Hato Rey Station Passport Services
Done Right—Without the Hassle
Skip the guesswork and errors. Our expert service handles everything from start to finish, so your application is done right the first time. From $147—as fast as 3 days.
Hato Rey Station – Passport Acceptance Facility
HATO REY STATION – Quick Facts
- Professional passport acceptance services
- Experienced staff to guide you through the process
- Bring all required documents and forms
- Serving SAN JUAN residents and surrounding areas
- New applications and renewals accepted
Apply Here or Apply With Us
Choose the right option for your timeline and convenience
“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • SAN JUAN, PR
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • SAN JUAN, PR
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • SAN JUAN, PR
⏰ Traveling in Less Than 4 Weeks?
Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.
✓ Guaranteed to Make Your Trip
We’ve helped 500,000+ customers since 1992. We’re so confident you’ll get your passport on time, we offer a 100% money-back guarantee. Need it fast? We get it done—no excuses.
HATO REY STATION Passport Services: Hours, Location & What to Expect
Located at the vibrant core of San Juan’s Hato Rey district, HATO REY STATION stands as a cornerstone for essential services within the “Milla de Oro” financial and commercial hub. More than just a traditional postal facility, we proudly serve as a vital U.S. Passport Acceptance Facility, offering comprehensive support for residents navigating international travel. Here, individuals can confidently apply for new U.S. passports and process renewals, guided by our knowledgeable staff who ensure all applications are meticulously prepared and submitted according to federal guidelines. Our dedicated team is committed to making this crucial process as smooth and straightforward as possible, from document verification to photo submission.
Our strategic location in Hato Rey provides unparalleled convenience for those living and working across San Juan, including nearby communities like Río Piedras, Santurce, and Guaynabo. We understand the demands of a busy metropolitan life, which is why we’ve ensured readily available, ample on-site parking to make your visit stress-free. The facility is also fully accessible, reflecting our commitment to serving every member of our diverse community. While you can visit for standard postal services during business hours, passport applications are best handled by scheduling an appointment in advance. This ensures you receive dedicated, one-on-one attention and minimizes wait times, allowing our specialists to provide thorough assistance without rush.
HATO REY STATION is deeply woven into the fabric of the San Juan community, not just as a point of transaction, but as a trusted resource. Whether you’re sending critical mail, purchasing stamps, or embarking on the exciting journey of international travel, our professional and welcoming team is here to provide efficient, reliable service. We are committed to upholding the highest standards of public service, ensuring that every interaction leaves you feeling confident and well-served by your local postal and passport acceptance facility.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 7862095489.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at HATO REY STATION at 361 CALLE JUAN CALAF. Easy access from major highways.
🅿️ Parking Info
Parking options near HATO REY STATION may include street parking and public lots. Check local parking regulations and arrive early to find a convenient spot.
🚌 Public Transit
Public transportation options may be available to reach HATO REY STATION in SAN JUAN. Check local transit schedules for routes and stops near 361 CALLE JUAN CALAF.
How to Apply for a Passport at HATO REY STATION
Follow these simple steps to apply for your passport at the HATO REY STATION’s office at 361 CALLE JUAN CALAF. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into HATO REY STATION (361 CALLE JUAN CALAF) . We recommend arriving before closing. Call ahead at 7862095489.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
⚡ Need it faster?
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
What to Expect at HATO REY STATION
When visiting HATO REY STATION in SAN JUAN, plan to arrive 10-15 minutes early for your appointment. Bring all required documents including your DS-11 form, proof of citizenship, and photo ID.
SAN JUAN Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at HATO REY STATION versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At HATO REY STATION
⚡ Our Expedited Service
Skip the Wait – Get Your Passport in 3 Days
While HATO REY STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
Dedicated Support
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
What SAN JUAN Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. HATO REY STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The SAN JUAN post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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People Also Ask About HATO REY STATION
Local questions from SAN JUAN residents about visiting the City Clerk for passport services
Frequently Asked Questions
Skip the Hassle—Get Your Passport Done Right
Zero errors. Expert handling. Real-time tracking. Your passport delivered on time, guaranteed—or we refund your expediting fee.
Get Started – From $147 →Available 24/7 • Call 800-860-8610