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For residents of Salem, the City Of Salem Collectors Office, located at 93 Washington Street, Room 4, provides a convenient local option for passport application services. Situated in the heart of downtown Salem, just a short walk from the Salem Witch Museum and the historic Salem Common, the Collector’s Office caters particularly to residents in neighborhoods like McIntire Historic District and the Charter Street Historic District, where families and individuals often prioritize efficient access to essential government services. The office sees a steady flow of applicants, particularly during the spring and summer months leading up to peak vacation season, with a noticeable demographic of young families applying for their children’s first passports, as well as older adults preparing for international travel. This location offers a unique advantage: its accessibility to other municipal services within the same building, allowing residents to handle multiple errands in a single trip. Historically, the building itself, a stately brick structure dating back to the early 20th century, served as the primary municipal building and continues to be a recognizable landmark for long-time Salem residents. The office benefits from its proximity to local businesses and amenities; applicants can easily grab a coffee at MEM Tea Imports on Washington Street or have copies made at FedEx Office Print & Ship Center just around the corner on New Liberty Street. The Collector’s Office plays a vital role in ensuring Salem residents can readily obtain the necessary documentation for international travel and identification, contributing to the city’s vibrant and globally connected community. It stands just two blocks west of the Essex Street Pedestrian Mall, offering applicants a chance to enjoy the city’s ambiance before or after their appointment. The team at the Collector’s Office is known for their commitment to assisting residents through the often-complex passport application process, providing guidance and support to ensure accurate submissions and minimizing potential delays. Furthermore, its location makes it accessible for those utilizing public transportation, with several MBTA bus routes stopping within a block of the office. The building also offers limited accessibility features, including ramps and elevators, ensuring that individuals with mobility challenges can comfortably access the passport services. The presence of historical markers and plaques near the building further adds to the unique experience of applying for a passport at this location, connecting applicants to Salem’s rich history and heritage. The office’s enduring presence within the community solidifies its role as a reliable and trusted resource for passport services, and a key component of Salem’s civic infrastructure. The convenience of the location and the personalized service offered by the staff continue to make it a popular choice for Salem residents seeking to navigate the passport application process efficiently. Applications surge particularly in the spring, before school lets out for the summer. Local travel agents, like Salem Travel on Lafayette Street, often direct their clients to the Collector’s Office for local processing assistance. The proximity to Salem State University also brings in a number of students preparing for study abroad programs or international internships. The Salem Athenaeum, a private library and cultural center founded in 1810, sits less than a block away, lending a sense of historical significance to the area. The office’s role in facilitating international travel supports the city’s ongoing engagement with the global community, which is a vital part of Salem’s identity as a cultural and economic hub.
Note: The office is closed on all federal holidays. Call ahead at 9786195621.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CITY OF SALEM COLLECTORS OFFICE at 93 WASHINGTON STREET RM 4. Easy access from major highways.
Parking near the City Of Salem Collectors Office can be challenging, especially during peak hours and tourist season. Metered street parking is available on Washington Street, with rates typically around $1.25 per hour and a two-hour time limit. These meters accept credit cards and coins. Alternatively, the Museum Place Garage on Brown Street, located approximately 0.2 miles (about a 5-minute walk) from the Collector’s Office, offers covered parking at a rate of $2 per hour. The South Harbor Garage, closer to the waterfront but still within walking distance (0.3 miles, 7-minute walk), provides another option, with similar hourly rates. During the summer months, parking can be especially difficult due to increased tourist traffic. Consider arriving early for your appointment or utilizing public transportation to avoid parking hassles. In the winter, be mindful of icy conditions on sidewalks when walking from parking areas. A small, free 10-space parking lot is available behind the building for municipal employees, but is not accessible to the general public. For longer appointments or if you anticipate needing more time, the Museum Place Garage is generally the best option.
The City Of Salem Collectors Office is easily accessible via public transportation. Several MBTA bus routes, including the 450 and 455, stop directly in front of the building on Washington Street. These buses provide connections to surrounding communities like Beverly, Peabody, and Danvers. The Salem MBTA Commuter Rail station, served by the Newburyport/Rockport Line, is located approximately 0.4 miles (an 8-minute walk) from the Collector’s Office. From the station, walk south on Washington Street to reach the office. A single ride on the Commuter Rail costs around $7.50, depending on the zone. Bus fares are typically $1.70 per ride. Both the Commuter Rail station and the MBTA buses are equipped with accessibility features, including wheelchair ramps and designated seating for individuals with disabilities. The buses run approximately every 30 minutes on weekdays. Walking from the Commuter Rail station is straightforward, with well-maintained sidewalks and clear signage. The walk provides an opportunity to see some of Salem’s historic architecture and landmarks. The Commuter Rail operates frequently during peak commuting hours, ensuring convenient access to the Collector’s Office for those traveling from outside of Salem.
Follow these simple steps to apply for your passport at the CITY OF SALEM COLLECTORS OFFICE’s office at 93 WASHINGTON STREET RM 4. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CITY OF SALEM COLLECTORS OFFICE (93 WASHINGTON STREET RM 4) . We recommend arriving before closing. Call ahead at 9786195621.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Arriving at City Of Salem Collectors Office, you’ll enter the main municipal building through the Washington Street entrance. The building’s architecture is reminiscent of early 20th-century civic design, with a grand facade and prominent signage. Once inside, proceed to Room 4, which is clearly marked with signage for the Collector’s Office. Check-in at the front counter, usually manned by one or two staff members, depending on the time of day. You may be asked to take a number or sign in on a clipboard. The typical passport appointment duration ranges from 15 to 25 minutes, depending on the complexity of your application. The office layout is straightforward, with a waiting area containing several chairs and a dedicated service window for passport applications. The area is generally well-lit and maintained, providing a comfortable environment for applicants. Accessibility features include ramps at the entrance and an elevator to access different floors within the building. After checking in, you’ll be called to the service window where a staff member will review your documents and guide you through the rest of the process.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF SALEM COLLECTORS OFFICE versus using our expedited service.
While CITY OF SALEM COLLECTORS OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CITY OF SALEM COLLECTORS OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The SALEM post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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