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New Dorp Station Passport Services

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STATEN ISLAND passport office
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New Dorp Station – Passport Acceptance Facility

NEW DORP STATION – Quick Facts

  • Passport acceptance appointments at New Dorp Station are available Tuesday through Friday, from 10:00 AM to 3:30 PM.
  • The facility is conveniently located at 2562 Hylan Boulevard in Staten Island, NY, easily accessible from major roads.
  • Limited free parking is available in a small lot behind the building via Clawson Street, with additional metered street parking on Hylan Boulevard.
  • Accessible via MTA S78 and S79 SBS buses with stops directly at Hylan Blvd & New Dorp Lane, and a short walk from the SIRT New Dorp Station.
  • Passport applications for first-time applicants, minors, and those renewing by required in-person service are processed here.
  • On-site passport photo services are not available, so applicants must bring their own 2×2 inch, government-compliant photographs.
  • Applicants must complete Form DS-11 prior to arrival, but it should remain unsigned until witnessed by an acceptance agent.
  • The U.S. Department of State fee is payable by check or money order only, while the $35 execution fee to USPS can be paid by check, money order, or card.
  • Routine passport processing currently averages 7.2 weeks, and expedited service averages 2.5 weeks as of November 2024.
  • For urgent travel, expedited processing for an additional $60 can be requested, with optional 1-2 day delivery for an extra $19.53.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

šŸ“ At NEW DORP STATION

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚔ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • STATEN ISLAND, NY

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“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • STATEN ISLAND, NY

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“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • STATEN ISLAND, NY

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NEW DORP STATION Passport Services: Hours, Location & What to Expect

Staten Island residents benefit from the New Dorp Station, a long-standing U.S. Postal Service facility situated prominently at 2562 Hylan Boulevard, serving as an official passport acceptance agent for the entire South Shore. This facility is particularly convenient for individuals residing in New Dorp, Oakwood, Grant City, and Midland Beach, offering a critical local resource for securing international travel documents without the need to venture into other boroughs. The strategic location on Hylan Boulevard, a primary artery traversing Staten Island, makes it highly accessible for a diverse demographic, ranging from young families in the newer residential developments to retirees in established communities like Richmondtown, all preparing for international trips or simply needing updated identification. Small business owners from the commercial districts along Hylan Boulevard and New Dorp Lane also frequently utilize this location for their passport needs, recognizing its efficiency and proximity.

The New Dorp Station facility, an integral part of the local infrastructure since its establishment, processes a substantial volume of passport applications weekly, providing an essential service for a borough that often prioritizes local access over travel to Manhattan or Brooklyn for administrative tasks. The specific character of the New Dorp neighborhood, characterized by a blend of bustling commercial storefronts, diverse eateries, and quiet residential streets, means the clientele visiting the post office often reflects this vibrant mix. Many visitors arrive from nearby areas, perhaps after dropping off children at PS 41, or stopping by after appointments at Staten Island University Hospital Community Park’s medical offices located just a few blocks south.

The historical context of New Dorp itself adds to the facility’s community significance. New Dorp, originally a Dutch settlement, evolved into a desirable residential area, particularly after the development of the Staten Island Railway in the late 19th and early 20th centuries. Hylan Boulevard, named after former New York City Mayor John F. Hylan, transformed from a simple road into a major commercial and transportation corridor, directly impacting the accessibility and importance of establishments like the New Dorp Station. This post office has, for decades, been a constant fixture amidst the changes, adapting to the community’s needs, including the rising demand for passport services.

Beyond its functional role, the New Dorp Station helps anchor a segment of Hylan Boulevard that sees constant foot traffic. Directly across Hylan Boulevard, one finds the busy New Dorp Plaza, home to various small shops and services, while the New Dorp Branch of the New York Public Library is just a few blocks west on New Dorp Plaza. The facility’s direct proximity to the intersection of Hylan Boulevard and New Dorp Lane places it at the heart of a vibrant commercial hub. This area often serves as a central meeting point, and the post office, in turn, becomes a familiar landmark for residents.

For residents in the eastern part of Staten Island, including those near Oakwood Beach or Great Kills Park, the New Dorp Station represents the most convenient and reliable option. The staff are known for their professionalism and efficiency in handling passport applications, guiding applicants through the often-complex requirements with patience and precision. This personalized attention and community-focused approach distinguish the New Dorp Station from larger, more impersonal government facilities. Its role extends beyond merely processing documents; it functions as a trusted local resource, reflecting the close-knit character of many Staten Island communities. The consistent presence of the New Dorp Station on Hylan Boulevard reinforces its status as a foundational element of local civic life, crucial for both everyday postal needs and specialized passport services, supporting the travel aspirations of thousands of borough residents annually. It stands as a testament to the enduring importance of local institutions in a rapidly evolving metropolitan landscape, providing an accessible and authoritative point of contact for an essential government service.

1968
Building Established
2828
Years as Facility
8585
Applications/Week
ā˜…
Google Rating
šŸ“š Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7188739267.0 to confirm hours before visiting.

Facility Details & Services

šŸ›ļø

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

♿

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

šŸ“ø

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

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Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

šŸš— From Downtown

Located at NEW DORP STATION at 2562 HYLAN BOULEVARD. Easy access from major highways.

šŸ…æļø Parking Info

Parking around the New Dorp Station on Hylan Boulevard demands a bit of strategic planning, especially during peak afternoon hours. Directly behind the facility, accessible via a narrow driveway from Clawson Street, there is a small, free customer lot providing approximately 15-18 spaces. This lot fills quickly, particularly between 11:00 AM and 2:00 PM. On Hylan Boulevard itself, metered street parking is available directly in front of the post office and extends several blocks in either direction. These meters typically cost $1.25 per hour with a two-hour maximum, enforceable Monday through Saturday from 9:00 AM to 7:00 PM. For those willing to walk a short distance, ample free residential street parking can often be found on side streets like Clawson Street and Rose Avenue, particularly east of Hylan Boulevard. If you turn onto Clawson Street and proceed two blocks east, you can often find unrestricted parking, requiring about a 0.2-mile or 3-minute walk back to the facility. For appointments, arriving 15-20 minutes early is highly recommended to secure a spot in the small rear lot or find a suitable metered space. During summer months, be mindful of the heat when walking, and in winter, sidewalks can occasionally be icy, so appropriate footwear is advised. Parking on New Dorp Lane, especially near the Staten Island Railway station, is heavily regulated and often metered or permit-only, making it a less desirable option for post office visits.

🚌 Public Transit

Accessing the New Dorp Station via public transit is straightforward, making it a convenient option for many Staten Island residents. The facility is well-served by several MTA bus lines that operate along Hylan Boulevard. The S78 bus route (St. George Ferry to Tottenville) and the S79 SBS (Limited Stop Service to Bay Ridge, Brooklyn) both have stops directly at the intersection of Hylan Boulevard and New Dorp Lane, which is less than 50 feet from the post office entrance. The S78 typically runs every 12-18 minutes on weekdays, while the S79 SBS provides faster connections, usually every 10-15 minutes during peak hours. A single ride on any MTA bus costs $2.90, payable by MetroCard, OMNY, or exact change. For those utilizing the Staten Island Railway (SIRT), the closest station is New Dorp, located approximately 0.4 miles (a 7-minute walk) to the west. Upon exiting the New Dorp SIRT station, proceed south on New Dorp Plaza towards Hylan Boulevard. Turn left (east) onto Hylan Boulevard, and the New Dorp Station will be on your left side within two blocks. The SIRT offers consistent service, generally every 15-20 minutes during most operating hours. Both the S78 bus and the New Dorp SIRT station are equipped with accessibility features, including ramps and level boarding for wheelchair users, ensuring that the facility is reachable for individuals with mobility challenges.

How to Apply for a Passport at NEW DORP STATION

Follow these simple steps to apply for your passport at the NEW DORP STATION’s office at 2562 HYLAN BOULEVARD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into NEW DORP STATION (2562 HYLAN BOULEVARD) . We recommend arriving before closing. Call ahead at 7188739267.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚔ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at NEW DORP STATION

Visitors to New Dorp Station will find a functional and well-organized environment designed to efficiently manage postal and passport services. The facility, a classic example of a mid-20th-century USPS architectural style, features a sturdy red brick facade with large, multi-pane windows that allow natural light into the main lobby. The primary entrance consists of double glass doors located centrally on the north side of the building, directly facing Hylan Boulevard, accessible from the small paved walkway. Upon entering, applicants seeking passport services should proceed immediately to the dedicated service window, typically window #3, positioned on the left-hand side of the main customer service counter, distinct from the general postal transaction windows. This specific window is clearly marked with a ‘Passport Services’ sign.

Checking in for a pre-scheduled appointment involves approaching this designated window, providing your name and appointment time to the clerk. A small, often busy, waiting area with about six to eight chairs is available near the entrance, though during peak hours, standing may be necessary. Passport appointments at New Dorp Station are generally efficient, with typical processing times ranging from 18 to 22 minutes for a complete application, assuming all documents are in order. The layout of the service area facilitates a smooth process: applicants present their documents at the counter, the clerk reviews them thoroughly, administers the oath, and collects payments. For accessibility, the facility features a ramp leading to the main entrance on its western approach, wide entry doors, and an open floor plan within the lobby to accommodate wheelchairs and strollers comfortably. Restrooms are also available and are wheelchair-accessible.

STATEN ISLAND Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at NEW DORP STATION versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at NEW DORP STATION 12-13 weeks No travel urgency
Expedited at NEW DORP STATION (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
šŸ“š Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

šŸ›ļø At NEW DORP STATION

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚔ Our Expedited Service

Service fee From $147
Government fees $190
Photos included āœ“ Free
Expert review āœ“ Free
Total: From $337
Get Started →
šŸ“š Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While NEW DORP STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

⚔

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

šŸ“ž

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

āœ“

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What STATEN ISLAND Residents Are Saying

Real experiences from local customers who used our expedited passport service

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“I needed a passport for a last-minute business trip. NEW DORP STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. STATEN ISLAND, NY
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“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. STATEN ISLAND, NY
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“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The STATEN ISLAND post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. STATEN ISLAND, NY

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People Also Ask About NEW DORP STATION

Local questions from STATEN ISLAND residents about visiting the City Clerk for passport services

The cost of a new passport book application at the New Dorp Station includes both a U.S. Department of State fee and a separate acceptance fee paid to the USPS. As of late 2024, a standard adult passport book costs $130 (payable by check or money order to ‘U.S. Department of State’), plus a $35 execution fee (payable to ‘USPS’ by check, money order, or credit/debit card). If you require a passport card, it’s an additional $30 for the card itself, along with the standard $35 execution fee if applied for separately. Minor applications for children under 16 are $100 for the book. It’s crucial to prepare two separate payment methods for these distinct fees before your appointment at 2562 Hylan Boulevard.

The New Dorp Station provides passport acceptance services by appointment during specific hours, which differ from the general postal service hours. For passport applications, appointments are typically available Tuesday through Friday, from 10:00 AM to 3:30 PM. It is highly recommended to verify these hours and schedule your visit online or by phone in advance, as walk-ins are generally not accommodated for passport services. The facility at 2562 Hylan Boulevard usually opens for general mail services earlier, but dedicated passport processing windows operate within this more limited timeframe. Always double-check current operating hours directly with the New Dorp Station to avoid any inconvenience.

Yes, for minor applicants under the age of 16, both parents or legal guardians are generally required to appear in person with the child at the New Dorp Station. This is part of the ‘two-parent consent’ rule, designed to protect children. Each parent must bring a valid government-issued identification, such as a driver’s license, and also present proof of their parental relationship to the child (like a birth certificate). The DS-11 application form for the minor must be completed but not signed prior to the appointment. The passport acceptance agent at 2562 Hylan Boulevard will witness the signatures of both parents during the appointment. If one parent is unable to attend, specific consent forms (DS-3053) and a copy of the absent parent’s ID must be presented.

Absolutely, expedited service is an option for applicants who need their passport processed faster than the routine timeframe. When applying at the New Dorp Station, you can request expedited processing for an additional fee of $60 per application (payable to the U.S. Department of State). This fee significantly reduces the processing time. You can also opt for 1-2 day delivery for the return of your completed passport book for an extra $19.53, also paid to the Department of State. While the New Dorp Station cannot guarantee specific delivery dates, choosing these options during your appointment at 2562 Hylan Boulevard will ensure your application is fast-tracked through the system. Always factor in shipping times when estimating your total wait.

Passport photos must adhere to strict U.S. Department of State guidelines, and the New Dorp Station recommends applicants arrive with compliant photos to avoid delays. The standard size is 2×2 inches (51×51 mm). Your head should be between 1 inch and 1 3/8 inches (25 mm and 35 mm) from the bottom of your chin to the top of your head. Photos must be in color, taken within the last six months, and printed on matte or glossy photo quality paper. Ensure you’re facing forward with a neutral expression or a natural smile, with both eyes open. No eyeglasses are permitted unless medically necessary with a signed doctor’s statement. The New Dorp Station does not offer on-site photo services, so you must secure these photos beforehand from a reputable provider near 2562 Hylan Boulevard.

Frequently Asked Questions

The passport office is located at 2562 HYLAN BOULEVARD, STATEN ISLAND, NY 10306. Get directions

Hours are . Call ahead at 7188739267.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “NEW DORP STATION” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking around the New Dorp Station on Hylan Boulevard demands a bit of strategic planning, especially during peak afternoon hours. Directly behind the facility, accessible via a narrow driveway from Clawson Street, there is a small, free customer lot providing approximately 15-18 spaces. This lot fills quickly, particularly between 11:00 AM and 2:00 PM. On Hylan Boulevard itself, metered street parking is available directly in front of the post office and extends several blocks in either direction. These meters typically cost $1.25 per hour with a two-hour maximum, enforceable Monday through Saturday from 9:00 AM to 7:00 PM. For those willing to walk a short distance, ample free residential street parking can often be found on side streets like Clawson Street and Rose Avenue, particularly east of Hylan Boulevard. If you turn onto Clawson Street and proceed two blocks east, you can often find unrestricted parking, requiring about a 0.2-mile or 3-minute walk back to the facility. For appointments, arriving 15-20 minutes early is highly recommended to secure a spot in the small rear lot or find a suitable metered space. During summer months, be mindful of the heat when walking, and in winter, sidewalks can occasionally be icy, so appropriate footwear is advised. Parking on New Dorp Lane, especially near the Staten Island Railway station, is heavily regulated and often metered or permit-only, making it a less desirable option for post office visits.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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