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Situated in Memphis, the White Station postal facility, located at 5821 Park Avenue, serves as a convenient passport application location for residents of the East Memphis area, particularly those in the White Station, High Point Terrace, and Sea Isle Park neighborhoods. Positioned just east of the intersection of Park Avenue and White Station Road, this facility caters to a diverse clientele, including young families, University of Memphis students, and retirees seeking to finalize their international travel plans. The steady hum of traffic along Park Avenue provides a constant backdrop to the bustle within the post office, reflecting the energetic pace of this commercial corridor. The facility’s proximity to local landmarks such as the Memphis Botanic Garden (approximately 1.5 miles east) and the shops and restaurants along Poplar Avenue makes it a readily accessible and familiar destination for many Memphians. White Station’s presence in this vibrant part of town isn’t just a matter of geographic convenience; it’s woven into the social fabric of the community. Many residents prefer this location over downtown options due to easier parking and a more relaxed atmosphere. This branch sees a noticeable uptick in passport applications during the spring and summer months, aligning with typical vacation planning cycles. The facility’s role in the community extends beyond passport services; it remains a crucial hub for regular postal needs, fostering a sense of local connection. Its staff is often commended for their patience and willingness to assist, especially with first-time applicants navigating the complexities of passport applications. Considering the history, the area around White Station was largely developed in the mid-20th century, transforming from agricultural land into residential subdivisions and commercial centers. The White Station postal facility has played a role in this evolution, providing essential services as the area grew. It also stands near the historic tract of land, initially owned by the prominent colonialist, John Ralston, then passed down to his inheritors. Today, this land is home to modern residences but is remembered by locals as the landmark where the city and its people blossomed. Unlike some larger, more impersonal passport processing centers, White Station offers a more intimate and approachable environment. This is especially valuable for older residents and those who may feel intimidated by larger government offices. Even on busy days, the atmosphere remains relatively calm, enhancing the overall experience for applicants. A significant portion of the facility’s passport clients are applying for children’s passports, likely due to the area’s strong family demographics. The facility also handles a fair share of renewal applications from those who have lived in the area for many years. During peak seasons, like the weeks leading up to spring break and summer vacations, it’s not uncommon to see lines forming before the doors even open at 8:30 AM. It is known by locals to get unusually busy during the lunch hour, 12:00 PM to 1:30 PM. However, despite these busy periods, the staff generally keeps the process moving efficiently. The White Station facility serves as a vital link connecting the local community to the wider world, ensuring that residents can embark on their international journeys with the necessary documentation in hand. The constant stream of locals picking up packages, mailing letters, and applying for passports adds to the vibrant pulse of this well-established Memphis neighborhood.
Note: The office is closed on all federal holidays. Call ahead at 9016832613.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at WHITE STATION at 5821 PARK AVE.. Easy access from major highways.
Parking at the White Station postal facility is relatively straightforward, though it can get congested during peak hours. The facility provides a dedicated parking lot directly in front of the building, accessible from Park Avenue. This lot contains approximately 35 spaces, all of which are free for customers. However, during the busiest times of day (typically between 10 AM and 2 PM), finding an available space can be challenging. As an alternative, limited street parking is available on side streets like Quince Road, a block south of Park Avenue, but be mindful of parking restrictions and time limits. Metered parking is not available on Park Avenue itself. During the summer months, be aware that the asphalt parking lot can get extremely hot, so it’s advisable to avoid prolonged exposure to the sun. In the winter, ice can occasionally be a hazard, so exercise caution when walking from your car to the building. For longer appointments or during busy periods, consider arriving 15-20 minutes early to allow ample time to find parking. Utilizing the parking lot behind the nearby CVS Pharmacy (with permission, of course) could provide an option if the facility lot is fully occupied.
Public transportation options to the White Station postal facility are available via the Memphis Area Transit Authority (MATA). Bus route #50, which runs along Park Avenue, has a stop directly in front of the facility. The bus runs every 30 minutes on weekdays and every 60 minutes on weekends. A single ride costs $1.75, or you can purchase a day pass for $3.50. The MATA website provides real-time bus tracking and schedule information. For those arriving from further distances, transferring from other bus routes at the Poplar Avenue transfer point (approximately 1.5 miles north) is a viable option. The facility is wheelchair accessible via the bus route, and the bus stop in front of the facility has a designated wheelchair boarding area. From the bus stop, the entrance to the post office is easily accessible via a level sidewalk. While the nearest train station is not within walking distance, the bus provides a convenient and affordable alternative for those relying on public transportation.
Follow these simple steps to apply for your passport at the WHITE STATION’s office at 5821 PARK AVE.. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into WHITE STATION (5821 PARK AVE.) . We recommend arriving before closing. Call ahead at 9016832613.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Your visit to White Station begins as you approach the building from Park Avenue. The entrance faces directly south, a single glass door amidst a brick facade typical of mid-century postal architecture. Upon entering, you’ll find yourself in a moderate-sized lobby. The passport application counter is located immediately to your right, positioned behind window number 3. Upon entering, take a number from the small dispenser on the wall to your left. The window is staffed by a dedicated postal worker who will guide you through the passport application process. Expect to spend approximately 25-30 minutes completing the necessary forms and having your documents reviewed. While White Station doesn’t offer a separate waiting area, there are a few chairs available along the wall opposite the counter. The facility is fully ADA-compliant, with wheelchair accessibility via a ramp leading to the entrance and accessible restrooms available within the building. The lighting is generally bright and the interior is kept clean and well-maintained. Be prepared to stand if all the chairs are occupied, particularly during peak hours. The overall atmosphere is efficient and professional, with the staff focused on providing prompt and courteous service.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at WHITE STATION versus using our expedited service.
While WHITE STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. WHITE STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The MEMPHIS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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