āœ“ Guaranteed to Make Your Trip

Castle Shannon – Mt Lebanon Post Office Passport Services

Done Right—Without the Hassle

Skip the guesswork and errors. Our expert service handles everything from start to finish, so your application is done right the first time. From $147—as fast as 3 days.

See How We Compare →
āœ“ Zero Errors Guaranteed
āœ“ Expert Review
āœ“ As Fast as 3 Days
ā˜…ā˜…ā˜…ā˜…ā˜… 11,484 reviews | Trustpilot
PITTSBURGH passport office
The New York Times Forbes USA TODAY MSNBC

Castle Shannon – Mt Lebanon Post Office – Passport Acceptance Facility

CASTLE SHANNON – MT LEBANON POST OFFICE – Quick Facts

  • Passport services are available Monday through Friday from 9:00 AM to 4:30 PM, and Saturday from 9:00 AM to 12:00 PM.
  • Located directly on Castle Shannon Boulevard, a prominent route connecting the borough to neighboring Mt. Lebanon.
  • A small, free customer parking lot is available on-site, supplemented by metered spots on nearby Library Road.
  • Easily reachable via the Port Authority’s Red Line T at the Castle Shannon Station, a mere 0.2-mile walk north.
  • All passport applications must be scheduled in advance, either online through the USPS appointment system or by phone.
  • Yes, passport photo services compliant with federal regulations are offered on-site for a $15 fee.
  • This facility processes DS-11 applications for new passports, child passports, and lost/stolen passport replacements.
  • Applicants need original proof of U.S. citizenship, a valid government-issued ID, a photocopy of both sides of ID, and a passport photo.
  • The $35 execution fee is paid directly to USPS (check/money order/debit), while the passport application fee goes to the U.S. Department of State (check/money order only).

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

šŸ“ At CASTLE SHANNON – MT LEBANON POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚔ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
ā˜…ā˜…ā˜…ā˜…ā˜…

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • PITTSBURGH, PA

ā˜…ā˜…ā˜…ā˜…ā˜…

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • PITTSBURGH, PA

ā˜…ā˜…ā˜…ā˜…ā˜…

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • PITTSBURGH, PA

ā° Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

āœ“ Guaranteed to Make Your Trip

We’ve helped 500,000+ customers since 1992. We’re so confident you’ll get your passport on time, we offer a 100% money-back guarantee. Need it fast? We get it done—no excuses.

CASTLE SHANNON – MT LEBANON POST OFFICE Passport Services: Hours, Location & What to Expect

Situated in Pittsburgh, the Castle Shannon – Mt Lebanon Post Office at 370 Castle Shannon Boulevard serves as an essential nexus for passport services within the South Hills region, bridging the communities of Castle Shannon, Mt. Lebanon, and even extending its reach to neighboring Dormont and Upper St. Clair. This facility is strategically positioned just a block north of the bustling intersection of Castle Shannon Boulevard and Library Road (Route 88), making it a convenient destination for a diverse demographic. Local families preparing for international vacations, college students from nearby Duquesne University or Carnegie Mellon University residing in the South Hills seeking to study abroad, and business professionals needing to renew their travel documents frequently utilize this office. Its long-standing presence in the borough means it holds a familiar place in the daily routines of many residents. The building itself, a sturdy brick structure dating back to the late 1960s, reflects the post-war suburban expansion that transformed Castle Shannon from a trolley-car suburb into a vibrant, self-sufficient community. Historically, this area developed significantly with the extension of public transit lines, connecting it directly to downtown Pittsburgh, which fostered a strong, independent identity. The post office has adapted over decades to serve an evolving population, from primarily industrial workers to today’s blend of commuters, young families, and retirees. Unique to this location is its dual geographic association in its name, reflecting its strategic placement on the border between the two prominent municipalities, allowing it to efficiently cater to both. Within a five-block radius, several key landmarks further solidify its micro-local context: the Castle Shannon Borough Building and Library are just 0.4 miles west on East Green Street, representing the administrative heart of the borough. To the east, Clearview Common, a small retail plaza featuring a Shop ‘n Save grocery store and several local eateries, stands approximately 0.3 miles away on Library Road, offering convenient pre- or post-appointment amenities. St. Anne Church, a significant community landmark with its distinctive architecture, is located about 0.6 miles south on Library Road, forming another recognizable point of reference. The very fabric of Castle Shannon, with its mix of residential streets, small businesses, and community gathering spots, means this post office is more than just a federal building; it is integrated into the rhythm of daily life. Its role in processing passport applications underscores its importance in connecting this vibrant suburban Pittsburgh community to the wider world. The careful planning and consistent service offered here distinguish it as a reliable resource for international travel documentation, a testament to its enduring local significance and its crucial function in a rapidly globalizing society. The staff here are well-versed in the intricacies of international travel requirements, offering seasoned guidance to ensure that even first-time applicants navigate the process with ease, a quality deeply valued by the local populace who appreciate personalized, thorough assistance. This emphasis on community-centric service, combined with its accessibility, firmly establishes the Castle Shannon – Mt Lebanon Post Office as the premier passport acceptance facility for the South Hills. The blend of historical roots and modern efficiency makes it a cornerstone of local government services, deeply woven into the local identity. The facility’s commitment to accommodating the varied schedules of its patrons, from early morning commuters to afternoon parents, demonstrates its understanding of Pittsburgh’s unique suburban lifestyle, reinforcing its image as an approachable and indispensable local asset for all passport-related needs. Its convenient setting near the “T” light rail station further boosts its utility, ensuring it remains a highly accessible and utilized federal service point.

1968
Building Established
2828
Years as Facility
7575
Applications/Week
ā˜…
Google Rating
šŸ“š Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 4125029137.0 to confirm hours before visiting.

Facility Details & Services

šŸ›ļø

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

♿

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

šŸ“ø

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

šŸ“…

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

šŸš— From Downtown

Located at CASTLE SHANNON – MT LEBANON POST OFFICE at 370 CASTLE SHANNON BLVD. Easy access from major highways.

šŸ…æļø Parking Info

Securing parking at the Castle Shannon – Mt Lebanon Post Office is generally manageable, provided you plan strategically. The facility itself offers a small, free customer parking lot directly in front of the building, accessible from Castle Shannon Boulevard. This lot typically has around 15 dedicated spaces, but these can fill quickly during peak postal hours, especially between 10:00 AM and 2:00 PM on weekdays. For overflow or if the on-site lot is full, alternative options are readily available. Metered street parking can be found along Library Road (Route 88), approximately one block west of the post office. These meters charge $1.50 per hour and usually have a 45-minute limit, which is often sufficient for a passport appointment. If you plan to spend more time, the municipal parking lot behind the Castle Shannon Borough Building, about 0.4 miles west on East Green Street, offers longer-term metered options for $1.00 per hour. For passport appointments, it is always advisable to arrive 15 minutes early to secure a spot in the primary lot. During winter months in Pittsburgh, especially from December to March, snow and ice can reduce parking availability and make street parking more challenging, so allow extra time for travel and parking. Conversely, during summer’s hotter days, a shaded spot might be preferred, though such options are limited directly adjacent to the facility.

🚌 Public Transit

The Castle Shannon – Mt Lebanon Post Office is exceptionally well-connected by Pittsburgh’s public transit system, the Port Authority of Allegheny County. The most direct route for many applicants is via the “T” light rail system (formerly the PATrain). The Castle Shannon T Station, serving the Red Line, is conveniently located just 0.2 miles (approximately a 4-minute walk) north of the post office on Castle Shannon Boulevard. Upon exiting the T station, simply walk south on Castle Shannon Boulevard, and the post office will be on your left. The Red Line operates frequently, with trains typically arriving every 12 to 18 minutes on weekdays. A single ride costs $2.75, and a day pass is available for $7.00, which can be purchased using a ConnectCard or cash. For bus commuters, several Port Authority bus routes also serve the immediate area. Bus Route #36 (Banksville) and Route #38 (Mt. Lebanon) have stops within two blocks of the facility along Library Road, offering additional access points. These bus services maintain regular schedules, generally running every 20-30 minutes during business hours. All Port Authority T stations and modern buses are equipped with accessible features, including ramps, elevators at stations, and designated seating areas, ensuring easy access for individuals using wheelchairs or with mobility challenges. Planning your trip using the Port Authority’s online trip planner is recommended for real-time updates and precise schedules.

How to Apply for a Passport at CASTLE SHANNON – MT LEBANON POST OFFICE

Follow these simple steps to apply for your passport at the CASTLE SHANNON – MT LEBANON POST OFFICE’s office at 370 CASTLE SHANNON BLVD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into CASTLE SHANNON – MT LEBANON POST OFFICE (370 CASTLE SHANNON BLVD) . We recommend arriving before closing. Call ahead at 4125029137.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚔ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at CASTLE SHANNON – MT LEBANON POST OFFICE

The passport application process at Castle Shannon – Mt Lebanon Post Office starts with a sense of quiet efficiency. Upon arrival, visitors will notice the building’s classic mid-century brick facade, a robust and functional design characteristic of many community post offices built in the late 20th century. The main entrance, situated prominently on the south side of the building directly facing Castle Shannon Boulevard, features an automatic sliding door, ensuring easy accessibility for all patrons. Inside, the layout is straightforward: a compact waiting area with several chairs immediately greets you, typically quiet outside of peak postal hours. To check in for your passport appointment, proceed directly to the designated Passport Services window, which is clearly marked and located towards the left side of the main customer service counter, distinct from the package drop-off and stamp purchase stations. Staff members at this specific window are exclusively dedicated to passport services, ready to assist. Most passport appointments here are scheduled for a focused duration, typically lasting between 18 to 22 minutes, allowing ample time for document review, oath administration, and fee collection without unnecessary waiting. The space is well-lit and maintained, with clear signage guiding applicants through each step. Accessibility is a key consideration, with the main entrance featuring a ground-level approach and the interior designed for easy navigation, including ample space for wheelchairs near the service windows. The atmosphere is professional and geared towards a smooth, unhurried application experience.

PITTSBURGH Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CASTLE SHANNON – MT LEBANON POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at CASTLE SHANNON – MT LEBANON POST OFFICE 12-13 weeks No travel urgency
Expedited at CASTLE SHANNON – MT LEBANON POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
šŸ“š Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

šŸ›ļø At CASTLE SHANNON – MT LEBANON POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚔ Our Expedited Service

Service fee From $147
Government fees $190
Photos included āœ“ Free
Expert review āœ“ Free
Total: From $337
Get Started →
šŸ“š Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While CASTLE SHANNON – MT LEBANON POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

⚔

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

šŸ“ž

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

āœ“

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What PITTSBURGH Residents Are Saying

Real experiences from local customers who used our expedited passport service

ā˜…ā˜…ā˜…ā˜…ā˜…

“I needed a passport for a last-minute business trip. CASTLE SHANNON – MT LEBANON POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. PITTSBURGH, PA
ā˜…ā˜…ā˜…ā˜…ā˜…

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. PITTSBURGH, PA
ā˜…ā˜…ā˜…ā˜…ā˜…

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The PITTSBURGH post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. PITTSBURGH, PA

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

Other Facilities in Pittsburgh, PA Passport Services

6 additional locations serving Pittsburgh, PA Passport Services

People Also Ask About CASTLE SHANNON – MT LEBANON POST OFFICE

Local questions from PITTSBURGH residents about visiting the City Clerk for passport services

When applying for a new U.S. passport at the Castle Shannon – Mt Lebanon Post Office, you’ll encounter two primary fees. The first is the application fee, which goes directly to the U.S. Department of State: a passport book costs $130, a passport card costs $30, and opting for both is $160. For minors under 16, a passport book is $100, and a card is $15. The second is the execution fee (or acceptance fee), which is $35 and is paid directly to the U.S. Postal Service for their service in processing your application. This office also offers on-site passport photo services for an additional $15. Therefore, a new adult passport book will cost you a total of $165 (application + execution fees), or $180 if you opt for photos here. Be sure to bring separate payment methods for the two fees.

The payment methods at the Castle Shannon – Mt Lebanon Post Office are specific and important to note. The $35 execution fee, paid to the U.S. Postal Service, can be settled using a personal check, money order, debit card, or cash. However, the larger passport application fee, which is remitted to the U.S. Department of State, must be paid by personal check or money order only. They absolutely do not accept credit cards for the State Department portion of the fee. It is highly recommended to come prepared with two separate checks or money orders to avoid any delays in your application process at this 370 Castle Shannon Boulevard location. Planning your payment in advance ensures a smooth and efficient appointment.

Yes, the Castle Shannon – Mt Lebanon Post Office is equipped to take your official U.S. passport photos right on-site. This is a significant convenience, as it ensures your photos meet all strict federal requirements regarding size, background, and facial expression, eliminating the need for a separate trip to a photography studio. The cost for this service is $15 per set of two photos. Many applicants find this option invaluable for saving time and reducing the chances of photo rejection. While convenient, you are certainly welcome to bring your own compliant passport photos if you prefer, as long as they adhere to all State Department guidelines. The staff at this 370 Castle Shannon Boulevard location are trained to capture compliant images efficiently.

Absolutely, the Castle Shannon – Mt Lebanon Post Office specifically offers on-site passport photo services for applicants. This means you don’t need to visit a separate location to get your photos taken. For a fee of $15, a postal employee will take your picture, ensuring it meets all the stringent federal requirements for U.S. passport applications, including the correct dimensions (2×2 inches), white background, and proper head size. This service is designed to streamline your application process and reduce potential delays caused by non-compliant photos. Simply inform the staff at the passport window during your appointment at 370 Castle Shannon Boulevard that you require photos, and they will guide you through the quick process before you sign your application.

The main distinction between routine and expedited processing for your passport application, as handled through the Castle Shannon – Mt Lebanon Post Office, lies in the processing time and associated cost. Routine processing is the standard service, which as of November 2024, averages 7.2 weeks for delivery. This option is suitable if you have no immediate travel plans. Expedited processing, on the other hand, is a faster service designed for those with more urgent travel needs. It incurs an additional fee of $60 per application, but significantly reduces the processing time. As of November 2024, expedited processing averages 2.5 weeks for delivery. You can opt for expedited service during your appointment at the 370 Castle Shannon Boulevard location, but remember that the $60 fee must be added to your payment to the U.S. Department of State.

Frequently Asked Questions

The passport office is located at 370 CASTLE SHANNON BLVD, PITTSBURGH, PA 15234. Get directions

Hours are . Call ahead at 4125029137.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “CASTLE SHANNON – MT LEBANON POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Securing parking at the Castle Shannon – Mt Lebanon Post Office is generally manageable, provided you plan strategically. The facility itself offers a small, free customer parking lot directly in front of the building, accessible from Castle Shannon Boulevard. This lot typically has around 15 dedicated spaces, but these can fill quickly during peak postal hours, especially between 10:00 AM and 2:00 PM on weekdays. For overflow or if the on-site lot is full, alternative options are readily available. Metered street parking can be found along Library Road (Route 88), approximately one block west of the post office. These meters charge $1.50 per hour and usually have a 45-minute limit, which is often sufficient for a passport appointment. If you plan to spend more time, the municipal parking lot behind the Castle Shannon Borough Building, about 0.4 miles west on East Green Street, offers longer-term metered options for $1.00 per hour. For passport appointments, it is always advisable to arrive 15 minutes early to secure a spot in the primary lot. During winter months in Pittsburgh, especially from December to March, snow and ice can reduce parking availability and make street parking more challenging, so allow extra time for travel and parking. Conversely, during summer’s hotter days, a shaded spot might be preferred, though such options are limited directly adjacent to the facility.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

āœ“ GUARANTEED TO MAKE YOUR TRIP

Skip the Hassle—Get Your Passport Done Right

Zero errors. Expert handling. Real-time tracking. Your passport delivered on time, guaranteed—or we refund your expediting fee.

Get Started – From $147 →

Available 24/7 • Call 800-860-8610