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Located in Hagerstown, the Washington County Library-fletcher Branch at 100 South Potomac Street stands as a cornerstone of community engagement, offering a wide array of services, including passport application assistance. Situated in the heart of downtown Hagerstown, near the intersection of South Potomac Street and Washington Street, the library is easily accessible to residents from surrounding neighborhoods like the historic Jonathan Street and the more suburban Fairgrounds Park. The library primarily serves families, students from nearby Hagerstown Community College and Shepherd University (about 20 miles away in Shepherdstown, WV), and senior citizens, providing a convenient location for passport processing away from the busier post office on West Franklin Street. The Fletcher Branch is a single-story red brick building, constructed in 1978, replacing a smaller, outdated facility that once stood on the same site. Its namesake, former Washington County librarian, Mary Louise Fletcher, championed literacy and community outreach during her 35-year tenure. The current branch is particularly popular with the Hispanic community, many of whom live in the nearby North End neighborhood and frequently utilize the library’s bilingual resources and services. A distinguishing feature of the Fletcher Branch is its dedicated children’s area, which hosts numerous story times and educational programs throughout the week. The library also maintains a collection of local history resources, including photographs and documents related to Hagerstown’s past industrial boom and its role as a transportation hub along the Cumberland Valley Railroad. Landmarks within a five-block radius include the Washington County Museum of Fine Arts, situated in City Park, the historic Maryland Theatre on South Potomac Street, which hosts live performances and film screenings, and the Hagerstown Cultural Trail, a pedestrian pathway that winds through the downtown area. The library plays an active role in local events, such as the annual Octoberfest celebration held in downtown Hagerstown, and regularly partners with community organizations like the Boys & Girls Club of Washington County. As a result of its central location and comprehensive services, the Washington County Library-fletcher Branch handles a significant number of passport applications, providing a valuable resource for residents seeking to obtain or renew their travel documents. The library’s passport services alleviate some of the strain on the Hagerstown Post Office, offering a quieter, less crowded environment for applicants. Many applicants specifically appreciate the librarians’ assistance in reviewing their documents before submission, minimizing the likelihood of errors and delays. The demographic utilizing the passport services is diverse, ranging from young adults preparing for international study abroad programs to retirees planning overseas vacations. The library also serves a vital role for recent immigrants who require passports for travel back to their home countries or for family reunification purposes. To further cater to the community’s needs, the library also hosts regular workshops on topics such as international travel safety and cultural awareness, often partnering with local travel agencies like AAA Travel on Dual Highway. The Washington County Library-fletcher Branch continues to be a dynamic and essential part of Hagerstown, offering not only passport services but also a wealth of resources and programs that enrich the lives of its residents. The friendly staff and welcoming atmosphere make it a popular destination for people of all ages and backgrounds.
Note: The office is closed on all federal holidays. Call ahead at 3017393250.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at WASHINGTON COUNTY LIBRARY-FLETCHER BRANCH at 100 SOUTH POTOMAC ST.. Easy access from major highways.
Parking near the Washington County Library-fletcher Branch is primarily on-street and metered. South Potomac Street offers metered parking at $1.00 per hour, with a two-hour limit between the hours of 8:00 AM and 6:00 PM, Monday through Friday. Free parking is available on weekends and after 6:00 PM on weekdays. Alternatively, the Central Parking Garage on Summit Avenue, approximately three blocks west of the library, offers covered parking at a rate of $8.00 per day. During the summer months, the asphalt on South Potomac Street can get quite hot, so it’s advisable to park in the shade if possible. In the winter, be cautious of icy conditions, especially on the sidewalks leading to the library. For appointments, arriving 15 minutes early to secure parking is recommended, particularly during peak hours between 11:00 AM and 2:00 PM. Another option is the small lot behind the library accessible from Antietam Street, though it tends to fill up quickly. Be aware of the street cleaning schedule on Potomac Street, usually on Wednesday mornings, to avoid a parking ticket.
Public transportation to the Washington County Library-fletcher Branch is readily available via the Hagerstown Transit system. Bus routes #1, #3, and #5 all stop within one block of the library, at the intersection of South Potomac Street and Washington Street. Route #1 runs from the Hagerstown Premium Outlets to the North End, Route #3 connects Robinwood Drive to the downtown area, and Route #5 serves the area around the Valley Mall. Each bus runs approximately every 30 minutes during peak hours and every hour during off-peak times. A single ride costs $1.50, and a day pass is available for $3.00. The Hagerstown Transit Hub, located at 25 West Church Street, is about a five-minute walk north of the library. The buses are equipped with wheelchair lifts and designated seating for individuals with disabilities. The sidewalks leading to the library from the bus stops are generally well-maintained and accessible. Riders should check the Hagerstown Transit website or app for real-time bus schedules and any service alerts.
Follow these simple steps to apply for your passport at the WASHINGTON COUNTY LIBRARY-FLETCHER BRANCH’s office at 100 SOUTH POTOMAC ST.. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into WASHINGTON COUNTY LIBRARY-FLETCHER BRANCH (100 SOUTH POTOMAC ST.) . We recommend arriving before closing. Call ahead at 3017393250.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Visitors to Washington County Library-fletcher Branch will find a straightforward and organized process for passport application assistance. The main entrance faces South Potomac Street and is easily identified by the library’s signage. Upon entering, the passport service area is located to the right, just past the circulation desk. You will need to sign in at the designated passport services sign-in sheet located on the small table near window number 3. A librarian will typically call your name within 5-10 minutes if you have an appointment, but wait times can vary depending on the day and time. Expect the actual passport application process, including document review and payment, to take approximately 20-25 minutes. The area is well-lit and relatively quiet, offering a more relaxed atmosphere compared to a busy post office. The layout is simple, with a few chairs available for waiting and a clear pathway to the service windows. The library is fully ADA compliant, with accessible entrances, restrooms, and service counters. Individuals with mobility issues should find the space easy to navigate. There are also large-print forms and magnifying glasses available upon request to assist those with visual impairments.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at WASHINGTON COUNTY LIBRARY-FLETCHER BRANCH versus using our expedited service.
While WASHINGTON COUNTY LIBRARY-FLETCHER BRANCH offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. WASHINGTON COUNTY LIBRARY-FLETCHER BRANCH was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The HAGERSTOWN post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from HAGERSTOWN residents about visiting the City Clerk for passport services
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