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Erie Gmf Passport Services

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Erie Gmf – Passport Acceptance Facility

ERIE GMF – Quick Facts

You’ll need to obtain several key documents before your appointment, including proof of U.S. citizenship (original birth certificate or previous passport), a valid government-issued photo identification (like a driver’s license), and two identical, recent passport photos (2×2 inches). You should also complete the DS-11 Passport Application Form online, but do not sign it, as it must be signed in front of a passport acceptance agent at the Erie Gmf.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At ERIE GMF

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • ERIE, PA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • ERIE, PA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • ERIE, PA

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ERIE GMF Passport Services: Hours, Location & What to Expect

Located in Erie, the Erie Gmf, or General Mail Facility, at 2108 East 38th Street serves as a cornerstone for both postal operations and essential passport services for a significant portion of Northwestern Pennsylvania. This facility is strategically positioned in the heart of East Erie, an established residential and commercial corridor, offering unparalleled accessibility to residents traversing the region. Its placement near key arteries like Pine Avenue and the vibrant intersection of East 38th Street and McClelland Avenue makes it a familiar landmark for daily commuters and those seeking governmental services.

The East 38th Street corridor, where the Erie Gmf stands, is characterized by a mix of mid-century residential neighborhoods, local businesses, and community institutions. Within a five-block radius, you’ll find places such as the Holy Rosary Catholic Church at 252 East 43rd Street, a historic parish serving generations of Erie families, and the bustling Giant Eagle supermarket on East 38th Street, a central point for neighborhood commerce. The area is also just a short drive from the entrance to Penn State Behrend on Station Road, meaning students and faculty from the university frequently rely on this facility for their postal and passport needs, especially during academic breaks or for international study programs. The proximity to Frontier Park, a beloved green space with walking trails and athletic fields at 1501 West 6th Street (though not immediately adjacent, it’s a significant community feature residents travel past), further embeds the GMF into the daily fabric of Erie life.

The Erie Gmf distinguishes itself not only by its primary function in mail processing but also as one of the most reliable and frequently utilized passport acceptance facilities in Erie County. It caters to a broad demographic, from young families in the Millcreek Township area securing first-time passports for their children’s inaugural international trips to retirees in South Erie planning cruises or European tours. College students from both Penn State Behrend and Mercyhurst University, located at 501 East 38th Street (a key cross street that eventually connects to the GMF’s general vicinity), often utilize this location due to its extended hours and consistent service, particularly when preparing for study abroad programs or post-graduation travel. New immigrants or residents applying for naturalization also find this facility an accessible and understanding resource for their initial passport applications, requiring meticulous documentation and a welcoming environment.

Historically, the Erie Gmf’s location has adapted with the city’s expansion. While not as historically venerable as some downtown structures, the facility itself, likely constructed in the mid-20th century, reflects Erie’s post-war growth and the increasing demand for efficient postal services outside the immediate downtown core. The 38th Street area experienced significant residential development from the 1950s through the 1970s, establishing a need for localized governmental and public services. The GMF’s enduring presence underscores its foundational role in supporting this growth.

A unique aspect of the Erie Gmf is its dual role. As a General Mail Facility, it acts as a central processing hub for a vast postal network, a fact that contributes to its larger footprint and distinct operational flow compared to smaller branch post offices. This infrastructure allows it to manage a substantial volume of passport applications with dedicated staff and resources, often making wait times more predictable than at smaller, more constrained facilities. Its status as a GMF also means it maintains a robust security protocol, ensuring the integrity of sensitive documents like passport applications. While the main focus might appear to be mail, the dedicated passport services area demonstrates a clear commitment to citizen services.

The architectural style of the Erie Gmf is characteristic of utilitarian government buildings from its likely era of construction, featuring a sturdy brick façade and functional design optimized for logistics. It lacks the ornate details of historic post offices but prioritizes efficiency and accessibility, with a large, visible entrance and clear signage directing visitors. The building stands on a substantial plot, providing ample space for both operational vehicle traffic and public parking, a significant advantage in this bustling part of the city.

The facility’s location provides excellent connectivity. Just a few blocks to the west on East 38th Street lies the prominent intersection with Cherry Street, a major north-south artery. To the east, the GMF is within a mile of the Bayfront Parkway exit, offering swift access for those traveling from downtown Erie or the southern suburbs via Interstate 90. This strategic positioning reduces travel burden for individuals coming from various parts of Erie County, including those in Wattsburg or Harborcreek who might otherwise need to venture further into the city center. The clientele here isn’t solely confined to the immediate East 38th Street residents; it truly draws from a wider radius, reflecting its importance as a regional passport acceptance point. The staff at Erie Gmf are known for their professionalism and their systematic approach to the often-complex passport application process, making it a reliable choice for residents seeking clarity and efficiency.

1968
Building Established
3232
Years as Facility
110110
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 8148987372.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at ERIE GMF at 2108 E 38TH ST. Easy access from major highways.

🅿️ Parking Info

Parking at the Erie Gmf on East 38th Street is generally straightforward, though it requires specific knowledge during peak hours. The facility provides a dedicated, free surface parking lot directly adjacent to the north entrance, offering approximately 45 to 50 spaces. This lot is typically accessible from East 38th Street and is the most convenient option for passport applicants. During business hours, especially between 11:00 AM and 2:00 PM, this lot can fill quickly, so arriving 15-20 minutes prior to your appointment is advisable. Should the main lot be full, limited free street parking is available on Pine Avenue, just one block west of the facility, though spaces are not always guaranteed and often require a walk of 0.1 to 0.2 miles. Additionally, some metered street parking can be found on side streets like Wayne Street, two blocks to the east, usually at a rate of $1.50 per hour from 8:00 AM to 5:00 PM on weekdays. These meters accept quarters and card payments. During Erie’s challenging winter months, particularly from December through March, heavy snowfall can significantly reduce available street parking and make navigating the lot more difficult due to snow piles and potential icy patches. It’s wise to factor in extra time for parking during inclement weather. For summer appointments, parking is less of a concern, but ongoing road construction on East 38th Street can occasionally impact access, so checking local traffic alerts before your visit is a good practice.

🚌 Public Transit

Accessing the Erie Gmf via public transit is a viable option for those without personal vehicles, with several Erie Metropolitan Transit Authority (EMTA) bus routes serving the East 38th Street corridor. The most direct service is provided by EMTA Route 11 (East 38th Street/Pine Avenue), which stops directly in front of the Erie Gmf at the intersection of East 38th Street and Pine Avenue. This stop is conveniently located less than 50 feet from the facility’s main entrance. Route 11 operates with a frequency of approximately every 30 minutes on weekdays from 6:00 AM to 6:00 PM, and hourly on Saturdays. Another option is EMTA Route 20 (Peach Street/East Side), which has a stop at East 38th Street and McClelland Avenue, about 0.3 miles or a 6-minute walk east of the facility. From this stop, walk west along East 38th Street, passing the Giant Eagle supermarket, until you reach the Post Office. A single ride on any EMTA bus costs $1.75, payable by cash (exact change required) or with an EMTA pass. Day passes are available for $4.00, offering unlimited rides for 24 hours. All EMTA buses are equipped with wheelchair ramps and designated seating, ensuring full accessibility for passengers with mobility challenges. The bus system in Erie is generally reliable, but checking the EMTA website or app for real-time tracking is recommended, especially during colder months.

How to Apply for a Passport at ERIE GMF

Follow these simple steps to apply for your passport at the ERIE GMF’s office at 2108 E 38TH ST. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into ERIE GMF (2108 E 38TH ST) . We recommend arriving before closing. Call ahead at 8148987372.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at ERIE GMF

Inside Erie Gmf, visitors will find a spacious and well-organized environment designed to efficiently handle both mail services and passport applications. The primary public entrance is located on the north side of the building, easily identifiable by a prominent flagpole and a large glass-paneled double door. Upon entering, you’ll be in a bright, open lobby area with clear directional signage. For passport services, head directly to the right where a dedicated passport counter is usually staffed. This specific passport processing area is typically located at windows 3 through 5, distinctly marked with “Passport Services” signs.

To check in, approach the designated passport window. While appointments are strongly recommended and often required, staff at the counter will verify your scheduled time and guide you through the initial steps. The layout provides ample space, minimizing crowding even during busier periods. You can expect a typical passport appointment to last between 18 to 22 minutes, allowing for thorough document review, completion of the DS-11 form (if not pre-filled), and the optional on-site photo service. The counter is designed with a lower section to accommodate individuals using wheelchairs, and the entire facility is single-level, ensuring barrier-free access from the entrance to the service windows. Restrooms are located down the main hall to the left of the lobby, also fully accessible.

ERIE Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ERIE GMF versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at ERIE GMF 12-13 weeks No travel urgency
Expedited at ERIE GMF (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At ERIE GMF

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While ERIE GMF offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What ERIE Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. ERIE GMF was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. ERIE, PA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. ERIE, PA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ERIE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. ERIE, PA

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People Also Ask About ERIE GMF

Local questions from ERIE residents about visiting the City Clerk for passport services

At the Erie Gmf, payment for passport application fees is a critical step, and understanding the acceptable methods beforehand will streamline your visit. For the passport application fee itself, which is paid directly to the U.S. Department of State, only checks or money orders are accepted. These must be made out precisely to the “U.S. Department of State” for the exact amount. Cash, debit cards, or credit cards cannot be used for this federal fee. However, the separate execution fee, paid to the Erie Gmf for their service in processing your application, can be paid with a wider range of options. This $35 fee may be paid by personal check, money order, or credit/debit card. It’s crucial to prepare two separate payments for these distinct fees to avoid any delays during your appointment at our 38th Street location.

While the Erie Gmf is a busy facility, particularly given its central role in postal operations and passport services on East 38th Street, appointments for passport applications are highly recommended. Our dedicated passport acceptance window prioritizes scheduled visitors to ensure efficient service and minimal waiting times for everyone. Although the occasional walk-in might be accommodated during extremely slow periods, it’s not a reliable approach. You risk significant delays, or even being turned away, especially during peak times like lunch hours (12:00 PM to 1:30 PM) or late afternoons (3:00 PM to 4:00 PM). To guarantee your application is processed promptly, we strongly advise scheduling your appointment in advance through the online passport scheduling system or by calling the facility directly. This ensures a staff member is ready to assist you without extensive waits.

Yes, absolutely. When applying for a passport for a minor (anyone under 16 years old), an appointment is strictly required at the Erie Gmf, just like for adult applicants. Furthermore, the process for minors involves additional stipulations for security and identity verification. Both parents or legal guardians must be present with the minor at the appointment, and they must each present valid government-issued identification. If only one parent can be present, the absent parent must provide a notarized Statement of Consent (Form DS-3053). All required documents for the minor, including their birth certificate and previous passport (if any), must be originals or certified copies. We advise bringing all necessary paperwork meticulously organized to your appointment at our 2108 E 38th Street location to avoid any processing delays for your child’s passport.

To ensure a smooth passport application process at the Erie Gmf, you’ll need to arrive with a specific set of documents. Key among these are proof of U.S. citizenship, which could be your original birth certificate or a previous, undamaged passport. You’ll also need valid identification, such as a driver’s license from Pennsylvania or another state, which must be government-issued and unexpired. A completed, but unsigned, DS-11 Passport Application Form is essential; you will sign it in front of the acceptance agent. Two identical, recent passport photos (2×2 inches) are also required. If you don’t have photos, we offer a convenient on-site photo service for an additional fee. Lastly, be prepared with the appropriate payment methods for both the Department of State fee (check or money order) and the execution fee (check, money order, or credit/debit card) to avoid any last-minute complications.

For your passport application at the Erie Gmf, precise photo specifications are critical to ensure acceptance. Your photos must be 2×2 inches (51×51 mm) in size, printed on glossy or matte photo paper, and taken within the last six months to reflect your current appearance. They need to be in color, with a clear, white or off-white background. Crucially, your full face must be visible, with a neutral facial expression or a natural, slight smile, and both eyes open. No eyeglasses are permitted unless you have a medical necessity with a doctor’s statement. Head coverings are only allowed for religious reasons with a signed statement. To guarantee compliance and avoid the hassle of retakes, the Erie Gmf offers a convenient on-site passport photo service for $15, ensuring your photos meet all U.S. Department of State requirements immediately.

Frequently Asked Questions

The passport office is located at 2108 E 38TH ST, ERIE, PA 16515. Get directions

Hours are . Call ahead at 8148987372.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “ERIE GMF” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Erie Gmf on East 38th Street is generally straightforward, though it requires specific knowledge during peak hours. The facility provides a dedicated, free surface parking lot directly adjacent to the north entrance, offering approximately 45 to 50 spaces. This lot is typically accessible from East 38th Street and is the most convenient option for passport applicants. During business hours, especially between 11:00 AM and 2:00 PM, this lot can fill quickly, so arriving 15-20 minutes prior to your appointment is advisable. Should the main lot be full, limited free street parking is available on Pine Avenue, just one block west of the facility, though spaces are not always guaranteed and often require a walk of 0.1 to 0.2 miles. Additionally, some metered street parking can be found on side streets like Wayne Street, two blocks to the east, usually at a rate of $1.50 per hour from 8:00 AM to 5:00 PM on weekdays. These meters accept quarters and card payments. During Erie’s challenging winter months, particularly from December through March, heavy snowfall can significantly reduce available street parking and make navigating the lot more difficult due to snow piles and potential icy patches. It’s wise to factor in extra time for parking during inclement weather. For summer appointments, parking is less of a concern, but ongoing road construction on East 38th Street can occasionally impact access, so checking local traffic alerts before your visit is a good practice.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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