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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • IRVING, TX
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
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“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • IRVING, TX
Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.
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Central Irving, located at 2300 STORY RD W, offers crucial passport application and renewal services to the residents of Irving and its adjacent neighborhoods, including the bustling areas near Esters Road and the developing residential zones west of Belt Line Road. This postal facility is a key resource for those living in the 75061 and 75062 zip codes, encompassing a diverse demographic ranging from young families residing in the new housing developments off of Rock Island Road to established homeowners near the intersection of Story Road and Finley Road. The facility sees a significant influx of applicants from the nearby University of Dallas, particularly during peak travel seasons like summer and winter breaks. Many international students and faculty members rely on Central Irving for their passport needs. Historically, this location served as a pivotal distribution point for mail throughout the Las Colinas area before the population boom of the late 20th century. Today, it remains a cornerstone of the community, situated conveniently near several schools, including Brandenburg Elementary School, making it a familiar and easily accessible location for parents applying for their children’s passports. A recognizable landmark within a five-block radius is the sprawling green space of Northwest Park, a popular spot for family picnics and community events, further cementing Central Irving’s role as a central point in the local landscape. The area surrounding Central Irving has seen significant commercial development in recent years, with new restaurants and retail outlets opening along Story Road, attracting even more foot traffic and increasing the facility’s visibility. The nearby intersection of Story Road and Shady Grove Road serves as a primary artery for residents accessing the postal services, often creating higher traffic volume during lunch hours and late afternoons. The facility handles an average of 85 passport applications weekly, reflecting the diverse needs of the community, from first-time travelers to seasoned international business professionals. Central Irving’s staff are well-versed in the intricacies of passport regulations, offering valuable assistance in ensuring applications are correctly completed and all necessary documentation is provided. In addition to standard passport services, the facility also provides passport photo services, saving customers a trip to a separate photo studio. The facility’s proximity to major employers in the Las Colinas business district, such as Kimberly-Clark and Fluor Corporation, makes it a convenient option for employees needing to renew or obtain passports for business travel. A small historical marker located on the corner of Story Road and Finley Road commemorates the original stagecoach route that once ran through the area, a reminder of the community’s rich history and its evolving role in the Dallas-Fort Worth Metroplex. Central Irving faces its busiest periods during the weeks leading up to spring break and the summer vacation season, requiring customers to plan their visits accordingly. To streamline the process, the facility encourages applicants to complete their DS-11 forms online before arriving and to bring all required documents, including proof of citizenship and valid identification. The staff also provides guidance on obtaining certified copies of birth certificates from the Dallas County Records Building, located in downtown Dallas. The increased demand for passport services has prompted Central Irving to implement a more organized appointment system, allowing customers to schedule their visits in advance and minimize wait times. The facility continues to adapt to the changing needs of the community, offering a reliable and efficient passport application process for residents of Irving and beyond.
Note: The office is closed on all federal holidays. Call ahead at 9722551637.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CENTRAL IRVING at 2300 STORY RD W. Easy access from major highways.
Parking at Central Irving is generally adequate but can be challenging during peak hours. The facility provides a 28-space free parking lot directly in front of the building on Story Road. During the busy summer months, especially between 11:00 AM and 2:00 PM, the lot fills up quickly. An alternative option is street parking along Finley Road, just a block east of the post office. Street parking is free and usually available, but be mindful of posted signs indicating parking restrictions. There are no dedicated parking garages in the immediate vicinity. However, a paid lot exists near the intersection of Story Road and Belt Line Road, approximately 0.4 miles away, charging $5 for the first two hours. During the scorching summer months, it’s advisable to arrive early to secure a spot in the on-site lot to avoid a long walk in the heat. During winter, be cautious of potential ice patches in the parking lot and on sidewalks, especially after overnight freezes. For appointments scheduled during peak times, consider arriving 20-30 minutes early to allow ample time for finding parking and walking to the facility.
Public transit options to Central Irving are available via the Dallas Area Rapid Transit (DART) system. Bus Route 222 stops directly in front of the facility on Story Road, providing convenient access from various parts of Irving. The bus operates every 30 minutes during weekdays and hourly on weekends. A single ride costs $2.50, and a day pass is available for $6. The nearest DART Rail station is the Irving Convention Center Station on the Orange Line, approximately 2.5 miles from the facility. From the station, you can transfer to Bus Route 222 to reach Central Irving. The transfer typically adds about 25 minutes to the journey. The Irving Convention Center Station is fully accessible, with elevators and ramps for wheelchair users. Additionally, Bus Route 222 is equipped with wheelchair lifts. When exiting the bus at Story Road, crosswalks are available for safe pedestrian access to the facility. Be aware that bus schedules may be affected by traffic, particularly during rush hour. DART’s GoPass app allows you to purchase tickets and track bus arrival times in real-time. Plan your trip using the DART Trip Planner on their website or mobile app for the most accurate and up-to-date information.
Follow these simple steps to apply for your passport at the CENTRAL IRVING’s office at 2300 STORY RD W. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CENTRAL IRVING (2300 STORY RD W) . We recommend arriving before closing. Call ahead at 9722551637.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Upon entering Central Irving, you’ll find a straightforward and functional postal environment. The main entrance is located on the south side of the building, accessible directly from the parking lot. As you enter, the passport application service point is situated to the left, at Window #3. Upon arrival, take a numbered ticket from the dispenser next to the designated waiting area. The waiting area provides seating for approximately 12-15 individuals. Expect an average appointment duration of about 20 minutes per applicant, depending on the complexity of the application and whether you need to purchase passport photos onsite for $15. The interior design features standard postal service aesthetics: neutral walls, fluorescent lighting, and clear signage directing customers to various services. Accessibility is prioritized with a wheelchair ramp at the entrance and accessible restrooms located near the back of the building. The process at Window #3 will include a meticulous review of your documentation, ensuring all forms are correctly filled and that all required identification and proof of citizenship documents are in order. Payment is accepted at the same window via cash, check, or money order. Digital displays provide real-time updates on wait times and general passport information. Overall, expect a no-frills but efficient experience focused on processing your passport application accurately and promptly.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CENTRAL IRVING versus using our expedited service.
While CENTRAL IRVING offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CENTRAL IRVING was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The IRVING post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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2 additional locations serving Irving
Local questions from IRVING residents about visiting the City Clerk for passport services
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