Skip the guesswork and errors. Our expert service handles everything from start to finish, so your application is done right the first time. From $147āas fast as 3 days.
Choose the right option for your timeline and convenience
“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. ā¢ SAN ANTONIO, TX
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. ā¢ SAN ANTONIO, TX
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. ā¢ SAN ANTONIO, TX
Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.
We’ve helped 500,000+ customers since 1992. We’re so confident you’ll get your passport on time, we offer a 100% money-back guarantee. Need it fast? We get it doneāno excuses.
Situated in San Antonio, the Valley Hi Post Office serves as a crucial resource for passport applications and postal services in the heart of the Westover Hills neighborhood. Located at 5510 Southwest Loop 410, near the intersection with Marbach Road, it is a well-frequented location for residents in surrounding areas like Westcreek, Kriewald Place, and Rogers Ranch. The facility primarily caters to families, seniors, and young professionals residing in the numerous apartment complexes and single-family homes that line Marbach Road and Ingram Road. A significant portion of its clientele consists of active-duty military personnel and veterans from nearby Lackland Air Force Base, who often require passports for deployment, travel, and family visits. Valley Hi Post Office sits conveniently close to several local landmarks. A short walk eastward leads to the bustling shopping center at the intersection of Marbach and Loop 410, anchored by an H-E-B grocery store and a variety of fast-food restaurants. To the west, along Marbach, one finds a mix of local businesses, including auto repair shops, small eateries like Garcia’s Mexican Restaurant at 5402 Marbach, and smaller retail outlets. The post office building itself is a one-story brick structure, typical of postal facilities constructed in the late 20th century. It sits back from the Loop 410 access road, providing ample parking for its customers. The area around the Valley Hi Post Office has seen considerable growth in recent years, with new residential developments springing up further west along Marbach Road, increasing the demand for passport and postal services at this location. The demographics are diverse, reflecting the multicultural makeup of San Antonio’s west side, with a large Hispanic population alongside a mix of other ethnicities. The area boasts a strong sense of community, with local events often held at nearby parks such as Westcreek Park, located off Rogers Road. A unique aspect of the Valley Hi Post Office is its role in facilitating international travel for the many families with roots in Mexico and other Latin American countries. Residents frequently utilize its passport services to obtain documents for visiting relatives, conducting business, or simply enjoying vacations south of the border. The post office staff is often bilingual, providing essential support to Spanish-speaking customers navigating the passport application process. The history of the area surrounding Valley Hi Post Office reflects San Antonio’s growth as a major Texas city. Originally largely agricultural land, the area transformed into a suburban residential and commercial hub in the latter half of the 20th century, spurred by the expansion of Loop 410 and the increasing population. The post office became a vital community institution, connecting residents to the wider world through its postal and passport services. Over the years, the Valley Hi Post Office has adapted to the changing needs of its community, offering services such as online passport application support and extended hours during peak travel seasons. It remains a reliable and trusted resource for residents of Westover Hills and the surrounding neighborhoods, playing a key role in facilitating their travel and communication needs. The nearby Lackland Air Force Base also contributes significantly to the post office’s traffic, with military personnel and their families frequently utilizing its services for official travel and personal correspondence. This creates a unique dynamic, blending the needs of local residents with those of the military community, making the Valley Hi Post Office a true reflection of San Antonio’s diverse and dynamic character.
Note: The office is closed on all federal holidays. Call ahead at 2106745977.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at VALLEY HI POST OFFICE at 5510 SOUTWEST LOOP 410. Easy access from major highways.
Parking at the Valley Hi Post Office is generally straightforward, with a dedicated 35-space parking lot directly in front of the building, facing Southwest Loop 410. The parking is free and exclusively for postal customers. However, during peak hours, especially between 11:00 AM and 2:00 PM on weekdays, the lot can become congested, requiring a bit of patience to find an available spot. As an alternative, if the main lot is full, limited street parking is available on the access road of Loop 410, though this is not recommended due to safety concerns and traffic volume. There are no named parking garages within a reasonable walking distance. During the hot summer months, be mindful of the asphalt’s heat, and try to park in shaded areas if possible to keep your car cooler. In the event of heavy rain, the parking lot can accumulate puddles, so wear appropriate footwear. For passport appointments, arriving 15-20 minutes early is advisable to allow ample time to secure parking and check-in without feeling rushed. Consider parking further away and walking a short distance to avoid circling the lot repeatedly during busy periods.
The Valley Hi Post Office is accessible via public transportation, primarily through the VIA Metropolitan Transit system. Bus Route #55, which runs along Marbach Road, has a stop approximately 0.3 miles from the post office, at the intersection of Marbach and Rogers Road. From there, it’s about a 7-minute walk north along Rogers Road to reach Southwest Loop 410, where the post office is located. Bus Route #604, Ingram/Lackland, also provides relatively close access. The nearest stop is at Ingram Road and Westover Hills Boulevard, roughly 0.5 miles from the Post Office, necessitating a 10-minute walk. VIA bus fares are $1.30 per ride, or a day pass can be purchased for $2.75, allowing for unlimited rides throughout the day. Buses on these routes typically run every 30 minutes during peak hours and every 45-60 minutes during off-peak times and on weekends. VIA provides real-time tracking of buses through its ‘VIA go!’ app, allowing riders to monitor arrival times and plan their journeys accordingly. All VIA buses are equipped with wheelchair lifts and designated seating areas for passengers with disabilities, ensuring accessibility for all riders. While there is no direct bus stop immediately in front of the post office, the relatively short walk from the nearest stops makes it a viable option for those relying on public transportation. Consider checking the VIA website or app for the most up-to-date schedules and route information before traveling.
Follow these simple steps to apply for your passport at the VALLEY HI POST OFFICE’s office at 5510 SOUTWEST LOOP 410. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into VALLEY HI POST OFFICE (5510 SOUTWEST LOOP 410) . We recommend arriving before closing. Call ahead at 2106745977.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 ā
Visitors to Valley Hi Post Office will find a standard postal facility layout optimized for efficiency and customer service. The main entrance faces Southwest Loop 410, positioned on the south side of the building. Upon entering, customers are immediately greeted by a well-lit lobby with clear signage directing them to various service areas. Passport services are typically handled at Window 3, located towards the rear of the lobby on the left-hand side. To check in, approach the window and inform the postal worker of your appointment. The staff will verify your appointment and guide you through the initial steps. For those without appointments hoping for a walk-in, itās advisable to arrive early in the morning to minimize wait times, as these are accommodated based on staff availability. A typical passport appointment lasts between 18-22 minutes, depending on the complexity of the application. The building is fully ADA compliant, with accessible parking spaces near the entrance, ramps for wheelchair access, and accessible restrooms. Seating is available in the lobby for those waiting, but it can fill up quickly during peak hours. Expect a professional but straightforward experience. While staff is generally helpful, it’s wise to have all required documents organized and readily available to expedite the process. The interior is clean and well-maintained, reflecting the USPS’s commitment to providing a functional and welcoming environment for its customers.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at VALLEY HI POST OFFICE versus using our expedited service.
While VALLEY HI POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. VALLEY HI POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The SAN ANTONIO post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
Compare locations and find the most convenient option for your passport needs
9 additional locations serving San-Antonio, TX Passport Services
Local questions from SAN ANTONIO residents about visiting the City Clerk for passport services
Zero errors. Expert handling. Real-time tracking. Your passport delivered on time, guaranteedāor we refund your expediting fee.
Get Started – From $147 āAvailable 24/7 ā¢ Call 800-860-8610