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City Of Kent Passport Services

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City Of Kent – Passport Acceptance Facility

CITY OF KENT – Quick Facts

  • The City Of Kent passport acceptance office is located within the municipal building at 319 South Water Street, open by appointment, typically Monday through Friday.
  • Appointments are required and can be scheduled by calling the administrative services department at (330) 678-8000 during business hours.
  • Ample parking is available via metered street spots on Water Street or the Franklin Avenue Parking Deck two blocks east, costing $0.75-$1.00 per hour.
  • The facility accepts new passport applications (DS-11) for adults and minors, as well as passport card applications.
  • Passport photos are not taken on-site; applicants must bring two compliant 2×2 inch photos, available at CVS Pharmacy 0.1 miles away.
  • Routine processing averages 7-10 weeks, while expedited service for an additional $60 shortens the waiting period to 2.5-3.5 weeks, as of November 2024.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At CITY OF KENT

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • KENT, OH

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • KENT, OH

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • KENT, OH

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CITY OF KENT Passport Services: Hours, Location & What to Expect

In Kent, the City Of Kent municipal building, situated prominently at 319 South Water Street, serves as a crucial resource for residents seeking passport application services. This facility is strategically positioned in the vibrant downtown core, a short distance from the Cuyahoga River and the picturesque Franklin Mills Riveredge Park, making it easily accessible for many in the community. The building itself is a cornerstone of the historic downtown district, an area that blends its rich industrial past with the energetic pulse of a modern college town, largely influenced by Kent State University just a mile and a half to the east. The immediate vicinity is characterized by a mix of local businesses, quaint cafes, and government offices, creating a dynamic environment where civic duties and daily life intersect seamlessly.

This passport acceptance facility primarily caters to Kent residents, encompassing a diverse demographic ranging from long-standing families in neighborhoods like Plum Creek and Twin Lakes, to the significant population of students, faculty, and staff affiliated with Kent State University residing in areas such as University Heights and the burgeoning developments along Summit Street. Many students utilize this facility for international study abroad programs or post-graduation travel plans, while local families often process passports for summer vacations or family visits abroad. The ease of access from major thoroughfares like State Route 59 (Main Street) and State Route 43 (Water Street) ensures that individuals from both the urban center and the more suburban fringes of Kent can reach it without significant hassle.

A unique aspect of the City Of Kent facility lies in its integration within the broader municipal complex, offering a centralized point for various civic functions. Applicants aren’t just visiting a standalone passport office; they are interacting with a hub of local government operations. This often translates to a well-maintained, orderly environment and dedicated staff accustomed to public service. Historically, the building at 319 South Water Street has housed various municipal departments for decades, reflecting Kent’s ongoing commitment to local governance and community support. Its architecture, while functional, maintains a classic municipal aesthetic, contributing to the character of downtown Kent. It stands just three blocks south of the iconic Kent State University Hotel and Conference Center and directly across from the Cuyahoga River’s popular walking paths, offering a serene backdrop before or after an appointment.

The location along South Water Street places it within easy walking distance of several named landmarks. The Kent Free Library is just four blocks north on West Main Street, providing a quiet space for document preparation or a moment of respite. The Haymaker Farmers’ Market, a bustling community event, often takes place a mere two blocks north, near the Main Street bridge, offering a glimpse into local commerce on Saturdays. Additionally, the historic Phoenix Brewing Company, a popular local establishment, is approximately three blocks west on Crain Avenue, providing a distinct landmark for orientation. This embeddedness within the local fabric makes the City Of Kent passport facility more than just a procedural stop; it’s part of the authentic Kent experience, reflecting the city’s blend of history, education, and community-focused services. The staff often consists of long-term Kent residents who possess a genuine understanding of local needs, further enhancing the personalized service provided. They are well-versed in handling the nuances of first-time applications for children, renewals for seasoned travelers, and even name changes following life events, providing reassuring guidance through each step of the process. The calm and professional atmosphere ensures that even potentially complex application procedures are handled with efficiency and clarity.

1968
Building Established
2828
Years as Facility
9595
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 3306788101.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at CITY OF KENT at 319 SOUTH WATER STREET. Easy access from major highways.

🅿️ Parking Info

Parking for the City Of Kent passport facility at 319 South Water Street requires some local knowledge to navigate efficiently. Metered street parking is available along South Water Street itself, typically costing $1.00 per hour, enforced Monday through Friday from 8:00 AM to 6:00 PM. These spots are highly sought after, especially during peak weekday business hours, so arrive early. A more reliable option is the large municipal parking lot known as the ‘Franklin Avenue Parking Deck,’ located just two blocks east, directly behind the Main Street businesses. This deck offers hourly rates, usually $0.75 for the first hour and $0.50 for subsequent hours, up to a daily maximum of $5.00. From the Franklin Avenue deck, it’s a straightforward 5-minute walk west down Franklin Avenue, then a right turn onto Water Street, where the building is immediately visible. Another option is the small surface lot at the corner of West Erie Street and South Water Street, which has approximately 25 spaces and is also metered, offering similar rates. During winter months, particularly from December to March, Kent experiences significant snowfall and icy conditions; plan to arrive 10-15 minutes earlier to account for slower travel and potentially slippery sidewalks from any off-site parking. In summer, direct sun exposure in unshaded lots can make car interiors quite hot, so consider parking in the deck for cooler access.

🚌 Public Transit

Accessing the City Of Kent passport facility via public transit is quite convenient, primarily through the Portage Area Regional Transportation Authority (PARTA) bus system. The most direct route is often served by PARTA Bus Route #52 (University/Main Street Loop) and Route #15 (Franklin Avenue Shuttle), both of which have stops within a very short walking distance of 319 South Water Street. The closest major bus stop is located on Main Street at the intersection with Water Street, just two blocks north of the municipal building. From this stop, simply walk south on Water Street for approximately two blocks, and the building will be on your right. Both routes typically operate every 20-30 minutes during weekdays, from early morning until late evening, making planning an appointment relatively easy. A single ride cash fare on PARTA is $1.50, and day passes can be purchased for $3.00, offering unlimited rides for the day. For those with a PARTA FlashCard, fares are often reduced. All PARTA buses are fully accessible, equipped with lifts or ramps for wheelchair users and priority seating areas. The buses also provide audible stop announcements, assisting visually impaired passengers. The Main Street station is fully ADA compliant, ensuring a smooth transition from bus to sidewalk for all travelers.

How to Apply for a Passport at CITY OF KENT

Follow these simple steps to apply for your passport at the CITY OF KENT’s office at 319 SOUTH WATER STREET. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into CITY OF KENT (319 SOUTH WATER STREET) . We recommend arriving before closing. Call ahead at 3306788101.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at CITY OF KENT

The process at City Of Kent begins immediately upon entering the municipal building at 319 South Water Street. The facility’s primary entrance is centrally located on the building’s west facade, directly facing Water Street, distinguished by a set of double glass doors beneath a modest, civic-style awning. Upon entering the main lobby, visitors will find the passport acceptance office clearly marked and typically located to the left, within the administrative services area. There isn’t a complex check-in system; instead, applicants report directly to the dedicated passport counter, usually window number two or three, where a friendly clerk will acknowledge their arrival and confirm their scheduled appointment time. The interior features a practical, well-lit layout, prioritizing efficiency for public services. Seating is available in a small waiting area immediately adjacent to the counter. Typical appointment durations here are remarkably consistent, averaging between 18-22 minutes for standard applications, assuming all documents are in order. The space is fully accessible, featuring ramp access to the main entrance and clear pathways within the office, ensuring that all community members, including those utilizing wheelchairs or strollers, can navigate the facility comfortably and without impedance. Restrooms are also available and are ADA compliant, located down the main hallway from the reception area.

KENT Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF KENT versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at CITY OF KENT 12-13 weeks No travel urgency
Expedited at CITY OF KENT (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At CITY OF KENT

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While CITY OF KENT offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What KENT Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. CITY OF KENT was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. KENT, OH
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. KENT, OH
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The KENT post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. KENT, OH

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People Also Ask About CITY OF KENT

Local questions from KENT residents about visiting the City Clerk for passport services

Passport photos must adhere to strict U.S. Department of State guidelines: 2×2 inches in size, taken within the last six months, showing a clear, front-facing view of your full face with a neutral facial expression or a natural, slight smile. The background must be plain white or off-white, free of shadows or patterns. While the City Of Kent facility itself does not offer photo services on-site, there are convenient options nearby. The CVS Pharmacy at 500 South Water Street, just 0.1 miles away, provides passport photo services, as does the UPS Store located at 122 N Water St, approximately 0.2 miles north. It is highly recommended to have your photos taken professionally to ensure they meet all requirements and avoid delays in your application process at the municipal building.

For urgent travel needs, the City Of Kent passport facility can certainly assist with expedited passport services. When scheduling your appointment, inform the clerk that you require expedited processing. This service accelerates the State Department’s review time, usually reducing it significantly compared to routine processing. You will need to pay an additional $60 expediting fee per application directly to the U.S. Department of State, along with any standard application fees. The staff at 319 South Water Street will ensure all necessary forms are marked for expedited processing and advise you on current processing times, which as of November 2024, average around 2.5 weeks for expedited applications. For travel within 2-3 weeks, or immediate life-or-death emergencies, you would typically need to contact a regional passport agency directly, such as the one in Detroit or Chicago, which require separate appointments and often proof of urgent travel.

Applying for a passport for a child under 16 at the City Of Kent facility requires both parents or legal guardians to be present, along with the child. You’ll need to bring specific documents: proof of the child’s U.S. citizenship (like an original birth certificate), proof of parental relationship (birth certificate or adoption decree), and valid government-issued identification for both parents. If one parent cannot attend, they must provide a notarized Form DS-3053 (Statement of Consent). The clerk at 319 South Water Street will verify all documents and ensure both parents sign the DS-11 application form in their presence. It’s always a good idea to call ahead to the City Of Kent administrative services at (330) 678-8000 to confirm all specific requirements for minor applications, as these regulations are particularly stringent and can change.

Yes, appointments are absolutely required to submit a passport application at the City Of Kent facility. Walk-ins are generally not accepted to ensure efficient service and minimize wait times for all applicants. You can typically schedule an appointment by calling the administrative services department at the municipal building directly at (330) 678-8000 during their regular business hours, usually Monday through Friday, 8:00 AM to 4:30 PM. When you call, be ready to provide your name, contact information, and the type of service you need (e.g., new passport, renewal, child’s passport). Scheduling in advance allows the staff at 319 South Water Street to allocate sufficient time for your application, ensuring a thorough review of your documents and a smooth experience.

The processing times for passport applications submitted at the City Of Kent facility are determined by the U.S. Department of State. As of November 2024, routine processing for a passport application averages 7-10 weeks from the date the State Department receives it, not from the date you submit it at 319 South Water Street. Expedited processing, which costs an additional $60, significantly shortens this timeframe to an average of 2.5-3.5 weeks. It’s crucial to factor in mailing times to and from the passport processing centers, which can add a few extra days on either end. The City Of Kent clerks will provide you with a tracking number or information on how to check the status of your application online once it has been mailed out, typically within 1-2 business days of your appointment.

Frequently Asked Questions

The passport office is located at 319 SOUTH WATER STREET, KENT, OH 44240. Get directions

Hours are . Call ahead at 3306788101.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “CITY OF KENT” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking for the City Of Kent passport facility at 319 South Water Street requires some local knowledge to navigate efficiently. Metered street parking is available along South Water Street itself, typically costing $1.00 per hour, enforced Monday through Friday from 8:00 AM to 6:00 PM. These spots are highly sought after, especially during peak weekday business hours, so arrive early. A more reliable option is the large municipal parking lot known as the ‘Franklin Avenue Parking Deck,’ located just two blocks east, directly behind the Main Street businesses. This deck offers hourly rates, usually $0.75 for the first hour and $0.50 for subsequent hours, up to a daily maximum of $5.00. From the Franklin Avenue deck, it’s a straightforward 5-minute walk west down Franklin Avenue, then a right turn onto Water Street, where the building is immediately visible. Another option is the small surface lot at the corner of West Erie Street and South Water Street, which has approximately 25 spaces and is also metered, offering similar rates. During winter months, particularly from December to March, Kent experiences significant snowfall and icy conditions; plan to arrive 10-15 minutes earlier to account for slower travel and potentially slippery sidewalks from any off-site parking. In summer, direct sun exposure in unshaded lots can make car interiors quite hot, so consider parking in the deck for cooler access.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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