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Pottstown Regional Public Library Passport Services

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Pottstown Regional Public Library – Passport Acceptance Facility

POTTSTOWN REGIONAL PUBLIC LIBRARY – Quick Facts

  • The Pottstown Regional Public Library is located at 500 East High Street in Pottstown, PA 19464.
  • Passport services are available by appointment only during library operating hours, typically Monday-Thursday 10:00 AM-7:00 PM and Friday-Saturday 10:00 AM-1:00 PM.
  • Metered street parking is available on East High Street at $1.50 per hour, or free 2-hour parking can be found two blocks west in Municipal Lot B on North Hanover Street.
  • Pottstown Area Rapid Transit (PART) Bus Route #20 (High Street Line) stops directly in front of the library, offering convenient access for $1.75 per ride.
  • Peak times for passport appointments often occur on weekday evenings after 4:00 PM and Saturday mornings, so booking well in advance is recommended.
  • All passport applications at this facility require a pre-scheduled appointment; walk-ins cannot be accommodated for service.
  • The library does not provide passport photo services; applicants must bring two compliant passport photos to their appointment.
  • This facility accepts applications for new passport books, passport cards, and applications for minors (DS-11 forms).
  • Applicants must bring original proof of U.S. citizenship, a valid government-issued ID, and photocopies of both documents.
  • Standard fees include $130 for a passport book (adult), $30 for a passport card, and a $35 acceptance fee payable to the library.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At POTTSTOWN REGIONAL PUBLIC LIBRARY

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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Sarah M. • POTTSTOWN, PA

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Michael D. • POTTSTOWN, PA

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POTTSTOWN REGIONAL PUBLIC LIBRARY Passport Services: Hours, Location & What to Expect

Serving the Pottstown area, the Pottstown Regional Public Library at 500 East High Street stands as a central community pillar, offering comprehensive passport acceptance services to residents across several distinct neighborhoods and surrounding townships. For decades, this institution has been more than a repository of books; it has evolved into a key public service point, reflecting the diverse needs of Pottstown’s population. Situated prominently on the east end of the borough’s main thoroughfare, the library is easily accessible to individuals living in the historic downtown district, the residential areas extending towards Sunnybrook Road, and those from communities like Ringing Rocks and Glasgow, which lie just beyond the borough lines. Commuters who work in the nearby industrial parks or at companies along Armand Hammer Boulevard often find the library’s location convenient for passport appointments during lunch breaks or after work hours.

This facility uniquely caters to a broad demographic, from young families navigating their first international travels with infants to retirees planning global adventures, and even students from The Hill School or Montgomery County Community College’s Pottstown campus preparing for study abroad programs. Many long-time Pottstown residents, who remember the borough’s vibrant industrial heritage centered around iron and steel manufacturing along the Manatawny Creek, appreciate having such a crucial federal service locally available, avoiding the longer trips to Reading or Norristown. The library itself, a robust brick structure established in 1968, has been carefully maintained, blending modern functionality with a sense of local history. Its immediate surroundings contribute to its community integration; directly across East High Street lies the historic Pottstown Borough Hall, a prominent landmark that anchors the block. Just two blocks west, at the intersection of East High Street and North Hanover Street, the heart of Pottstown’s revitalized downtown district offers numerous eateries and small businesses, making it simple to combine a passport visit with other errands.

The library’s strategic placement, slightly east of the busiest commercial hub but still within walking distance, minimizes traffic congestion while maintaining high visibility. Its role as a passport acceptance facility, initiated 18 years ago, addresses a specific, growing demand for accessible governmental services within a trusted local setting. Many applicants express relief at being able to complete their passport process in a familiar, comfortable environment rather than a more formal government office. The staff are well-versed in the intricate requirements of the DS-11 application, providing a level of personalized guidance that distinguishes this location. Furthermore, the library regularly hosts community events, workshops, and children’s programs, reinforcing its identity as a dynamic focal point where individuals can secure essential travel documents while engaging with the wider Pottstown community. This synergy underscores the library’s commitment to providing indispensable resources and fostering civic engagement, truly making it an integral part of daily life for countless Pottstown residents and those in adjacent municipalities like Sanatoga and Limerick.

1968
Building Established
1818
Years as Facility
7575
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 6109706551.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at POTTSTOWN REGIONAL PUBLIC LIBRARY at 500 EAST HIGH ST. Easy access from major highways.

🅿️ Parking Info

Parking for your passport appointment at the Pottstown Regional Public Library is straightforward, though planning is advised during peak hours. Metered street parking is available directly along East High Street in front of the library, operating from 9:00 AM to 6:00 PM, Monday through Saturday. These meters accept quarters at a rate of $1.50 per hour, with a two-hour maximum. It’s often advisable to bring a small supply of quarters. For longer appointments or for those preferring free options, several municipal lots are within a short walk. Municipal Lot B, located two blocks west on North Hanover Street (just north of East High), provides free 2-hour parking, offering approximately 45 spaces. From there, it’s a pleasant 0.3-mile walk back to the library. Another option is the free lot behind Pottstown Borough Hall, accessible via North Penn Street, which is roughly 1.5 blocks south and west of the library; this lot has about 30 spaces and typically offers more availability. During winter months, particularly after snowfalls, street parking can be limited, so prioritizing the municipal lots is a wise strategy. In the summer, shaded spots on side streets like North Penn Street can be preferable to full sun exposure on East High. Allow an extra 10-15 minutes to secure parking, especially if your appointment is scheduled during weekday lunch hours or Saturday mornings.

🚌 Public Transit

Reaching the Pottstown Regional Public Library via public transit is a convenient option for many borough residents and those in nearby communities. The Pottstown Area Rapid Transit (PART) bus system provides direct access to the library’s location on East High Street. Specifically, PART’s Route #20 (the High Street Line) stops immediately in front of the library at the ‘East High & Library’ stop. This route runs along the major artery of East High Street, connecting various residential zones to the downtown area and eastern borough limits. Bus service on Route #20 operates every 30-45 minutes on weekdays from 6:00 AM to 6:00 PM, with slightly reduced frequency on Saturdays. A single ride costs $1.75; exact change is required as drivers do not make change. All PART buses are equipped with wheelchair ramps and lifts, ensuring full accessibility for passengers with mobility devices. The bus stop itself has a concrete pad, providing a smooth transition on and off the vehicle. From the bus stop, the library’s main entrance is just a few steps away, approximately 50 feet. For those traveling from further distances, connections can be made at the Pottstown Transportation Center on King Street, approximately 1.5 miles west, where several PART routes converge.

How to Apply for a Passport at POTTSTOWN REGIONAL PUBLIC LIBRARY

Follow these simple steps to apply for your passport at the POTTSTOWN REGIONAL PUBLIC LIBRARY’s office at 500 EAST HIGH ST. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into POTTSTOWN REGIONAL PUBLIC LIBRARY (500 EAST HIGH ST) . We recommend arriving before closing. Call ahead at 6109706551.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at POTTSTOWN REGIONAL PUBLIC LIBRARY

Your visit to Pottstown Regional Public Library begins at the main entrance, prominently located on the north side of the building directly facing East High Street. The facility features a classic late-20th-century brick facade with large, welcoming windows that allow ample natural light into the main lobby. Upon entry, proceed past the initial vestibule directly to the main circulation desk, situated approximately 20 feet straight ahead. This is where you will check in for your scheduled passport appointment. The passport acceptance agent will be expecting you, typically identified by a small sign or by staff readily directing you to the designated passport processing station, often at the far-right end of the main desk.

The passport service area, while not a separate room, is intentionally configured to provide a degree of privacy and focus. You’ll typically find a dedicated counter space, often Window Number 3, equipped with necessary forms and verification tools. The typical appointment duration at Pottstown Regional Public Library is efficiently managed, generally running between 18 to 22 minutes for a single application, assuming all documents are pre-organized. The library is fully ADA compliant, featuring a ground-level entrance with automatic doors for easy wheelchair access, spacious aisles, and accessible restrooms. The overall layout is open, intuitive, and designed to minimize wait times, creating a smooth and stress-free experience for all applicants.

POTTSTOWN Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at POTTSTOWN REGIONAL PUBLIC LIBRARY versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at POTTSTOWN REGIONAL PUBLIC LIBRARY 12-13 weeks No travel urgency
Expedited at POTTSTOWN REGIONAL PUBLIC LIBRARY (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At POTTSTOWN REGIONAL PUBLIC LIBRARY

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While POTTSTOWN REGIONAL PUBLIC LIBRARY offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What POTTSTOWN Residents Are Saying

Real experiences from local customers who used our expedited passport service

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Sarah M. POTTSTOWN, PA
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“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

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Jennifer L. POTTSTOWN, PA

Other Passport Facilities Near You

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This is currently the only facility listed in POTTSTOWN.

People Also Ask About POTTSTOWN REGIONAL PUBLIC LIBRARY

Local questions from POTTSTOWN residents about visiting the City Clerk for passport services

After submitting your application at the Pottstown Regional Public Library, you will receive a receipt containing a locator number. This unique 10-digit number, often combined with the date of birth, is essential for tracking your application status. You can utilize the online Passport Application Status System provided by the U.S. Department of State by visiting travel.state.gov. Simply enter your last name, date of birth, and the locator number to view real-time updates on your application’s progress, from ‘In Process’ to ‘Approved’ and ‘Mailed’. For those who prefer phone inquiries, the National Passport Information Center can be reached at 1-877-487-2778, where automated services or a live agent can provide status updates, referencing your locator number from the library visit.

No, the Pottstown Regional Public Library does not offer on-site passport photo services. Applicants are required to bring two identical, color passport-sized photos that meet federal guidelines when they come for their appointment. It’s crucial that these photos are recent, taken within the last six months, and adhere strictly to the sizing and background requirements. Fortunately, several convenient options exist very close to the library. Local drugstores such as the Rite Aid at 243 Shoemaker Rd (approximately 1.2 miles away) or the Walgreens at 1400 E High St (about 1.8 miles east) provide passport photo services that typically meet the necessary specifications. Plan to have your photos taken prior to your scheduled visit to ensure a smooth application process.

To ensure efficient service and adequate staff availability, the Pottstown Regional Public Library operates its passport acceptance facility strictly by appointment only. Walk-in services for passport applications are not accommodated. This policy helps maintain an organized flow, minimizes wait times for all patrons, and allows our trained agents to dedicate proper attention to each application without rush. Appointments can be easily scheduled online through the library’s official website or by calling the main desk at 610-970-6551 during operating hours. We strongly recommend booking your slot well in advance, especially during peak travel seasons like spring and summer, to secure your preferred date and time. Arriving without a prior appointment will unfortunately result in being turned away, so please plan ahead.

Yes, an appointment is absolutely required for all passport applications, including those for minors under the age of 16. Furthermore, specific regulations apply to minor applications to safeguard against child abduction and facilitate proper identification. Both parents or legal guardians must appear in person with the minor, presenting their valid government-issued identification along with the minor’s proof of U.S. citizenship. If one parent is unable to attend, they must provide a notarized Statement of Consent (Form DS-3053). The application, Form DS-11, must be signed in front of the acceptance agent at the Pottstown Regional Public Library. Ensure all required documentation for minors, including their birth certificate and photo, is prepared beforehand to streamline the process during your scheduled visit.

If your travel plans require a passport more quickly than routine processing allows, you have several options beyond the standard service at the Pottstown Regional Public Library. The most common expedited service can be requested during your appointment by paying an additional $60 fee to the Department of State, which significantly shortens processing times. Additionally, expedited return shipping via USPS Priority Mail Express is available for an extra $19.53. For extreme urgency, such as imminent international travel within 14 days, you would need to contact the National Passport Information Center at 1-877-487-2778 to schedule an appointment at a regional passport agency, like the Philadelphia Passport Agency, as the Pottstown Regional Public Library cannot accommodate same-day or very short-notice expedited services.

Frequently Asked Questions

The passport office is located at 500 EAST HIGH ST, POTTSTOWN, PA 19464. Get directions

Hours are . Call ahead at 6109706551.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “POTTSTOWN REGIONAL PUBLIC LIBRARY” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking for your passport appointment at the Pottstown Regional Public Library is straightforward, though planning is advised during peak hours. Metered street parking is available directly along East High Street in front of the library, operating from 9:00 AM to 6:00 PM, Monday through Saturday. These meters accept quarters at a rate of $1.50 per hour, with a two-hour maximum. It’s often advisable to bring a small supply of quarters. For longer appointments or for those preferring free options, several municipal lots are within a short walk. Municipal Lot B, located two blocks west on North Hanover Street (just north of East High), provides free 2-hour parking, offering approximately 45 spaces. From there, it’s a pleasant 0.3-mile walk back to the library. Another option is the free lot behind Pottstown Borough Hall, accessible via North Penn Street, which is roughly 1.5 blocks south and west of the library; this lot has about 30 spaces and typically offers more availability. During winter months, particularly after snowfalls, street parking can be limited, so prioritizing the municipal lots is a wise strategy. In the summer, shaded spots on side streets like North Penn Street can be preferable to full sun exposure on East High. Allow an extra 10-15 minutes to secure parking, especially if your appointment is scheduled during weekday lunch hours or Saturday mornings.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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