Rosebank Station Passport Services
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Passport Acceptance Facilities Near Staten Island
Rosebank Station – Passport Acceptance Facility
ROSEBANK STATION – Quick Facts
- Rosebank Station is located at 567 Tompkins Avenue, Staten Island, NY.
- The facility is generally open for passport services Monday through Friday, but call to confirm specific hours.
- There is no dedicated parking lot, but street parking is available on Tompkins Avenue.
- The S51 and S78 buses stop directly in front of the station.
- Peak hours for passport applications are typically during lunchtime and after 3 PM.
- Appointments are strongly recommended and can be scheduled online or by phone.
- Rosebank Station does not offer passport photo services on-site.
- They accept checks, money orders, credit cards, and debit cards for passport fees.
- Be sure to bring all required documents to avoid delays in processing your application.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • STATEN ISLAND, NY
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • STATEN ISLAND, NY
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • STATEN ISLAND, NY
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ROSEBANK STATION Passport Services: Hours, Location & What to Expect
Staten Island residents benefit from the convenience of the Rosebank Station at 567 Tompkins Avenue for their passport needs. Situated in the heart of the Rosebank neighborhood, just a few blocks from the Bay Street commercial corridor and a short walk from the Staten Island Railway’s Rosebank station, this postal facility serves a diverse population. Rosebank is a historically Italian-American neighborhood, but in recent decades has welcomed significant populations from West Africa and Eastern Europe, making it a vibrant and multicultural hub. Many residents from the adjacent neighborhoods of Clifton, known for its Victorian architecture, and Stapleton, experiencing a revitalization along its waterfront, also utilize the Rosebank Station for passport services.
The Rosebank Station is particularly crucial for residents preparing for international travel, whether it’s visiting family overseas, embarking on pilgrimages, or taking advantage of budget flights from Newark Liberty International Airport, easily accessible via the Staten Island Railway and a connecting train. The facility sees a consistent flow of applicants, particularly during the spring and summer months, as families plan summer vacations and students prepare for study abroad programs. The station is also a convenient option for staff and students from Wagner College, located about a mile away on Howard Avenue, who need to renew or obtain passports for academic travel.
The Rosebank area retains much of its original charm, evident in the well-maintained pre-war houses and the local businesses that have thrived for generations. The station itself is a modest brick building, a familiar landmark on Tompkins Avenue, known for its reliable postal services and efficient passport application process. Many residents appreciate the familiarity of the staff, who often know customers by name and are adept at guiding them through the application process. For many, the Rosebank Station is preferable to traveling to the larger, more impersonal passport acceptance facilities in other boroughs.
Within a five-block radius of the Rosebank Station, you’ll find a mix of local businesses and community resources. The St. Mary’s Church, a prominent landmark on Bay Street, hosts various community events. The Rosebank branch of the New York Public Library, located just a short walk away on St. Mary’s Avenue, offers resources for travelers, including guidebooks and language learning materials. For a quick bite or coffee, local favorites like Alfonso’s Pastry Shop on Bay Street offer a taste of old-school Staten Island, while new cafes and restaurants cater to a more diverse palate. The station’s location near the intersection of Tompkins Avenue and Cebra Avenue makes it easily accessible by both car and public transportation. The presence of nearby banks, such as a Chase branch on Bay Street, provides convenient access to financial services for those paying passport fees.
The historical context of Rosebank adds to the station’s significance. The neighborhood has long been a gateway for immigrants arriving in New York City, and the Rosebank Station plays a vital role in enabling residents to maintain connections with their home countries and explore new destinations. The station’s consistent service and accessibility contribute to the neighborhood’s sense of community and facilitate global engagement for its residents. Whether it’s a family planning a trip to Italy, a student preparing for a semester abroad, or a resident renewing their passport for future travels, the Rosebank Station provides a valuable service to the Staten Island community.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 7188732314.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at ROSEBANK STATION at 567 TOMPKINS AVENUE. Easy access from major highways.
🅿️ Parking Info
Parking near the Rosebank Station can be a bit challenging, especially during peak hours. There is no dedicated parking lot for the post office itself. However, street parking is available on Tompkins Avenue and the surrounding side streets, such as St. Mary’s Avenue and Cebra Avenue. Be aware that Tompkins Avenue has metered parking, costing $2.50 per hour, Monday through Saturday, from 8 AM to 6 PM. Make sure to check the parking regulations carefully, as street cleaning occurs on different days and times on various blocks. For a guaranteed parking spot, consider using the Central Parking System garage located at 40 Bay Street, approximately 0.3 miles (about a 6-minute walk) from the Rosebank Station. This garage typically charges around $15 for 2 hours. Another option is the municipal parking lot located near the Staten Island Ferry terminal, roughly a 15-minute walk. While this lot is more affordable, it can fill up quickly, especially during the morning commute. During the summer months, be mindful of the heat when walking from a parking location, and in the winter, watch out for icy patches on the sidewalks. It’s always a good idea to allow extra time for parking, especially if you have a scheduled appointment.
🚌 Public Transit
The Rosebank Station is easily accessible by public transportation. Several Staten Island buses stop directly in front of or within a block of the station. The S51 and S78 buses, which run along Tompkins Avenue, both have stops at the intersection of Tompkins Avenue and Cebra Avenue, just steps from the station’s entrance. The S52 bus also stops nearby on Bay Street, a short walk to the station. A single ride on any of these buses costs $2.75, payable with a MetroCard or OMNY. For those coming from other parts of Staten Island, the Staten Island Railway (SIR) offers a convenient option. The Rosebank station on the SIR is located approximately 0.4 miles from the postal facility, about an 8-minute walk. To reach the Rosebank Station from the SIR station, exit the train station and walk south on Clifton Avenue, then turn left onto Tompkins Avenue. The station will be on your right. The SIR is free of charge. The S78 bus also connects to the St. George Ferry Terminal, providing access from Manhattan. The St. George Ferry is free. The buses run frequently, typically every 15-20 minutes during weekdays. All Staten Island buses and the Staten Island Railway are wheelchair accessible.
How to Apply for a Passport at ROSEBANK STATION
Follow these simple steps to apply for your passport at the ROSEBANK STATION’s office at 567 TOMPKINS AVENUE. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into ROSEBANK STATION (567 TOMPKINS AVENUE) . We recommend arriving before closing. Call ahead at 7188732314.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at ROSEBANK STATION
Arriving at Rosebank Station, you’ll find a classic, single-story postal building with a brick facade, typical of the neighborhood’s architecture. The main entrance faces Tompkins Avenue and is located on the building’s east side. As you enter, you’ll be greeted by a well-lit lobby with a clearly marked counter specifically designated for passport services. The passport application counter is window number 3, typically staffed by one or two postal workers trained in passport processing. It’s recommended to arrive about 10 minutes before your scheduled appointment to allow time for a quick security check and to present your confirmation.
The check-in process is straightforward: simply present your appointment confirmation and identification to the postal worker at window 3. They will verify your information and provide you with any necessary forms or instructions. Expect the entire appointment to last between 18-22 minutes, assuming you have all your documents properly prepared. The waiting area has limited seating, so arriving precisely on time is advisable. The interior of the station is generally well-maintained and clean. For individuals with disabilities, the Rosebank Station is equipped with a wheelchair-accessible entrance and accessible restrooms. The passport service counter is also designed to accommodate individuals with mobility challenges. Staff members are generally helpful and willing to provide assistance as needed.
STATEN ISLAND Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ROSEBANK STATION versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At ROSEBANK STATION
⚡ Our Expedited Service
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While ROSEBANK STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
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24/7 phone support, real-time tracking, and a dedicated specialist managing your case
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Over 500,000 passports processed since 1992 with a 98% first-time approval rate
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What STATEN ISLAND Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. ROSEBANK STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The STATEN ISLAND post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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People Also Ask About ROSEBANK STATION
Local questions from STATEN ISLAND residents about visiting the City Clerk for passport services
Frequently Asked Questions
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