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The passport facility at 2 MASSACHUSETTS AVENUE stands as a critical resource for residents and federal employees in Washington, DC, particularly those within the vibrant Capitol Hill and Judiciary Square neighborhoods. Situated directly at the intersection of Massachusetts Avenue NE and North Capitol Street NE, this prominent postal station is more than just a mail processing center; it serves as a high-volume passport acceptance agent, processing hundreds of applications weekly for individuals requiring new travel documents or renewals. Its strategic location, merely one block west of Union Station and directly across from the iconic Thurgood Marshall Federal Judiciary Building, ensures it is highly accessible to a diverse cross-section of the city’s population. This particular facility attracts a unique demographic. A significant portion of its clientele includes Congressional staff from the nearby Hart, Russell, and Dirksen Senate Office Buildings, legal professionals working in the numerous law firms and federal courts surrounding Judiciary Square, and students from Georgetown University Law Center situated just a few blocks west on E Street NW. Furthermore, residents of the historic townhouses and newer condominiums on Capitol Hill and those commuting via Union Station regularly rely on this station for their passport needs. The facility’s prime position at Columbus Circle, a major traffic artery and historical landmark, places it at the nexus of legislative, judicial, and commuter activity. The building itself, a substantial federal edifice, dates back to the early 20th century, embodying the architectural gravitas typical of the city’s governmental structures. Its historical context is deeply tied to Washington’s function as the nation’s capital. In the decades following its establishment, it has consistently adapted to serve the evolving needs of the federal workforce and a transient population requiring efficient government services. When planning your visit, understanding the specific ebb and flow of this location is crucial. Weekday mornings, particularly between 9:00 AM and 11:30 AM, often see a surge in federal employees and commuters utilizing postal services, which can subtly impact passport appointment wait times. Conversely, late afternoons, after 3:00 PM, tend to be favored by local residents, though the overall volume of passport applicants remains consistently high throughout the operational hours due to its central and convenient location. This National CApitol Station branch is distinguished by its dedicated passport services counter, typically staffed by experienced acceptance agents adept at navigating complex application scenarios, including those for minors and individuals with lost or stolen passports. Unlike smaller neighborhood post offices, this larger facility is equipped to handle a steady stream of appointments, streamlining the process for many. The sheer volume of applications processed here underscores its importance to the DC metro area, making it a reliable and often preferred choice for many seeking passport services quickly and efficiently within the federal district. Its operational efficiency, coupled with its highly accessible location, makes it an indispensable asset for international travelers originating from or residing in the nation’s capital. Navigating the various requirements for a passport can be daunting, but the staff at 2 Massachusetts Avenue are accustomed to guiding applicants through the intricacies of the DS-11 form, proof of U.S. citizenship, and identity verification. They understand the urgency often associated with travel plans, whether for official government travel, international conferences, or personal vacations, making the process as straightforward as possible. The blend of historical significance, architectural presence, and modern functionality makes this specific postal facility a unique and exceptionally practical resource. The enduring federal presence in this immediate vicinity, from the U.S. Senate buildings to various federal courthouses, generates a consistent demand for reliable government services, and passport application processing is undoubtedly among the most critical. The steady stream of individuals arriving via the Red Line Metro at Union Station, along with those walking from nearby government offices, contributes to its bustling atmosphere and underscores its central role in the daily operations of the Capitol Hill area. For anyone in Washington, DC, needing a passport, the facility at 2 Massachusetts Avenue offers a blend of historical context, unparalleled accessibility, and professional service tailored to the specific demands of the nation’s capital. It’s a prime example of essential government services embedded within the daily fabric of one of America’s most important political and cultural landscapes.
Note: The office is closed on all federal holidays. Call ahead at 2022494862.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at NATIONAL CAPITOL STATION at 2 MASSACHUSETTS AVENUE. Easy access from major highways.
Parking near the National CApitol Station at 2 Massachusetts Avenue is notoriously challenging, typical for a prime downtown Washington, DC location, so careful planning is essential. The most reliable option is the **Union Station Parking Garage**, located directly behind Union Station at 30 Massachusetts Avenue NE, just a 0.2-mile walk (approximately 5 minutes) east of the passport facility. This large, multi-level garage offers ample spaces, though daily rates can be steep, typically ranging from $15 for up to two hours to $25 for a full day. For those arriving for a passport appointment, allocating $20-$25 for parking is a realistic expectation. Street parking meters are available on North Capitol Street NE and on sections of F Street NE and G Street NE, generally costing $2.30 per hour with a strict two-hour limit, enforced diligently from 7:00 AM to 6:30 PM, Monday through Saturday. These spots are scarce and often occupied, making them a risky choice for a passport appointment which can sometimes extend beyond the two-hour limit if issues arise. We advise against relying on metered street parking during peak weekday hours (9:00 AM – 5:00 PM). During summer months, be prepared for intense heat and humidity when walking from parking, and in winter, watch for icy patches on sidewalks, especially after morning frosts. Your best strategy is to arrive at Union Station Garage at least 30 minutes before your scheduled appointment to secure a spot and allow for the short walk. Considering the high enforcement, using a garage is the most stress-free approach.
The National CApitol Station at 2 Massachusetts Avenue boasts excellent public transit accessibility, making it often the most convenient way to arrive. The primary access point is **Union Station**, a major transportation hub located just one block east, approximately a 0.15-mile (3-minute) walk. Union Station is served by the **Red Line** of the WMATA Metro system. Upon exiting the Metro at Union Station, follow the signs for the Massachusetts Avenue exit. Once outside, turn left (west) on Massachusetts Avenue NE, and the postal facility will be visible directly ahead on your left, at the intersection with North Capitol Street NE. Metro fares typically range from $2.00 to $6.00 depending on distance and time of day, payable with a reloadable SmarTrip card. Numerous WMATA bus routes also serve Union Station and the immediate vicinity. Key routes include the **D8 (New Carrollton-Federal Triangle)**, **X2 (H Street-Benning Road)**, and **80 (North Capitol Street-Arena Pkwy)**, with stops directly on Massachusetts Avenue or North Capitol Street within a block of the facility. Buses generally run every 10-15 minutes during peak hours. All WMATA Metro stations and most buses are fully accessible, featuring elevators, escalators, and wheelchair ramps. Union Station itself is a completely accessible hub, ensuring a smooth journey for all visitors.
Follow these simple steps to apply for your passport at the NATIONAL CAPITOL STATION’s office at 2 MASSACHUSETTS AVENUE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into NATIONAL CAPITOL STATION (2 MASSACHUSETTS AVENUE) . We recommend arriving before closing. Call ahead at 2022494862.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Inside National CApitol Station, applicants will encounter a spacious, federally-designed interior characterized by high ceilings, ample natural light streaming through large windows, and robust, classic federal-style architectural accents. The main entrance is prominently situated on the building’s north-facing side, directly off Massachusetts Avenue. Upon entering, you’ll walk into a large, open lobby area. For passport services specifically, applicants should proceed to the designated Customer Service windows located towards the back-left side of the main hall, typically windows 5 through 8, which are clearly marked with “Passport Services” signage. There is a specific waiting area with chairs adjacent to these windows for those with appointments. The check-in process usually involves presenting your appointment confirmation and a government-issued ID at the first available passport window. Once called, the acceptance agent will review your documents. A typical passport appointment for a first-time applicant or a minor at this facility generally takes between 18 to 22 minutes, assuming all documentation is complete and correctly filled out. The layout is designed for efficient flow, with accessible counter heights for all patrons and clear pathways throughout the facility. Wheelchair ramps are available at the main entrance, and the interior is fully accessible with wide aisles and accessible restrooms located on the lower level, reachable via an elevator near the main lobby.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at NATIONAL CAPITOL STATION versus using our expedited service.
While NATIONAL CAPITOL STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. NATIONAL CAPITOL STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The WASHINGTON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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