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The Bartlett Station facility serves Memphis and the surrounding communities of Shelby County, providing essential passport services to residents in the Elmore Park and Bartlett areas. Situated on Elmore Park Road, just east of the intersection with Stage Road, the location is easily accessible to those living in nearby neighborhoods like Brunswick and Ellendale. This particular facility sees a steady stream of families, seniors, and business travelers seeking to obtain or renew their U.S. passports. The demographics of the area are diverse, reflecting a mix of long-time residents and newer families drawn to the area’s affordable housing and proximity to Memphis. Historically, the Elmore Park area was primarily agricultural before experiencing significant residential development in the latter half of the 20th century. The Bartlett Station facility itself has been a fixture in the community for over two decades, offering passport services and other postal needs. A key landmark within walking distance is the Bartlett Public Library, located on Stage Road just a short distance west of Elmore Park Road, offering a valuable resource for those needing assistance with passport application forms or access to computers. Just north of the post office on Elmore Park Rd is the well-known local staple, the Elmore Park ball fields. The facility plays a crucial role in facilitating international travel for residents, whether for leisure, business, or family visits abroad. The proximity to major transportation arteries like Interstate 40 and U.S. Highway 70 (Stage Road) makes Bartlett Station a convenient choice for individuals throughout the northeastern Memphis metropolitan area. The facility addresses the passport needs of those who may not want to travel into the downtown Memphis area or Germantown to access other passport acceptance facilities. The station is heavily used by residents of Cordova and Raleigh, particularly during peak travel seasons like spring break and summer vacation. Many local businesses, including those in the medical and technology sectors, rely on the Bartlett Station facility to ensure their employees have the necessary travel documents for international conferences and projects. Its presence streamlines the passport application process for thousands of Shelby County residents annually, preventing longer drives and wait times at more centralized locations. The staff at Bartlett Station are known for their helpfulness and efficiency, guiding applicants through the often-complex requirements of the passport application process, and thus maintaining strong ties with the community it serves.
Note: The office is closed on all federal holidays. Call ahead at 9013880156.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at BARTLETT STATION at 2966 ELMORE PARK RD.. Easy access from major highways.
Parking at the Bartlett Station facility is generally straightforward, with a dedicated 32-space parking lot directly in front of the building on Elmore Park Road. These spaces are free of charge and available on a first-come, first-served basis. During peak hours, particularly between 11 AM and 2 PM on weekdays, the lot can fill up quickly. In such cases, limited street parking is available on Elmore Park Road itself. However, be mindful of posted signage and avoid parking in designated no-parking zones to avoid a $35 fine. A smart strategy is to arrive slightly before your appointment time (10-15 minutes early) to secure a parking spot. During the summer months, be aware that the asphalt parking lot can get quite hot, so it’s advisable to park in a shaded area if available. In the winter, take extra caution, as ice can accumulate on the parking lot surface, particularly during early morning hours. There are no paid parking garages or lots within easy walking distance, so relying on the on-site parking is generally the best option. An overflow lot is not available.
Public transportation options to the Bartlett Station facility are somewhat limited, but accessible via the Memphis Area Transit Authority (MATA). Bus Route #56 has a stop located approximately 0.3 miles away at the intersection of Elmore Park Road and Stage Road, requiring a short walk to the facility. The bus runs approximately every 45 minutes during peak hours and less frequently during off-peak times. A single ride costs $1.75, and a day pass is available for $4.00. From the Route #56 stop, walk south on Elmore Park Road to reach the Bartlett Station. The sidewalks are generally well-maintained and wheelchair accessible. The closest major transit hub is the Airways Transit Center, located several miles away. Passengers arriving from the Transit Center will need to transfer to Route #56 to reach Bartlett Station. Note that the bus route may experience delays during rush hour traffic or inclement weather. While the MATA bus system offers limited connectivity directly to the facility, it remains a viable option for those without personal vehicles.
Follow these simple steps to apply for your passport at the BARTLETT STATION’s office at 2966 ELMORE PARK RD.. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into BARTLETT STATION (2966 ELMORE PARK RD.) 8:30-11:30, 13:00-15:00. We recommend arriving before closing. Call ahead at 9013880156.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
The passport application process at Bartlett Station starts with entering through the main entrance on the south side of the building, facing Elmore Park Road. The architectural style is typical of a mid-century postal facility, featuring a brick facade and large windows providing natural light. Upon entering, proceed directly to Window #3, specifically designated for passport services. There may or may not be a dedicated line, depending on the volume of customers. It’s advisable to arrive 10-15 minutes before your scheduled appointment time, if you have one. If you are a walk-in, anticipate a potentially longer wait, especially during peak hours between 11:00 AM and 2:00 PM. The typical appointment duration for a passport application review and submission ranges from 18 to 22 minutes, assuming all documents are in order. The interior layout consists of a lobby area with postal service kiosks, package drop-off locations, and the aforementioned service windows along the back wall. Accessibility features include wheelchair ramps at the entrance and accessible restrooms located near the lobby. Signage is clear and easy to follow, directing customers to the appropriate service areas. The staff is generally efficient, aiming to process applications quickly while ensuring compliance with all federal regulations. Seating is limited, with approximately six to eight chairs available in the waiting area. Overall, the process is streamlined to minimize wait times and provide a convenient experience for passport applicants.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at BARTLETT STATION versus using our expedited service.
While BARTLETT STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. BARTLETT STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The MEMPHIS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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