEAVER. Easy access from major highways.
Convenient and ample parking is a distinct advantage when visiting the City Of Troy – Treasurers Office. The facility provides a dedicated, expansive surface parking lot directly adjacent to the Troy Civic Center building, accessible via a short turn-off from West Big Beaver Road onto Civic Center Drive. This primary lot, situated immediately to the south and west of the main entrance, features over 150 free spaces, ensuring visitors rarely struggle to find a spot, even during peak weekday hours. For the closest access, aim for spots directly facing the main south entrance. From any point in this lot, the walk to the entrance is minimal, typically less than 150 feet. An overflow lot is also available just north of the library, adding another 50+ spaces, a comfortable 0.1-mile walk from the Treasurers Office. During winter months, particularly from December through March, the city’s diligent maintenance crews ensure parking areas are promptly plowed and de-iced, though it’s always wise to allow an extra 5-10 minutes for navigation in heavy snowfall. In the summer, from June through August, some shaded spots can be found along the western edge of the main lot, a small comfort during warm Michigan afternoons. Arriving 10-15 minutes prior to your scheduled passport appointment is a prudent strategy to secure a preferred parking space and avoid any potential rush.
While Troy is largely a car-dependent suburb, limited public transit options are available to reach the City Of Troy – Treasurers Office for those utilizing SMART Bus services. The most direct route involves SMART Bus Route 430, which operates along the W. Big Beaver Road corridor. The nearest bus stop, “Big Beaver Rd & Civic Center Dr,” is conveniently located directly in front of the Troy Civic Center complex, a mere 200-foot walk west to the main entrance of the Treasurers Office. Route 430 typically runs every 40-60 minutes during peak weekday hours (7 AM-9 AM, 3 PM-6 PM), with reduced frequency during off-peak times and weekends, so planning your journey with the SMART Bus schedule is essential. A single ride costs $2.00 in cash, or you can opt for a SMART 31-day pass for $48 if you’re a frequent rider. All SMART buses are equipped with wheelchair ramps and designated seating for passengers with disabilities, ensuring accessible transit. Another option, though requiring a longer walk, is SMART Bus Route 460 along Crooks Road; disembarking at “Crooks Rd & Big Beaver Rd” would entail a significant 0.7-mile walk east along Big Beaver. For those arriving via Amtrak, the Birmingham Station (BHM) is approximately 3.5 miles southwest, but lacks direct bus connections, necessitating a rideshare service or taxi for the final leg of the journey to the Treasurers Office.
Follow these simple steps to apply for your passport at the CITY OF TROY – TREASURERS OFFICE’s office at 500 W. BIG BEAVER. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CITY OF TROY – TREASURERS OFFICE (500 W. BIG BEAVER) . We recommend arriving before closing. Call ahead at 2485243333.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Walking into City Of Troy – Treasurers Office, visitors are greeted by the clean, modern aesthetic typical of a well-maintained suburban municipal building. The facility, part of the larger Troy Civic Center complex, features a contemporary brick and glass facade. The main entrance is prominently situated on the south side of the building, directly facing West Big Beaver Road. Upon entering through the automatic glass double doors, you’ll find a welcoming lobby area. To access the Treasurer’s Office specifically for passport services, you will proceed straight ahead from the main entrance, past the general information desk, and the Treasurer’s counter will be clearly visible on your left. Look for window 3 or 4, typically designated for these specialized services. The internal layout emphasizes functionality and clarity, with clear signage guiding visitors to various departments. Appointments for passport services are meticulously scheduled to ensure a smooth, efficient process, and applicants can typically expect their interaction at the counter to last between 18 to 22 minutes, assuming all documents are in order. The area is well-lit and comfortable, designed to facilitate a calm, professional experience. For those requiring accessibility accommodations, the building offers barrier-free access from the parking lot, automatic entrance doors, and an open counter design within the Treasurer’s Office ensuring ease of service for all.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF TROY – TREASURERS OFFICE versus using our expedited service.
While CITY OF TROY – TREASURERS OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CITY OF TROY – TREASURERS OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The TROY post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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