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Cupey Station Passport Services

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SAN JUAN passport office
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Cupey Station – Passport Acceptance Facility

📍 369 CALLE SAN CLAUDIO, SAN JUAN, PR 926 📞 7877482607.0

CUPEY STATION – Quick Facts

  • Professional passport acceptance services
  • Experienced staff to guide you through the process
  • Bring all required documents and forms
  • Serving SAN JUAN residents and surrounding areas
  • New applications and renewals accepted

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At CUPEY STATION

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • SAN JUAN, PR

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • SAN JUAN, PR

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • SAN JUAN, PR

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

✓ Guaranteed to Make Your Trip

We’ve helped 500,000+ customers since 1992. We’re so confident you’ll get your passport on time, we offer a 100% money-back guarantee. Need it fast? We get it done—no excuses.

CUPEY STATION Passport Services: Hours, Location & What to Expect

Nestled conveniently in the heart of San Juan, Cupey Station stands as a pivotal hub for residents seeking essential services with the efficiency and professionalism they deserve. More than just a postal facility, we are proud to serve as a vital U.S. passport acceptance facility, where individuals can confidently apply for new passports and process crucial renewals. Our knowledgeable staff is dedicated to guiding you through every step of the application process, ensuring accuracy and peace of mind.

Strategically located to easily serve communities across San Juan, from Río Piedras to Hato Rey and beyond, Cupey Station offers unmatched convenience for busy city dwellers. Its accessible position minimizes travel time, making your visit straightforward whether you’re commuting or running daily errands. We understand the importance of a hassle-free experience, which is why Cupey Station provides ample, easily accessible parking right on-site, complementing our welcoming and navigable facility design. For passport services, appointments are strongly recommended to ensure prompt assistance, though we strive to accommodate walk-ins when our schedule permits.

At Cupey Station, we are deeply committed to connecting the vibrant San Juan community with essential government services efficiently and courteously. Our dedicated team is here to provide expert guidance and a friendly face, solidifying our reputation as a trusted local resource.

2012
Building Established
1313
Years as Facility
5959
Applications/Week
★
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 8:00-16:30 Open
Tuesday 8:00-16:30 Open
Wednesday 8:00-16:30 Open
Thursday 8:00-16:30 Open
Friday 8:00-16:30 Open
Saturday 8:00-16:30 Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7877482607.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

♿

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at CUPEY STATION at 369 CALLE SAN CLAUDIO. Easy access from major highways.

🅿️ Parking Info

Parking options near CUPEY STATION may include street parking and public lots. Check local parking regulations and arrive early to find a convenient spot.

🚌 Public Transit

Public transportation options may be available to reach CUPEY STATION in SAN JUAN. Check local transit schedules for routes and stops near 369 CALLE SAN CLAUDIO.

How to Apply for a Passport at CUPEY STATION

Follow these simple steps to apply for your passport at the CUPEY STATION’s office at 369 CALLE SAN CLAUDIO. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into CUPEY STATION (369 CALLE SAN CLAUDIO) 8:00-16:30. We recommend arriving before closing. Call ahead at 7877482607.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at CUPEY STATION

When visiting CUPEY STATION in SAN JUAN, plan to arrive 10-15 minutes early for your appointment. Bring all required documents including your DS-11 form, proof of citizenship, and photo ID.

SAN JUAN Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CUPEY STATION versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at CUPEY STATION 12-13 weeks No travel urgency
Expedited at CUPEY STATION (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At CUPEY STATION

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While CUPEY STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

⚡

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

✓

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What SAN JUAN Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. CUPEY STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. SAN JUAN, PR
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. SAN JUAN, PR
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The SAN JUAN post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. SAN JUAN, PR

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People Also Ask About CUPEY STATION

Local questions from SAN JUAN residents about visiting the City Clerk for passport services

Yes, it is highly recommended to schedule an appointment for passport acceptance services at CUPEY STATION. You can easily book your slot online through the USPS Retail Customer Appointment Scheduler to ensure a smooth and timely process for your application in San Juan.

You’ll need a valid photo ID like a Puerto Rico driver’s license or a state-issued ID. Also, remember to bring original copies of all supporting documents, such as your birth certificate or naturalization certificate, as photocopies alone are not sufficient at the CUPEY STATION facility in San Juan.

For the passport application fee itself, you *must* pay by check or money order, made out to the ‘U.S. Department of State’. The separate postal execution fee, payable directly to CUPEY STATION, can typically be paid by cash, debit card, or check.

Standard processing times generally range from 6-8 weeks, with expedited service available for an extra fee at 2-3 weeks. Keep in mind that mail transit from San Juan to the mainland processing centers might add a few days to the overall timeframe.

Passport acceptance hours at CUPEY STATION can differ from the regular postal window, often running from Monday to Friday, typically between 9:00 AM and 3:00 PM. It’s best to confirm the exact hours and any lunch closure times when you book your appointment online to avoid any inconvenience at the San Juan facility.

Frequently Asked Questions

The passport office is located at 369 CALLE SAN CLAUDIO, SAN JUAN, PR 926. Get directions

Hours are 8:00-16:30. Call ahead at 7877482607.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “CUPEY STATION” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking options near CUPEY STATION may include street parking and public lots. Check local parking regulations and arrive early to find a convenient spot.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

✓ GUARANTEED TO MAKE YOUR TRIP

Skip the Hassle—Get Your Passport Done Right

Zero errors. Expert handling. Real-time tracking. Your passport delivered on time, guaranteed—or we refund your expediting fee.

Get Started – From $147 →

Available 24/7 • Call 800-860-8610