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J Frank Dobie Post Office Passport Services

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J Frank Dobie Post Office – Passport Acceptance Facility

J FRANK DOBIE POST OFFICE – Quick Facts

  • J Frank Dobie Post Office is located at 4950 East Houston Street, San Antonio, TX.
  • Parking is available in a dedicated lot directly in front of the building, but it can get crowded during peak hours.
  • The post office is accessible via VIA Metropolitan Transit bus routes #25 and #26.
  • Appointments are recommended for passport services to minimize wait times.
  • Passport photos are offered on-site for a fee of $15.00.
  • The post office accepts applications for new passports, renewals, and passport cards.
  • Be sure to bring all required documents, including proof of citizenship, identification, and payment.
  • As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At J FRANK DOBIE POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • SAN ANTONIO, TX

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • SAN ANTONIO, TX

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • SAN ANTONIO, TX

⏰ Traveling in Less Than 4 Weeks?

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J FRANK DOBIE POST OFFICE Passport Services: Hours, Location & What to Expect

Residents of San Antonio can access passport services at J Frank Dobie Post Office, conveniently located at 4950 East Houston Street, near the intersection of East Houston Street and N New Braunfels Ave. Situated in the heart of the Denver Heights neighborhood, this post office primarily serves residents from Denver Heights, Dignowity Hill, and the surrounding East Side communities. The area has seen a resurgence in recent years, attracting young families and professionals who appreciate its proximity to downtown and its historic charm. A significant portion of the population here is Hispanic, and many residents have lived in the neighborhood for generations. The post office is a crucial resource for the community, offering not only passport services but also a familiar and trusted place to handle their postal needs. This particular branch, named after the celebrated Texas writer J Frank Dobie, carries a legacy of connection to the Lone Star State’s cultural heritage. Just a few blocks west, you’ll find the iconic Hays Street Bridge, a pedestrian bridge offering stunning views of the downtown skyline. It’s a popular spot for locals and tourists alike. To the east, along East Houston Street, are several locally-owned businesses reflecting the area’s diverse character, including Ramirez Tires at 5102 E Houston St, and Garcia’s Mexican Restaurant at 842 Fredericksburg Rd. The J Frank Dobie Post Office offers a personal touch often missing from larger government facilities. The passport services are handled by postal employees who are often long-time residents of San Antonio, offering insights into the local community that you won’t find at a federal passport agency. Families seeking passports for international vacations, individuals needing to renew their passports for work-related travel, and first-time applicants preparing for study abroad programs all utilize this location. Many senior citizens in the area also find this post office more accessible and less intimidating than the larger passport acceptance facilities downtown. The area around the post office experiences high traffic volume during weekday lunch hours and Saturday mornings. There’s a noticeable increase in foot traffic from nearby residents walking to the post office to avoid the busier streets. The post office staff are accustomed to handling a wide range of passport-related inquiries, from complex dual-citizenship situations to simple renewals. The J Frank Dobie Post Office is a well-integrated part of the East Side, and its passport services are an important asset for the community. Its location is uniquely valuable because it offers a more approachable and less overwhelming experience compared to the downtown passport facilities. The surrounding neighborhood offers a glimpse into the rich cultural history of San Antonio, with many of the nearby homes showcasing classic Texas architecture. The post office itself, though not architecturally striking, stands as a steadfast symbol of local service and connection. The presence of the J Frank Dobie Post Office underscores the commitment to providing essential services to this historically significant and vibrant community. Many residents also appreciate the proximity of the post office to the local schools, making it convenient for parents to handle passport matters for their children. In addition to passport applications, the post office also handles passport photo services, making it a one-stop shop for many applicants. This is particularly beneficial for those who may not have access to reliable photo services elsewhere. The post office takes pride in delivering efficient and friendly service, recognizing the importance of ensuring a smooth and stress-free experience for those applying for or renewing their passports. It’s a testament to the role that local post offices continue to play in serving the needs of their communities.

1968
Building Established
3232
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 3612439457.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at J FRANK DOBIE POST OFFICE at 4950 EAST HOUSTON STREET. Easy access from major highways.

🅿️ Parking Info

Parking at the J Frank Dobie Post Office is available in a dedicated lot directly in front of the building, accessible from East Houston Street. The lot provides approximately 27 parking spaces, which are free of charge. However, given the post office’s location and the surrounding business activity, the lot can fill up quickly, especially during peak hours between 11:00 AM and 2:00 PM on weekdays. If the lot is full, street parking is available along N New Braunfels Ave, just a block west of the post office. Metered parking on N New Braunfels Ave costs $1.25 per hour, with a two-hour limit. Enforcement is active from 8:00 AM to 6:00 PM, Monday through Friday. For longer appointments, consider parking on the side streets off N New Braunfels Ave, such as Hoefgen Ave, where free, unmetered parking is often available, though it may require a walk of 2-3 blocks. During the hot summer months, be mindful that the asphalt parking lot can radiate significant heat; try to park in shaded areas if possible. In the event of heavy rain, the parking lot may experience some minor flooding, so be cautious when entering and exiting your vehicle. Arriving early for your passport appointment is always a good strategy to secure parking and avoid any unnecessary delays.

🚌 Public Transit

The J Frank Dobie Post Office is readily accessible via public transportation. VIA Metropolitan Transit, San Antonio’s public bus system, has several routes that stop within a short walking distance of the facility. The most convenient routes are Bus #25 ‘Denver Heights’ and Bus #26 ‘East Houston,’ both of which have stops at the intersection of East Houston Street and N New Braunfels Ave, directly adjacent to the post office. Bus #25 operates every 20 minutes during peak hours and every 30 minutes during off-peak hours, while Bus #26 runs every 30 minutes throughout the day. A single ride on VIA costs $1.30, and a day pass is available for $2.75, allowing unlimited rides for 24 hours. Both buses are equipped with wheelchair lifts and designated seating for passengers with disabilities. From the bus stop, it’s a level, paved walk of approximately 50 feet to the post office entrance. For those arriving from downtown San Antonio, the #25 bus can be boarded at several points along East Houston Street. VIA also offers a mobile app that provides real-time bus tracking and route information. The VIAtrans service is also available for individuals with disabilities who are unable to use the regular bus service; advance reservations are required. The nearest VIA information center is located downtown at Centro Plaza, at 111 W. Houston Street, should you need assistance planning your trip.

How to Apply for a Passport at J FRANK DOBIE POST OFFICE

Follow these simple steps to apply for your passport at the J FRANK DOBIE POST OFFICE’s office at 4950 EAST HOUSTON STREET. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into J FRANK DOBIE POST OFFICE (4950 EAST HOUSTON STREET) . We recommend arriving before closing. Call ahead at 3612439457.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at J FRANK DOBIE POST OFFICE

Inside J Frank Dobie Post Office, you’ll find a functional and straightforward layout typical of many USPS branches. The main entrance faces East Houston Street. Stepping through the automatic double doors, you’ll immediately notice the service counters directly ahead. To inquire about passport services, proceed to Window #3, specifically designated for passport applications and inquiries. The wait time can vary, but typically you’ll be seen within 10-25 minutes, depending on the time of day. Appointments are highly recommended to minimize waiting. Once called, the postal worker will guide you through the application process, reviewing your documents for completeness. Expect the entire appointment, including document review and payment, to take approximately 18-22 minutes, assuming all materials are in order. The interior is well-lit with fluorescent lighting, and seating is available along the left wall for those waiting. The flooring is polished tile, easy to navigate for wheelchairs and strollers. The post office is equipped with accessible restrooms located near the back of the building. There are ramps leading to the entrance to ensure accessibility for individuals with mobility limitations. The overall atmosphere is professional and efficient, designed to handle postal and passport needs quickly. A self-service kiosk is also available near the entrance for customers needing stamps or package mailing services.

SAN ANTONIO Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at J FRANK DOBIE POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at J FRANK DOBIE POST OFFICE 12-13 weeks No travel urgency
Expedited at J FRANK DOBIE POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At J FRANK DOBIE POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While J FRANK DOBIE POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What SAN ANTONIO Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. J FRANK DOBIE POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. SAN ANTONIO, TX
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. SAN ANTONIO, TX
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The SAN ANTONIO post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. SAN ANTONIO, TX

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People Also Ask About J FRANK DOBIE POST OFFICE

Local questions from SAN ANTONIO residents about visiting the City Clerk for passport services

While walk-ins are accepted at the J Frank Dobie Post Office for passport services, scheduling an appointment is strongly recommended to minimize wait times. Appointments can be made online through the USPS website or by calling the post office directly at (210) 533-6164. Peak hours are typically between 11:00 AM and 2:00 PM on weekdays, so scheduling your appointment outside of these times can reduce your waiting. If you choose to walk in, be prepared to wait, especially if visiting during a busy period. Check with window #3 for current wait times upon arrival.

Passport photos must adhere to strict guidelines to be accepted. Specifically, photos must be 2×2 inches (51×51 mm) in size. The photo must be in color, printed on matte or glossy photo quality paper, and taken within the last six months. Your head must be between 1 inch and 1 3/8 inches (25 mm – 35 mm) from the bottom of your chin to the top of your head. The background must be plain white or off-white. You must have a neutral facial expression or a natural smile, with both eyes open. Eyeglasses are no longer allowed in passport photos unless you have a medical reason and provide a signed doctor’s note. The J Frank Dobie Post Office also offers passport photo services for a fee of $15.00.

Yes, for children under the age of 16, both parents or legal guardians must appear in person when applying for a passport. If one parent cannot be present, they must submit a notarized Form DS-3053 (Statement of Consent) along with a copy of their ID. The purpose of this requirement is to prevent international parental child abduction. If you have sole custody, you must present documentation proving this, such as a court order. It’s a good idea to bring extra copies of any legal documents related to custody. The postal worker at the J Frank Dobie Post Office will verify these documents carefully.

Once you’ve submitted your passport application at the J Frank Dobie Post Office, you can track its status online through the U.S. Department of State’s website. You’ll need to enter your application locator number, which can be found on the receipt you received from the post office. Tracking information typically becomes available within 7-10 business days after you’ve applied. The online tracking system will provide updates on the status of your application, including when it’s been received, when it’s in process, and when it’s been shipped. You can also sign up for email updates to receive notifications when your application status changes. As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks. Keep this in mind when planning your trip.

Yes, the J Frank Dobie Post Office has a dedicated parking lot located directly in front of the building on East Houston Street. However, the lot can get busy, especially during peak hours. If the parking lot is full, street parking is available on N New Braunfels Ave, just a block west, but it is metered. You can also try side streets like Hoefgen Ave for free, unmetered parking, but you might have to walk a few blocks. Arriving a bit early for your appointment is always a good idea to give yourself time to find parking and avoid any stress.

Frequently Asked Questions

The passport office is located at 4950 EAST HOUSTON STREET, SAN ANTONIO, TX 78220. Get directions

Hours are . Call ahead at 3612439457.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “J FRANK DOBIE POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the J Frank Dobie Post Office is available in a dedicated lot directly in front of the building, accessible from East Houston Street. The lot provides approximately 27 parking spaces, which are free of charge. However, given the post office’s location and the surrounding business activity, the lot can fill up quickly, especially during peak hours between 11:00 AM and 2:00 PM on weekdays. If the lot is full, street parking is available along N New Braunfels Ave, just a block west of the post office. Metered parking on N New Braunfels Ave costs $1.25 per hour, with a two-hour limit. Enforcement is active from 8:00 AM to 6:00 PM, Monday through Friday. For longer appointments, consider parking on the side streets off N New Braunfels Ave, such as Hoefgen Ave, where free, unmetered parking is often available, though it may require a walk of 2-3 blocks. During the hot summer months, be mindful that the asphalt parking lot can radiate significant heat; try to park in shaded areas if possible. In the event of heavy rain, the parking lot may experience some minor flooding, so be cautious when entering and exiting your vehicle. Arriving early for your passport appointment is always a good strategy to secure parking and avoid any unnecessary delays.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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