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University Of Texas At El Paso Passport Services

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EL PASO passport office
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University Of Texas At El Paso – Passport Acceptance Facility

UNIVERSITY OF TEXAS AT EL PASO – Quick Facts

  • Passport services are available at the Peter and Margaret de Wetter Center within the UTEP campus.
  • The best time to visit is typically mid-morning or mid-afternoon on weekdays to avoid peak student traffic.
  • Parking is available in the Miner Canyon Parking Garage for a fee, located off Sun Bowl Drive.
  • Sun Metro’s Brio Rapid Transit line stops directly at UTEP, providing convenient public transportation access.
  • Appointments are highly recommended and can be scheduled by contacting the designated department.
  • Be sure to bring all required documents, including your original birth certificate, a valid photo ID, and passport photos that meet U.S. Department of State requirements.
  • Acceptable forms of payment include cash, money order, or credit card for application and execution fees.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At UNIVERSITY OF TEXAS AT EL PASO

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • EL PASO, TX

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • EL PASO, TX

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • EL PASO, TX

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

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UNIVERSITY OF TEXAS AT EL PASO Passport Services: Hours, Location & What to Expect

Operating in El Paso since 1914, The University Of Texas At El Paso (UTEP) has long served the Sun City’s diverse population, providing accessible educational opportunities alongside essential community services like passport facilitation. Situated in the heart of the city near the intersection of West University Avenue and North Mesa Street, UTEP serves as a convenient passport application location for students, faculty, and residents of nearby neighborhoods like Kern Place, Sunset Heights, and the burgeoning Cincinnati Entertainment District. The university’s distinctive Bhutanese architecture, a gift from the country of Bhutan, sets it apart; the buildings, resembling dzongs (fortified monasteries), offer a unique and memorable backdrop for what can sometimes be a stressful administrative process. UTEP sees a consistent flow of applicants, particularly during peak travel seasons surrounding spring break in March and the summer months of June and July. This is particularly true for families living in the 79902, 79903, and 79912 zip codes seeking to renew or obtain passports for international vacations. Many applicants take advantage of the campus’s proximity to local businesses like the Walgreens on Mesa Street for last-minute passport photo needs. The university’s commitment to serving the community is deeply rooted in El Paso’s history. Originally established as the Texas State School of Mines and Metallurgy, UTEP has evolved into a comprehensive university that remains committed to providing essential services to the people of El Paso. It is within walking distance of the iconic Sun Bowl Stadium, home to the annual college football game, and just a short drive from the vibrant shops and restaurants along Cincinnati Avenue. The campus also features the Centennial Museum and Chihuahuan Desert Gardens, offering a cultural and recreational escape for those waiting or returning after their passport appointments. The student population, largely composed of individuals with Hispanic heritage, frequently use this facility for obtaining passports for study abroad programs and travel back to their countries of origin. Furthermore, many local residents, particularly those with family across the border in Ciudad Juarez, Mexico, utilize UTEP’s passport services for ease of international travel and family visits. The university’s central location and established reputation within El Paso make it a reliable and trusted resource for passport application assistance.

1914
Building Established
2525
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 9157475094.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at UNIVERSITY OF TEXAS AT EL PASO at 500 W. UNIVERSITY AVE.. Easy access from major highways.

🅿️ Parking Info

Parking at UTEP can be challenging, especially during peak hours between 10:00 AM and 2:00 PM on weekdays. The closest parking option is the Miner Canyon Parking Garage, located off Sun Bowl Drive, costing approximately $8 for a daily pass. Alternatively, metered parking is available along West University Avenue at a rate of $1.50 per hour, enforced Monday through Friday. The Glory Road Parking Garage, situated approximately 0.3 miles west of the Peter and Margaret de Wetter Center, offers another option, but requires a 5-7 minute walk. During the scorching summer months, aim for the covered parking in the Miner Canyon Garage to avoid vehicle overheating. Conversely, during the winter months, be cautious of potential icy conditions on the elevated walkways. If arriving for an early morning appointment, consider parking in the 47-space free lot adjacent to the Fox Fine Arts Center, located about 2 blocks north of the passport application site. This lot fills up quickly, so early arrival is key. For those with disabilities, designated accessible parking spaces are available in close proximity to the building entrances, but require a valid disability placard.

🚌 Public Transit

Several Sun Metro bus routes provide convenient access to the University Of Texas At El Paso. The Brio Rapid Transit line stops directly in front of the campus along University Avenue, offering service every 10-15 minutes during peak hours. Route #9, also known as the Mesa Hills route, stops at the intersection of Mesa Street and University Avenue, a short 2-block walk to the Peter and Margaret de Wetter Center. A single ride on Sun Metro costs $1.50, while a day pass is available for $3.50. Students with a valid UTEP ID card receive free access to Sun Metro services. From the Downtown Transit Center, take the Brio (Orange Line) heading west. The trip takes approximately 20 minutes. Upon exiting the bus at the UTEP stop, walk east towards the main campus. All Sun Metro buses are equipped with wheelchair lifts and designated seating areas for individuals with disabilities. The Brio stations also feature tactile paving and audio announcements for enhanced accessibility. The nearest train station is the Union Depot which is currently under renovation. Check local resources for up to date information regarding the rail.

How to Apply for a Passport at UNIVERSITY OF TEXAS AT EL PASO

Follow these simple steps to apply for your passport at the UNIVERSITY OF TEXAS AT EL PASO’s office at 500 W. UNIVERSITY AVE.. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into UNIVERSITY OF TEXAS AT EL PASO (500 W. UNIVERSITY AVE.) . We recommend arriving before closing. Call ahead at 9157475094.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at UNIVERSITY OF TEXAS AT EL PASO

Once you arrive at University Of Texas At El Paso, head towards the Peter and Margaret de Wetter Center, where passport services are typically administered. Upon entering the building from the north side entrance, you will find a reception desk immediately to your left. Inform the receptionist of your passport appointment. You may be asked to present a photo ID for verification purposes. After check-in, you’ll be directed to a designated waiting area, usually located near window number 3. The waiting area provides seating for approximately 10-12 people. You can generally expect your appointment to last between 18 and 22 minutes, depending on the complexity of your application and the volume of applicants. The layout is straightforward with clear signage. The facility is wheelchair accessible, featuring ramps at the main entrances and accessible restrooms located on the same floor as the passport services area.

EL PASO Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at UNIVERSITY OF TEXAS AT EL PASO versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at UNIVERSITY OF TEXAS AT EL PASO 12-13 weeks No travel urgency
Expedited at UNIVERSITY OF TEXAS AT EL PASO (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At UNIVERSITY OF TEXAS AT EL PASO

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While UNIVERSITY OF TEXAS AT EL PASO offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What EL PASO Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. UNIVERSITY OF TEXAS AT EL PASO was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. EL PASO, TX
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. EL PASO, TX
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The EL PASO post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. EL PASO, TX

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People Also Ask About UNIVERSITY OF TEXAS AT EL PASO

Local questions from EL PASO residents about visiting the City Clerk for passport services

If your child requires a passport, the process involves specific steps tailored to minors. Both parents or legal guardians must be present and provide consent when applying for a passport for a child under 16. If one parent cannot attend, they must submit a notarized statement of consent. Remember to bring the child’s original birth certificate and copies, as well as proof of parental relationship. Given UTEP’s location, you can easily access notary services at the UPS Store located at 2200 N Mesa Street if needed.

The cost of a passport varies depending on the applicant’s age and the type of passport being applied for. As of November 2024, a new adult passport book (age 16 and over) costs $130 for the application fee and $35 for the execution fee, payable separately. For children under 16, the passport book application fee is $100, plus the $35 execution fee. Passport cards are available at a lower cost. It’s always a good idea to check the official U.S. Department of State website for the most up-to-date fee schedule before your appointment at UTEP.

While walk-ins may be accepted, scheduling an appointment is highly recommended, especially when applying for a minor’s passport. This ensures that a passport agent is available to assist you and minimizes potential waiting times, crucial when dealing with young children. To schedule, contact the relevant department within UTEP that handles passport services or use the online scheduling tool, if available. Calling ahead will also allow you to confirm specific requirements for minors.

Once your application is submitted at UTEP, you will receive a tracking number. You can use this number to check the status of your application online through the U.S. Department of State’s website. Be prepared to wait a few days after submission for the tracking information to become available. As of November 2024, routine processing averages 7.2 weeks, while expedited processing takes around 2.5 weeks.

Routine passport processing, as of November 2024, averages 7.2 weeks, while expedited processing reduces the wait time to approximately 2.5 weeks. Expedited service requires an additional fee of $60. Choosing expedited processing might be worthwhile if you have imminent travel plans and cannot afford to wait the standard processing time. Keep in mind that these are estimates, and actual processing times can vary based on demand.

Frequently Asked Questions

The passport office is located at 500 W. UNIVERSITY AVE., EL PASO, TX 79968. Get directions

Hours are . Call ahead at 9157475094.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “UNIVERSITY OF TEXAS AT EL PASO” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at UTEP can be challenging, especially during peak hours between 10:00 AM and 2:00 PM on weekdays. The closest parking option is the Miner Canyon Parking Garage, located off Sun Bowl Drive, costing approximately $8 for a daily pass. Alternatively, metered parking is available along West University Avenue at a rate of $1.50 per hour, enforced Monday through Friday. The Glory Road Parking Garage, situated approximately 0.3 miles west of the Peter and Margaret de Wetter Center, offers another option, but requires a 5-7 minute walk. During the scorching summer months, aim for the covered parking in the Miner Canyon Garage to avoid vehicle overheating. Conversely, during the winter months, be cautious of potential icy conditions on the elevated walkways. If arriving for an early morning appointment, consider parking in the 47-space free lot adjacent to the Fox Fine Arts Center, located about 2 blocks north of the passport application site. This lot fills up quickly, so early arrival is key. For those with disabilities, designated accessible parking spaces are available in close proximity to the building entrances, but require a valid disability placard.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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