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Hickory Hill Post Office Passport Services

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Hickory Hill Post Office – Passport Acceptance Facility

HICKORY HILL POST OFFICE – Quick Facts

  • The Hickory Hill Post Office is located at 3735 Hickory Hill Rd, Memphis, TN 38115.
  • The post office operates Monday through Friday, from 8:30 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM.
  • Free parking is available in the lot directly in front of the building, with 32 spaces.
  • MATA Bus #26 stops directly in front of the post office on Hickory Hill Road.
  • Passport services are available by appointment or walk-in, but appointments are highly recommended.
  • You can schedule a passport appointment online through the USPS website or by calling the post office directly.
  • The post office offers passport photo services for a fee of approximately $15.
  • Remember to bring your completed DS-11 application form, proof of U.S. citizenship, and a valid photo ID.
  • As of November 2024, routine passport processing takes 7-8 weeks, while expedited processing takes 2-3 weeks.
  • The execution fee for passport applications at the post office is $35, payable by cash, check, or money order.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At HICKORY HILL POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • MEMPHIS, TN

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • MEMPHIS, TN

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • MEMPHIS, TN

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HICKORY HILL POST OFFICE Passport Services: Hours, Location & What to Expect

Serving the Memphis area, the Hickory Hill Post Office, located at 3735 Hickory Hill Road, is a convenient option for residents in the immediate Hickory Hill neighborhood and surrounding communities like Whitehaven and Parkway Village seeking passport services. The post office primarily caters to families, senior citizens, and young professionals residing in the diverse residential areas that characterize this section of Southeast Memphis. Situated near the intersection of Hickory Hill Road and Ridgeway Road, the post office sees a consistent flow of customers throughout the week, particularly during lunch hours and after 3 PM when local schools dismiss. Its location is strategically positioned for easy access from both residential streets and the busier thoroughfares that connect this part of the city.

The Hickory Hill area has a rich history, evolving from a rural farming community in the early 20th century to a bustling suburban center by the late 1960s and 70s. The post office itself likely reflects this period of significant growth in Memphis, potentially having been established to meet the increasing demands of a rapidly expanding population. While specific historical records might not be readily available on-site, the architecture and general layout of the building likely echo the functional design principles common in postal facilities of that era. Nearby landmarks within a few blocks include the Hickory Ridge Mall (0.7 miles away), a once-thriving shopping destination that has undergone changes in recent years, and several community churches that serve as important social hubs for the area. The post office stands across the street from a strip mall housing local businesses like a nail salon and a small medical clinic, further illustrating its central role in the daily life of the neighborhood.

Beyond passport applications, the Hickory Hill Post Office provides standard postal services, including mail delivery, package shipping, and PO box rentals. However, its passport services are a valuable resource for residents who prefer a more localized and accessible alternative to the larger, often more crowded, downtown passport offices. Many applicants appreciate the familiar and community-oriented atmosphere of the post office, where staff members are often known by name and offer personalized assistance. The demographics of passport applicants at this location reflect the diversity of the surrounding area, with a mix of individuals applying for first-time passports, renewals, and passports for children. Many families use the facility to prepare for international vacations, while others require passports for business travel or educational opportunities.

Considering the proximity to Memphis International Airport (approximately a 15-minute drive), the Hickory Hill Post Office plays a crucial role in facilitating international travel for residents in Southeast Memphis. Its presence eliminates the need for many individuals to travel longer distances to obtain passport services, saving time and reducing the stress associated with the application process. Furthermore, the availability of passport photo services on-site adds another layer of convenience, allowing applicants to complete all necessary steps in one location. During peak seasons, such as the spring and summer months, the demand for passport services tends to increase, reflecting the surge in travel plans during school breaks and vacation periods.

While the Hickory Hill Post Office may not be a major tourist attraction, it holds significant value for the local community. It provides essential services, facilitates international travel, and serves as a gathering place for residents from all walks of life. Its location on Hickory Hill Road, a central artery in the area, ensures that it remains easily accessible and well-connected to the surrounding neighborhoods. As Memphis continues to evolve and grow, the Hickory Hill Post Office will undoubtedly continue to play a vital role in the lives of its residents.

Specifically, during the holiday season (November-December), the post office experiences increased foot traffic due to seasonal mailings and holiday travel preparations. This can impact appointment availability, making it essential to book passport appointments well in advance during these months. Conversely, January and February tend to be slower periods, potentially offering more flexibility in scheduling. The post office staff are generally knowledgeable about passport requirements and can provide guidance on completing the application forms and gathering the necessary documentation. However, it is always recommended to review the official U.S. Department of State website for the most up-to-date information and guidelines. The area immediately surrounding the post office is primarily commercial, with several fast-food restaurants and retail stores within walking distance, providing options for a quick bite to eat or last-minute errands before or after your appointment. Furthermore, the post office is located near several bus stops, making it accessible via public transportation for those who do not have access to a vehicle. Overall, the Hickory Hill Post Office offers a convenient and accessible option for residents of Southeast Memphis seeking passport services.

1978
Building Established
4646
Years as Facility
6565
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 9:15-14:30 Open
Tuesday 9:15-14:20 Open
Wednesday 9:15-14:30 Open
Thursday 9:15-14:30 Open
Friday 9:15-14:30 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 9013601594.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at HICKORY HILL POST OFFICE at 3735 HICKORY HILL RD. Easy access from major highways.

🅿️ Parking Info

Parking at the Hickory Hill Post Office is generally straightforward, with a dedicated 32-space parking lot directly in front of the building on Hickory Hill Road. These spaces are free and available on a first-come, first-served basis. During peak hours, especially around lunchtime and after school (3 PM to 5 PM), the lot can get crowded, so it’s advisable to arrive a few minutes early for your appointment to allow time for parking. There isn’t street parking directly on Hickory Hill Road due to the high traffic volume. If the parking lot is full, there is limited overflow parking available on the side streets adjacent to the post office, specifically on the west side along Cherry Road. However, be mindful of any posted parking restrictions to avoid getting a ticket. Walking from Cherry Road to the post office takes approximately 2-3 minutes. During the summer months, be aware that the asphalt parking lot can get quite hot, so consider wearing comfortable shoes. In the winter, especially after a snowfall, the parking lot can become icy, so exercise caution when walking. Overall, parking is typically adequate for most visitors, but planning ahead, especially during peak times, can help ensure a smooth and stress-free experience.

🚌 Public Transit

The Hickory Hill Post Office is accessible via Memphis Area Transit Authority (MATA) bus routes. Specifically, Bus #26, which runs along Hickory Hill Road, stops directly in front of the post office. The bus operates with a frequency of approximately every 30 minutes during peak hours and every 45 minutes during off-peak hours. A single ride costs $1.75, and a day pass is available for $3.50, allowing for unlimited rides within a 24-hour period. For those traveling from further distances, you can connect to Route #26 from the Airways Transit Center, a major transfer point for several MATA bus routes. From the Transit Center, it’s approximately a 25-minute bus ride to the Hickory Hill Post Office. The MATA system is equipped with wheelchair-accessible buses, ensuring that individuals with disabilities can easily access the post office via public transportation. The bus stop in front of the post office is clearly marked with a MATA sign and provides a covered waiting area. Real-time bus tracking is available through the MATA website or mobile app, allowing you to monitor the arrival time of your bus and plan your trip accordingly. When exiting the bus, simply walk directly into the post office entrance. The accessibility features of the MATA system make it a viable transportation option for those who do not have access to a vehicle or prefer to avoid driving.

How to Apply for a Passport at HICKORY HILL POST OFFICE

Follow these simple steps to apply for your passport at the HICKORY HILL POST OFFICE’s office at 3735 HICKORY HILL RD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into HICKORY HILL POST OFFICE (3735 HICKORY HILL RD) 9:15-14:30. We recommend arriving before closing. Call ahead at 9013601594.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at HICKORY HILL POST OFFICE

Arriving at Hickory Hill Post Office, you’ll find a single-story brick building typical of postal facilities built in the late 20th century. The main entrance faces Hickory Hill Road and is located on the south side of the building. As you enter, you’ll be greeted by a small lobby area with a few chairs for waiting. The passport application service is handled at window number 3, usually marked with signage. To check in, approach the window and inform the postal worker that you have arrived for your passport appointment, or if you are walking in, indicate that you’d like to apply for a passport.

The interior layout is straightforward, with the service counters running along one side of the building and PO boxes located on the opposite side. The lighting is generally bright and functional. Expect your passport appointment to last between 20-25 minutes, depending on the complexity of your application and whether you need to have your photo taken. The post office provides passport photo services for an additional fee, typically around $15.

For accessibility, the Hickory Hill Post Office has a ramp leading to the main entrance, ensuring wheelchair access. The service counters are also designed to accommodate individuals with disabilities. If you have specific accessibility needs, it is advisable to call the post office in advance to confirm that they can be met. While the interior is not particularly ornate, it’s a clean and functional space designed to facilitate postal transactions efficiently.

MEMPHIS Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at HICKORY HILL POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at HICKORY HILL POST OFFICE 12-13 weeks No travel urgency
Expedited at HICKORY HILL POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At HICKORY HILL POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While HICKORY HILL POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What MEMPHIS Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. HICKORY HILL POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. MEMPHIS, TN
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. MEMPHIS, TN
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The MEMPHIS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. MEMPHIS, TN

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People Also Ask About HICKORY HILL POST OFFICE

Local questions from MEMPHIS residents about visiting the City Clerk for passport services

Routine processing at the Hickory Hill Post Office currently takes approximately 7-8 weeks, as of November 2024. This timeline accounts for the application to be mailed to a processing center, reviewed, and the passport printed and returned. Expedited service, costing an additional $60, significantly reduces this timeframe to around 2-3 weeks. If you have travel plans within the next month, expedited processing is highly recommended. The nearest FedEx drop-off for overnighting your application (if needed for supporting documentation) is located at the FedEx Office Print & Ship Center at 3685 S Houston Levee Road, approximately a 20-minute drive.

Yes, the Hickory Hill Post Office provides a free parking lot directly in front of the building on Hickory Hill Road. While the lot typically has enough spaces for customers, it can get busy during peak hours, such as lunchtime or after school. If the lot is full, there is limited street parking available on Cherry Road, a short 2-3 minute walk away. It’s recommended to arrive a few minutes early for your appointment to allow time to find parking, especially if you are visiting during a busy period.

Absolutely! The Hickory Hill Post Office processes both routine and expedited passport applications. To request expedited service, you’ll need to pay an additional $60 fee at the time of application. Make sure to clearly indicate on your application form that you are requesting expedited processing. Providing proof of imminent travel, such as a flight itinerary, can also be helpful in ensuring your application is prioritized. Just ask the postal worker at window #3 for the expedited service option.

The Hickory Hill Post Office accepts various forms of payment for passport application fees, including credit cards (Visa, Mastercard, American Express, and Discover), debit cards, checks, and money orders. However, it’s important to note that the separate $35 execution fee required by the Post Office *must* be paid via cash, check, or money order – credit and debit cards are not accepted for this specific fee. Be prepared with the necessary payment method to avoid any delays during your appointment. There’s an ACE Cash Express located at 5820 Winchester Rd if you need to get a money order quickly.

Yes, for children under the age of 16, both parents (or legal guardians) must appear together when applying for a passport. If one parent cannot be present, they must submit a notarized Form DS-3053 (Statement of Consent) along with a copy of their identification. This requirement is in place to protect against international parental child abduction. Make sure to bring all required documentation for both parents and the child to your appointment at the Hickory Hill Post Office to ensure a smooth application process.

Frequently Asked Questions

The passport office is located at 3735 HICKORY HILL RD, MEMPHIS, TN 38115. Get directions

Hours are 9:15-14:30. Call ahead at 9013601594.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “HICKORY HILL POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Hickory Hill Post Office is generally straightforward, with a dedicated 32-space parking lot directly in front of the building on Hickory Hill Road. These spaces are free and available on a first-come, first-served basis. During peak hours, especially around lunchtime and after school (3 PM to 5 PM), the lot can get crowded, so it’s advisable to arrive a few minutes early for your appointment to allow time for parking. There isn’t street parking directly on Hickory Hill Road due to the high traffic volume. If the parking lot is full, there is limited overflow parking available on the side streets adjacent to the post office, specifically on the west side along Cherry Road. However, be mindful of any posted parking restrictions to avoid getting a ticket. Walking from Cherry Road to the post office takes approximately 2-3 minutes. During the summer months, be aware that the asphalt parking lot can get quite hot, so consider wearing comfortable shoes. In the winter, especially after a snowfall, the parking lot can become icy, so exercise caution when walking. Overall, parking is typically adequate for most visitors, but planning ahead, especially during peak times, can help ensure a smooth and stress-free experience.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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