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The Hampton Treasurers Office at 1 FRANKLIN ST serves as the primary passport application acceptance facility for residents of downtown Hampton, the historic Phoebus neighborhood, and those residing in the neighborhoods along Kecoughtan Road, all the way to the gates of Langley Air Force Base. Located directly across from City Hall and just a stone’s throw from the Hampton History Museum, the office sees a diverse clientele, ranging from young families planning their first international vacation to senior citizens needing to renew their passports for cruises departing from Norfolk. The office’s location is particularly convenient for residents of the Olde Hampton neighborhood, who can easily walk or bike there. The intersection of Franklin Street and King Street, right outside the office, is a busy hub, with pedestrian traffic often heavy during lunchtime as city employees visit nearby restaurants like The Grey Goose and Brown Chicken Brown Cow. This particular branch has a long history of serving the community, extending back to the 1950s when passport applications were far less frequent. It has adapted over the years to meet the increasing demand for international travel documentation. The Hampton Treasurers Office stands out due to its smaller size and more personalized service compared to larger postal facilities. Often, applicants find themselves interacting directly with long-time Hampton residents who have a deep understanding of the community’s needs. A unique aspect is the collaboration with the local historical society. The office often displays historical photos of Hampton and passport-related artifacts, providing a glimpse into the evolution of international travel. Many residents living in the waterfront condominiums along Settlers Landing Road find this facility extremely convenient, as it avoids the longer lines often found at the Hampton Main Post Office on Aberdeen Road. The office also handles a significant number of applications from students attending Hampton University, particularly during the summer months when study abroad programs are popular. The staff are well-versed in assisting students with the specific documentation requirements often associated with international study. The Hampton Treasurers Office plays a crucial role in facilitating international travel for the residents of Hampton and surrounding areas. Its central location, experienced staff, and commitment to community service make it a valuable asset to the city. The building itself, constructed in 1968, underwent a significant renovation in 2010 to improve accessibility and modernize the interior. While the exterior retains its mid-century modern architectural style, the interior features energy-efficient lighting and comfortable waiting areas. The renovation also included the installation of updated technology to streamline the passport application process, reducing wait times and improving efficiency. For those traveling from Buckroe Beach or Fox Hill, the office is easily accessible via Interstate 64, taking the Settlers Landing Road exit. This makes it a convenient option for residents who might otherwise face a longer drive to other passport application facilities in the region. The staff at the Hampton Treasurers Office also participate in community outreach programs, providing information on passport requirements and travel safety at local events and festivals. This proactive approach helps to ensure that residents are well-prepared for their international travel plans. The Hampton Treasurers Office’s dedication to providing efficient and personalized service has made it a trusted resource for passport applications in the Hampton community. Its location, history, and commitment to customer satisfaction distinguish it as a vital part of the city’s infrastructure.
Note: The office is closed on all federal holidays. Call ahead at 7577276374.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at HAMPTON TREASURERS OFFICE at 1 FRANKLIN ST. Easy access from major highways.
Parking near the Hampton Treasurers Office can be a bit tricky, especially during peak hours. There is a small 12-space metered parking lot directly behind the building off of King Street, costing $1.50 per hour, enforced Monday through Friday from 8 AM to 6 PM. Alternatively, free 2-hour street parking is available on Franklin Street, but these spots fill up quickly. For a more reliable option, consider the Settlers Landing Garage located approximately 2 blocks east on Settlers Landing Road. This garage charges $8 per day. During the summer months, the asphalt parking lots can get extremely hot, so it’s wise to factor in extra walking time to compensate for the heat. In the winter, be aware of potential ice patches on sidewalks, particularly in the morning. The best strategy for appointments is to arrive 15-20 minutes early to allow ample time for finding parking and walking to the office. Another consideration: special events at the nearby Hampton Coliseum can significantly impact parking availability in the area, so check the Coliseum schedule in advance.
The Hampton Treasurers Office is conveniently accessible by public transportation. The Hampton Roads Transit (HRT) bus routes 101, 102, and 112 all stop directly in front of City Hall on Franklin Street, just steps away from the Treasurer’s Office entrance. Buses typically run every 30 minutes on weekdays and every hour on weekends. A single ride costs $2.00, and a day pass is available for $4.50. The HRT also offers a mobile app for easy fare payment and real-time bus tracking. The nearest Light Rail station (the Tide Light Rail system) is located in Norfolk, approximately 20 miles away, requiring a transfer to a bus route to reach Hampton. All HRT buses are equipped with wheelchair lifts and priority seating for individuals with disabilities. Additionally, audio and visual announcements are made on board to ensure passengers are aware of upcoming stops. For those traveling from further distances, consider utilizing the Park & Ride lots located throughout the Hampton Roads area and transferring to a local bus route to reach the office. The HRT website provides detailed route maps, schedules, and fare information.
Follow these simple steps to apply for your passport at the HAMPTON TREASURERS OFFICE’s office at 1 FRANKLIN ST. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into HAMPTON TREASURERS OFFICE (1 FRANKLIN ST) . We recommend arriving before closing. Call ahead at 7577276374.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Upon entering Hampton Treasurers Office, you’ll find yourself in a well-lit and organized space. The main entrance faces Franklin Street, accessible via a double door with automatic openers to ensure accessibility for all visitors. Directly inside, to your left, is the reception desk where you should check in. Inform the clerk at Window #1 that you have arrived for your passport appointment. The typical appointment duration is between 18-22 minutes, depending on the complexity of your application. The layout is straightforward: a central waiting area with seating, surrounded by several service windows. Passport services are typically handled at Windows #1 and #2. The office has been designed with accessibility in mind, featuring ramps, wide doorways, and accessible restrooms. If you require any assistance, don’t hesitate to ask a member of the staff who are typically extremely helpful. You’ll notice informational posters detailing required documents and fees located on the walls, but confirming these details online beforehand is always a good idea. The general atmosphere is calm and efficient. After checking in, you can expect to be called to a window in the order of your appointment. The staff will carefully review your documents, answer any questions you may have, and guide you through the application process.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at HAMPTON TREASURERS OFFICE versus using our expedited service.
While HAMPTON TREASURERS OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. HAMPTON TREASURERS OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The HAMPTON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from HAMPTON residents about visiting the City Clerk for passport services
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