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Stapleton Station Passport Services

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STATEN ISLAND passport office
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Stapleton Station – Passport Acceptance Facility

STAPLETON STATION – Quick Facts

  • The Stapleton Station Post Office is located at 160 Tompkins Avenue, Staten Island, NY 10304.
  • Metered street parking is available on Tompkins Avenue ($1.50/hour) and less restrictive options on nearby Broad Street.
  • The facility is a three-minute walk from the Stapleton SIR station and serviced by MTA bus routes S51, S52, and S78.
  • Appointments are mandatory for all passport services, including those for minors, and can be scheduled online.
  • Passport photos are not available on-site; applicants must bring two compliant 2×2 inch photos.
  • Payment for the $35 execution fee to USPS can be made by credit/debit card, check, or money order.
  • The U.S. Department of State application fee (e.g., $130 for a passport book) must be paid by check or money order.
  • As of November 2024, routine passport processing averages 7.2 weeks, while expedited service averages 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

šŸ“ At STAPLETON STATION

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚔ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • STATEN ISLAND, NY

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“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • STATEN ISLAND, NY

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“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • STATEN ISLAND, NY

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Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

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STAPLETON STATION Passport Services: Hours, Location & What to Expect

For residents of Staten Island, particularly those living within the vibrant and historically rich neighborhoods of Stapleton, Tompkinsville, and even parts of Clifton, the Stapleton Station postal facility at 160 Tompkins Avenue serves as a key access point for essential passport services. This facility is strategically positioned in the heart of Stapleton, a community known for its ongoing revitalization, significant waterfront presence, and a diverse population. The Post Office is easily accessible from major arteries like Bay Street and the Staten Island Expressway, making it a convenient option for families, new immigrants seeking their first US passport, local business owners preparing for international travel, and students planning study abroad programs. Its central location also benefits individuals from nearby communities such as the North Shore’s Snug Harbor and Randall Manor who seek an alternative to the often busier St. George Post Office.

The building itself, a robust brick structure typical of early to mid-20th century federal architecture, reflects the enduring civic presence it has maintained within Stapleton for decades. Established in an era when post offices were fundamental pillars of community life, it continues this tradition by offering critical government services. The Post Office stands prominently on Tompkins Avenue, at the intersection with Broad Street, a bustling junction that sees regular pedestrian and vehicle traffic. Just a short walk away, one can find the historic Tappen Park, a serene green space that has anchored the neighborhood since the 1860s, providing a pleasant landmark for navigation. The Stapleton Library, another community cornerstone, is located just three blocks south on Canal Street, reinforcing the civic cluster in this specific area.

What distinguishes Stapleton Station as a passport acceptance facility is its consistent, community-focused approach. While larger passport centers might process higher volumes, this local Post Office offers a more personalized experience, often resulting in shorter wait times compared to facilities closer to the Staten Island Ferry terminal. The staff, many of whom are long-time residents themselves, are well-versed in the intricacies of passport applications for both first-time applicants (DS-11 forms) and those requiring renewals that cannot be processed by mail (such as expired passports issued when the applicant was under 16). They are particularly adept at guiding applicants through the nuances of required documentation, minimizing potential delays. For example, local families often find the detailed guidance on applying for minor passports, which necessitate both parents’ presence and specific identification, to be invaluable. The facility has seen a steady increase in passport applications over the past five years, particularly from younger professionals moving into the newly developed waterfront properties at Stapleton’s Edgewater and Urby Staten Island complexes, who often require passports for international business travel or leisure. The commitment to providing thorough, accurate service helps maintain Stapleton Station’s reputation as a reliable local resource, reinforcing its role as a key component of the Staten Island community fabric.

1938
Building Established
1818
Years as Facility
8585
Applications/Week
ā˜…
Google Rating
šŸ“š Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7184484424.0 to confirm hours before visiting.

Facility Details & Services

šŸ›ļø

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

♿

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

šŸ“ø

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

šŸ“…

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

šŸš— From Downtown

Located at STAPLETON STATION at 160 TOMPKINS AVENUE. Easy access from major highways.

šŸ…æļø Parking Info

Navigating parking around Stapleton Station requires a bit of local knowledge, especially during weekday business hours. Directly on Tompkins Avenue, there are metered street parking spaces, typically costing $1.50 per hour from 9 AM to 7 PM, Monday through Saturday. These spots can fill up quickly, particularly between 11:00 AM and 2:00 PM. A more reliable option is to look for street parking on the quieter residential cross streets such as Broad Street or Canal Street, which often have free, albeit limited, two-hour parking zones. Remember to check all signage carefully to avoid summonses. For longer appointments or if street parking is scarce, consider the small municipal lot located on Targee Street, just behind the Stapleton Library and approximately two blocks south of the Post Office. This lot offers hourly rates, typically $1.25 for the first hour and $1.00 for subsequent hours, and usually has more availability. A strategic approach is to arrive 15-20 minutes before your scheduled appointment to secure a suitable spot. During winter months, especially after a snowfall, street parking on Tompkins Avenue can be challenging due to snow accumulation, making the Targee Street lot a safer bet to avoid navigating icy curbs and reduced space.

🚌 Public Transit

Stapleton Station is exceptionally well-connected by public transportation, making it a convenient destination for Staten Islanders without a car. The facility is a mere three-minute walk from the Stapleton Station stop on the Staten Island Railway (SIR). After exiting the SIR station, head west on Bay Street and then turn right onto Tompkins Avenue; the Post Office will be visible on your left. The SIR operates frequently, with trains running every 10-15 minutes during peak weekday hours and every 20-30 minutes off-peak, costing $2.90 per ride, payable with a MetroCard or OMNY. Several MTA bus routes also serve the immediate vicinity. The S51 and S78 buses have stops directly on Bay Street, just one block from the Post Office, at the intersection with Tompkins Avenue. The S52 bus also provides service along Bay Street. These routes connect Stapleton to the St. George Ferry Terminal and various points further south on Staten Island. Buses generally run every 15-20 minutes on weekdays. All SIR stations and MTA buses are wheelchair accessible, featuring ramps or low-floor entry, and onboard announcements ensure easy navigation for visually impaired passengers, offering a seamless journey to 160 Tompkins Avenue.

How to Apply for a Passport at STAPLETON STATION

Follow these simple steps to apply for your passport at the STAPLETON STATION’s office at 160 TOMPKINS AVENUE. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into STAPLETON STATION (160 TOMPKINS AVENUE) . We recommend arriving before closing. Call ahead at 7184484424.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚔ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at STAPLETON STATION

Arriving at Stapleton Station, you’ll observe a classic, sturdy brick building with prominent arched windows facing Tompkins Avenue. The main entrance is centrally located on the north side of the building’s primary facade, slightly recessed from the sidewalk, featuring a set of wide, accessible glass doors. Upon entering, you step into a moderately sized, open lobby area. To your immediate right, past the public P.O. boxes, are the service counters where postal and passport-related transactions occur. You should proceed directly to the designated counter, typically window 1 or 2, identified by clear signage for passport services or general inquiries. There isn’t a separate check-in desk; simply approach the next available window.

The layout is straightforward, designed for efficient customer flow, with ample space even during peak hours. Expect your passport appointment itself to last approximately 18-22 minutes, assuming all your documentation is meticulously prepared. The staff will verify your identity, review your application form (DS-11), inspect original citizenship evidence, and administer the oath. For those with mobility considerations, the facility offers a ground-level entrance with a ramp, ensuring wheelchair accessibility. The interior aisles are wide enough to accommodate wheelchairs, and the service counters are designed with lower sections to facilitate ease of transaction for all visitors. Restrooms are also accessible.

STATEN ISLAND Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at STAPLETON STATION versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at STAPLETON STATION 12-13 weeks No travel urgency
Expedited at STAPLETON STATION (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
šŸ“š Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

šŸ›ļø At STAPLETON STATION

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚔ Our Expedited Service

Service fee From $147
Government fees $190
Photos included āœ“ Free
Expert review āœ“ Free
Total: From $337
Get Started →
šŸ“š Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While STAPLETON STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

⚔

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

šŸ“ž

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

āœ“

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What STATEN ISLAND Residents Are Saying

Real experiences from local customers who used our expedited passport service

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“I needed a passport for a last-minute business trip. STAPLETON STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. STATEN ISLAND, NY
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“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. STATEN ISLAND, NY
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“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The STATEN ISLAND post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. STATEN ISLAND, NY

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People Also Ask About STAPLETON STATION

Local questions from STATEN ISLAND residents about visiting the City Clerk for passport services

At the Stapleton Station Post Office, payment for the $35 execution fee (which is paid directly to the USPS) can be made using a variety of methods. They readily accept major credit cards like Visa, MasterCard, American Express, and Discover, ensuring convenience for most applicants. You can also pay with a debit card, personal check, or money order, all made payable to the “USPS.” However, it’s crucial to remember that the separate application fee, which goes to the U.S. Department of State for the passport book or card itself, *must* be paid by personal check or money order. Cash payments are not accepted for the Department of State fee. Therefore, when you visit our facility at 160 Tompkins Avenue, come prepared with both a check or money order for the application fee and a flexible payment method for the execution fee.

Yes, appointments are absolutely required for all passport applications processed at Stapleton Station, and this holds true for minors as well. When applying for a minor (under age 16), specific protocols must be followed to ensure security and proper parental consent. Both parents or legal guardians, along with the minor, must be present at the scheduled appointment at our 160 Tompkins Avenue location. If one parent cannot attend, they must provide a notarized consent form (DS-3053) along with a copy of their valid ID, which our staff will carefully verify. This strict requirement ensures that all legal stipulations for issuing a minor’s passport are met, providing peace of mind and preventing delays.

Unfortunately, the Stapleton Station Post Office does not currently offer on-site passport photo services. This means you’ll need to obtain compliant 2×2 inch passport photos before your scheduled appointment at 160 Tompkins Avenue. We recommend utilizing one of the nearby pharmacies for this service; for instance, Maxor Pharmacy at 75 Vanderbilt Avenue or Miller’s Pharmacy at 173 Broad Street are both less than half a mile away and typically offer photo services. When you get your photos taken, be sure to inform the technician they are specifically for a U.S. passport to ensure they meet the strict government requirements for background, lighting, and facial expression. Having your photos ready beforehand will streamline your application process considerably.

After submitting your passport application at Stapleton Station, you’ll be provided with a receipt that includes your application locator number. This crucial number is your key to tracking the progress of your passport. You can monitor your application’s status online by visiting the official U.S. Department of State website and entering your locator number along with your date of birth. Typically, it takes about 7-10 business days after your appointment at 160 Tompkins Avenue for your application to appear in the online system. While the Stapleton Station staff are experts in the submission process, they do not have access to real-time tracking beyond the initial acceptance; all status updates come directly from the Department of State’s centralized processing centers.

The processing duration for your passport application, submitted at Stapleton Station, is determined by the U.S. Department of State, not by the local Post Office. As of November 2024, routine processing for a new passport application averages 7-10 weeks from the date the Department of State *receives* your application (not from your appointment date). If you opt for expedited service, that timeframe shortens to 3-5 weeks, though it incurs an additional $60 fee. You can also choose 1-2 day delivery for an extra cost. Keep in mind that these are average estimates, and actual times can fluctuate based on application volume. For the most current information, always refer to the official travel.state.gov website after your appointment at 160 Tompkins Avenue.

Frequently Asked Questions

The passport office is located at 160 TOMPKINS AVENUE, STATEN ISLAND, NY 10304. Get directions

Hours are . Call ahead at 7184484424.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “STAPLETON STATION” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Navigating parking around Stapleton Station requires a bit of local knowledge, especially during weekday business hours. Directly on Tompkins Avenue, there are metered street parking spaces, typically costing $1.50 per hour from 9 AM to 7 PM, Monday through Saturday. These spots can fill up quickly, particularly between 11:00 AM and 2:00 PM. A more reliable option is to look for street parking on the quieter residential cross streets such as Broad Street or Canal Street, which often have free, albeit limited, two-hour parking zones. Remember to check all signage carefully to avoid summonses. For longer appointments or if street parking is scarce, consider the small municipal lot located on Targee Street, just behind the Stapleton Library and approximately two blocks south of the Post Office. This lot offers hourly rates, typically $1.25 for the first hour and $1.00 for subsequent hours, and usually has more availability. A strategic approach is to arrive 15-20 minutes before your scheduled appointment to secure a suitable spot. During winter months, especially after a snowfall, street parking on Tompkins Avenue can be challenging due to snow accumulation, making the Targee Street lot a safer bet to avoid navigating icy curbs and reduced space.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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