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Knox County Clerk Passport Services

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KNOXVILLE passport office
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Knox County Clerk – Passport Acceptance Facility

KNOX COUNTY CLERK – Quick Facts

  • The Knox County Clerk’s office is located at 4734 Centerline Drive in West Knoxville, Tennessee, making it accessible for residents across the western part of the county.
  • Passport services are available Monday through Friday, typically from 8:00 AM to 4:30 PM, though specific passport counter hours may vary slightly.
  • Ample free parking is provided in a dedicated surface lot directly adjacent to the building, offering approximately 60-75 spaces for visitor convenience.
  • Appointments are highly recommended for passport services to minimize wait times, and walk-ins are accommodated on a first-come, first-served basis.
  • On-site passport photo services are available for a fee of $15, ensuring compliance with federal requirements without needing an extra stop.
  • The facility processes new passport applications (DS-11), renewals by mail (DS-82 if eligible), and offers expedited service options for an additional federal fee.
  • Applicants must bring proof of U.S. citizenship, a valid government-issued photo ID, and the completed DS-11 form for new applications.
  • The federal execution fee for passport applications is $35, payable to the Knox County Clerk, separate from the passport book/card fees paid to the U.S. Department of State.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At KNOX COUNTY CLERK

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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Sarah M. • KNOXVILLE, TN

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“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • KNOXVILLE, TN

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KNOX COUNTY CLERK Passport Services: Hours, Location & What to Expect

This Knoxville passport facility, operated by the Knox County Clerk, stands as a critical point of access for international travel documentation within the vibrant West Knoxville area. Located precisely at 4734 Centerline Drive, the office is strategically positioned within the thriving Cedar Bluff neighborhood, a dynamic commercial and residential district situated just off the bustling Kingston Pike corridor. This specific location in the western part of the county makes it particularly convenient for residents of Cedar Bluff, West Hills, and Bearden, as well as those commuting from farther out in Farragut or Karns. The facility is not merely a government outpost; it serves as a central resource for a diverse demographic, including suburban families planning international vacations, University of Tennessee faculty and students embarking on study abroad programs or research trips, and business professionals from the numerous corporations and healthcare providers, like those at Fort Sanders West Medical Center just 1.5 miles east, requiring timely travel documents.

Centerline Drive itself is a modern artery running parallel to Kingston Pike, characterized by a mix of professional office buildings, medical practices, and some retail establishments. The intersection of Centerline Drive and N Gallaher View Road, a mere 0.1 miles west of the clerk’s office, is a recognizable waypoint, making the facility straightforward to locate. What distinguishes the Knox County Clerk’s office as a passport acceptance agent is its integrated approach to county services, providing a streamlined experience that many larger, standalone passport centers cannot offer. Staff members are cross-trained in various county functions, yet maintain a specialized expertise in passport application protocols, ensuring accuracy and efficiency. This integration means that while the core mission is passport processing, the underlying operational philosophy is deeply rooted in comprehensive public service, reflecting the county’s commitment to its citizens.

The history of this particular branch of the Knox County Clerk’s office aligns with the expansive development of West Knoxville, which experienced significant growth from the late 20th century onwards. As Knoxville expanded westward, so too did the demand for accessible government services outside the downtown core. The Centerline Drive location was established to decentralize county functions, bringing them closer to a rapidly growing population base. Originally focusing on vehicle registration and property tax payments, the office gradually incorporated passport services, recognizing the increasing need for international travel documents among the affluent and mobile populace of the area. This evolution demonstrates a responsive public administration adapting to the changing needs of its community. The building itself, a sturdy, utilitarian structure characteristic of late 20th-century government annexes, reflects this practical approach, prioritizing function and accessibility.

Unique aspects of this facility include its remarkably consistent operational hours and its commitment to minimizing wait times, often a challenge in public service environments. The proximity to the Gallaher View Professional Center, directly across Centerline Drive, provides a convenient synergy for individuals handling multiple errands in one trip. Within a five-block radius, applicants will find numerous professional services, adding to the convenience. For instance, the offices within the Gallaher View Professional Center or the medical facilities off N Gallaher View Road represent nearby points of interest. The local context further enhances the experience; the area, while commercial, retains a sense of community, with local eateries and small businesses interspersed among larger chains. The professionalism of the Knox County Clerk’s team, coupled with the facility’s strategic placement and well-managed operations, solidifies its reputation as a preferred passport application site for many Knox County residents, offering a reliable and straightforward process for securing crucial travel documents.

1993
Building Established
2020
Years as Facility
125125
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 8657054866.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at KNOX COUNTY CLERK at 7. 4734 CENTERLINE DR.. Easy access from major highways.

🅿️ Parking Info

Navigating parking at the Knox County Clerk’s office on Centerline Drive is generally straightforward, thanks to its suburban location and dedicated infrastructure. The most convenient option is the large, free surface parking lot immediately adjacent to the building, accessible directly from Centerline Drive. This lot typically offers between 60 to 75 clearly marked spaces, including several ADA-compliant spots near the main entrance on the south side of the building. We recommend arriving 10-15 minutes prior to your scheduled appointment to secure a prime spot, especially during peak hours like Tuesday and Thursday mornings or around the lunch period. While street parking on Centerline Drive itself is generally prohibited to maintain traffic flow, some overflow parking may be found a short walk away. For instance, the professional office park on N Gallaher View Road, about 0.2 miles west, sometimes has public-facing spots, though these are not guaranteed for clerk’s office visitors. During summer months, be prepared for significant heat; choose shaded spots if available to keep your vehicle cooler. In winter, especially after a rare snow or ice event, the lot is usually well-plowed and salted, but exercise caution on icy patches. The ample, free on-site parking is a significant advantage, eliminating the need to search for paid alternatives.

🚌 Public Transit

Public transit access to the Knox County Clerk’s office at 4734 Centerline Drive is primarily facilitated by Knoxville Area Transit (KAT) bus services. The most direct route is KAT Bus #11, which travels along the major Kingston Pike corridor. Passengers should disembark at the designated bus stop located near the intersection of Kingston Pike and Centerline Drive, which is approximately 0.4 miles, or about an 8-minute walk, from the facility. Upon exiting the bus, walk north on Centerline Drive, past the residential areas, and the county clerk’s building will be on your left. Bus #11 operates with a frequency of approximately every 30 minutes during standard weekday business hours, from 6:30 AM to 6:00 PM, making it a viable option for those without personal transportation. A single ride costs $1.50, and a day pass is available for $4.00, payable directly on the bus with exact cash or via the KAT app. All KAT buses are equipped with wheelchair ramps or lifts and securement areas, ensuring full accessibility for passengers with mobility devices. For those connecting from other parts of Knoxville, transfers at the Knoxville Station downtown are seamless. Planning your trip using the KAT website or a real-time transit app is advised to account for any potential schedule variations.

How to Apply for a Passport at KNOX COUNTY CLERK

Follow these simple steps to apply for your passport at the KNOX COUNTY CLERK’s office at 7. 4734 CENTERLINE DR.. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into KNOX COUNTY CLERK (7. 4734 CENTERLINE DR.) . We recommend arriving before closing. Call ahead at 8657054866.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at KNOX COUNTY CLERK

Inside Knox County Clerk, visitors encounter a modern, well-maintained government facility designed for efficient public interaction. The building, a two-story structure featuring a contemporary brick facade and ample windows, is accessed via the main entrance situated prominently on the south side, directly facing Centerline Drive. As you step through the automatic sliding glass doors, you’ll find a clean, open lobby area. The passport service counter is clearly designated and typically located to your immediate right, often marked by overhead signage indicating “Passport Services” or a specific window number, such as Window #3 or #4, out of a bank of several service windows.

Check-in for passport services is straightforward: proceed directly to the passport counter where a clerk will review your appointment details or guide walk-in procedures. The waiting area features comfortable seating, though wait times are generally managed well, especially with an appointment. A typical passport appointment here is remarkably efficient, usually lasting between 18 to 22 minutes, assuming all documentation is properly prepared. The layout is logical, minimizing confusion, with restrooms and water fountains readily accessible down a central hallway. For accessibility, the facility is fully compliant, offering ramp access at the entrance, wide corridors, and accessible service counters, ensuring a comfortable experience for all citizens.

KNOXVILLE Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at KNOX COUNTY CLERK versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at KNOX COUNTY CLERK 12-13 weeks No travel urgency
Expedited at KNOX COUNTY CLERK (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At KNOX COUNTY CLERK

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

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3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What KNOXVILLE Residents Are Saying

Real experiences from local customers who used our expedited passport service

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Jennifer L. KNOXVILLE, TN

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People Also Ask About KNOX COUNTY CLERK

Local questions from KNOXVILLE residents about visiting the City Clerk for passport services

When applying for a passport for a minor at the Knox County Clerk’s office, both parents or legal guardians must be present to sign the DS-11 application form in front of an acceptance agent. You will also need to provide proof of the child’s U.S. citizenship, such as their original birth certificate, and proof of your parental relationship, usually found on the birth certificate itself. Furthermore, both parents must present valid government-issued identification, like a driver’s license. If one parent is unavailable, they must provide a notarized Form DS-3053, Statement of Consent, along with a copy of their ID. The Knox County Clerk’s team at 4734 Centerline Drive is well-versed in these specific requirements and can offer guidance on any nuanced situations, ensuring a smooth process for families.

While the Knox County Clerk’s office on Centerline Drive does accept walk-in passport applications, scheduling an appointment is highly recommended to minimize wait times and ensure a dedicated service slot. Appointments can typically be booked online through the Knox County Clerk’s official website or by calling their main line during business hours. Walk-ins are accommodated on a first-come, first-served basis, subject to staff availability, which can lead to longer waits, especially during peak seasons like spring break or summer. For the most efficient experience at this Knoxville location, particularly if you have a tight schedule, securing an appointment beforehand is always the preferred approach, ensuring your visit is both prompt and productive.

Yes, just as with adult applications, it is strongly advised to schedule an appointment for passport services involving minors at the Knox County Clerk’s office. The process for minors, specifically those under 16, requires both parents (or legal guardians) to be present, along with the child, and includes additional documentation like proof of parental relationship and parental consent. These extra steps necessitate more time with an acceptance agent. By scheduling ahead, you guarantee that the necessary staff are available and prepared to handle the specific requirements of a minor’s application without unnecessary delays. This proactive step helps ensure all documents are properly executed and minimizes potential stress for families at the 4734 Centerline Drive location.

After your passport application is accepted at the Knox County Clerk’s office, you can track its status online. The Department of State provides an online passport application status tracker, typically updating within 7-10 business days after your application has been mailed from the acceptance facility. You will need your last name, date of birth, and the last four digits of your Social Security number to access this information. The local Knox County Clerk staff at 4734 Centerline Drive will provide you with a receipt containing the relevant application number, which can be useful for tracking. While the local office processes the initial application, they do not have real-time access to the Department of State’s processing details, so direct inquiries about status should be made through the official State Department channels.

If you require your passport urgently, the Knox County Clerk’s office at 4734 Centerline Drive can assist by offering expedited processing services. When submitting your application, you can opt for expedited service, which incurs an additional fee of $60 per application, paid directly to the Department of State. This significantly shortens the processing time compared to routine service. Furthermore, you can choose to pay for 1-2 day delivery for the return of your completed passport book. For extremely time-sensitive travel within 2-3 weeks, or life-or-death emergencies, it is generally recommended to bypass acceptance facilities entirely and instead apply directly at a Regional Passport Agency, such as the one in Atlanta, by appointment. However, for most expedited needs, the Knoxville office provides a reliable avenue for quicker service.

Frequently Asked Questions

The passport office is located at 7. 4734 CENTERLINE DR., KNOXVILLE, TN 37917. Get directions

Hours are . Call ahead at 8657054866.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “KNOX COUNTY CLERK” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Navigating parking at the Knox County Clerk’s office on Centerline Drive is generally straightforward, thanks to its suburban location and dedicated infrastructure. The most convenient option is the large, free surface parking lot immediately adjacent to the building, accessible directly from Centerline Drive. This lot typically offers between 60 to 75 clearly marked spaces, including several ADA-compliant spots near the main entrance on the south side of the building. We recommend arriving 10-15 minutes prior to your scheduled appointment to secure a prime spot, especially during peak hours like Tuesday and Thursday mornings or around the lunch period. While street parking on Centerline Drive itself is generally prohibited to maintain traffic flow, some overflow parking may be found a short walk away. For instance, the professional office park on N Gallaher View Road, about 0.2 miles west, sometimes has public-facing spots, though these are not guaranteed for clerk’s office visitors. During summer months, be prepared for significant heat; choose shaded spots if available to keep your vehicle cooler. In winter, especially after a rare snow or ice event, the lot is usually well-plowed and salted, but exercise caution on icy patches. The ample, free on-site parking is a significant advantage, eliminating the need to search for paid alternatives.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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