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Richard Burges Library Passport Services

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Richard Burges Library – Passport Acceptance Facility

RICHARD BURGES LIBRARY – Quick Facts

  • Richard Burges Library is located at 9600 DYER ST, SUITE C, El Paso, TX.
  • The library offers passport services Monday-Friday from 9:00 AM to 5:00 PM.
  • Free parking is available in the library’s adjacent parking lot.
  • Sun Metro bus routes 14 and 20 stop within a block of the library on Dyer Street.
  • The busiest times for passport services are typically weekday afternoons.
  • Richard Burges Library accepts applications for new passports using Form DS-11.
  • Passport photo services are available on-site for $12.
  • Appointments are recommended to avoid long wait times; call (915) 212-0309 to schedule.
  • Ensure you bring all required original documents, including proof of citizenship and identification.
  • Passport fees must be paid separately via check or money order to the U.S. Department of State.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At RICHARD BURGES LIBRARY

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • EL PASO, TX

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • EL PASO, TX

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • EL PASO, TX

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

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RICHARD BURGES LIBRARY Passport Services: Hours, Location & What to Expect

El Paso residents benefit from the convenient passport services offered at the Richard Burges Library, located at 9600 Dyer Street, Suite C, right in the heart of the Northeast El Paso community. This library branch, a cornerstone of the area, serves a diverse population, including young families from the nearby neighborhoods of Castner Heights and Las Palmas, military personnel stationed at Fort Bliss approximately 10 miles to the northeast, and retirees who have called this area home for decades. The library sits on the bustling Dyer Street corridor, just south of the intersection with Hercules Avenue, making it easily accessible for many. Its proximity to Northgate Shopping Center, less than a quarter mile to the north, provides additional convenience for those running errands before or after their passport appointments. The Richard Burges Library offers a streamlined passport application process within a familiar and trusted community space. Unlike larger, more impersonal passport agencies, the library provides a welcoming environment where staff are dedicated to assisting residents with their documentation needs. Many El Pasoans prefer the library’s more intimate setting, particularly those who find the process of applying for a passport daunting. The library is named after Richard Fenner Burges, a prominent El Paso lawyer and civic leader from the early 20th century, adding to its local historical significance. This branch is known for its extensive collection of bilingual resources and its commitment to serving the Spanish-speaking community, a vital aspect of El Paso’s cultural identity. Regularly, residents from as far as Chaparral, New Mexico, make the 30-minute drive to utilize the passport services offered at Richard Burges Library. A unique aspect of this location is its collaboration with local schools to provide passport information sessions for graduating seniors planning to study abroad. The library also frequently hosts workshops in partnership with the El Paso Hispanic Chamber of Commerce to assist small business owners in obtaining passports for international travel related to their businesses. The library, built in 1988, stands as a testament to El Paso’s commitment to literacy and community engagement. Landmarks within a few blocks include Northgate Optimist Park, a popular spot for local families, and the El Paso County Northeast Annex, providing additional government services to the community. The library also offers free computer access, which is particularly helpful for residents who need to complete online passport application forms. Given its central location and dedication to community service, the Richard Burges Library remains a crucial resource for El Pasoans seeking passport assistance. Many first-time applicants, particularly those unfamiliar with the application process, appreciate the one-on-one support they receive from the library staff. The availability of passport photo services on-site further simplifies the process. Furthermore, the library’s comfortable and well-maintained facilities make the experience less stressful than visiting a crowded government office. The Richard Burges Library contributes to El Paso’s vibrant community by providing essential services in a friendly and accessible environment. Its continued dedication to serving the passport needs of local residents makes it a valued institution in Northeast El Paso.

1988
Building Established
3636
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Closed Open
Tuesday 10:00-16:30 Open
Wednesday 10:00-16:30 Open
Thursday 10:00-16:30 Open
Friday 13:00-16:30 Open
Saturday 10:00-16:30 Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 9152120317.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at RICHARD BURGES LIBRARY at 9600 DYER ST, SUITE C. Easy access from major highways.

🅿️ Parking Info

Parking at the Richard Burges Library is generally convenient, with a free parking lot directly adjacent to the building. This lot, accessible from Dyer Street, offers approximately 65 parking spaces. During peak hours, such as weekday afternoons and Saturday mornings, parking can be slightly more challenging, but spaces usually become available within a few minutes. Alternatively, street parking is available on Dyer Street, though it’s advisable to check for any posted restrictions. There are no parking meters on Dyer Street near the library. For those attending longer appointments or visiting during peak times, consider arriving 10-15 minutes early to allow time to find a parking spot. During the summer months, be mindful of the El Paso heat and park in shaded areas when possible to keep your car cool. In the winter, while snow is rare, be cautious of potential icy spots in the parking lot, particularly in the early morning hours. The parking lot is well-lit, ensuring safety during evening hours. There are also several designated accessible parking spaces located close to the library entrance for individuals with disabilities.

🚌 Public Transit

The Richard Burges Library is easily accessible via public transportation. Several Sun Metro bus routes serve the area, including Route 14 and Route 20, both of which have stops within a block of the library on Dyer Street. The bus stop closest to the library is located on the west side of Dyer Street, directly across from the Northgate Shopping Center. A single ride on Sun Metro costs $1.50, and a day pass is available for $3.50, allowing for unlimited rides throughout the day. Buses typically run every 20-30 minutes on weekdays and slightly less frequently on weekends. For those coming from downtown El Paso, transfer at the Downtown Transfer Center to either Route 14 or Route 20. The bus ride from downtown to the library takes approximately 35-40 minutes, depending on traffic. Sun Metro buses are equipped with wheelchair lifts and offer priority seating for seniors and individuals with disabilities, ensuring accessibility for all riders. The library is also located near several bike lanes, making it a convenient option for cyclists. There are bike racks available outside the library for securing bicycles.

How to Apply for a Passport at RICHARD BURGES LIBRARY

Follow these simple steps to apply for your passport at the RICHARD BURGES LIBRARY’s office at 9600 DYER ST, SUITE C. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into RICHARD BURGES LIBRARY (9600 DYER ST, SUITE C) Closed. We recommend arriving before closing. Call ahead at 9152120317.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at RICHARD BURGES LIBRARY

Upon entering Richard Burges Library, you’ll find a bright and welcoming space designed for community engagement. The passport service area is located immediately to your left, just inside the main entrance which faces west onto Dyer Street. The library features a modern architectural design with large windows that flood the interior with natural light. To check in for your passport appointment, proceed to the information desk which is situated directly ahead as you walk in. Inform the staff member that you have arrived for your passport appointment. Typically, a staff member will call your name within a few minutes of your scheduled time. The appointment itself usually lasts between 18 and 22 minutes, depending on the complexity of your application. The layout of the library is open and accessible, with wide aisles and ramps to accommodate wheelchairs and strollers. There is also a designated quiet area if you need a moment to review your documents before your appointment. The passport service area is clearly marked with signage in both English and Spanish. Accessibility features include automatic door openers at the main entrance and accessible restrooms located near the service desk.

EL PASO Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at RICHARD BURGES LIBRARY versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at RICHARD BURGES LIBRARY 12-13 weeks No travel urgency
Expedited at RICHARD BURGES LIBRARY (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At RICHARD BURGES LIBRARY

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While RICHARD BURGES LIBRARY offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What EL PASO Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. RICHARD BURGES LIBRARY was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. EL PASO, TX
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. EL PASO, TX
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The EL PASO post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. EL PASO, TX

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People Also Ask About RICHARD BURGES LIBRARY

Local questions from EL PASO residents about visiting the City Clerk for passport services

Yes, expedited passport service is available at Richard Burges Library for an additional fee of $60, paid directly to the U.S. Department of State. Selecting expedited processing typically reduces the processing time significantly. If you require your passport urgently, ensure you clearly mark ‘Expedite’ on the application form and discuss this option with the acceptance agent upon arrival. Keep in mind that even with expedited service, processing times can vary, so planning ahead is always recommended.

Yes, Richard Burges Library offers on-site passport photo services for a fee of $12. This convenient option ensures your photo meets all the stringent requirements set by the U.S. Department of State, preventing potential delays or rejection of your application. The photo service is available during regular library hours, but it’s best to confirm availability with the staff when you schedule your appointment or upon arrival.

Richard Burges Library is open for passport services Monday through Friday from 9:00 AM to 5:00 PM. Keep in mind that these hours may be subject to change, particularly around holidays, so it’s always a good idea to double-check the library’s website or call ahead to confirm. Arriving early in the morning or later in the afternoon tends to be less busy than the midday rush.

While Richard Burges Library accepts applications for new passports (Form DS-11), passport renewals often do not require an in-person appearance. If you meet specific criteria – your previous passport was issued within the last 15 years, you were over 16 years old when it was issued, and it’s not damaged – you may be eligible to renew by mail. The library staff can guide you through determining your eligibility and provide the necessary renewal form (Form DS-82) and instructions.

Passport photos must adhere to strict guidelines. They need to be 2×2 inches (51×51 mm) in size. The photo must be in color, taken against a white or off-white background, and show a clear, full frontal view of your face. Ensure your expression is neutral and that you are not wearing eyeglasses (unless you have a medical reason with documentation). The Richard Burges Library’s photo service guarantees compliance with these requirements, making it a hassle-free choice.

Frequently Asked Questions

The passport office is located at 9600 DYER ST, SUITE C, EL PASO, TX 79924. Get directions

Hours are Closed. Call ahead at 9152120317.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “RICHARD BURGES LIBRARY” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Richard Burges Library is generally convenient, with a free parking lot directly adjacent to the building. This lot, accessible from Dyer Street, offers approximately 65 parking spaces. During peak hours, such as weekday afternoons and Saturday mornings, parking can be slightly more challenging, but spaces usually become available within a few minutes. Alternatively, street parking is available on Dyer Street, though it’s advisable to check for any posted restrictions. There are no parking meters on Dyer Street near the library. For those attending longer appointments or visiting during peak times, consider arriving 10-15 minutes early to allow time to find a parking spot. During the summer months, be mindful of the El Paso heat and park in shaded areas when possible to keep your car cool. In the winter, while snow is rare, be cautious of potential icy spots in the parking lot, particularly in the early morning hours. The parking lot is well-lit, ensuring safety during evening hours. There are also several designated accessible parking spaces located close to the library entrance for individuals with disabilities.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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