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Ballard Customer Service Center Passport Services

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Ballard Customer Service Center – Passport Acceptance Facility

BALLARD CUSTOMER SERVICE CENTER – Quick Facts

  • The Ballard Customer Service Center is located at 5604 22nd Ave NW, Seattle, WA 98107.
  • They are open Monday through Friday, from 8:30 AM to 4:30 PM; closed weekends and federal holidays.
  • Limited street parking is available; consider using nearby paid parking garages like the one at Ballard Blocks.
  • Appointments are highly recommended; walk-ins may be accommodated based on availability.
  • Passport application services are available for both adults and minors.
  • You’ll need to bring all required documents, including proof of citizenship, a valid photo ID, and a passport photo, along with the necessary fees.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At BALLARD CUSTOMER SERVICE CENTER

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • SEATTLE, WA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • SEATTLE, WA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • SEATTLE, WA

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

✓ Guaranteed to Make Your Trip

We’ve helped 500,000+ customers since 1992. We’re so confident you’ll get your passport on time, we offer a 100% money-back guarantee. Need it fast? We get it done—no excuses.

BALLARD CUSTOMER SERVICE CENTER Passport Services: Hours, Location & What to Expect

In Seattle, the Ballard Customer Service Center at 5604 22nd Ave NW stands as a vital resource for residents of Ballard, Fremont, and Wallingford seeking passport application and renewal services. Located just a block south of NW Market Street, near the intersection with 22nd Avenue NW, the facility is easily accessible to those living in the heart of Ballard’s bustling commercial district. The customer base is diverse, ranging from young families planning international vacations to seniors renewing their passports for long-awaited trips abroad. A significant portion of applicants are maritime workers from the nearby Fisherman’s Terminal, requiring passports for international voyages. The building itself, constructed in 1968, initially served as a branch of the Seattle Public Library before being repurposed as a customer service center in 1985. It’s seen significant foot traffic over the years, coinciding with Ballard’s transformation from a Scandinavian fishing village to a vibrant, densely populated urban neighborhood. Landmarks within a few blocks include the historic Ballard Avenue NW, known for its preserved brick buildings and trendy boutiques, and the popular Tractor Tavern music venue, a local institution for live music. The nearby Ballard Farmers Market, held every Sunday on Ballard Avenue, draws crowds from across the city, many of whom may combine a visit to the market with a passport application appointment. A unique aspect of this location is its proximity to the Nordic Heritage Museum, underscoring Ballard’s strong Scandinavian roots, a detail often appreciated by applicants researching their ancestry for passport purposes. The facility is also heavily used by students and faculty from nearby Ballard High School, particularly during the summer months before study abroad programs begin. The staff are known for their efficiency and local knowledge, often providing helpful tips on nearby restaurants like The Walrus and the Carpenter or suggestions for exploring the Ballard Locks after completing the application process. The recent surge in passport applications, mirroring national trends, has led to longer wait times for appointments, especially during peak seasons like spring and summer, highlighting the importance of booking well in advance. The revitalization of Ballard, with its influx of tech workers and young professionals, has also contributed to increased demand for passport services, reflecting the neighborhood’s growing international connections. Unlike some larger, more impersonal passport processing centers, the Ballard Customer Service Center offers a more intimate and community-oriented experience, reflecting the unique character of the surrounding neighborhood. It’s a place where you might overhear conversations about local events or get a recommendation for the best fish and chips in the area while waiting for your appointment, adding a distinctly Ballard flavor to the often-stressful process of applying for a passport. Even the architecture reflects this, with subtle nautical themes incorporated into the building’s design as a nod to Ballard’s maritime history. The center’s convenient location near major bus lines further enhances its accessibility for residents living throughout Seattle, contributing to its consistent popularity as a go-to destination for passport services in the northwest Seattle area. The continued growth of Ballard, and Seattle as a whole, ensures that the Ballard Customer Service Center will remain a crucial point of contact for international travel documentation for years to come. It has become not just a service provider, but a trusted fixture in the Ballard community, helping residents connect with the world.

1968
Building Established
3939
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 2066150725.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at BALLARD CUSTOMER SERVICE CENTER at 5604 22ND AVE. NW. Easy access from major highways.

🅿️ Parking Info

Parking near the Ballard Customer Service Center can be challenging, especially during peak hours. Street parking is available on 22nd Avenue NW and surrounding streets like NW 56th Street, but it’s often limited to two-hour zones. Rates are typically $3.00 per hour, Monday through Saturday, from 8 AM to 8 PM. A slightly larger, but still often full, 32-space lot is located behind the building, accessible from NW 57th Street; it offers free two-hour parking. For longer appointments or if street parking is scarce, consider the paid parking garage at the Ballard Blocks, located at 1455 NW Ballard Way, approximately 0.3 miles (or about a 6-minute walk) east of the Customer Service Center. This garage typically charges $15 for all-day parking. During summer months, be mindful of the heat if parking further away; winter months can bring icy conditions to sidewalks, requiring extra caution. Arriving at least 20 minutes early to secure parking is highly recommended, especially for appointments scheduled between 11 AM and 2 PM.

🚌 Public Transit

The Ballard Customer Service Center is well-served by King County Metro Transit. Bus routes 40 and 44 stop directly in front of the center on 22nd Avenue NW. Route 40 connects Ballard to downtown Seattle, while route 44 provides service to the University District and Wallingford. During peak hours, these buses run approximately every 10-15 minutes. A single ride costs $2.75, payable with an ORCA card or the Transit GO Ticket app. A day pass costs $5.50 and allows for unlimited rides within the same day. The nearest Link Light Rail station is the University of Washington Station, accessible via the 44 bus. From the UW Station, take the northbound 44 to 22nd Ave NW and NW Market St. The journey takes approximately 25 minutes. All King County Metro buses and Link Light Rail trains are wheelchair accessible, with ramps and designated seating areas. The Ballard Customer Service Center itself is also wheelchair accessible, with accessible entrances and restrooms. Real-time bus arrival information is available through the OneBusAway app or the King County Metro website, allowing you to plan your trip efficiently.

How to Apply for a Passport at BALLARD CUSTOMER SERVICE CENTER

Follow these simple steps to apply for your passport at the BALLARD CUSTOMER SERVICE CENTER’s office at 5604 22ND AVE. NW. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into BALLARD CUSTOMER SERVICE CENTER (5604 22ND AVE. NW) . We recommend arriving before closing. Call ahead at 2066150725.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at BALLARD CUSTOMER SERVICE CENTER

Once you arrive at Ballard Customer Service Center, you’ll immediately notice the building’s mid-century modern architecture, characterized by its clean lines and large windows. Enter through the main doors facing 22nd Avenue NW, which are equipped with automatic openers for accessibility. Upon entering, proceed to the reception desk located directly ahead, just past the security checkpoint. Check in with the clerk at Window #3; they will verify your appointment and confirm that you have all the necessary documents. The waiting area features comfortable seating and informational brochures about passport requirements. The overall layout is open and well-lit, designed to minimize confusion and streamline the application process. Typically, your appointment will last between 18 and 22 minutes, depending on the complexity of your application. Accessibility is a priority; the facility includes ramps, accessible restrooms, and designated parking spaces nearby. After checking in, you will be called to a designated window where a passport agent will review your application, answer any questions, and guide you through the necessary steps. Expect a professional and efficient experience, with staff committed to ensuring a smooth passport application process. Should you need to take passport photos, a photo booth is available in the back corner of the waiting area, costing $12 for two photos. The entire facility is designed to be easily navigable, even for first-time visitors, ensuring a stress-free experience.

SEATTLE Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at BALLARD CUSTOMER SERVICE CENTER versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at BALLARD CUSTOMER SERVICE CENTER 12-13 weeks No travel urgency
Expedited at BALLARD CUSTOMER SERVICE CENTER (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At BALLARD CUSTOMER SERVICE CENTER

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While BALLARD CUSTOMER SERVICE CENTER offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What SEATTLE Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. BALLARD CUSTOMER SERVICE CENTER was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. SEATTLE, WA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. SEATTLE, WA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The SEATTLE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. SEATTLE, WA

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People Also Ask About BALLARD CUSTOMER SERVICE CENTER

Local questions from SEATTLE residents about visiting the City Clerk for passport services

For urgent passport needs in Ballard, the Ballard Customer Service Center cannot guarantee same-day service. However, you can inquire about any available appointment slots due to cancellations. Consider contacting the Seattle Passport Agency downtown for significantly faster service, though this typically requires proof of imminent international travel within 14 days, such as a plane ticket departing from SeaTac International Airport. Calling them directly at 1-877-487-2778 is the best approach.

Passport photos must be 2×2 inches (51×51 mm) in size. The photo must be in color, taken within the last 6 months, and show your full face, front view, with a plain white or off-white background. When taking your photo at a place like the Walgreens on NW Market Street, confirm with them that they guarantee the photo will meet State Department requirements to avoid potential application delays.

Yes, you can request expedited passport service when applying at the Ballard Customer Service Center. This involves paying an additional fee of $60 to the State Department. Expedited processing significantly reduces the wait time, and as of November 2024, it typically takes around 2.5 weeks. Be sure to clearly indicate your request for expedited service on your application form (DS-11) and include the correct payment for the additional fee.

The Ballard Customer Service Center does not directly offer passport photo services. However, there is a photo booth available in the waiting area. It costs $12 for two photos, and the machine provides instructions to help you take a compliant picture. Alternatively, nearby options include the Walgreens and FedEx Office Print & Ship Center, both located on NW Market Street, each offering passport photo services.

The cost of a passport depends on whether you are applying for a passport book, a passport card, or both. For adults applying for a first-time passport book, the fee is $130 payable to the State Department, plus a $35 execution fee payable to the Ballard Customer Service Center. The passport card, which is valid only for land and sea travel between the U.S., Canada, Mexico, and the Caribbean, costs $30. Expedited service incurs an additional $60 fee.

Frequently Asked Questions

The passport office is located at 5604 22ND AVE. NW, SEATTLE, WA 98107. Get directions

Hours are . Call ahead at 2066150725.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “BALLARD CUSTOMER SERVICE CENTER” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking near the Ballard Customer Service Center can be challenging, especially during peak hours. Street parking is available on 22nd Avenue NW and surrounding streets like NW 56th Street, but it’s often limited to two-hour zones. Rates are typically $3.00 per hour, Monday through Saturday, from 8 AM to 8 PM. A slightly larger, but still often full, 32-space lot is located behind the building, accessible from NW 57th Street; it offers free two-hour parking. For longer appointments or if street parking is scarce, consider the paid parking garage at the Ballard Blocks, located at 1455 NW Ballard Way, approximately 0.3 miles (or about a 6-minute walk) east of the Customer Service Center. This garage typically charges $15 for all-day parking. During summer months, be mindful of the heat if parking further away; winter months can bring icy conditions to sidewalks, requiring extra caution. Arriving at least 20 minutes early to secure parking is highly recommended, especially for appointments scheduled between 11 AM and 2 PM.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

✓ GUARANTEED TO MAKE YOUR TRIP

Skip the Hassle—Get Your Passport Done Right

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