✓ Guaranteed to Make Your Trip

Massillon Post Office Passport Services

Done Right—Without the Hassle

Skip the guesswork and errors. Our expert service handles everything from start to finish, so your application is done right the first time. From $147—as fast as 3 days.

See How We Compare →
Zero Errors Guaranteed
Expert Review
As Fast as 3 Days
★★★★★ 11,484 reviews | Trustpilot
MASSILLON passport office
The New York Times Forbes USA TODAY MSNBC

Massillon Post Office – Passport Acceptance Facility

MASSILLON POST OFFICE – Quick Facts

  • The Massillon Post Office is located at 333 S ERIE ST, Massillon, OH.
  • Standard operating hours for passport services are weekdays from 9:00 AM to 4:00 PM, but it’s best to call ahead to confirm.
  • Limited parking is available on-site, with metered street parking also accessible on Erie Street.
  • Appointments are strongly recommended to avoid long wait times and can be scheduled online or by phone.
  • The post office accepts applications for new passports (DS-11) and eligible renewals (DS-82).
  • Passport photos are available for purchase at the facility for a fee of $15 plus tax.
  • As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At MASSILLON POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • MASSILLON, OH

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • MASSILLON, OH

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • MASSILLON, OH

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

✓ Guaranteed to Make Your Trip

We’ve helped 500,000+ customers since 1992. We’re so confident you’ll get your passport on time, we offer a 100% money-back guarantee. Need it fast? We get it done—no excuses.

MASSILLON POST OFFICE Passport Services: Hours, Location & What to Expect

The Massillon Post Office at 333 S ERIE ST in Massillon offers a crucial service to the residents of this Stark County city, facilitating passport applications for both first-time travelers and those renewing their documents. Positioned near the heart of downtown, just a stone’s throw from the Sippo Valley Trail and the historic Lincoln Theatre on Lincoln Way E, the post office serves a diverse clientele, from young families planning vacations to retirees embarking on international adventures. The immediate neighborhood surrounding the post office features a blend of local businesses and residential areas. Residents from neighborhoods like Walnut Hills, just west across the Tuscarawas River, and those residing along Lincoln Way East, find the Massillon Post Office to be a convenient option for their passport needs. The intersection of Erie Street and Lincoln Way East, a bustling junction, marks a key access point to the facility. Historically, the Massillon Post Office has been a cornerstone of the community, predating even its current location. Records show postal services operating in Massillon as early as the mid-19th century, adapting and evolving alongside the city’s growth from a canal town to a manufacturing hub. Today, the post office continues to be a vital link, not just for mail and packages, but also for accessing essential federal services like passport processing. The demographic utilizing this facility is quite varied. Young couples from the neighborhoods north of downtown, near Massillon Washington High School, frequently use the passport services for honeymoons or destination weddings. Older residents, many of whom have lived in Massillon their entire lives, also rely on the post office for passport renewals, often in preparation for visiting family abroad or taking long-awaited cruises. A unique aspect of the Massillon Post Office is its dedicated staff, many of whom have worked at the location for years, developing a personal connection with the community. They are known for their helpfulness and efficiency in guiding applicants through the often-confusing passport application process. The facility experiences peak periods during the spring and summer months, as families prepare for summer vacations. Many local businesses, such as travel agencies like AAA Massillon Travel located on Lincoln Way, often recommend the post office to their clients for passport services, further contributing to its popularity. The presence of several schools in the area, including Gorrell Elementary and Whittier Elementary, also contributes to the demand, as families with school-aged children often apply for passports together. The Massillon Public Library, located just a few blocks east on Lincoln Way, offers free computer access and assistance with filling out passport applications online, creating a synergistic relationship with the post office. Even with the availability of online resources, many residents prefer the personalized assistance offered at the Massillon Post Office, appreciating the opportunity to speak with a knowledgeable agent in person. Furthermore, the Massillon Post Office stands as a testament to the city’s commitment to providing accessible government services to its residents. Its central location, coupled with its dedicated staff and efficient operation, makes it a valuable asset to the Massillon community. It’s a place where residents can navigate the complexities of international travel with confidence and ease, knowing they have the support of a reliable and trusted local institution. The building itself, while not architecturally striking, has a certain understated charm that reflects the practical and hard-working spirit of Massillon. It’s a place where generations of residents have come to send letters, receive packages, and now, obtain their passports to explore the world beyond Stark County. The steady stream of customers, from early morning until late afternoon, is a constant reminder of the post office’s enduring role in the fabric of Massillon life.

1968
Building Established
3232
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 3308378323.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at MASSILLON POST OFFICE at 333 S ERIE ST. Easy access from major highways.

🅿️ Parking Info

Parking around the Massillon Post Office can be challenging, especially during peak hours. The post office itself has a small, 12-space parking lot directly in front of the building on Erie Street, which is often full. Street parking is available on Erie Street and adjacent streets like 1st Street SE, but it is metered and costs $1.00 per hour, Monday through Friday, from 8:00 AM to 5:00 PM. Meters accept coins and credit cards. Alternatively, a larger public parking lot is located two blocks east on 1st Street SE near the corner of Oak Avenue SE. This lot offers 47 free parking spaces but fills up quickly during weekday business hours. Another option is the Massillon City Hall parking garage, located approximately 0.3 miles south of the post office at 151 Lincoln Way E. This garage charges $8 per day. During the winter months, be mindful of ice and snow accumulation on sidewalks and parking lots. It’s advisable to wear appropriate footwear and allow extra time for walking. In the summer, the asphalt parking lots can become very hot, so consider parking in shaded areas if available. For passport appointments, it is recommended to arrive at least 15 minutes early to allow time to find parking and walk to the post office.

🚌 Public Transit

Public transportation to the Massillon Post Office is available via the Stark Area Regional Transit Authority (SARTA). Bus route #101, the Lincoln Highway route, stops directly in front of the post office on Erie Street. This route runs east-west along Lincoln Way and connects Massillon to Canton. The bus runs every 30 minutes on weekdays and every hour on weekends. A single ride costs $2.00, and a day pass is available for $4.00. Seniors and individuals with disabilities are eligible for reduced fares. The nearest SARTA transit center is located in downtown Canton, approximately 8 miles north of Massillon. From the transit center, you can transfer to route #101 to reach the Massillon Post Office. The bus is equipped with wheelchair lifts and designated seating for passengers with disabilities. The bus stop in front of the post office is also wheelchair accessible. SARTA offers a mobile app that allows you to track buses in real-time and plan your trip. For those arriving from out of town via Amtrak, the nearest train station is located in Alliance, approximately 20 miles east of Massillon. From the Alliance station, you would need to take a connecting bus or taxi to reach Massillon.

How to Apply for a Passport at MASSILLON POST OFFICE

Follow these simple steps to apply for your passport at the MASSILLON POST OFFICE’s office at 333 S ERIE ST. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into MASSILLON POST OFFICE (333 S ERIE ST) . We recommend arriving before closing. Call ahead at 3308378323.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at MASSILLON POST OFFICE

Entering through Massillon Post Office’s main doors, located on the east side of the building facing Erie Street, you’ll immediately notice the well-lit and organized lobby. The passport application service point is typically located at window number 3, on the right side of the lobby, clearly marked with signage. After entering, take a number from the dispenser near the entrance and wait for your number to be called on the overhead display. The average appointment duration ranges from 18 to 22 minutes, depending on the complexity of the application and the number of applicants being processed. The waiting area provides seating for approximately 15-20 people. The layout is straightforward: postal service counters on the left, package drop-off in the center, and passport services on the right. Accessibility features include a wheelchair ramp at the main entrance and accessible restrooms located near the back of the lobby. The interior design is functional rather than ornate, with standard postal service fixtures and informational posters related to passport requirements and postal rates. The environment is generally calm and efficient, with postal workers focused on providing prompt service. The lighting is fluorescent, ensuring good visibility throughout the space. The air conditioning is usually set to a comfortable temperature, providing a welcome respite during the hot summer months. During peak hours, especially during lunchtimes and after school, the lobby can become quite crowded, so it is advisable to arrive early or schedule an appointment in advance.

MASSILLON Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at MASSILLON POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at MASSILLON POST OFFICE 12-13 weeks No travel urgency
Expedited at MASSILLON POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At MASSILLON POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While MASSILLON POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What MASSILLON Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. MASSILLON POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. MASSILLON, OH
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. MASSILLON, OH
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The MASSILLON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. MASSILLON, OH

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

Other Facilities in Massillon

2 additional locations serving Massillon

People Also Ask About MASSILLON POST OFFICE

Local questions from MASSILLON residents about visiting the City Clerk for passport services

If you require expedited passport service, the Massillon Post Office can facilitate this. However, for truly urgent needs, consider contacting the National Passport Agency directly or utilizing a registered expedited passport courier service. Keep in mind that availability at the post office for expedited applications varies, so calling ahead to check on current processing times and appointment availability is strongly recommended. Also, ensure you have all the necessary documentation readily available, as incomplete applications can significantly delay the process. For example, AAA Massillon Travel on Lincoln Way E could offer advice, though they do not process passports themselves.

Passport photos must adhere to strict guidelines to be accepted. Specifically, they must be 2×2 inches (51×51 mm) in size. The photo must show a full frontal view of your face with a neutral expression and both eyes open. The photo must be printed on matte or glossy photo-quality paper. You can obtain passport photos at the Massillon Post Office for $15 plus tax, or at nearby locations like CVS Pharmacy at 227 Lincoln Way E. When having your photo taken, be sure to remove any glasses and avoid wearing anything that obstructs your face or hairline.

Yes, under certain circumstances, you can renew your passport at the Massillon Post Office. However, this is only applicable if your previous passport was issued within the last 15 years, you were over the age of 16 when it was issued, and it is not damaged. If you meet these criteria, you can complete form DS-82 and submit it along with your old passport, a new photo, and the required fee. If you don’t meet these renewal requirements, you must apply using form DS-11, the same as for a new passport. Make sure to check the current requirements on the State Department’s website before visiting.

The Massillon Post Office accepts several forms of payment for passport application fees. You can pay with a check or money order made payable to the U.S. Department of State. They also accept credit cards (Visa, Mastercard, American Express, and Discover) for the $35 execution fee. However, you cannot use cash to pay the application fee itself. It’s a good idea to confirm accepted payment methods when scheduling your appointment, as policies can sometimes change. Passport photo fees, if you choose to have them taken at the post office, can typically be paid with cash, check, or credit card.

Yes, the Massillon Post Office offers passport photo services on site. This can be a convenient option, as you can take care of everything in one visit. The cost is typically around $15 plus tax. While convenient, be aware that there may be a wait, especially during peak hours. As mentioned before, CVS on Lincoln Way E also provides passport photo services if you’re looking for an alternative. Regardless of where you choose to have your photo taken, make sure it meets all the requirements set by the State Department.

Frequently Asked Questions

The passport office is located at 333 S ERIE ST, MASSILLON, OH 44646. Get directions

Hours are . Call ahead at 3308378323.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “MASSILLON POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking around the Massillon Post Office can be challenging, especially during peak hours. The post office itself has a small, 12-space parking lot directly in front of the building on Erie Street, which is often full. Street parking is available on Erie Street and adjacent streets like 1st Street SE, but it is metered and costs $1.00 per hour, Monday through Friday, from 8:00 AM to 5:00 PM. Meters accept coins and credit cards. Alternatively, a larger public parking lot is located two blocks east on 1st Street SE near the corner of Oak Avenue SE. This lot offers 47 free parking spaces but fills up quickly during weekday business hours. Another option is the Massillon City Hall parking garage, located approximately 0.3 miles south of the post office at 151 Lincoln Way E. This garage charges $8 per day. During the winter months, be mindful of ice and snow accumulation on sidewalks and parking lots. It’s advisable to wear appropriate footwear and allow extra time for walking. In the summer, the asphalt parking lots can become very hot, so consider parking in shaded areas if available. For passport appointments, it is recommended to arrive at least 15 minutes early to allow time to find parking and walk to the post office.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

✓ GUARANTEED TO MAKE YOUR TRIP

Skip the Hassle—Get Your Passport Done Right

Zero errors. Expert handling. Real-time tracking. Your passport delivered on time, guaranteed—or we refund your expediting fee.

Get Started – From $147 →

Available 24/7 • Call 800-860-8610