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Centrally located in Knoxville, the Ut – Knoxville Passport Services facility at 1502 Cumberland Avenue stands as an essential resource for international travel documentation. Situated directly within the bustling Fort Sanders neighborhood, this facility is strategically positioned to serve the diverse needs of the University of Tennessee community and beyond. The vibrant Cumberland Avenue ‘Strip,’ a dynamic corridor connecting downtown Knoxville with the main UT campus, places this office at a nexus of student life, academic pursuits, and local commerce. It specifically caters to University of Tennessee students, faculty, and staff, offering unparalleled convenience for those immersed in campus activities, whether preparing for study abroad programs, international research, or simply a well-deserved vacation. Beyond the immediate campus population, residents of Fort Sanders, students from nearby dormitories like Stokely Hall (just a few blocks south on Volunteer Blvd), and even professionals commuting into downtown Knoxville find this location remarkably accessible compared to more distant government offices.
The presence of a passport acceptance facility on a university campus like UT Knoxville provides several unique advantages. Unlike larger, often overwhelmed postal service locations, this facility typically operates with a more focused approach, potentially offering a more personalized and efficient experience. It integrates seamlessly into the academic rhythm, with hours often tailored to accommodate university schedules, though it’s always prudent to check current operating times. Its proximity means students don’t need to navigate complex city transit routes or extensive parking challenges off-campus, reducing a significant barrier to applying for essential travel documents. Furthermore, the environment often feels more welcoming and less bureaucratic than a traditional government building, fostering a smoother application process, especially for first-time applicants.
The historical backdrop of Cumberland Avenue itself, evolving from a vital route connecting early Knoxville to points west, to its current incarnation as a vibrant university district, lends context to the facility’s placement. This avenue has long been a focal point for student activity, lined with businesses catering to campus life. The building housing the passport services is integrated into a larger university complex, reflecting UT Knoxville’s commitment to providing comprehensive services to its constituents. Within a five-block radius, several significant Knoxville landmarks punctuate the landscape. Just a few blocks east on Volunteer Boulevard, the iconic Neyland Stadium, home of the Tennessee Volunteers, dominates the skyline, often buzzing with activity on game days. To the south, along the banks of the Tennessee River, stands the colossal Thompson-Boling Arena, a major venue for basketball and concerts. Directly west of the facility, the McClung Museum of Natural History & Culture on Volunteer Boulevard offers a quiet academic counterpoint, while the majestic Ayres Hall, with its distinctive dome, crowns the hill north of Cumberland Avenue, an enduring symbol of the university. These immediate surroundings create a specific, navigable context for anyone visiting the passport services, grounding it firmly in the fabric of the university and the broader Knoxville community. This centralized campus location, coupled with specific academic support, makes it a preferred choice for thousands seeking passport assistance each year, streamlining what can often be a complex process into a manageable campus errand.
Note: The office is closed on all federal holidays. Call ahead at 8659747960.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at UT – KNOXVILLE PASSPORT SERVICES at 1502 CUMBERLAND AVE. Easy access from major highways.
Navigating parking around the Ut – Knoxville Passport Services facility at 1502 Cumberland Avenue requires some local knowledge, especially during peak university hours. Direct metered street parking on Cumberland Avenue itself is scarce, offering perhaps 5-8 spots directly in front of or adjacent to the facility. These spots are typically enforced Monday through Friday, 8 AM to 6 PM, costing approximately $1.50 per hour, payable via the ParkMobile app or by coin at individual meters. They are often occupied. A more reliable option is to utilize one of the University of Tennessee’s public parking garages. The Volunteer Hall Garage at 1526 White Avenue is highly recommended, situated just one block north and slightly east, approximately a 0.2-mile walk. Hourly rates here typically run about $2.00-$2.50 for the first hour, with daily maximums around $15.00. Another viable choice is the White Avenue Garage at 1621 White Avenue, a comparable distance away. For early morning appointments (before 9 AM), metered street parking on side streets like 17th Street or Clinch Avenue might yield a spot, but availability diminishes quickly. Always aim to arrive 15-20 minutes prior to your appointment to secure parking and walk to the office. During summer months, be mindful of direct sun exposure, making a short walk from a garage a more comfortable option. In winter, especially after freezing rain, garage parking eliminates concerns about icy sidewalks or windshield scraping, ensuring a safer and less stressful start to your visit.
Accessing Ut – Knoxville Passport Services via public transit is a convenient option, particularly using the Knoxville Area Transit (KAT) bus system. The facility at 1502 Cumberland Avenue is well-served by several KAT routes. The most direct connection is often via routes like the Fort Sanders Trolley (Route 45) or other main campus routes that traverse Cumberland Avenue, such as Route 11 Kingston Pike or Route 17 Highland Ave, which frequently have stops in the vicinity. The nearest KAT bus stop is located directly on Cumberland Avenue, just west of the intersection with 17th Street, placing you within a short 150-foot walk to the facility’s entrance. Buses on these main corridors typically operate every 20-30 minutes during peak weekday hours (7 AM – 6 PM), with reduced service frequency to every 45-60 minutes in the evenings and on Saturdays. A single ride costs $1.50, and a day pass can be purchased for $4.00, allowing unlimited rides across the network. All KAT buses are fully wheelchair accessible, equipped with ramps and designated seating areas, ensuring that everyone can comfortably reach the passport office. Upon exiting the bus at the Cumberland Avenue stop, simply walk east along Cumberland Avenue; the building will be clearly visible on your left, just past the small green space adjacent to the street.
Follow these simple steps to apply for your passport at the UT – KNOXVILLE PASSPORT SERVICES’s office at 1502 CUMBERLAND AVE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into UT – KNOXVILLE PASSPORT SERVICES (1502 CUMBERLAND AVE) . We recommend arriving before closing. Call ahead at 8659747960.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Walking into Ut – Knoxville Passport Services, visitors will find themselves in a professional, albeit compact, administrative space, likely on the ground floor of a modern or recently renovated university building. The most direct entrance is typically on the north side of the building, facing Cumberland Avenue, often marked with clear signage indicating ‘Passport Services’ or ‘Student Services.’ Upon entry, the architectural style is generally functional and clean, featuring institutional-grade flooring, perhaps durable tile or commercial carpeting, with bright, energy-efficient lighting. The immediate reception area usually has a modest waiting section with a few comfortable chairs. To check in for your appointment, you’ll typically proceed to a well-marked reception counter, often immediately to your right or directly ahead, where a staff member, possibly a student assistant or dedicated administrator, will verify your scheduled time. There are often one or two dedicated service windows for processing applications. A typical passport application appointment here is efficiently managed, generally lasting between 18-22 minutes from check-in to completion, assuming all documents are prepared. The layout is designed for a streamlined flow, ensuring privacy at the service windows while maintaining an open, accessible environment. For accessibility, the entrance features a wide doorway, and the service counters are designed to accommodate individuals in wheelchairs, with clear pathways free of obstructions. Any necessary forms or information displays are positioned at accessible heights.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at UT – KNOXVILLE PASSPORT SERVICES versus using our expedited service.
While UT – KNOXVILLE PASSPORT SERVICES offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. UT – KNOXVILLE PASSPORT SERVICES was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The KNOXVILLE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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