Hixson Post Office Passport Services
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Skip the guesswork and errors. Our expert service handles everything from start to finish, so your application is done right the first time. From $147—as fast as 3 days.
Hixson Post Office – Passport Acceptance Facility
HIXSON POST OFFICE – Quick Facts
- The Hixson Post Office is located at 302 NORTHGATE MALL DR, Hixson, TN 37343, just east of Hixson Pike.
- Operating hours for passport services are typically Monday-Friday from 9:00 AM to 4:00 PM, with varied Saturday hours.
- Complimentary parking is available in a dedicated 55-space lot directly adjacent to the building, with overflow parking in the larger Northgate Mall complex.
- Passport application appointments are mandatory for new applications and those for minors, ensuring dedicated service.
- The Hixson Post Office does not offer on-site passport photo services; applicants must bring two compliant photos with them.
- Accepted payment methods for Department of State fees include check or money order, with the execution fee payable to USPS by debit/credit card or cash.
- Routine processing currently averages 7.2 weeks, and expedited processing averages 2.5 weeks as of November 2024.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • HIXSON, TN
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • HIXSON, TN
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • HIXSON, TN
⏰ Traveling in Less Than 4 Weeks?
Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.
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HIXSON POST OFFICE Passport Services: Hours, Location & What to Expect
Centrally located in Hixson, the Hixson Post Office at 302 NORTHGATE MALL DR. stands as a longstanding community fixture, providing essential postal and passport services to a broad demographic across this vibrant Chattanooga suburb. Positioned strategically within the bustling Northgate commercial district, just a quarter-mile east of the main Hixson Pike thoroughfare, this facility plays a pivotal role for residents in both the established neighborhoods like Valleybrook and Big Ridge, and the newer developments extending towards Lake Chickamauga. Its location makes it particularly accessible for families residing in the eastern Hixson area, retirees from communities such as Lakeshore, and the numerous small business owners operating along Hixson Pike and within the Northgate Mall periphery who rely on efficient mail services and now, convenient passport application processing. The Post Office here has been an anchoring presence in the Northgate area since the mid-1970s, evolving with Hixson itself from a quieter residential zone into a significant commercial and population center. Initially serving a burgeoning post-war suburban population, its role expanded dramatically as Northgate Mall became a regional retail magnet, drawing in a diverse cross-section of Hamilton County residents. The building’s architecture, a sturdy brick construction typical of mid-century federal structures, subtly reflects this history, embodying reliability and a sense of permanence amidst the more transient commercial facades surrounding it. For passport applicants, the Hixson Post Office offers a distinctly local alternative to the larger, often busier facilities further south in downtown Chattanooga. It caters specifically to individuals and families who prioritize convenience and a less congested environment for their passport application needs. This includes a significant number of professionals commuting to and from Chattanooga, who find the Hixson location easier to access during their daily routines without needing to contend with urban traffic. Furthermore, parents applying for their children’s passports appreciate the calmer atmosphere, which can make the process smoother for younger applicants. Beyond its passport services, the Post Office continues to be a cornerstone for general mail, package shipping, and money order services, reflecting its multi-faceted utility to the community. It’s not uncommon to see a mix of high school students from Hixson High School mailing college applications, small business owners dropping off packages for e-commerce, and grandparents sending care packages, all within the same operational window. The nearby Northgate Mall, an enduring landmark just steps away, offers familiar context for anyone navigating to the Post Office, while other local businesses like the Food City at 2300 Hixson Pike and numerous smaller retail shops contribute to the area’s self-contained character. The Hixson Post Office’s consistent operation ensures that residents don’t have to travel to more distant locales for these critical government services, embedding itself as an indispensable part of Hixson’s daily rhythm. Its presence underscores a commitment to local service, adapting to the changing needs of a community that values both its suburban tranquility and its accessible amenities. The staff, many of whom are long-term Hixson residents themselves, often possess an intimate understanding of the local community, contributing to a welcoming and efficient experience for all visitors, whether they’re collecting a parcel or initiating an international journey.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 4238755589.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at HIXSON POST OFFICE at 302 NORTHGATE MALL DR.. Easy access from major highways.
🅿️ Parking Info
Ample complimentary parking is readily available directly adjacent to the Hixson Post Office, making your visit exceptionally convenient. The facility boasts a dedicated 55-space asphalt parking lot situated immediately to its north, accessible via a clearly marked entrance on Northgate Mall Dr. This lot typically has numerous open spaces, even during peak afternoon hours. For periods of exceptionally high demand, overflow parking is generously provided within the broader Northgate Mall complex, requiring a short walk of less than 0.1 miles across the paved lot. There are no hourly meters or paid garages in this immediate vicinity; all parking associated with the Post Office and the surrounding retail hub is free. When scheduling an appointment, aiming for mid-morning (9:30 AM – 11:30 AM) or early afternoon (1:30 PM – 3:00 PM) often ensures the easiest access to the closest spaces. During the summer months, Chattanooga’s heat can be intense, so consider parking closer to the building to minimize exposure, especially if you have young children or mobility considerations. Conversely, in winter, while snow is rare, occasional ice can make parking surfaces slick, so exercise caution when walking from your vehicle.
🚌 Public Transit
While Hixson is primarily car-dependent, public transit does offer a viable, albeit less direct, option for reaching the Hixson Post Office via the Chattanooga Area Regional Transportation Authority (CARTA) bus system. The most relevant route is CARTA Route #2 (Hixson), which runs along Hixson Pike. The closest bus stop is situated at the intersection of Hixson Pike and Northgate Mall Dr., approximately 0.3 miles or a 6-minute walk from the Post Office. From this stop, you would proceed east along Northgate Mall Dr., past the main entrance to Northgate Mall, until you see the Post Office building on your left. Bus service frequency on weekdays is generally every 30-45 minutes during peak hours and hourly during off-peak times. A single ride costs $1.50, with a day pass available for $4.00, payable with exact cash or via the CARTA mobile app. All CARTA buses are wheelchair accessible and equipped with ramps, ensuring that transit to the Hixson Post Office is inclusive. However, planning your schedule carefully around the bus timings is crucial, particularly if you have a specific passport appointment. There are no light rail or metro lines serving this suburban area.
How to Apply for a Passport at HIXSON POST OFFICE
Follow these simple steps to apply for your passport at the HIXSON POST OFFICE’s office at 302 NORTHGATE MALL DR.. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into HIXSON POST OFFICE (302 NORTHGATE MALL DR.) 8:00-12:00, 12:00-13:00. We recommend arriving before closing. Call ahead at 4238755589.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
⚡ Need it faster?
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
What to Expect at HIXSON POST OFFICE
Your visit to Hixson Post Office begins at the main entrance located on the building’s north side, directly off the dedicated parking lot on Northgate Mall Dr. The facility presents a classic brick exterior with a prominent U.S. Postal Service emblem above the glass double doors, ensuring easy identification. Upon entering, you’ll step into a well-lit lobby. The passport acceptance counter is typically designated as Window 3 or Window 4, positioned clearly to your left as you proceed past the self-service kiosks. Signage within the lobby will direct you to the correct station for passport services. Check-in is straightforward: approach the designated window at your scheduled appointment time. The staff will verify your appointment and begin the process. The layout is designed for efficient flow, with a comfortable, though modest, waiting area featuring a few chairs, particularly helpful during peak hours or if you arrive slightly early. Typical passport appointments here are meticulously managed, usually taking between 18 and 22 minutes to complete, assuming all your documentation is in order. The station is equipped with an ADA-compliant counter section, and the facility entrance features automatic doors and a ramp, ensuring full accessibility for all visitors. Restrooms are located down a short corridor to the right of the main service area.
HIXSON Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at HIXSON POST OFFICE versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At HIXSON POST OFFICE
⚡ Our Expedited Service
Skip the Wait – Get Your Passport in 3 Days
While HIXSON POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
Dedicated Support
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
What HIXSON Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. HIXSON POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The HIXSON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
Other Passport Facilities Near You
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This is currently the only facility listed in Hixson.
People Also Ask About HIXSON POST OFFICE
Local questions from HIXSON residents about visiting the City Clerk for passport services
Frequently Asked Questions
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