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The Knoxville Gmf Window at 1237 E. WEISGARBER RD. serves as a crucial passport acceptance facility for residents across West Knoxville and the surrounding communities, including Cedar Bluff, Lovell Heights, and even extending to parts of Farragut and Karns. Positioned strategically within the bustling commercial and light industrial corridor just north of Kingston Pike, this General Mail Facility (GMF) offers a distinct advantage due to its accessibility and dedicated postal services. The facility primarily caters to working professionals and families residing in the burgeoning residential developments off Middlebrook Pike and Schaeffer Road, many of whom seek the convenience of a larger postal hub rather than navigating downtown traffic for county clerk services.
Historically, the expansion of the United States Postal Service (USPS) in Knoxville closely mirrored the city’s outward growth in the latter half of the 20th century. As West Knoxville transformed from agricultural land into a vibrant suburban and commercial district in the 1970s and 80s, the need for a central mail processing and distribution center became paramount. The Knoxville GMF, established in 1982, was a direct response to this demographic shift, consolidating operations that were once spread across smaller post offices. Its location on E. Weisgarber Road was chosen for its proximity to major transportation arteries like I-40 and I-75, ensuring efficient mail logistics and, eventually, convenient public access for services like passport applications. This facility isn’t merely a point for mail; it represents a commitment to supporting the evolving needs of a rapidly expanding metropolitan edge.
What sets the Knoxville Gmf Window apart is its operational scale and specialization. Unlike smaller neighborhood post offices, this GMF is designed for higher transaction volumes, which often translates to more available appointment slots for passport services and potentially shorter overall wait times. The passport services are typically handled by a dedicated staff member who focuses solely on these complex applications, minimizing errors and streamlining the process. This specific focus is a considerable benefit for individuals who may feel overwhelmed by the detailed requirements of a passport application, offering a more guided and efficient experience.
The user base for this facility is diverse, ranging from recent college graduates needing their first passport for international travel to seasoned business travelers renewing an expired document, and families preparing for vacations abroad. Many applicants appreciate the ample, free parking, a luxury not always available at urban passport facilities. Located just two blocks west of the intersection of E. Weisgarber Road and Schaeffer Road, the GMF is easily identifiable. A significant nearby landmark is the large Tractor Supply Co. store at 1200 E. Weisgarber Road, less than a quarter-mile to the east, making the GMF straightforward to locate for those unfamiliar with the immediate area. Another recognizable spot is the Knoxville GMF Federal Credit Union, situated directly adjacent to the main postal facility, providing a clear reference point.
For residents in the more affluent subdivisions north of Kingston Pike and west of Pellissippi Parkway, the GMF on E. Weisgarber offers a welcome alternative to driving into downtown Knoxville. It serves as an accessible touchpoint for communities like West Hills, Bluegrass, and Fox Den. While the facility’s architecture is primarily functional, characterized by durable brick and concrete construction typical of 1980s government buildings, its operational efficiency and specific service offerings define its value to the community. The GMF continues to be a cornerstone of postal operations in Knox County, adapting to provide essential services, including critical passport application assistance, directly where the suburban population has grown, reinforcing its role as a vital local resource.
Note: The office is closed on all federal holidays. Call ahead at 8655584583.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at KNOXVILLE GMF WINDOW at 1237 E. WEISGARBER RD.. Easy access from major highways.
Parking at the Knoxville Gmf Window at 1237 E. Weisgarber Road is notably straightforward and convenient, a significant advantage over many other facilities. The site boasts a dedicated, free surface parking lot immediately adjacent to the main building entrance on its north side, directly facing E. Weisgarber Road. This well-maintained lot offers approximately 75 marked spaces, including several clearly designated accessible spots, ensuring ample availability even during busier periods like weekday lunchtimes or late afternoons. There are no hourly meters or daily fees to contend with; all parking on the GMF property is complimentary for visitors. For those needing a brief moment to organize documents or wait, there’s usually a consistent flow of traffic, allowing for easy ingress and egress. While the primary lot is generous, should it be unexpectedly full during an exceptionally busy spell, limited overflow parking might be found on Technology Drive, a short, less-trafficked road running parallel to the GMF’s rear, approximately 0.2 miles south. However, this is rarely necessary. During summer months, the expansive asphalt can become quite warm, so consider parking closer to the building for shorter walks. In winter, while rare for Knoxville, be mindful of potential icy patches in shaded areas, though the lot is usually well-maintained by facility staff, ensuring clear pathways to the entrance for all passport appointment attendees.
Public transit access to the Knoxville Gmf Window on E. Weisgarber Road is primarily served by Knoxville Area Transit (KAT) bus routes, offering a viable alternative to driving for many residents. The most direct service is provided by KAT Route 19, which travels along Middlebrook Pike, a major thoroughfare just two blocks south of the GMF. Passengers utilizing Route 19 should disembark at the bus stop located at the intersection of Middlebrook Pike and E. Weisgarber Road. From this stop, the GMF is an easy, flat walk of approximately 0.25 miles north on E. Weisgarber Road, taking about 4-5 minutes. Route 19 operates with a typical frequency of every 30 minutes on weekdays during peak hours and hourly during off-peak times, with slightly reduced service on Saturdays. A single ride costs $1.50, and a day pass is available for $4.00, payable with exact cash or via the KATbus app. All KAT buses are equipped with wheelchair ramps and designated seating areas, ensuring full accessibility for passengers with mobility devices. For those connecting from other parts of the city, transferring to Route 19 at the Knoxville Station downtown (at 301 Church Ave) is a common strategy. Plan your journey using the KAT system’s real-time tracker for the most up-to-date schedule information, ensuring a timely arrival for your passport appointment at the Knoxville Gmf Window.
Follow these simple steps to apply for your passport at the KNOXVILLE GMF WINDOW’s office at 1237 E. WEISGARBER RD.. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into KNOXVILLE GMF WINDOW (1237 E. WEISGARBER RD.) 10:00-16:00. We recommend arriving before closing. Call ahead at 8655584583.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
The process at Knoxville Gmf Window for passport services is designed for efficiency within a larger postal operation. Upon arriving at 1237 E. Weisgarber Road, visitors should proceed to the facility’s main entrance, which is prominently located on the north side of the building, facing E. Weisgarber Road. This entrance leads into a spacious, well-lit lobby area that maintains the utilitarian, yet organized, aesthetic of a mid-to-late 20th-century government facility. The interior features durable tile flooring and high ceilings, characteristic of functional buildings of its era. To check in for a passport appointment, applicants should look for the Passport Services window, typically designated as Window #3 or #4, located along the main service counter on the right-hand side as you enter. Clear signage directs visitors.
This specific window is often staffed by a dedicated clerk focusing solely on passport applications, minimizing the potential for delays associated with general postal inquiries. The typical appointment duration at the Knoxville Gmf Window ranges from 18 to 22 minutes, assuming all documentation is in order. The layout of the waiting area provides comfortable seating, and the queues are generally managed effectively, even during peak afternoon hours. For accessibility, the main entrance features a gentle ramp, and the service counters are designed to accommodate individuals using wheelchairs, ensuring a welcoming environment for all visitors.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at KNOXVILLE GMF WINDOW versus using our expedited service.
While KNOXVILLE GMF WINDOW offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. KNOXVILLE GMF WINDOW was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The KNOXVILLE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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4 additional locations serving Knoxville, TN Passport Services
Local questions from KNOXVILLE residents about visiting the City Clerk for passport services
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