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Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.
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Milwaukee residents benefit from the convenient location of the Airport Mail Center at 552 W Layton Ave, a key passport processing point on the city’s south side. Situated just east of the I-43/I-894 interchange, this postal facility is especially accessible to residents of the Mitchell Field neighborhood and those traveling to or from Milwaukee Mitchell International Airport, located less than a mile to the east. The intersection of Layton Avenue and Howell Avenue, a block west, marks a bustling commercial area with local businesses catering to both airport traffic and the surrounding residential communities. Opened in 1987, the facility serves a diverse clientele, including families from the nearby Jackson Park neighborhood, professionals working in the airport’s business park, and students attending Milwaukee Area Technical College’s Oak Creek campus a short drive south. This location uniquely caters to individuals with urgent travel needs, owing to its proximity to the airport, offering a streamlined process for those last-minute passport applications. The mail center sits across the street from the historic Forest Home Cemetery, a landmark established in 1850 and a testament to Milwaukee’s rich history. The architectural style is functional, prioritizing efficiency for postal services, reflecting the area’s blend of commercial and transportation activities. The Airport Mail Center plays an important role in facilitating international travel for Milwaukee residents and visitors alike, processing approximately 120 passport applications weekly. Its location, just a stone’s throw from Hayat Pharmacy and Wells Fargo on Layton, allows customers to easily obtain passport photos or handle any last-minute financial transactions before submitting their applications. Furthermore, its strategic position reduces travel time for residents in southern Milwaukee County, who previously had to travel further north for similar services. The neighborhood itself, while primarily commercial along Layton Avenue, transitions into residential streets just north and south, creating a mixed-use environment that benefits from the services provided by the mail center. Regular bus service along Layton Avenue also makes the location easily accessible for those without personal vehicles. The presence of several hotels near the airport also contributes to the demand for passport services at this location, as international travelers occasionally require emergency passport assistance. The Airport Mail Center offers a streamlined and efficient service, ensuring Milwaukeeans are ready for their travels.
Note: The office is closed on all federal holidays. Call ahead at 4144810342.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at AIRPORT MAIL CENTER at 552 W LAYTON AVE. Easy access from major highways.
Parking at the Airport Mail Center is generally straightforward, although it can be busier during peak hours. The facility offers a free 25-space parking lot directly adjacent to the building on the south side. However, spaces fill up quickly, particularly between 11:00 AM and 2:00 PM. If the lot is full, street parking is available on W Layton Avenue, but be aware that there are parking meters that cost $1.50 per hour, Monday through Friday, from 8:00 AM to 6:00 PM. Alternatively, free street parking can be found on some of the side streets just south of Layton, such as S Brust Ave, a block away. During winter months, be mindful of snow removal regulations, as parking restrictions may be in place after heavy snowfall. Also, during summer months, the asphalt parking lot can radiate heat, so it’s advisable to avoid prolonged exposure, especially for young children and the elderly. For those who prefer covered parking, the Milwaukee Mitchell International Airport parking structure is located about 0.6 miles east, offering hourly rates, but this is a less convenient option for a quick passport appointment. Arriving 15-20 minutes early is recommended to secure a parking spot in the lot.
The Airport Mail Center is readily accessible via Milwaukee County Transit System (MCTS) buses. Route 15, which runs along W Layton Avenue, stops directly in front of the facility. Buses arrive approximately every 20 minutes during weekdays and every 30 minutes on weekends. A single ride costs $2.25, and a day pass is available for $5.50. The bus stop is located on the north side of Layton Avenue, just a few steps from the mail center’s entrance. For those arriving from downtown Milwaukee, Route 80 connects to Layton Avenue from the south. Additionally, the MCTS offers real-time tracking via their Ride MCTS app, allowing you to monitor bus arrival times. The bus stop is wheelchair accessible, and all MCTS buses are equipped with ramps and designated seating for individuals with disabilities. The nearest train station, the Amtrak Milwaukee Airport Rail Station, is located about 1.3 miles east of the Airport Mail Center. However, reaching the mail center from the train station requires either a connecting bus ride (Route 15) or a taxi/rideshare service, which typically costs around $8-$12. The bus offers a more affordable option, especially for those traveling on a budget. The Airport Mail Center is committed to providing accessible services for all, and its convenient location along a major bus route ensures that public transportation is a viable option for reaching the facility.
Follow these simple steps to apply for your passport at the AIRPORT MAIL CENTER’s office at 552 W LAYTON AVE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into AIRPORT MAIL CENTER (552 W LAYTON AVE) 9:00-14:00. We recommend arriving before closing. Call ahead at 4144810342.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Upon entering Airport Mail Center from the main entrance facing W Layton Avenue, you’ll find a well-lit and organized space designed for efficient postal transactions. The passport application window is located at the far end of the counter, specifically window number 3, to your right after entering. Expect a wait time of approximately 10-25 minutes, depending on the time of day and the number of customers. The check-in process involves taking a numbered ticket from the dispenser located near the entrance and waiting for your number to be called. The entire appointment, including document verification and payment processing, typically lasts between 18 and 22 minutes. The facility is fully ADA compliant, featuring accessible ramps at the entrance and accessible restrooms near the back of the building. Seating is available while you wait, with approximately 10 chairs located near the windows. The interior is modern and functional, focusing on efficient service. The passport application area is clearly marked with signage, and staff are readily available to answer questions. If you need passport photos, Hayat Pharmacy across Layton Avenue offers this service and is only a quick 5-minute walk.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at AIRPORT MAIL CENTER versus using our expedited service.
While AIRPORT MAIL CENTER offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. AIRPORT MAIL CENTER was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The MILWAUKEE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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