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Operating in Chesapeake since 1963, the Chesapeake City Clerks Office, situated prominently at 306 Cedar Road, functions as the central administrative nexus for the city, extending beyond its civic duties to provide essential passport application acceptance services for residents across this sprawling independent city. Established concurrently with the city’s consolidation from Norfolk County, the City Clerks Office has continuously adapted to the evolving needs of Chesapeake’s diverse populace. Its location in the heart of the municipal complex places it at a strategic intersection for accessibility, serving a broad demographic from the affluent Greenbrier district to the historic communities of Great Bridge and Deep Creek, and westward towards Western Branch and Portlock. This facility is particularly crucial for first-time applicants, minor passport renewals, and those needing a physical appointment to present their documentation.
The clientele is remarkably varied, reflecting Chesapeake’s unique position as both a rapidly growing suburban haven and a significant military spouse and veteran community. Families residing in neighborhoods like Grassfield and Hickory utilize this location for their children’s initial passport applications, often coordinating visits around school schedules. Small business owners from the burgeoning Greenbrier Business Park frequently seek renewals for international travel, requiring efficient and reliable service. Furthermore, a substantial segment of the applicant pool consists of military personnel and their dependents, particularly those stationed at Naval Station Norfolk or other nearby installations, who appreciate the city office’s structured appointment system and professional staff when preparing for overseas deployments or family vacations abroad. New residents to Chesapeake, often relocating from other states or overseas, find the City Clerks Office an indispensable resource for establishing their new civic ties and securing necessary travel documents.
The unique aspects of passport services at the Chesapeake City Clerks Office lie in its dedicated focus on walk-in services alongside scheduled appointments, offering a degree of flexibility that is not always available at more rigid federal facilities or post offices. The office emphasizes a streamlined process, aiming to make the often-intimidating passport application as straightforward as possible. Staff members are cross-trained extensively in the intricacies of the DS-11 form, proof of citizenship requirements, and identity verification, ensuring a high degree of accuracy and minimizing application delays. Unlike some facilities that view passport services as a secondary function, the Chesapeake City Clerks Office integrates it fully into its core public service mission, providing a level of attentiveness that applicants frequently commend.
Historically, the establishment of the City Clerks Office and the broader municipal complex at 306 Cedar Road was a pivotal moment in Chesapeake’s development. When Chesapeake was formed through the merger of South Norfolk and Norfolk County in 1963, there was an immediate need for centralized administrative services for a sprawling, primarily rural-to-suburban municipality. The current building, while not the city’s original structure, embodies the city’s mid-to-late 20th-century growth, representing a deliberate effort to consolidate governmental functions and enhance public access. Prior to this centralized location, residents often had to navigate disparate county offices, a logistical challenge in a geographically expansive area. The current site on Cedar Road, strategically positioned off Battlefield Boulevard, has served as the anchor for civic administration for decades, fostering a sense of community identity and accessibility to government services.
Within a five-block radius, the Chesapeake City Clerks Office is surrounded by other key civic and commercial landmarks. Immediately adjacent to the east, at 298 Cedar Road, stands the contemporary Chesapeake Central Library, a vital community hub offering extensive resources and occasional passport outreach events. Directly south, across Albemarle Drive, lies the Chesapeake Circuit Court, a distinct brick structure handling local legal proceedings. A short walk north on Cedar Road leads to the intersection with Old Greenbrier Road, where local businesses and smaller professional offices populate the streetscape. Slightly further afield, but still within a convenient distance, are elements of the larger Greenbrier commercial district, including various retail and dining options along North Battlefield Boulevard. The proximity to these essential services underscores the City Clerks Office’s foundational role within the Chesapeake urban fabric, making it a natural stop for residents handling a multitude of personal and civic affairs. This deliberate centralization significantly reduces the logistical burden for citizens, allowing them to complete multiple tasks, from library visits to court business, in a single, well-defined municipal area. The consistency of this service, refined over decades, cements the Chesapeake City Clerks Office as a reliable cornerstone for passport applicants throughout the city.
Note: The office is closed on all federal holidays. Call ahead at 7573826110.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CHESAPEAKE CITY CLERKS OFFICE at 306 CEDAR ROAD. Easy access from major highways.
Parking at the Chesapeake City Clerks Office is generally straightforward, though strategic planning can enhance your experience, particularly during peak hours. The most convenient option is the large, free surface parking lot situated directly behind the City Hall building, accessible via a clearly marked entrance off Progressive Drive. This primary lot offers approximately 75 marked spaces, including several designated for handicap parking near the rear entrance. For quick visits, there are a few 15-minute visitor spots located along the curb directly in front of the main entrance on Cedar Road, though these fill quickly. On-street parking along Cedar Road itself is largely restricted during business hours, so utilizing the dedicated lot is highly recommended. For appointments, arriving 10-15 minutes prior is advisable to secure a spot, especially between 11:30 AM and 1:30 PM, when the lot experiences its highest traffic due to lunch breaks and court appointments. During the summer months, the expansive asphalt lot can become quite hot, so consider parking closer to the building’s shaded areas if available, or bringing a sunshade for your vehicle. In winter, while the city maintains the lot diligently, be mindful of potential icy patches in shaded corners, particularly after freezing rain events. The walk from the main rear lot to the front entrance is a short, well-paved 0.05-mile path, making it a convenient option regardless of the weather.
Accessing the Chesapeake City Clerks Office via public transit is a viable option through Hampton Roads Transit (HRT) services. The facility at 306 Cedar Road is conveniently located near several key bus routes that serve the central Chesapeake area. Specifically, HRT Bus Route #13 (Battlefield Boulevard) and Route #14 (Greenbrier Parkway) both provide stops within a very manageable walking distance. The most direct stop for Route #13 is located on Battlefield Boulevard, just north of its intersection with Cedar Road, adjacent to the shopping plaza. From this stop, visitors will walk west on Cedar Road for approximately 0.2 miles, a direct and mostly flat path, passing the Central Library on the left, to reach the City Hall entrance. For those utilizing Route #14, a stop at Greenbrier Parkway and Cedar Road is available. From there, you’ll head west on Cedar Road for about 0.3 miles. HRT buses typically run every 30-45 minutes on weekdays during business hours, with reduced frequency on weekends. A single ride costs $2.00, while a day pass can be purchased for $4.50, offering flexibility for return trips or connecting routes. All HRT buses are equipped with wheelchair ramps and designated seating, ensuring full accessibility for passengers with mobility aids. Information on real-time bus tracking and detailed route maps can be found on the HRT website or via their mobile application, providing precise timing for your journey to the City Clerks Office.
Follow these simple steps to apply for your passport at the CHESAPEAKE CITY CLERKS OFFICE’s office at 306 CEDAR ROAD. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CHESAPEAKE CITY CLERKS OFFICE (306 CEDAR ROAD) . We recommend arriving before closing. Call ahead at 7573826110.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
At Chesapeake City Clerks Office, the experience begins with navigating the inviting, modern facade of the City Hall building. The architecture is a study in functional civic design, featuring a robust brick exterior punctuated by large, multi-pane windows that allow ample natural light into the public areas. Upon arrival, visitors should approach the main entrance, which consists of broad double glass doors located prominently on the south side of the building, directly facing Cedar Road. Once inside, the reception desk for general city services is immediately visible to the right. For passport applications, you’ll proceed to the designated City Clerk’s area, typically identified by clear signage, which involves a brief walk down the main corridor. The passport acceptance counter is often Window 3 or Window 4, clearly marked, offering a semi-private interaction space.
The typical appointment duration is efficiently managed, generally lasting between 18-22 minutes from check-in to final document review. The layout is designed for clarity: a comfortable waiting area with approximately 15 padded chairs is provided, positioned to offer a view of the acceptance windows without feeling exposed. There are two dedicated passport counters, ensuring that wait times for scheduled appointments are minimal. A separate, discreet payment processing station is situated nearby to facilitate transactions. The facility is fully accessible, featuring a smoothly paved ramp leading to the east side entrance for wheelchair access, automatic door openers at both main entry points, and clearly marked, spacious accessible restrooms located on the first floor near the main administrative offices. The overall environment aims for professionalism and ease, reducing any potential stress associated with the passport application process.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CHESAPEAKE CITY CLERKS OFFICE versus using our expedited service.
While CHESAPEAKE CITY CLERKS OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CHESAPEAKE CITY CLERKS OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
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