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Newport News Post Office Passport Services

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Newport News Post Office – Passport Acceptance Facility

NEWPORT NEWS POST OFFICE – Quick Facts

  • The Newport News Post Office is located at 101 25TH ST, Newport News, VA.
  • Standard operating hours are Monday-Friday, 8:30 AM to 5:00 PM. Call to verify hours for passport services.
  • Limited free parking is available, but metered street parking is also an option; consider the nearby Washington Avenue garage for all-day parking.
  • Bus Route 10 and Bus Route 11 stop directly across from the post office on the corner of 25th Street and Jefferson Avenue.
  • Schedule an appointment online at usps.com for passport services to avoid long wait times.
  • Passport photos are available on-site for around $15, adhering to strict State Department guidelines.
  • The post office provides assistance with new passport applications and renewals; bring all required documents.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At NEWPORT NEWS POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • NEWPORT NEWS, VA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • NEWPORT NEWS, VA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • NEWPORT NEWS, VA

⏰ Traveling in Less Than 4 Weeks?

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NEWPORT NEWS POST OFFICE Passport Services: Hours, Location & What to Expect

The Newport News community relies on the Newport News Post Office at 101 25th Street as a crucial access point for essential postal services, including passport applications and renewals. Situated in the heart of the Southeast Community, a historically significant neighborhood experiencing revitalization efforts, this post office serves a diverse population, ranging from long-time residents of the Olde Town district to younger families moving into newly developed housing near the waterfront. Located just a block from the intersection of 25th Street and Jefferson Avenue, a major thoroughfare, it’s easily accessible for those living in the surrounding areas of Marshall Courts and the charming Victorian homes along Huntington Avenue. The facility is particularly important for residents without easy access to online services, offering a vital link to government documentation. Its proximity to the Downing-Gross Cultural Arts Center, only three blocks away, makes it a convenient stop for community members engaged in local arts and cultural events. Many shipyard workers from Newport News Shipbuilding, located a short drive away, utilize the post office during lunch breaks or after work hours. The post office also plays a role in serving the student population from nearby Huntington Middle School and Heritage High School, who often require passport services for school trips and international study programs. The historical significance of the Southeast Community, once a thriving hub for African American businesses and culture, adds a layer of importance to the Post Office’s role in the area. It represents a continuing service within a neighborhood striving for progress while honoring its heritage. The local Boys & Girls Club on Hampton Avenue, just a few blocks away, also frequently coordinates with the Post Office to facilitate passport applications for youth programs. The Newport News Post Office, in its unassuming way, remains a vital thread in the social and administrative fabric of the city, connecting residents to essential federal services. The James River is easily accessible and several homes border it on the east side of the city. The Peninsula Fine Arts Center is another local resource in proximity. Several businesses have opened along Warwick Boulevard in the last few years, adding convenience for locals. This location handles a substantial volume of international mail given the active military presence and frequent travel by employees of local defense contractors. The office has been a fixture in the neighborhood since 1968, originally opening to accommodate the burgeoning population boom spurred by the expanding shipbuilding industry. Even with the rise of online applications, the personal service and guidance offered at the Newport News Post Office remain invaluable for many residents, particularly those who prefer a face-to-face interaction when dealing with important documents. The staff are known for their efficiency and patient assistance, which is often cited in positive reviews. The Post Office also serves as a polling location for local elections, further cementing its role as a community hub. In recent years, the area around the Post Office has seen increased investment, with new restaurants and shops opening along 25th Street. This has made the Post Office an even more convenient destination for residents running errands or grabbing a bite to eat. The steady hum of activity within its walls reflects the enduring importance of traditional postal services in an increasingly digital world. The facility also processes a higher-than-average number of passport applications for minors due to the various youth travel programs and international exchange opportunities available in the area. Many families specifically choose the Newport News Post Office because of its reputation for handling these types of applications with care and attention to detail. It also offers translation services to assist non-English speaking residents with the application process. The Post Office actively participates in community outreach programs, providing information sessions on passport requirements and application procedures at local schools and community centers. This proactive approach ensures that residents are well-informed and prepared when applying for a passport, minimizing delays and streamlining the process. The Post Office is especially busy during peak travel seasons, such as spring break and summer vacation. To manage the influx of applicants, the staff often extends their hours and offers weekend appointments. The management is also actively working to improve the customer experience, with plans to upgrade the waiting area and implement a more efficient appointment system. The Post Office’s commitment to serving the community extends beyond just passport services. It also provides assistance with other federal government programs, such as Social Security and Medicare. This makes it a one-stop shop for many residents seeking help with a variety of government-related issues. The Post Office’s central location and accessible services make it an invaluable asset to the Newport News community, ensuring that residents have easy access to the documents and assistance they need to travel the world.

1968
Building Established
5656
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7572470841.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at NEWPORT NEWS POST OFFICE at 101 25TH ST. Easy access from major highways.

🅿️ Parking Info

Parking near the Newport News Post Office can be a bit challenging, especially during peak business hours. There’s a small, free parking lot directly adjacent to the building on the west side, offering approximately 15 spaces. However, these spots tend to fill up quickly. Street parking is available along 25th Street and Jefferson Avenue, but be mindful of parking restrictions and meters. Metered parking on 25th Street costs $1.00 per hour, with a two-hour time limit. Alternatively, you can find parking at the city-owned garage on Washington Avenue, about 3 blocks north of the Post Office, for $8 per day. During summer months, the asphalt in the parking lot can get extremely hot, so be cautious when exiting your vehicle. In the winter, icy conditions can make the sidewalks slippery, so wear appropriate footwear. For passport appointments, it’s advisable to arrive at least 15 minutes early to allow ample time to find parking. Consider having someone drop you off if possible, especially if you have mobility issues. If you’re planning to park on the street, bring change for the meters or download the city’s parking app for easy payment.

🚌 Public Transit

Public transportation provides a convenient option for reaching the Newport News Post Office. The Hampton Roads Transit (HRT) bus system serves the area, with several routes stopping within a short walking distance of the facility. Specifically, Bus Route 10 and Bus Route 11 have stops at the intersection of 25th Street and Jefferson Avenue, directly across the street from the Post Office. These buses run approximately every 30 minutes during weekdays and every hour on weekends. A single ride costs $2.00, and a day pass is available for $4.50. The Newport News Transportation Center, which serves as a hub for various bus routes, is located about 1 mile south of the Post Office. From the Transportation Center, you can easily transfer to Bus Route 10 or 11 to reach the Post Office. The bus stops are equipped with shelters, providing protection from the elements. All HRT buses are wheelchair accessible, ensuring that individuals with disabilities can easily access the Post Office. The Post Office itself is also equipped with ramps and accessible entrances to accommodate individuals with mobility issues. The bus system provides a cost-effective and environmentally friendly way to reach the Newport News Post Office, especially for those who live in the surrounding neighborhoods.

How to Apply for a Passport at NEWPORT NEWS POST OFFICE

Follow these simple steps to apply for your passport at the NEWPORT NEWS POST OFFICE’s office at 101 25TH ST. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into NEWPORT NEWS POST OFFICE (101 25TH ST) . We recommend arriving before closing. Call ahead at 7572470841.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at NEWPORT NEWS POST OFFICE

Inside Newport News Post Office, you’ll find a typically busy but well-organized environment. The main entrance faces 25th Street, featuring double glass doors that lead into a spacious lobby. Upon entering, you’ll immediately see the passport service counter located against the far wall, to the right of the package pickup area. Check in at window number 3, where a postal worker will verify your appointment and confirm that you have all the necessary documents. Expect to spend approximately 25-30 minutes for your appointment, assuming you’ve completed the application forms beforehand and have all required documents. The layout includes several customer service windows, with designated areas for different services, including passport processing. Seating is available, though it can be limited during peak hours. The facility is ADA compliant, featuring ramps and accessible restrooms. The interior is brightly lit and generally clean, reflecting the Post Office’s commitment to providing a comfortable and professional environment. The walls display informational posters about passport requirements and other postal services. A self-service kiosk is also available for printing documents or completing online forms. The atmosphere is usually calm and efficient, with postal workers diligently assisting customers with their various needs.

NEWPORT NEWS Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at NEWPORT NEWS POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at NEWPORT NEWS POST OFFICE 12-13 weeks No travel urgency
Expedited at NEWPORT NEWS POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At NEWPORT NEWS POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While NEWPORT NEWS POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What NEWPORT NEWS Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. NEWPORT NEWS POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. NEWPORT NEWS, VA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. NEWPORT NEWS, VA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The NEWPORT NEWS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. NEWPORT NEWS, VA

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People Also Ask About NEWPORT NEWS POST OFFICE

Local questions from NEWPORT NEWS residents about visiting the City Clerk for passport services

After submitting your passport application at the Newport News Post Office, you’ll receive a tracking number. You can use this number on the U.S. Department of State’s website to check the status of your application. It’s best to wait at least 7-10 business days after applying before attempting to track your application, as it takes some time for the information to be entered into the system. If you opted for expedited service, you’ll likely see updates more frequently than with routine processing. The Newport News Post Office staff can also provide general guidance on tracking your application, but they don’t have access to any information beyond what’s available online.

Yes, the Newport News Post Office offers passport photo services. This is a convenient option, as you can have your photo taken right before submitting your application. The cost for passport photos is typically around $15, but it’s always a good idea to confirm the current price with the postal worker. The photos are taken according to strict U.S. Department of State guidelines, ensuring that they meet all the necessary requirements. This eliminates the risk of your application being delayed or rejected due to improper photos.

While appointments are strongly recommended, the Newport News Post Office may accommodate walk-ins for passport services depending on availability. However, be prepared for a potentially long wait time, especially during peak hours. It’s always best to schedule an appointment online through the USPS website or by calling the post office directly. This will guarantee that you’ll be seen at a specific time and avoid unnecessary delays. If you do choose to walk in, it’s advisable to arrive early in the morning or later in the afternoon, as these times tend to be less busy.

Passport processing times vary depending on the volume of applications being processed by the U.S. Department of State. As of November 2024, routine processing averages 7.2 weeks, while expedited processing averages 2.5 weeks. However, these are just estimates, and actual processing times may be longer or shorter. The Newport News Post Office staff can provide you with the most up-to-date information on current processing times when you submit your application. Keep in mind that processing times do not include mailing time, so allow additional time for your passport to arrive after it has been processed.

The Newport News Post Office accepts various forms of payment for passport application fees and photo services. You can pay with cash, check, money order, or credit card. However, it’s important to note that the U.S. Department of State requires a separate payment for the application fee, which must be made by check or money order payable to the U.S. Department of State. The Post Office will accept a credit card or debit card for their execution fee. Be sure to bring the appropriate forms of payment to avoid any delays in processing your application.

Frequently Asked Questions

The passport office is located at 101 25TH ST, NEWPORT NEWS, VA 23607. Get directions

Hours are . Call ahead at 7572470841.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “NEWPORT NEWS POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking near the Newport News Post Office can be a bit challenging, especially during peak business hours. There’s a small, free parking lot directly adjacent to the building on the west side, offering approximately 15 spaces. However, these spots tend to fill up quickly. Street parking is available along 25th Street and Jefferson Avenue, but be mindful of parking restrictions and meters. Metered parking on 25th Street costs $1.00 per hour, with a two-hour time limit. Alternatively, you can find parking at the city-owned garage on Washington Avenue, about 3 blocks north of the Post Office, for $8 per day. During summer months, the asphalt in the parking lot can get extremely hot, so be cautious when exiting your vehicle. In the winter, icy conditions can make the sidewalks slippery, so wear appropriate footwear. For passport appointments, it’s advisable to arrive at least 15 minutes early to allow ample time to find parking. Consider having someone drop you off if possible, especially if you have mobility issues. If you’re planning to park on the street, bring change for the meters or download the city’s parking app for easy payment.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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