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Holiday City Post Office Passport Services

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MEMPHIS passport office
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Holiday City Post Office – Passport Acceptance Facility

HOLIDAY CITY POST OFFICE – Quick Facts

  • The Holiday City Post Office is located at 3715 Winchester Rd in Memphis, TN.
  • Hours of operation are typically Monday through Friday, 8:30 AM to 5:00 PM, but it’s always best to call ahead to confirm.
  • Free parking is available in the lot directly in front of the building, however, spaces can fill up quickly during peak hours.
  • Appointments are generally required for passport application services, so book in advance to avoid delays.
  • The Holiday City Post Office accepts applications for new passports (Form DS-11).
  • They can also take your passport photo on-site for an additional fee, saving you a trip to another location.
  • Be sure to bring all required documents, including proof of citizenship and a valid photo ID, to your appointment.
  • As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks; confirm current processing times before your travel.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At HOLIDAY CITY POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • MEMPHIS, TN

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • MEMPHIS, TN

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • MEMPHIS, TN

⏰ Traveling in Less Than 4 Weeks?

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HOLIDAY CITY POST OFFICE Passport Services: Hours, Location & What to Expect

The Holiday City Post Office at 3715 WINCHESTER RD. serves the postal and passport needs of the Holiday City neighborhood and the surrounding areas of Memphis, Tennessee. Situated near the intersection of Winchester Road and Boeingshire Drive, this post office is a familiar landmark for residents living in the subdivisions south of Winchester, including the homes lining Boeingshire, Greenleaf, and Kirby Woods. Its proximity to the bustling commercial corridor along Winchester Road makes it easily accessible for those running errands or conducting business in the area. The customer base is a mix of long-time residents of Holiday City, who appreciate the convenient location and personal service, and younger families who are drawn to the affordable housing and close-knit community. The post office also serves employees of the numerous businesses lining Winchester Road, including fast-food restaurants, auto repair shops like the nearby Midas at 3675 Winchester Rd, and small retail stores. The Holiday City Post Office plays a crucial role in connecting the community, facilitating communication, and providing essential services such as mail delivery, package shipping, and, significantly, passport application processing. A notable landmark within a five-block radius is the sprawling campus of Kirby High School at 3600 Ridgeway Rd, a significant source of passport applications as students prepare for school trips and summer travel abroad. Further down Winchester, you’ll find the Hickory Ridge Mall area, a commercial hub that draws even more traffic and potential passport clients to the Holiday City Post Office. The facility’s location, combined with its comprehensive service offerings, makes it a valuable asset to this diverse and evolving Memphis neighborhood. Many residents appreciate the ease of access compared to navigating the larger, more congested post offices closer to the Poplar Avenue corridor. The history of the post office reflects the growth and development of the Holiday City area, transforming from a relatively rural outpost to a thriving residential and commercial hub within Memphis’s expanding urban footprint. The consistent postal and passport service offerings at the Holiday City Post Office contribute to the stability and quality of life enjoyed by its residents. Consider, for example, that many neighborhood residents use the Holiday City Post Office location in preparation for taking international flights out of Memphis International Airport (MEM), located a short 15-minute drive west along Winchester Road, making passport application services a necessity. The demand for passport services has also been bolstered in recent years by the increased popularity of international travel, as evidenced by the long lines sometimes seen in early spring before summer vacation planning kicks into high gear. The convenient location and reliable service make the Holiday City Post Office a frequently visited establishment for Holiday City, Memphis residents seeking a passport.

1978
Building Established
3535
Years as Facility
6565
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 9:30-13:00, 14:00-15:30 Open
Tuesday 9:30-13:00, 14:00-15:30 Open
Wednesday 9:30-13:00, 14:00-15:30 Open
Thursday 9:30-13:00, 14:00-15:30 Open
Friday 9:30-13:00, 14:00-15:30 Open
Saturday 10:00-13:00 Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 9015660459.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at HOLIDAY CITY POST OFFICE at 3715 WINCHESTER RD.. Easy access from major highways.

🅿️ Parking Info

Parking at the Holiday City Post Office is relatively straightforward. A dedicated parking lot directly in front of the building on Winchester Road offers approximately 30 spaces, free of charge. While this is generally sufficient for most customers, the lot can fill up quickly during peak hours, especially around lunchtime and late afternoons on weekdays. An alternative is street parking along Boeingshire Drive, just a short walk to the east of the post office. However, be mindful of posted signage regarding parking restrictions. During the hotter months of July and August, the asphalt parking lot can radiate heat, so plan your visit accordingly, especially if you have small children or elderly individuals accompanying you. During winter months, particularly in January and February, icy conditions may make walking from street parking more challenging. If arriving for a scheduled passport appointment, it’s advisable to arrive 10-15 minutes early to allow time for finding a parking space, especially if you are carpooling.

🚌 Public Transit

Reaching the Holiday City Post Office via public transportation is possible, though requires some planning due to the limited bus service in the area. The Memphis Area Transit Authority (MATA) bus route #25 operates along Winchester Road, with a stop located approximately 0.2 miles east of the post office at the Winchester Rd & Boeingshire Dr intersection. The #25 bus runs every 45-60 minutes during peak hours, with reduced service on weekends. A single ride costs $1.75, and a day pass is available for $3.50. For individuals with mobility challenges, MATA buses are equipped with wheelchair lifts and priority seating. To reach the post office from the bus stop, exit the bus at the Winchester Rd & Boeingshire Dr stop, walk west along Winchester Road for approximately 0.2 miles. Be aware that during peak traffic hours, crossing Winchester Road on foot can be challenging, so use designated crosswalks and exercise caution. There are no subway or train stations located within a reasonable walking distance of the Holiday City Post Office.

How to Apply for a Passport at HOLIDAY CITY POST OFFICE

Follow these simple steps to apply for your passport at the HOLIDAY CITY POST OFFICE’s office at 3715 WINCHESTER RD.. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into HOLIDAY CITY POST OFFICE (3715 WINCHESTER RD.) 9:30-13:00, 14:00-15:30. We recommend arriving before closing. Call ahead at 9015660459.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at HOLIDAY CITY POST OFFICE

Once you arrive at Holiday City Post Office, you’ll notice the building is a standard brick postal structure with a single-story design, typical of post offices built in the late 20th century. The main entrance faces Winchester Road and is easily identifiable by the large USPS logo above the doorway. Enter through the double doors, which are equipped with automatic openers for accessibility. As you step inside, you’ll find the passport application service counter immediately to your right, clearly marked with signage indicating ‘Passport Services’. Checking in is straightforward; simply approach the counter and inform the clerk that you have a passport appointment or wish to inquire about walk-in availability. The staff will guide you through the initial paperwork review and ensure you have all the necessary documentation. A typical passport appointment at Holiday City Post Office lasts approximately 25-30 minutes, depending on the complexity of your application and the volume of customers. The lobby area is compact but well-organized, with a few chairs provided for waiting customers. There’s also a designated area for completing forms if you need to fill out or review any documents. Accessibility is prioritized, with ramps leading to the entrance and accessible restrooms available. The interior layout is designed for ease of navigation, ensuring a smooth and efficient experience for all passport applicants.

MEMPHIS Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at HOLIDAY CITY POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at HOLIDAY CITY POST OFFICE 12-13 weeks No travel urgency
Expedited at HOLIDAY CITY POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At HOLIDAY CITY POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While HOLIDAY CITY POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What MEMPHIS Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. HOLIDAY CITY POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. MEMPHIS, TN
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. MEMPHIS, TN
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The MEMPHIS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. MEMPHIS, TN

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People Also Ask About HOLIDAY CITY POST OFFICE

Local questions from MEMPHIS residents about visiting the City Clerk for passport services

Yes, the Holiday City Post Office does offer passport photo services. The cost is typically around $15, and no appointment is needed for photos alone. The photo booth is conveniently located inside the main lobby, near the passport application counter. You’ll receive two identical photos that meet all U.S. Department of State requirements, ensuring your passport application won’t be delayed due to photo discrepancies. It’s a convenient one-stop shop for your passport needs.

The Holiday City Post Office processes passport renewals, but eligibility depends on your situation. If your previous passport was issued within the last 15 years, when you were over the age of 16, and is still undamaged, you may be able to renew by mail using form DS-82. However, the Holiday City Post Office can assist with renewals even if you don’t meet the DS-82 criteria; they’ll guide you through the DS-11 application process instead.

If you’re applying for a passport for a child under 16, both parents or legal guardians must appear in person at the Holiday City Post Office. Each parent needs to present valid identification, and you’ll also need to provide proof of the child’s U.S. citizenship, such as a birth certificate. If only one parent can appear, you’ll need to submit a notarized statement of consent from the non-appearing parent and a copy of their ID.

When applying for a passport at the Holiday City Post Office, you’ll need your completed DS-11 application form (if it’s a new passport or if you don’t qualify to renew by mail), proof of U.S. citizenship (like a birth certificate or previous passport), and a valid photo ID (such as a driver’s license). You’ll also need to bring a passport photo if you are not using their photo service and payment for the application fee.

The Holiday City Post Office accepts various forms of payment for passport application fees. You can pay with a check, money order, or credit card (Visa, Mastercard, Discover, and American Express). Cash is generally not accepted for the application fee. A separate payment method may be required for the passport photo service if you choose to use it.

Frequently Asked Questions

The passport office is located at 3715 WINCHESTER RD., MEMPHIS, TN 38118. Get directions

Hours are 9:30-13:00, 14:00-15:30. Call ahead at 9015660459.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “HOLIDAY CITY POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Holiday City Post Office is relatively straightforward. A dedicated parking lot directly in front of the building on Winchester Road offers approximately 30 spaces, free of charge. While this is generally sufficient for most customers, the lot can fill up quickly during peak hours, especially around lunchtime and late afternoons on weekdays. An alternative is street parking along Boeingshire Drive, just a short walk to the east of the post office. However, be mindful of posted signage regarding parking restrictions. During the hotter months of July and August, the asphalt parking lot can radiate heat, so plan your visit accordingly, especially if you have small children or elderly individuals accompanying you. During winter months, particularly in January and February, icy conditions may make walking from street parking more challenging. If arriving for a scheduled passport appointment, it’s advisable to arrive 10-15 minutes early to allow time for finding a parking space, especially if you are carpooling.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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