Serna Station New Post Office Passport Services

Passport photos taken at or for Serna Station New Post Office must adhere to strict guidelines. Specifically, the photos must be 2×2 inches (51×51 mm) in size. Your head must be between 1 inch and 1 3/8 inches (25 mm – 35 mm) from the bottom of your chin to the top of your head. When having your photo taken nearby, perhaps at the Walgreens on Austin Highway near Walzem Road, ensure they are familiar with these requirements. Non-compliant photos will be rejected, potentially delaying your application process. If you’re unsure, the staff at Serna Station can verify the dimensions before you submit your application. Also remember to remove your glasses!

Yes, Serna Station New Post Office does offer passport photo services directly on-site. This is a convenient option, as you can have your photo taken immediately before submitting your passport application. The cost is typically around $15.00 for two photos, which is comparable to prices at local pharmacies like the CVS located near the intersection of Austin Highway and IH-35. Using the on-site service ensures that your photos meet all the necessary requirements, minimizing the risk of rejection due to incorrect size or other issues. It’s worth noting that the photo service may have limited hours, so it’s best to call ahead to confirm availability.

Serna Station New Post Office accepts several forms of payment for passport application fees. You can pay with cash, check, money order, or credit card (Visa, Mastercard, American Express, and Discover are typically accepted). For the $35 execution fee, payable to the Post Office, cash, checks or money orders are usually preferred. However, for the actual passport application fee payable to the Department of State, credit cards are accepted. It’s a good idea to bring a backup payment method, such as a money order, just in case there are any issues with the credit card machine. Checks should be made payable to “U.S. Department of State” for the application fee. Keep in mind that personal checks might require a longer processing time compared to other payment methods.

When applying for a passport at Serna Station New Post Office, you’ll need to bring several essential documents. Firstly, you need proof of U.S. citizenship, such as an original or certified copy of your birth certificate, a previous U.S. passport, or a Certificate of Citizenship. Secondly, you must present a valid form of photo identification, such as a driver’s license or a government-issued ID. You’ll also need to bring a completed passport application form (DS-11 for new applicants or DS-82 for renewals, if eligible). Finally, don’t forget to bring your passport photos, which can also be taken at the facility. Ensure all documents are originals or certified copies; photocopies are generally not accepted. If you have any doubts about the validity of your documents, it’s best to clarify with the staff at Serna Station before your appointment.

Whether you can renew your passport at Serna Station New Post Office depends on your eligibility. Generally, you can renew by mail using form DS-82 if your previous passport was issued within the last 15 years, you were at least 16 years old when it was issued, and it’s still in good condition. However, if you don’t meet these criteria, you’ll need to apply in person using form DS-11, which Serna Station facilitates. Even if you’re eligible to renew by mail, you might prefer to apply in person at the post office for added security and guidance. The staff can verify your documents and ensure everything is in order before submission. Remember to check the latest processing times on the State Department’s website, as they can vary depending on the time of year.

The passport office is located at 1948 AUSTIN HWY, SAN ANTONIO, TX 78218. Get directions

Hours are . Call ahead at 2102470266.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “SERNA STATION NEW POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at Serna Station New Post Office can be somewhat challenging, especially during peak hours. The post office has a small, dedicated lot with approximately 18 spaces directly in front of the building, accessible from Austin Highway. These spots are free but often fill up quickly. Alternatively, street parking is available along Austin Highway, though it is metered, costing around $1.25 per hour, Monday through Friday from 8:00 AM to 6:00 PM. Be sure to check the meter regulations carefully to avoid a ticket. For a more secure option, the Central Parking System garage at 150 Austin Highway, located about 0.3 miles west of the post office, offers covered parking at a rate of $8 per day. This garage is approximately a 6-minute walk to Serna Station. During the hot Texas summers, consider parking in the garage to keep your car cool while you attend your appointment. In the winter, be cautious of icy conditions, especially on the sidewalks leading from the garage to the post office. Arriving early for your appointment is always a good strategy, allowing you ample time to find parking and avoid any last-minute stress. If you are dropping off documents or picking up a passport, the street parking in front of the building should suffice, assuming you can find a space. For longer appointments, consider the Central Parking garage for a more comfortable and secure option.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.