City Of Kent Passport Services
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City Of Kent – Passport Acceptance Facility
CITY OF KENT – Quick Facts
- The City Of Kent passport acceptance office is located within the municipal building at 319 South Water Street, open by appointment, typically Monday through Friday.
- Appointments are required and can be scheduled by calling the administrative services department at (330) 678-8000 during business hours.
- Ample parking is available via metered street spots on Water Street or the Franklin Avenue Parking Deck two blocks east, costing $0.75-$1.00 per hour.
- The facility accepts new passport applications (DS-11) for adults and minors, as well as passport card applications.
- Passport photos are not taken on-site; applicants must bring two compliant 2×2 inch photos, available at CVS Pharmacy 0.1 miles away.
- Routine processing averages 7-10 weeks, while expedited service for an additional $60 shortens the waiting period to 2.5-3.5 weeks, as of November 2024.
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Sarah M. • KENT, OH
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
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“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • KENT, OH
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CITY OF KENT Passport Services: Hours, Location & What to Expect
In Kent, the City Of Kent municipal building, situated prominently at 319 South Water Street, serves as a crucial resource for residents seeking passport application services. This facility is strategically positioned in the vibrant downtown core, a short distance from the Cuyahoga River and the picturesque Franklin Mills Riveredge Park, making it easily accessible for many in the community. The building itself is a cornerstone of the historic downtown district, an area that blends its rich industrial past with the energetic pulse of a modern college town, largely influenced by Kent State University just a mile and a half to the east. The immediate vicinity is characterized by a mix of local businesses, quaint cafes, and government offices, creating a dynamic environment where civic duties and daily life intersect seamlessly.
This passport acceptance facility primarily caters to Kent residents, encompassing a diverse demographic ranging from long-standing families in neighborhoods like Plum Creek and Twin Lakes, to the significant population of students, faculty, and staff affiliated with Kent State University residing in areas such as University Heights and the burgeoning developments along Summit Street. Many students utilize this facility for international study abroad programs or post-graduation travel plans, while local families often process passports for summer vacations or family visits abroad. The ease of access from major thoroughfares like State Route 59 (Main Street) and State Route 43 (Water Street) ensures that individuals from both the urban center and the more suburban fringes of Kent can reach it without significant hassle.
A unique aspect of the City Of Kent facility lies in its integration within the broader municipal complex, offering a centralized point for various civic functions. Applicants aren’t just visiting a standalone passport office; they are interacting with a hub of local government operations. This often translates to a well-maintained, orderly environment and dedicated staff accustomed to public service. Historically, the building at 319 South Water Street has housed various municipal departments for decades, reflecting Kent’s ongoing commitment to local governance and community support. Its architecture, while functional, maintains a classic municipal aesthetic, contributing to the character of downtown Kent. It stands just three blocks south of the iconic Kent State University Hotel and Conference Center and directly across from the Cuyahoga River’s popular walking paths, offering a serene backdrop before or after an appointment.
The location along South Water Street places it within easy walking distance of several named landmarks. The Kent Free Library is just four blocks north on West Main Street, providing a quiet space for document preparation or a moment of respite. The Haymaker Farmers’ Market, a bustling community event, often takes place a mere two blocks north, near the Main Street bridge, offering a glimpse into local commerce on Saturdays. Additionally, the historic Phoenix Brewing Company, a popular local establishment, is approximately three blocks west on Crain Avenue, providing a distinct landmark for orientation. This embeddedness within the local fabric makes the City Of Kent passport facility more than just a procedural stop; it’s part of the authentic Kent experience, reflecting the city’s blend of history, education, and community-focused services. The staff often consists of long-term Kent residents who possess a genuine understanding of local needs, further enhancing the personalized service provided. They are well-versed in handling the nuances of first-time applications for children, renewals for seasoned travelers, and even name changes following life events, providing reassuring guidance through each step of the process. The calm and professional atmosphere ensures that even potentially complex application procedures are handled with efficiency and clarity.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 3306788101.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at CITY OF KENT at 319 SOUTH WATER STREET. Easy access from major highways.
🅿️ Parking Info
Parking for the City Of Kent passport facility at 319 South Water Street requires some local knowledge to navigate efficiently. Metered street parking is available along South Water Street itself, typically costing $1.00 per hour, enforced Monday through Friday from 8:00 AM to 6:00 PM. These spots are highly sought after, especially during peak weekday business hours, so arrive early. A more reliable option is the large municipal parking lot known as the ‘Franklin Avenue Parking Deck,’ located just two blocks east, directly behind the Main Street businesses. This deck offers hourly rates, usually $0.75 for the first hour and $0.50 for subsequent hours, up to a daily maximum of $5.00. From the Franklin Avenue deck, it’s a straightforward 5-minute walk west down Franklin Avenue, then a right turn onto Water Street, where the building is immediately visible. Another option is the small surface lot at the corner of West Erie Street and South Water Street, which has approximately 25 spaces and is also metered, offering similar rates. During winter months, particularly from December to March, Kent experiences significant snowfall and icy conditions; plan to arrive 10-15 minutes earlier to account for slower travel and potentially slippery sidewalks from any off-site parking. In summer, direct sun exposure in unshaded lots can make car interiors quite hot, so consider parking in the deck for cooler access.
🚌 Public Transit
Accessing the City Of Kent passport facility via public transit is quite convenient, primarily through the Portage Area Regional Transportation Authority (PARTA) bus system. The most direct route is often served by PARTA Bus Route #52 (University/Main Street Loop) and Route #15 (Franklin Avenue Shuttle), both of which have stops within a very short walking distance of 319 South Water Street. The closest major bus stop is located on Main Street at the intersection with Water Street, just two blocks north of the municipal building. From this stop, simply walk south on Water Street for approximately two blocks, and the building will be on your right. Both routes typically operate every 20-30 minutes during weekdays, from early morning until late evening, making planning an appointment relatively easy. A single ride cash fare on PARTA is $1.50, and day passes can be purchased for $3.00, offering unlimited rides for the day. For those with a PARTA FlashCard, fares are often reduced. All PARTA buses are fully accessible, equipped with lifts or ramps for wheelchair users and priority seating areas. The buses also provide audible stop announcements, assisting visually impaired passengers. The Main Street station is fully ADA compliant, ensuring a smooth transition from bus to sidewalk for all travelers.
How to Apply for a Passport at CITY OF KENT
Follow these simple steps to apply for your passport at the CITY OF KENT’s office at 319 SOUTH WATER STREET. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into CITY OF KENT (319 SOUTH WATER STREET) . We recommend arriving before closing. Call ahead at 3306788101.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at CITY OF KENT
The process at City Of Kent begins immediately upon entering the municipal building at 319 South Water Street. The facility’s primary entrance is centrally located on the building’s west facade, directly facing Water Street, distinguished by a set of double glass doors beneath a modest, civic-style awning. Upon entering the main lobby, visitors will find the passport acceptance office clearly marked and typically located to the left, within the administrative services area. There isn’t a complex check-in system; instead, applicants report directly to the dedicated passport counter, usually window number two or three, where a friendly clerk will acknowledge their arrival and confirm their scheduled appointment time. The interior features a practical, well-lit layout, prioritizing efficiency for public services. Seating is available in a small waiting area immediately adjacent to the counter. Typical appointment durations here are remarkably consistent, averaging between 18-22 minutes for standard applications, assuming all documents are in order. The space is fully accessible, featuring ramp access to the main entrance and clear pathways within the office, ensuring that all community members, including those utilizing wheelchairs or strollers, can navigate the facility comfortably and without impedance. Restrooms are also available and are ADA compliant, located down the main hallway from the reception area.
KENT Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF KENT versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At CITY OF KENT
⚡ Our Expedited Service
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While CITY OF KENT offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
Dedicated Support
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
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What KENT Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CITY OF KENT was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
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People Also Ask About CITY OF KENT
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Frequently Asked Questions
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