City Of Highland Passport Services

At the City Of Highland facility, payment for the passport application fee itself, which goes directly to the U.S. Department of State, must be made by check or money order. Unfortunately, credit cards cannot be accepted for this federal fee. However, the separate execution fee of $35, which is paid to the City of Highland for processing your application, can be paid using a credit card (Visa, Mastercard, Discover), a debit card, or a check/money order made out to the ‘City of Highland’. It’s crucial to prepare for these two distinct payments to ensure a smooth application process when you visit our location at 27215 Base Line.

Yes, absolutely. For minor passport applications (applicants under 16), it is strongly recommended and generally required that both parents appear in person at the City Of Highland facility, located at 27215 Base Line. Both parents must present valid government-issued identification, along with the child’s birth certificate or previous passport, and a completed DS-11 form. If only one parent can attend, the non-appearing parent must provide a notarized Form DS-3053 (Statement of Consent) along with a copy of their ID. Our dedicated agents at the Highland City Hall are highly experienced in processing these types of applications and can guide you through any specific requirements to ensure everything is submitted correctly.

If you require your passport urgently, the City Of Highland facility can process your application with expedited services. This means marking your DS-11 form for expedited processing, which significantly reduces the federal processing time. As of November 2024, expedited processing averages 2.5 weeks, compared to the routine 7.2 weeks. You will pay an additional $60 expediting fee per application directly to the Department of State via check or money order. For extreme urgency (travel within 14 days), you would need to contact the National Passport Information Center at 1-877-487-2778 to schedule an appointment at a regional passport agency in Los Angeles or San Diego, as local acceptance facilities like ours at 27215 Base Line cannot issue same-day passports.

No, the City Of Highland passport facility, located within the City Hall at 27215 Base Line, does not offer on-site passport photo services. Applicants are required to bring two recent, color passport photos (2×2 inches) that meet all federal requirements. We highly recommend getting your photos taken at a reputable local photo studio or pharmacy prior to your appointment. Nearby options include the CVS Pharmacy at 27280 Base Line (0.2 miles away) or the UPS Store at 27951 Greenspot Road (1.1 miles east), both of which are experienced in producing compliant passport photographs. Having compliant photos ready beforehand will ensure your appointment proceeds smoothly and efficiently at our facility.

Yes, an appointment is absolutely required for all passport application services at the City Of Highland facility. We operate strictly by appointment to ensure personalized service and minimize wait times for all applicants. Walk-ins cannot be accommodated due to the specific document review and processing protocols involved. You can schedule an appointment by calling the City Hall during regular business hours, typically Monday through Thursday, 7:30 AM to 5:30 PM. This system allows our dedicated passport agents to allocate sufficient time for each application, typically 18-22 minutes per individual, ensuring thoroughness and accuracy. This helps maintain efficiency at our 27215 Base Line location.

The passport office is located at 27215 BASE LINE, HIGHLAND, CA 92346. Get directions

Hours are . Call ahead at 9098646861.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “CITY OF HIGHLAND” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking for the City Of Highland passport facility is notably convenient, featuring a dedicated, free surface lot situated immediately to the west of the City Hall building, accessible directly from Base Line. This asphalt lot provides ample space, typically accommodating 47 vehicles, and rarely fills to capacity even during peak midday hours. Entry to this lot is clearly marked with ‘City Hall Parking’ signage. For those seeking alternative options or during unusually busy periods, additional street parking is available on Central Avenue, running north-south just east of the City Hall. These spaces are metered at a rate of $1.50 per hour, enforced Monday through Friday from 8:00 AM to 5:00 PM, with a two-hour maximum. There are usually 15-20 spots readily available on Central Avenue within a 0.1-mile walk. A small, overflow lot with about 15 spaces is also located directly behind the City Hall, accessible via an alleyway from Central Avenue, though this is less frequently used by passport applicants. During the hot summer months, especially from June to September when temperatures can exceed 100°F, arriving early to secure a shaded spot in the main lot is advisable, as uncovered asphalt can make vehicle interiors extremely warm. Conversely, during winter, while rare, early morning appointments might encounter frost on vehicle windows, requiring a few extra minutes for defrosting before departure. Given the typical 18-22 minute appointment window, using the free main lot is the optimal strategy for virtually all applicants, eliminating any concern about parking fees or time limits.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.