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Marathon County Public Library provides passport services to residents of Wausau and surrounding communities, serving as a convenient option for those seeking to obtain or renew their U.S. passports. Situated at 300 North First Street, right in the heart of downtown Wausau, the library is easily accessible to individuals living in neighborhoods like Riverview, largely populated by families and young professionals, and the older residential areas near the intersection of Grand Avenue and First Street. The library’s location is particularly beneficial for residents of Lincoln County and Portage County who find Wausau a central and accessible hub. The building itself is located just a short walk from the historic Grand Theater, a local landmark and venue for performing arts. It’s also near the Marathon County Courthouse, making it a viable option for county employees during their lunch breaks. Historically, the Marathon County Public Library has always been a community anchor, offering not only literacy resources but also evolving to meet the diverse needs of its patrons, now including passport facilitation. The library sees a diverse clientele, including families preparing for international vacations, students planning study abroad programs at Northcentral Technical College, and business professionals traveling for work. The convenience of having passport services available within a library setting, coupled with ample parking options nearby, makes it a desirable alternative to traditional post office passport services. Furthermore, the library offers a comfortable and welcoming environment, particularly appealing to elderly residents or those who may find the post office environment overwhelming. The library also actively participates in community outreach programs, often hosting informational sessions about passport requirements and travel tips in collaboration with local travel agencies like Fox World Travel on Stewart Avenue. The proximity to local businesses such as the nearby Pick ‘n Save on Central Bridge Street makes it easy for applicants to handle last-minute errands, like printing documents or purchasing passport photos if needed. Marathon County Public Library has consciously created a passport service that is accessible and approachable, especially valuable for first-time applicants. The library staff are trained to provide clear, step-by-step guidance throughout the application process, ensuring a smooth and efficient experience. Many local senior citizens from the nearby East Gate Apartments utilize the service, appreciating the patient and attentive assistance offered. In addition, the library provides resources in multiple languages, catering to Wausau’s growing diverse population. The passport services offered align with the library’s mission to foster lifelong learning and community engagement, by enabling residents to explore the world through travel. The library’s commitment extends beyond simply processing applications, including offering online resources, workshops, and individual assistance to help applicants navigate the often-complex process of obtaining a passport. Moreover, the Marathon County Public Library’s passport services contribute to the local economy, drawing individuals to the downtown area who may then patronize nearby restaurants and shops. Local businesses recognize the value of this foot traffic, and the library actively partners with them to offer discounts and promotions to passport applicants. The library also maintains close relationships with local schools, providing information and resources to students and their families about the importance of having a passport for future educational and career opportunities. This holistic approach underscores the library’s commitment to serving as a vital resource for the entire community. As the passport service grows in popularity, the library continuously evaluates and improves its processes to ensure it is meeting the needs of its users, including potentially expanding service hours and offering additional appointment slots. A recent survey conducted by the library indicated a high level of satisfaction among passport applicants, with respondents praising the friendly and efficient service they received. This positive feedback reinforces the library’s dedication to providing exceptional passport services to the Wausau community and beyond. In the colder months, the centrally heated library is a welcome contrast to the biting Wisconsin winter, while in summer, its air-conditioned interiors offer respite from the humid summer days. Staff members are knowledgeable about the area, and can easily provide applicants with directions to nearby restaurants like City Grill on Jefferson Street or provide information on local events, such as the Concerts on the Square series during the summer months. The library truly serves as a multifaceted community hub, providing a valuable service by facilitating passport applications with knowledgeable staff, a comfortable environment, and a commitment to customer satisfaction. It is more than just a passport acceptance facility; it’s a place that connects people to the world.
Note: The office is closed on all federal holidays. Call ahead at 7152617200.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at MARATHON COUNTY PUBLIC LIBRARY at 300 NORTH FIRST STREET. Easy access from major highways.
Parking near the Marathon County Public Library is readily available, although options vary in cost and distance. The library itself does not have a dedicated parking lot, but street parking is accessible on First Street and surrounding blocks. Metered parking is generally enforced Monday through Friday from 8:00 AM to 6:00 PM. The cost is typically $1.00 per hour, with a two-hour limit in most areas. For longer appointments, consider parking in the Jefferson Street Ramp, located two blocks west of the library. Daily rates are $8.00. During the winter months, be mindful of street parking restrictions related to snow removal, which are typically posted and enforced overnight. The 47-space free lot is at the corner of Washington Street and 2nd Street, approximately 0.3 miles from the library entrance. During the summer, consider the heat when walking longer distances, especially if arriving for an afternoon appointment. During peak times, such as lunch hours, it may be more difficult to find street parking directly in front of the library, so arriving slightly earlier is recommended. Always check posted signs for specific regulations and time limits to avoid ticketing. Another option is the Forest Street parking ramp, which is 3 blocks east of the library and costs $1 per hour.
Marathon County Public Library is well-served by Wausau’s Metro Ride public transit system. Bus routes #1 and #2 both have stops within a block of the library on Washington Street, providing convenient access from various parts of the city. The single-ride fare is $2.00, and a day pass costs $4.50, which can be purchased on the bus or at the Metro Ride Transit Center on Jefferson Street. Buses typically run every 30 minutes on weekdays and hourly on Saturdays; there is no service on Sundays. From the transit center, exit onto Jefferson Street and walk east for approximately three blocks to reach the library. For individuals with mobility challenges, all Metro Ride buses are equipped with wheelchair lifts and designated seating. The library itself is also fully accessible, with ramps and elevators available to access all floors. The bus stop on Washington Street is approximately 100 feet from the library entrance, making it a convenient option for those relying on public transportation. Real-time bus tracking is available through the Metro Ride app, allowing you to plan your trip effectively. During winter months, bus routes may experience delays due to inclement weather, so it’s advisable to check the Metro Ride website or app for updates before traveling. Many bus shelters are also heated during the winter to provide a more comfortable waiting experience.
Follow these simple steps to apply for your passport at the MARATHON COUNTY PUBLIC LIBRARY’s office at 300 NORTH FIRST STREET. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into MARATHON COUNTY PUBLIC LIBRARY (300 NORTH FIRST STREET) . We recommend arriving before closing. Call ahead at 7152617200.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Entering through Marathon County Public Library’s main doors, located on the north side of the building facing Wausau’s First Street, you’ll immediately notice the high ceilings and open layout that characterizes the library’s design. To access passport services, proceed directly to the Customer Service desk, which is situated approximately 30 feet inside the entrance to the left. Upon arrival, inform the staff member at the desk that you have an appointment for passport processing. If you haven’t pre-booked an appointment, inquire about walk-in availability, though appointments are strongly recommended. The passport processing area is usually a designated section within the main customer service zone. Expect the entire appointment, including document review, form completion (if necessary), and payment processing, to last between 18-22 minutes, depending on the complexity of the application. The library is fully ADA-compliant, with wheelchair accessibility throughout the building, including accessible restrooms and designated parking spaces close to the entrance. There are also magnifying glasses available at the service desk for individuals who may need assistance with reading the forms. The library provides a comfortable and quiet environment, ensuring a stress-free experience. The area is well-lit, and seating is available for those waiting or completing paperwork.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at MARATHON COUNTY PUBLIC LIBRARY versus using our expedited service.
While MARATHON COUNTY PUBLIC LIBRARY offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. MARATHON COUNTY PUBLIC LIBRARY was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The WAUSAU post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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2 additional locations serving Wausau
Local questions from WAUSAU residents about visiting the City Clerk for passport services
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