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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • NORFOLK, VA
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • NORFOLK, VA
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • NORFOLK, VA
Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.
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Situated in Norfolk, the Norfolk Main Office Window Unit at 600 Church Street provides essential passport services to residents of Downtown Norfolk, Ghent, and surrounding neighborhoods. This particular unit caters to a diverse demographic, ranging from young professionals working in the nearby Dominion Tower and the Bank of America Center needing expedited passports for sudden business trips, to families residing in the historic Freemason District preparing for international vacations. The location, positioned near the intersection of Church Street and E City Hall Avenue, makes it easily accessible for those living and working in the city center. A unique aspect of this facility is its integration within the larger postal service framework, allowing individuals to simultaneously handle mailing needs and passport applications. Historically, the Church Street corridor has been a focal point of Norfolk’s civic life, and the post office’s presence here reinforces that tradition. Within a five-block radius, one can find the iconic Wells Theatre on Monticello Avenue, a beautifully restored vaudeville house that adds to the area’s cultural vibrancy, and the serene Town Point Park, a waterfront green space hosting numerous festivals and events throughout the year. Many active and retired military personnel stationed at Naval Station Norfolk, approximately 8 miles to the north, also utilize this facility due to its convenient downtown location and extended service hours compared to on-base options. The facility experiences heavier traffic during peak travel seasons, particularly in the spring (March-April) and summer (June-August), as families prepare for vacations. In contrast, the months of January and February tend to be less busy. The accessibility of nearby banking services, like the BayPort Credit Union directly adjacent to the post office at 600 Church Street and ACE Cash Express just a block away at 720 Church Street, simplifies the payment process for passport applications. Additionally, the proximity to the Waterside District, a revitalized entertainment hub, offers opportunities for applicants to dine or relax before or after their appointments. The building itself, erected in 1968, reflects mid-century modern architectural styles, with large windows and a functional design meant to streamline postal and government services. Its central location and connection to Norfolk’s historical and commercial heart make it a significant point of contact for residents needing passport assistance.
Note: The office is closed on all federal holidays. Call ahead at 7576292286.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at NORFOLK MAIN OFFICE WINDOW UNIT at 600 CHURCH STREET. Easy access from major highways.
Parking near the Norfolk Main Office Window Unit can be challenging, especially during peak business hours. Street parking is available on Church Street, but it is metered and typically costs $2.50 per hour, Monday through Friday, with a two-hour time limit. Be mindful of the street cleaning schedule posted on signs, as violations result in a $50 fine. The Main Street Garage, located at 300 Main Street, is a viable option, offering covered parking for $15 per day. It’s about a 5-minute walk (approximately 0.3 miles) from the garage to the post office. Alternatively, the Freemason Street Garage at 150 Freemason Street is approximately a 7-minute walk, with similar daily rates. There is a small, 15-space metered parking lot directly behind the post office, accessible from E City Hall Avenue, but spaces are highly competitive. For morning appointments, arriving before 9:00 AM often increases the chances of finding street parking. During the summer months (June-August), the asphalt can be extremely hot, so consider parking in a garage or using an umbrella to shield yourself from the sun. Winter months (December-February) can bring occasional icy conditions, so exercise caution when walking to and from parking areas.
The Norfolk Main Office Window Unit is conveniently accessible via public transportation. The Hampton Roads Transit (HRT) provides bus service to the area. Bus routes 1, 2, 15, and 20 all stop within a block of the post office on Church Street. A single ride costs $2.00, and a day pass is available for $4.50. Buses typically run every 20-30 minutes during peak hours and every 45-60 minutes during off-peak hours and on weekends. The Tide Light Rail system has a station at Monticello Station, about a 5-minute walk (0.2 miles) west of the post office. Exit the station and walk east on E City Hall Avenue towards Church Street. The light rail operates every 15 minutes during weekdays and every 30 minutes on weekends. A single ride on The Tide costs $2.00. All HRT buses and light rail vehicles are wheelchair accessible. Elevators are available at the Monticello Station to facilitate access for individuals with mobility impairments. The HRT website and mobile app provide real-time bus and train tracking information to help you plan your trip. Be aware that bus schedules can be affected by traffic conditions, particularly during rush hour (7:00 AM – 9:00 AM and 4:00 PM – 6:00 PM).
Follow these simple steps to apply for your passport at the NORFOLK MAIN OFFICE WINDOW UNIT’s office at 600 CHURCH STREET. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into NORFOLK MAIN OFFICE WINDOW UNIT (600 CHURCH STREET) . We recommend arriving before closing. Call ahead at 7576292286.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
The passport application process at Norfolk Main Office Window Unit starts as you enter the main lobby of the post office on the south side of the building, facing Church Street. The entrance is wheelchair accessible with automatic doors. Immediately upon entering, you’ll notice the high ceilings and the classic institutional architecture common to post offices built in the mid-20th century, featuring terrazzo flooring and rows of customer service windows. To check in for your passport appointment, proceed to Window 3, which is specifically designated for passport services. While walk-ins are accepted, scheduling an appointment online is highly recommended to minimize wait times. The passport agent will typically call your name within a few minutes of your scheduled appointment time. A typical passport application appointment at this location lasts between 18 and 22 minutes, depending on the complexity of the application and the completeness of the provided documentation. The waiting area has approximately 12 chairs and is often crowded during peak hours. The application process takes place at the counter, where you will provide your documents, complete the necessary forms, and pay the applicable fees. Restrooms are located near the back of the lobby, accessible to all customers. The facility is equipped with ramps and accessible restrooms to accommodate individuals with disabilities.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at NORFOLK MAIN OFFICE WINDOW UNIT versus using our expedited service.
While NORFOLK MAIN OFFICE WINDOW UNIT offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. NORFOLK MAIN OFFICE WINDOW UNIT was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The NORFOLK post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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6 additional locations serving Norfolk, VA Passport Services
Local questions from NORFOLK residents about visiting the City Clerk for passport services
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