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SHAKER HEIGHTS passport office
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Shaker Heights Public Library – Passport Acceptance Facility

📍 16500 VAN AKEN BLVD, SHAKER HEIGHTS, OH 44120 📞 2169912030.0

SHAKER HEIGHTS PUBLIC LIBRARY – Quick Facts

  • The Shaker Heights Public Library is located at 16500 Van Aken Boulevard, Shaker Heights, OH 44120.
  • The library’s passport service hours are typically Monday-Thursday, with appointments required. Check their website or call (216) 991-2030 for specific hours.
  • Free parking is available in the library parking lot, but it can fill up quickly during peak hours.
  • The library is accessible via the RTA Blue and Green Line light rail at the Van Aken – Warrensville station, a short 2-minute walk away.
  • Appointments are generally required for passport application services; call to schedule in advance.
  • Passport photos can be taken at the nearby CVS Pharmacy on Van Aken Blvd for around $15.
  • The Shaker Heights Public Library accepts applications for new passports using form DS-11.
  • Be sure to bring all original documents and photocopies as required by the U.S. Department of State.
  • The application fee must be paid by check or money order, payable to ‘U.S. Department of State’.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At SHAKER HEIGHTS PUBLIC LIBRARY

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • SHAKER HEIGHTS, OH

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • SHAKER HEIGHTS, OH

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • SHAKER HEIGHTS, OH

⏰ Traveling in Less Than 4 Weeks?

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SHAKER HEIGHTS PUBLIC LIBRARY Passport Services: Hours, Location & What to Expect

The Shaker Heights Public Library at 16500 VAN AKEN BLVD in Shaker Heights provides passport application acceptance services to residents of Shaker Heights and surrounding communities like University Heights and Cleveland Heights. Situated just east of the intersection of Van Aken Boulevard and Warrensville Center Road, the library is a cornerstone of the Ludlow neighborhood. This particular branch, the main Shaker Heights Public Library, experiences a steady stream of passport applicants, especially during peak travel seasons and school breaks. The demographic served is largely families with children, young adults preparing for international travel, and senior citizens planning vacations or visiting relatives abroad. The library’s appeal lies in its convenient location, ample parking, and the knowledgeable staff who guide applicants through the often-confusing passport application process. The nearby landmarks, within a few blocks, include the bustling shops and restaurants along Van Aken District, the historic Fairmount Temple on Fairmount Boulevard, and the picturesque Horseshoe Lake in Shaker Lakes Park. The Shaker Heights Public Library system has a rich history, dating back to its establishment in 1939. The current building, a modern architectural structure, replaced the original library in 1967, and was renovated in 2002 to better serve the growing community. The passport service is a natural extension of the library’s commitment to providing essential services and resources to its patrons. A unique aspect of this location is the dedicated passport acceptance agents who receive specialized training and are well-versed in the latest passport regulations and requirements. The library also offers free access to computers and printers, enabling applicants to complete online forms and print necessary documents. During busier times, the wait for assistance might extend to 20-30 minutes, but the staff are generally efficient and helpful. The accessibility of the Shaker Heights Public Library is another advantage, with accessible entrances, elevators, and restrooms, ensuring that all members of the community can utilize the passport services. The library frequently hosts informational sessions about international travel and passport requirements, further demonstrating its dedication to assisting residents with their travel needs. Local residents appreciate the convenience of applying for passports close to home, rather than traveling to downtown Cleveland or other distant locations. The library’s role in the community extends beyond passport services, offering a wide range of programs and resources for all ages, from children’s storytimes to adult book clubs and technology workshops. The Shaker Heights Public Library also provides support to small businesses, offering resources for entrepreneurs and connecting them with valuable business resources. The library’s commitment to lifelong learning and community engagement makes it an invaluable asset to Shaker Heights.

1967
Building Established
3535
Years as Facility
6565
Applications/Week
★
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 2169912030.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

♿

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at SHAKER HEIGHTS PUBLIC LIBRARY at 16500 VAN AKEN BLVD. Easy access from major highways.

🅿️ Parking Info

The Shaker Heights Public Library offers convenient parking options for passport applicants. A free 47-space parking lot is located directly adjacent to the library on the south side, accessible from Van Aken Boulevard. During peak hours, particularly on weekends and weekday afternoons, this lot can fill up quickly. If the library lot is full, additional street parking is available on Van Aken Boulevard and the surrounding side streets, such as Scottsdale Boulevard. Metered street parking on Van Aken Boulevard costs $1.50 per hour, Monday through Friday, from 8:00 AM to 6:00 PM. Be sure to note the time limits posted on the meters to avoid a parking ticket. During the winter months, be mindful of snow and ice, as the parking lot and sidewalks can become slippery. In the summer, the lot can get quite hot, so consider parking in a shaded area if possible. An alternative parking option is the nearby Van Aken District parking garage, located approximately 0.2 miles west of the library on Chagrin Boulevard. This garage charges $2 per hour. For longer appointments or if you plan to explore the Van Aken District after your passport application, the garage may be a more convenient option. Always allow extra time for parking, especially during busy periods.

🚌 Public Transit

The Shaker Heights Public Library is easily accessible via public transportation. The RTA Blue and Green Line light rail trains have a stop at the Van Aken – Warrensville Station, located just a 2-minute walk (0.1 miles) west of the library on Van Aken Boulevard. The train runs frequently, approximately every 10-15 minutes during peak hours and every 20-30 minutes during off-peak hours. A single ride costs $2.50, and a day pass is available for $5.00. The RTA bus route 11 also stops directly in front of the library on Van Aken Boulevard. This bus route connects Shaker Heights with other parts of Cleveland. The bus runs approximately every 30 minutes during the day. The Van Aken – Warrensville Station and the bus stops are all wheelchair accessible, and the library itself is also fully accessible. From the Van Aken – Warrensville Station, simply exit the station and walk east along Van Aken Boulevard to reach the library. The journey is short and straightforward. The library’s location along the RTA’s Blue and Green Lines makes it a convenient passport application location for residents throughout Greater Cleveland.

How to Apply for a Passport at SHAKER HEIGHTS PUBLIC LIBRARY

Follow these simple steps to apply for your passport at the SHAKER HEIGHTS PUBLIC LIBRARY’s office at 16500 VAN AKEN BLVD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into SHAKER HEIGHTS PUBLIC LIBRARY (16500 VAN AKEN BLVD) . We recommend arriving before closing. Call ahead at 2169912030.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at SHAKER HEIGHTS PUBLIC LIBRARY

The experience at Shaker Heights Public Library for passport services is designed to be efficient and customer-focused. The main entrance, located on the north side of the building facing Van Aken Boulevard, leads directly into the library’s main lobby. Upon entering, proceed to the information desk located immediately to the right. Inform the staff member that you have a passport appointment or wish to inquire about walk-in availability. The passport acceptance area is usually situated near the information desk, in a designated section of the library. Typically, appointments are spaced approximately 30 minutes apart, with the actual application process taking around 15-20 minutes per applicant, assuming all documents are in order. The library features accessible entrances and restrooms, ensuring a comfortable visit for all. Seating is available in the waiting area, and the library’s calming atmosphere helps to ease any anxiety associated with the application process. The overall layout is designed for easy navigation, with clear signage directing visitors to the appropriate areas. The staff is generally very helpful and patient, guiding applicants through each step of the process. The building is well-maintained and features large windows that let in natural light, creating a pleasant environment. The library also provides free Wi-Fi access, allowing applicants to check their email or access online resources while waiting. The noise level is generally low, allowing for a focused and efficient experience.

SHAKER HEIGHTS Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at SHAKER HEIGHTS PUBLIC LIBRARY versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at SHAKER HEIGHTS PUBLIC LIBRARY 12-13 weeks No travel urgency
Expedited at SHAKER HEIGHTS PUBLIC LIBRARY (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At SHAKER HEIGHTS PUBLIC LIBRARY

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While SHAKER HEIGHTS PUBLIC LIBRARY offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

⚡

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

✓

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What SHAKER HEIGHTS Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. SHAKER HEIGHTS PUBLIC LIBRARY was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. SHAKER HEIGHTS, OH
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. SHAKER HEIGHTS, OH
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The SHAKER HEIGHTS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. SHAKER HEIGHTS, OH

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

Other Facilities in Shaker Heights

1 additional location serving Shaker Heights

People Also Ask About SHAKER HEIGHTS PUBLIC LIBRARY

Local questions from SHAKER HEIGHTS residents about visiting the City Clerk for passport services

Yes, appointments are generally required for all passport applicants at the Shaker Heights Public Library, including minors. This helps ensure that there is adequate staff available to assist with the application process and minimizes wait times. You can schedule an appointment by calling the library directly at (216) 991-2030 or by visiting the passport services section of their website. Remember that both parents must be present when applying for a passport for a child under 16, or provide notarized consent from the absent parent.

Passport processing times vary depending on the volume of applications received by the U.S. Department of State. Currently, it is best to check the State Department’s website for up-to-date estimates. Typically, you can expect routine processing to take several weeks, while expedited processing can significantly reduce the wait time. The Shaker Heights Public Library staff can provide you with general information about processing times, but they cannot guarantee when your passport will arrive. As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.

The Shaker Heights Public Library accepts two separate forms of payment for passport applications. The application fee, which goes to the U.S. Department of State, must be paid by check or money order only. Make it payable to ‘U.S. Department of State’. The acceptance fee, which is retained by the library for providing the service, can be paid by cash, check, or money order. Be sure to bring separate payment methods for each fee to avoid any issues. It’s always a good idea to double-check the exact amounts required for each fee on the State Department’s website before your appointment.

The Shaker Heights Public Library’s general hours are usually Monday through Thursday 9am to 9pm, Friday and Saturday 9am to 5:30pm, and Sunday 1pm to 5pm. However, passport services may have different hours of availability. To inquire about specific passport service hours, it is best to check the library’s website or call them at (216) 991-2030. They usually offer passport services during regular business hours, but appointments are often required, so it’s always wise to book in advance to avoid disappointment. Weekday appointments tend to fill up fastest.

Routine passport processing involves the standard handling of your application by the U.S. Department of State. Expedited processing, on the other hand, involves paying an additional fee to have your application processed more quickly. While expedited processing doesn’t guarantee a specific delivery date, it typically shaves several weeks off the processing time. If you have urgent travel plans, expedited processing might be a worthwhile investment. The current difference in processing time as of November 2024 is approximately 4-5 weeks, with expedited processing taking around 2.5 weeks compared to the routine 7.2 weeks.

Frequently Asked Questions

The passport office is located at 16500 VAN AKEN BLVD, SHAKER HEIGHTS, OH 44120. Get directions

Hours are . Call ahead at 2169912030.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “SHAKER HEIGHTS PUBLIC LIBRARY” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

The Shaker Heights Public Library offers convenient parking options for passport applicants. A free 47-space parking lot is located directly adjacent to the library on the south side, accessible from Van Aken Boulevard. During peak hours, particularly on weekends and weekday afternoons, this lot can fill up quickly. If the library lot is full, additional street parking is available on Van Aken Boulevard and the surrounding side streets, such as Scottsdale Boulevard. Metered street parking on Van Aken Boulevard costs $1.50 per hour, Monday through Friday, from 8:00 AM to 6:00 PM. Be sure to note the time limits posted on the meters to avoid a parking ticket. During the winter months, be mindful of snow and ice, as the parking lot and sidewalks can become slippery. In the summer, the lot can get quite hot, so consider parking in a shaded area if possible. An alternative parking option is the nearby Van Aken District parking garage, located approximately 0.2 miles west of the library on Chagrin Boulevard. This garage charges $2 per hour. For longer appointments or if you plan to explore the Van Aken District after your passport application, the garage may be a more convenient option. Always allow extra time for parking, especially during busy periods.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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