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Operating in Alton since 1958, the Alton Post Office at 2350 Homer Adams Parkway has been a cornerstone for postal and, notably, passport application services for generations of residents across the Riverbend region. Situated prominently just east of the expansive Alton Square Mall, this facility occupies a strategic position accessible from major thoroughfares like Homer Adams Parkway (IL-3/IL-143) and Washington Avenue, making it a convenient destination not only for Alton proper but also for commuters from East Alton, Godfrey, and even parts of Grafton and Wood River seeking official documentation. This particular location serves a diverse demographic, encompassing Southern Illinois University Edwardsville (SIUE) dental and nursing students residing in Alton, young families establishing roots in the Christian Hill and Middletown neighborhoods, and professionals who commute daily across the Clark Bridge into Missouri. The Post Office’s consistent hours and dedicated passport acceptance services cater specifically to these groups, often providing critical assistance for first-time applicants, minors, and individuals needing expedited processing for urgent international travel. The facility is easily identifiable, with a classic mid-century brick and stone facade, set back slightly from the parkway, offering ample frontage and visibility amidst a retail-centric corridor. Its architectural style reflects the pragmatic, enduring design typical of federal buildings constructed in the late 1950s, emphasizing functionality and accessibility. This specific Post Office holds a unique position within Alton’s civic landscape, acting as one of the few local entities officially designated for passport application acceptance. Unlike many smaller, auxiliary postal branches that focus solely on mail, this larger facility dedicates specific counter space and trained personnel to the intricacies of federal passport procedures, distinguishing its role significantly within the community. For residents of the Shields Chapel area or those near Gordon F. Moore Community Park, a drive of merely 7-10 minutes along College Avenue and then to Homer Adams Parkway brings them directly to this essential service point. Historically, Alton has always been a town of crossroads and transitions, from its pivotal role in the Lincoln-Douglas Debates of 1858 to its industrial heritage along the Mississippi River. The Post Office, while not as ancient as some of Alton’s architectural treasures, nonetheless represents a continuity of federal presence and essential public service that underpins modern community life. It bridges the historical significance of downtown Alton, just 2.5 miles to the southwest, with the commercial expansion witnessed along the Homer Adams Parkway corridor. Named nearby landmarks within a five-block radius include the bustling Alton Square Mall directly west, providing a significant retail and dining hub for pre- or post-appointment errands. To the north, across Homer Adams Parkway, is the Alton Sports Tap, a well-known local eatery. Approximately 0.7 miles east, at the intersection of Homer Adams Parkway and Seminary Road, lies the Alton Memorial Hospital, a major regional medical center, highlighting the Post Office’s location within a vital commercial and institutional artery. The Alton Post Office acts as an essential gateway for international travel for countless individuals from Alton’s various districts, from the historic Upper Alton Village to the modern developments near Godfrey. Its consistent operation and specialized services ensure that residents do not have to undertake lengthy drives to metropolitan centers like St. Louis for routine passport applications, solidifying its role as an invaluable hyper-local resource.
Note: The office is closed on all federal holidays. Call ahead at 6184622501.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at ALTON POST OFFICE at 2350 HOMER ADAMS PARKWAY. Easy access from major highways.
Convenient and readily available parking is a significant advantage when visiting the Alton Post Office at 2350 Homer Adams Parkway for passport services. The facility boasts a dedicated, free customer parking lot directly in front of the building, accessible via a clearly marked entrance from the Homer Adams Parkway frontage road. This paved lot offers approximately 45-50 striped spaces, including several designated ADA-compliant accessible spots near the main entrance. For passport appointments, arriving 10-15 minutes prior is usually sufficient to secure a prime spot directly adjacent to the building, eliminating any long walks. While street parking is not a viable option directly on Homer Adams Parkway due to its arterial nature, the generous on-site lot typically handles the daily volume without issue. During peak postal hours, such as around lunch or late afternoon, the lot may fill up more quickly, but turnover is generally consistent. Should the primary lot be unexpectedly full, visitors can often find additional parking within the Alton Square Mall complex, just a 0.1-mile walk across the access road to the west. However, this is rarely necessary. Seasonal considerations for parking include the intense summer heat typical of Alton, where finding a spot under one of the few available trees might offer a slightly cooler return to your vehicle. In winter months, particularly after snowfalls or ice storms, the lot is routinely plowed and salted, but caution is advised on walkways and in driving lanes, especially during early morning visits when icy patches can persist.
Accessing the Alton Post Office for passport services via public transit is straightforward, primarily utilizing the Madison County Transit (MCT) bus system. The facility is conveniently located on routes that connect key areas of Alton and surrounding communities. The most direct option is MCT Route 1 Riverbend Express, which runs regularly along Homer Adams Parkway. A highly convenient stop is situated directly across the street from the Alton Square Mall entrance, approximately 0.2 miles (a 4-minute walk) west of the Post Office. Upon exiting the bus, passengers can cross Homer Adams Parkway at the designated crosswalk near the traffic light at Northport Drive and then proceed east along the sidewalk to the Post Office entrance. Another viable route is MCT Route 13 Washington Avenue, which also has stops along Homer Adams Parkway, albeit slightly further east. Service frequency for both routes is typically every 30 minutes during weekday peak hours (6 AM – 9 AM and 3 PM – 6 PM) and hourly during off-peak times and on Saturdays. A single ride on MCT costs $1.00, and exact change is recommended, or a valid pass can be used. All Madison County Transit buses are fully ADA-compliant, equipped with wheelchair ramps or lifts and securement areas, ensuring full accessibility for passengers with mobility devices. The stops near the Post Office are also designed to be accessible, with clear pathways to the facility. Planning your trip using the MCT website or their Transit app will provide real-time bus tracking and schedule details, ensuring a smooth arrival for your passport appointment.
Follow these simple steps to apply for your passport at the ALTON POST OFFICE’s office at 2350 HOMER ADAMS PARKWAY. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into ALTON POST OFFICE (2350 HOMER ADAMS PARKWAY) . We recommend arriving before closing. Call ahead at 6184622501.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Entering through Alton Post Office’s main doors, situated prominently on the north-facing side directly off the Homer Adams Parkway frontage road, visitors are greeted by a well-lit and orderly lobby. The building’s exterior features a classic red brick facade complemented by wide, accessible double-doors, indicative of a federal structure designed for public access. Inside, the primary public space unfolds, revealing a clear distinction between general postal services and the dedicated passport acceptance counter. Typically, the passport services are located to the left upon entry, identified by clear overhead signage and often a small queue separate from mail transactions. To check in for a passport appointment, you’ll proceed directly to a window, usually designated as Window 3 or 4, where a trained passport acceptance agent will be ready to assist. The overall layout is straightforward, designed for efficient flow, with a comfortable waiting area featuring a few rows of chairs. For those utilizing a scheduled appointment, the typical duration for completing a new passport application or renewal is quite precise, usually ranging from 18 to 22 minutes, assuming all documents are in order. The facility prides itself on a methodical, yet swift, processing experience. Accessibility features are well-integrated; the main entrance includes a gently sloped ramp, ensuring ease of access for individuals using wheelchairs or strollers. Inside, the aisles are wide, and at least one counter section is designed to be wheelchair-accessible, facilitating a comfortable experience for all community members. The environment is generally quiet, conducive to focused attention on the important details of your passport application.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ALTON POST OFFICE versus using our expedited service.
While ALTON POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. ALTON POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ALTON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from ALTON residents about visiting the City Clerk for passport services
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