Before you start anything, figure out if you’re a first-timer or simply need a refresh. If this is your very first U.S. passport, or if you’re applying for a minor (under 16), you’ll use the DS-11 form and must appear in person. For folks renewing an adult passport that’s less than 15 years old, still valid, and undamaged, the DS-82 form is your go-to, and you can usually mail it in. Check the U.S. Department of State website for specific criteria; it’s the ultimate authority to prevent any hiccups. Knowing your category upfront saves immense time and effort during this essential initial phase.

Now, let’s talk documents – these are non-negotiable. You’ll absolutely need proof of U.S. citizenship, typically your original birth certificate with a raised seal or a previous, undamaged passport. For identity, a valid government-issued ID like your Virginia driver’s license works perfectly. Don’t forget photocopies (front and back) of your ID and citizenship document; these will be submitted along with the originals. For minors, both parents generally need to appear with their IDs and proof of parental relationship. Double-check all expiration dates well in advance to ensure everything is current and acceptable.

It’s time to get down to the nitty-gritty with the actual application form. You can complete the DS-11 (new passports/minors) or DS-82 (renewals) online at travel.state.gov, which is highly recommended as it often helps prevent common errors. Print it out but *do not sign the DS-11 form* until you’re in front of an acceptance agent at your appointment. For the DS-82, you can sign it before mailing. Accuracy is paramount here; any mistakes could lead to your application being rejected or significantly delayed. Take your time, read all instructions carefully, and ensure every field is filled out truthfully and completely.

Your passport photo has exceptionally strict requirements, so resist the urge to do a casual selfie. It needs to be a recent (within 6 months) 2×2 inch color photo, with a plain white or off-white background, and you must maintain a neutral facial expression or a natural, slight smile with both eyes open. No glasses, hats, or uniforms are allowed. Many local pharmacies in Norfolk, like CVS or Walgreens, offer passport photo services that are familiar with these specific guidelines. Even the AAA office on Military Highway often provides this service for members. It’s a small but vital detail that can cause major delays if incorrect.

This is where the Norfolk magic happens! If you’re a first-time applicant or applying for a minor (DS-11), you must submit your application in person at a designated passport acceptance facility. In Norfolk, several Post Offices serve this purpose, such as the Norfolk Main Post Office on Main Street, or the Granby Street location. Remember to schedule an appointment beforehand, as walk-ins are rarely accommodated. For DS-82 renewals, you’ll mail your documents directly to the address provided on the form. Verify the specific location’s hours and appointment procedures on the USPS website or travel.state.gov for current details.

Fees are an unavoidable part of the process, so be prepared. You’ll pay separate fees for the passport book and, if desired, a passport card. There’s also an execution fee if applying in person (DS-11) at an acceptance facility. Checks or money orders are usually preferred for the State Department portion, with varying payment options for the execution fee at your chosen facility. If you’re in a hurry, you can opt for expedited processing and faster shipping for an additional cost. Once everything is submitted, you can track your application’s status online at travel.state.gov using your last name and date of birth. Patience is key, but tracking helps ease the wait!