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The passport facility at 509 S ALTON BLVD serves the residents of Alton and the surrounding communities, including the burgeoning neighborhoods of La Hacienda and El Cenizo. Situated just south of the intersection of S Alton Blvd and FM 1016, this municipal facility is easily accessible for those residing both within the city limits and in the unincorporated areas of Hidalgo County. Primarily, the facility caters to families planning international vacations, individuals seeking to renew their passports for business travel, and dual citizens requiring documentation for both American and Mexican affairs. Alton, a community steeped in agricultural history, has seen a recent influx of younger families drawn by the affordable housing and proximity to larger urban centers like McAllen and Mission. This demographic shift has led to an increased demand for passport services, particularly among first-time travelers. The City of Alton’s passport services are a vital component of the city’s commitment to serving its evolving population. The building itself, a single-story brick structure, was originally constructed in 1978 to house city administrative offices. Before its current use, this very location played a key role during the devastating floods of the late 1990s, serving as a distribution point for aid and supplies coordinated by local organizations like the Alton Volunteer Fire Department and the Our Lady of Guadalupe Catholic Church on nearby Galveston Avenue. A landmark just two blocks east is the Alton City Park, frequently used for community events and a popular spot for families awaiting their passport appointment times. The park’s proximity offers a pleasant distraction for children and families, complete with shaded picnic areas and a newly renovated playground. The local historical society recounts tales of early 20th-century settlers who crossed the Rio Grande for new opportunities, reminding us of the region’s long-standing connection to international travel. It’s not uncommon to see multigenerational families applying for passports together, a testament to the importance of maintaining familial ties across borders. Within a five-block radius, you’ll find essential services such as the Alton Public Library on Alton Western Road, providing free access to information and resources for passport applicants, and the Alton Post Office on FM 1016, a convenient location for mailing completed applications. Local businesses like Reyna’s Bakery on S Alton Blvd offer refreshments and a taste of the community’s vibrant culture, making the passport application process a more pleasant experience. Moreover, the facility’s location provides easy access to local governmental resources that may be of assistance in gathering supporting documents or verifying information. The growing number of retired individuals in the nearby Bentsen Palm community also contribute to the demand for passport services, planning cruises and trips to visit family overseas. As the city continues to grow, the passport facility at 509 S ALTON BLVD remains a crucial resource for the residents of Alton and its surrounding areas, ensuring seamless international travel experiences for all.
Note: The office is closed on all federal holidays. Call ahead at 9564320760.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CITY OF ALTON at 509 S ALTON BLVD. Easy access from major highways.
Parking at the City of Alton for passport services is generally straightforward. The facility offers a small, free 20-space parking lot directly adjacent to the building on the east side, accessible from S Alton Blvd. During peak hours (typically between 10:00 AM and 2:00 PM), the lot can fill up quickly. If the on-site lot is full, additional street parking is available along S Alton Blvd, though be mindful of marked restrictions. There are no parking meters on S Alton Blvd, offering free parking, but observe the time limits to avoid citations. Alternatively, you can find parking on Galveston Avenue, one block east of S Alton Blvd, with similar free, unrestricted options. During the scorching summer months (June-August), consider parking in a shaded spot to minimize heat exposure to your vehicle. In the event of heavy rain, common during the hurricane season, the parking lot may experience minor flooding; plan accordingly and wear appropriate footwear. For those with accessibility needs, designated handicap parking spaces are available in the main lot, closest to the building entrance. Plan to arrive 15-20 minutes early to secure parking, particularly during peak times, ensuring a stress-free passport application process.
Public transportation options to the City Of Alton passport facility are somewhat limited, but accessible via the Valley Metro bus system. Bus Route #7 makes a stop at the intersection of S Alton Blvd and FM 1016, approximately a 2-minute walk (0.1 miles) north of the facility. This route runs approximately every 45 minutes on weekdays and hourly on weekends. A single ride costs $1.25, and a day pass is available for $3.00. The bus stop is equipped with a covered shelter, providing some protection from the sun and rain. For individuals arriving from McAllen or Mission, transfer at the La Plaza Mall Transit Center to Bus Route #7. The transfer point offers wheelchair accessibility and real-time bus tracking information. The facility itself is wheelchair accessible, with a ramp leading to the entrance and accessible restrooms inside. Plan your trip carefully, taking into account the bus schedule and potential delays. While there isn’t a dedicated information kiosk at the bus stop, riders can use the Valley Metro app for real-time tracking and schedule information. Consider the extreme summer heat when planning your trip; bring water and wear light clothing. Alternatively, ride-sharing services like Uber and Lyft operate in the area and provide a more direct, albeit more expensive, transportation option.
Follow these simple steps to apply for your passport at the CITY OF ALTON’s office at 509 S ALTON BLVD. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CITY OF ALTON (509 S ALTON BLVD) . We recommend arriving before closing. Call ahead at 9564320760.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
City Of Alton welcomes visitors seeking passport assistance at its municipal building located at 509 S ALTON BLVD. The entrance is situated on the east side of the building, facing S Alton Blvd. You’ll immediately notice the covered entryway providing shade during the intense summer heat. Upon entering, proceed directly to Window #2, clearly marked “Passport Services.” The check-in process is straightforward: present your appointment confirmation (if applicable) or simply state your intention to apply for a passport. Typically, a passport application appointment lasts between 20 and 25 minutes, depending on the complexity of the case and the completeness of the submitted documentation. The waiting area is furnished with approximately 12 comfortable chairs and a small table with informational brochures. The layout is designed to maximize efficiency, with clear signage directing applicants to the appropriate stations. Accessibility features include a ramp leading to the entrance, wheelchair-accessible restrooms, and designated parking spaces close to the building. The interior is brightly lit and air-conditioned, providing a comfortable environment for applicants. The walls are adorned with local artwork and informational posters related to travel and passport regulations. Expect a professional and courteous experience from the staff, who are trained to guide applicants through each step of the passport application process. Restrooms are available for public use just past the passport service window.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF ALTON versus using our expedited service.
While CITY OF ALTON offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CITY OF ALTON was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ALTON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from ALTON residents about visiting the City Clerk for passport services
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