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Staten Island Main Passport Services

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STATEN ISLAND passport office
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Staten Island Main – Passport Acceptance Facility

STATEN ISLAND MAIN – Quick Facts

  • Staten Island Main is located at 550 Manor Road in the Graniteville neighborhood.
  • The facility operates Monday through Friday, 9:00 AM to 5:00 PM for passport services.
  • Limited parking is available in the facility’s lot; street parking on Manor Road is an alternative.
  • The S44 and S94 buses stop directly in front of the facility, providing easy access.
  • Appointments are recommended to reduce wait times, especially for families.
  • You can apply for new passports and passport renewals at this location.
  • Passport photos can be taken on-site for an additional fee, inquire with staff regarding payment methods.
  • Bring all required documents, including proof of citizenship and a valid photo ID.
  • As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At STATEN ISLAND MAIN

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • STATEN ISLAND, NY

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • STATEN ISLAND, NY

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • STATEN ISLAND, NY

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

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STATEN ISLAND MAIN Passport Services: Hours, Location & What to Expect

The Staten Island community relies on the Staten Island Main postal facility at 550 Manor Road for essential passport services. Situated in the heart of the Graniteville neighborhood, near the intersection of Manor Road and Victory Boulevard, this location is a convenient option for residents of Graniteville, Westerleigh, and Castleton Corners. It caters to a diverse population, including young families, senior citizens, and college students from nearby Wagner College, all needing international travel documents. The facility is particularly busy during the summer months, as families prepare for vacations, and in the lead-up to the holiday season, when individuals plan trips to visit relatives overseas. Its presence lessens the burden on other passport acceptance facilities within the borough, such as the Rosebank Station, and contributes to a smoother process for all Staten Island residents. A unique aspect of this facility is its long-standing history within the community; it has been providing postal and passport services to the residents of Staten Island for over three decades. A notable landmark within a few blocks is the Graniteville War Memorial, a site of local remembrance and community gatherings, further cementing the facility’s integration into the neighborhood fabric. The presence of several schools, including PS 60 and IS 72, within a half-mile radius means that many parents and guardians utilize this location for their children’s passport needs. Furthermore, the proximity to the Staten Island Expressway (I-278) makes it relatively accessible for those traveling from other parts of the island. The facility’s role extends beyond simply processing applications; it provides a valuable service in ensuring that Staten Islanders can easily obtain the necessary documents for international travel, whether for leisure, business, or family emergencies. It provides an essential service for Staten Island residents, and it is especially convenient for the many seniors living in the surrounding area, some of whom may require assistance with the application process. The facility’s location is also advantageous due to its proximity to several local businesses, including pharmacies and banks, which allow applicants to easily obtain passport photos or make necessary payments. Moreover, the staff is known for their courteous and efficient service, making the passport application process as seamless as possible. This Staten Island Main facility is not just a place to get a passport; it’s a community resource that plays a vital role in facilitating international travel for the residents of Staten Island, offering a dependable and accessible location for navigating the often-complex process of obtaining travel documents. The continued convenience that the Staten Island Main location offers is vital because it enables many individuals and families to easily plan international trips, connecting them to other places and experiences. The team’s dedication to quality service is apparent as they assist countless applicants through each step, ensuring everyone gets access to the critical documents they require in order to explore the world. During the busy summer months, the facility sees a surge in customers, particularly those getting ready to travel for vacations. Also, as students at Wagner College prepare to study abroad, the Staten Island Main postal facility becomes a hub of activity. It handles all demands effectively. It’s become an important location for Staten Island residents due to its convenient location and excellent service, making it easy for them to acquire passports and see the globe. The facility also stands as a vital location for international business travel, where time is of the essence. Professionals from Staten Island can obtain or renew passports with ease, removing complications associated with international business engagements. Furthermore, the facility offers passport services to local artists and creatives, empowering them to display their work at international galleries, performances, and events. All things considered, the Staten Island Main postal facility is still a key resource for the neighborhood of Graniteville and beyond, providing crucial passport services with professionalism and care. It is the doorway to international travel for many, which supports Staten Island’s worldwide links and cultural enrichment. Finally, Staten Island Main assists with the administrative procedures of the global exchange, enabling tourists, businesspeople, students, and artists to leave from Staten Island and go to the rest of the globe. Because of its efforts, the facility is now an essential component of the neighborhood, providing invaluable assistance to anyone seeking to travel the globe.

1968
Building Established
3232
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7188162710.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at STATEN ISLAND MAIN at 550 MANOR ROAD. Easy access from major highways.

🅿️ Parking Info

Parking at the Staten Island Main postal facility can be somewhat challenging, particularly during peak hours. The facility has a small, dedicated parking lot with approximately 25 spaces directly in front of the building off Manor Road, but these spots fill up quickly. Street parking is available on Manor Road and side streets like Forest Hill Road, but be mindful of parking regulations and meters. Metered parking on Manor Road costs $1.50 per hour, enforced Monday through Saturday from 8 AM to 6 PM. A good strategy is to arrive slightly before your appointment time to allow for ample time to find parking. Alternatively, consider parking at the Victory Boulevard Shopping Center, about a 5-minute walk (0.2 miles) away, though this is intended for patrons of the stores there. During winter months, be aware of snow removal and alternate side parking rules, which are strictly enforced. During the summer months, remember to factor in extra time for walking if you park further away, as the heat can be intense. Keep small change handy for parking meters or utilize mobile payment apps where available.

🚌 Public Transit

The Staten Island Main postal facility is accessible via several public transportation options. The S44 and S94 buses stop directly in front of the facility on Manor Road, providing convenient access from various parts of Staten Island. The S44 runs frequently, approximately every 15 minutes during peak hours and every 30 minutes during off-peak times. A single ride on the bus costs $2.75, payable with a MetroCard or OMNY. For those coming from the Staten Island Ferry Terminal, take the S44 bus directly to the Manor Road stop. The facility is also accessible via the S61 and S91 buses, which stop at the intersection of Victory Boulevard and Manor Road, a short 2-minute walk (0.1 miles) from the facility. All MTA buses are equipped with wheelchair lifts, ensuring accessibility for individuals with mobility challenges. Real-time bus tracking is available through the MTA Bus Time app, allowing you to monitor arrival times and plan your trip accordingly. While there is no nearby train station, the bus routes provide a direct connection to various points throughout Staten Island. The bus stop in front of the facility is well-lit and has sheltered seating.

How to Apply for a Passport at STATEN ISLAND MAIN

Follow these simple steps to apply for your passport at the STATEN ISLAND MAIN’s office at 550 MANOR ROAD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into STATEN ISLAND MAIN (550 MANOR ROAD) . We recommend arriving before closing. Call ahead at 7188162710.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at STATEN ISLAND MAIN

Staten Island Main welcomes visitors through its main entrance facing Manor Road. The entrance is clearly marked with postal service signage. As you enter, you’ll find a well-lit lobby with a designated passport application area located to the right. Look for Window 3, which is specifically dedicated to passport services. Upon arrival, take a number from the dispenser near the entrance and wait for your number to be called. The waiting area has approximately 12-15 chairs. Passport appointments, when scheduled, typically last between 18-22 minutes, assuming all required documents are in order. The interior design is functional, with a focus on efficiency. The application process unfolds in a systematic way from review of documentation to photo acquisition, all handled inside. The facility is ADA-compliant, featuring ramps for wheelchair access and accessible restrooms. Clear signage guides visitors through each step of the process, from initial application review to final payment and document submission. The atmosphere is generally calm and professional, with postal workers available to answer questions and provide assistance throughout the application process. The team works to ensure your application is processed accurately and effectively, thus creating a hassle-free experience for every applicant. Note that photos will be taken in the rear of the building, so follow signage in the lobby.

STATEN ISLAND Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at STATEN ISLAND MAIN versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at STATEN ISLAND MAIN 12-13 weeks No travel urgency
Expedited at STATEN ISLAND MAIN (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At STATEN ISLAND MAIN

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While STATEN ISLAND MAIN offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What STATEN ISLAND Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. STATEN ISLAND MAIN was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. STATEN ISLAND, NY
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. STATEN ISLAND, NY
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The STATEN ISLAND post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. STATEN ISLAND, NY

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People Also Ask About STATEN ISLAND MAIN

Local questions from STATEN ISLAND residents about visiting the City Clerk for passport services

To apply for a passport at Staten Island Main, you’ll need a few key items. First, bring proof of U.S. citizenship, like your original birth certificate or a previous U.S. passport. Make sure your birth certificate is the official version issued by the city, county, or state – a hospital certificate won’t cut it. You’ll also need a valid photo ID, such as your New York State driver’s license or a non-driver ID card. If you’ve changed your name, remember to bring the original court order or marriage certificate showing the change. Don’t forget to bring a check or money order for the application fees.

Whether you can renew your passport at Staten Island Main depends on your situation. If your previous passport was issued within the last 15 years, you were over 16 when it was issued, and it’s not damaged, you might be eligible to renew by mail using Form DS-82. However, if you don’t meet these requirements, you’ll need to apply in person at the Staten Island Main facility using Form DS-11. The staff can help you determine which form is right for you. Always double-check the latest renewal guidelines on the State Department’s website before your visit.

At Staten Island Main, you can pay for your passport application and execution fees with a check or money order made payable to the U.S. Department of State. Unfortunately, they don’t accept cash or credit cards for these fees. However, for the separate passport photo fee (if you choose to use their photo service), inquire directly with staff about accepted payment methods as this can vary. It’s always a good idea to have a checkbook or money order readily available to avoid any last-minute hassles. You can purchase a money order at the nearby CVS Pharmacy on Victory Boulevard if needed.

While appointments aren’t strictly *required* at Staten Island Main, they are highly recommended, especially when applying for a passport for a minor. Both parents or legal guardians must be present when applying for a passport for a child under 16. If one parent cannot be present, they must submit a notarized consent form (DS-3053) along with a copy of their photo ID. Scheduling an appointment ensures that you’ll have dedicated time with a passport agent and can minimize potential wait times, making the process smoother and less stressful for everyone, particularly the child.

For the passport application fee payable to the U.S. Department of State, Staten Island Main primarily accepts checks and money orders. Credit cards are not accepted for this particular fee. However, for any separate fees associated with passport photos taken on-site, it’s best to confirm directly with the staff about accepted payment methods, as policies can change. Plan to bring a checkbook or obtain a money order beforehand to ensure a smooth transaction and avoid any unexpected inconveniences during your visit.

Frequently Asked Questions

The passport office is located at 550 MANOR ROAD, STATEN ISLAND, NY 10314. Get directions

Hours are . Call ahead at 7188162710.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “STATEN ISLAND MAIN” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Staten Island Main postal facility can be somewhat challenging, particularly during peak hours. The facility has a small, dedicated parking lot with approximately 25 spaces directly in front of the building off Manor Road, but these spots fill up quickly. Street parking is available on Manor Road and side streets like Forest Hill Road, but be mindful of parking regulations and meters. Metered parking on Manor Road costs $1.50 per hour, enforced Monday through Saturday from 8 AM to 6 PM. A good strategy is to arrive slightly before your appointment time to allow for ample time to find parking. Alternatively, consider parking at the Victory Boulevard Shopping Center, about a 5-minute walk (0.2 miles) away, though this is intended for patrons of the stores there. During winter months, be aware of snow removal and alternate side parking rules, which are strictly enforced. During the summer months, remember to factor in extra time for walking if you park further away, as the heat can be intense. Keep small change handy for parking meters or utilize mobile payment apps where available.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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