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Old San Juan Station Passport Services

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SAN JUAN passport office
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Old San Juan Station – Passport Acceptance Facility

📍 100 PASEO DE COLON STE 1, SAN JUAN, PR 901 📞 7877242098.0

OLD SAN JUAN STATION – Quick Facts

  • Professional passport acceptance services
  • Experienced staff to guide you through the process
  • Bring all required documents and forms
  • Serving SAN JUAN residents and surrounding areas
  • New applications and renewals accepted

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At OLD SAN JUAN STATION

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • SAN JUAN, PR

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • SAN JUAN, PR

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • SAN JUAN, PR

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

✓ Guaranteed to Make Your Trip

We’ve helped 500,000+ customers since 1992. We’re so confident you’ll get your passport on time, we offer a 100% money-back guarantee. Need it fast? We get it done—no excuses.

OLD SAN JUAN STATION Passport Services: Hours, Location & What to Expect

Nestled amidst the vibrant, historic charm of Old San Juan, the Old San Juan Station serves as a cornerstone of convenience and community for residents across the metropolitan area. More than a simple postal outlet, we proudly operate as a vital U.S. Passport Acceptance Facility, providing a comprehensive and reliable destination for those seeking to apply for a brand-new passport or efficiently renew their existing travel document. Our experienced and bilingual team is dedicated to guiding you through every step of the application process, ensuring all forms and required documentation are meticulously prepared for seamless submission, right here in the heart of Puerto Rico’s capital. We understand the importance of secure and timely processing for your international travel needs.

Our strategic location within the *casco antiguo* makes us exceptionally convenient for *vecinos* in Old San Juan, Puerta de Tierra, and surrounding districts who value efficiency and local access. Forget lengthy commutes to distant facilities; our central position helps streamline your errands, saving valuable time. While parking in Old San Juan can be a unique challenge, several public parking garages are conveniently located within a short walk, complementing available street parking. Our facility is designed for accessibility, ensuring a welcoming environment for everyone. To guarantee personalized attention and minimize wait times for passport services, we strongly recommend scheduling an appointment in advance. Walk-ins are accommodated whenever possible, reflecting our commitment to serving the dynamic needs of our diverse community with professionalism, expert assistance, and a welcoming spirit, connecting our island to the world.

2000
Building Established
2525
Years as Facility
2525
Applications/Week
★
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 8:00-12:00, 13:00-14:30 Open
Tuesday 8:00-12:00, 13:00-14:30 Open
Wednesday 8:00-12:00, 13:00-14:30 Open
Thursday 8:00-12:00, 13:00-14:00 Open
Friday 8:00-12:00, 13:00-14:00 Open
Saturday 8:00-11:00 Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7877242098.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

♿

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at OLD SAN JUAN STATION at 100 PASEO DE COLON STE 1. Easy access from major highways.

🅿️ Parking Info

Parking options near OLD SAN JUAN STATION may include street parking and public lots. Check local parking regulations and arrive early to find a convenient spot.

🚌 Public Transit

Public transportation options may be available to reach OLD SAN JUAN STATION in SAN JUAN. Check local transit schedules for routes and stops near 100 PASEO DE COLON STE 1.

How to Apply for a Passport at OLD SAN JUAN STATION

Follow these simple steps to apply for your passport at the OLD SAN JUAN STATION’s office at 100 PASEO DE COLON STE 1. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into OLD SAN JUAN STATION (100 PASEO DE COLON STE 1) 8:00-12:00, 13:00-14:30. We recommend arriving before closing. Call ahead at 7877242098.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at OLD SAN JUAN STATION

When visiting OLD SAN JUAN STATION in SAN JUAN, plan to arrive 10-15 minutes early for your appointment. Bring all required documents including your DS-11 form, proof of citizenship, and photo ID.

SAN JUAN Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at OLD SAN JUAN STATION versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at OLD SAN JUAN STATION 12-13 weeks No travel urgency
Expedited at OLD SAN JUAN STATION (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At OLD SAN JUAN STATION

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While OLD SAN JUAN STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

⚡

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

✓

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What SAN JUAN Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. OLD SAN JUAN STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. SAN JUAN, PR
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. SAN JUAN, PR
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The SAN JUAN post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. SAN JUAN, PR

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People Also Ask About OLD SAN JUAN STATION

Local questions from SAN JUAN residents about visiting the City Clerk for passport services

While some passport services at the OLD SAN JUAN STATION may accommodate walk-ins on a limited basis, it’s highly recommended to schedule an appointment online beforehand. This ensures your service and helps manage the busy foot traffic common in Old San Juan, especially during peak tourist seasons or cruise ship days.

For first-time applicants born in Puerto Rico, you’ll need your original long-form birth certificate and a valid photo ID, such as your current Puerto Rico driver’s license. The OLD SAN JUAN STATION requires both primary identification documents to process your new passport application efficiently.

For the passport application fee payable to the U.S. Department of State, only checks or money orders are accepted. The separate execution fee, paid directly to the OLD SAN JUAN STATION, can typically be paid by cash, check, or money order, but it’s always wise to have a check ready for the State Department portion.

Standard processing times can vary, but generally range from several weeks to a few months for routine service after your application leaves the OLD SAN JUAN STATION. You can track the status of your application online using the U.S. Department of State’s Passport Application Status tool, usually about 7-10 days after your appointment in San Juan.

Passport acceptance hours at the OLD SAN JUAN STATION often differ from the general post office hours and can be limited, sometimes with specific windows or lunch breaks. It’s crucial to check the most current and specific passport service hours online or by calling the facility directly before your visit to San Juan to avoid any inconvenience.

Frequently Asked Questions

The passport office is located at 100 PASEO DE COLON STE 1, SAN JUAN, PR 901. Get directions

Hours are 8:00-12:00, 13:00-14:30. Call ahead at 7877242098.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “OLD SAN JUAN STATION” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking options near OLD SAN JUAN STATION may include street parking and public lots. Check local parking regulations and arrive early to find a convenient spot.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

✓ GUARANTEED TO MAKE YOUR TRIP

Skip the Hassle—Get Your Passport Done Right

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Available 24/7 • Call 800-860-8610