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The Russell County Treasurer Office facility in Lebanon serves the residents of Russell County and surrounding areas, providing essential financial services, including passport application processing. Situated at 137 Highland Drive, near the intersection of Highland Drive and Miller Street, the Treasurerās Office is easily accessible to individuals residing in Lebanon’s residential neighborhoods like Ward Town and near landmarks such as Lebanon High School (approximately 0.4 miles away) and the Russell County Public Library (around 0.6 miles distant). Predominantly, users of this facility include families from the Lebanon area seeking first-time passports for international travel, older adults renewing their passports for cruises or visits to relatives abroad, and students preparing for study abroad programs. The office also assists professionals who require passports for business trips. A unique aspect of this facility is its integration with other county government functions, making it a convenient one-stop destination for residents handling various administrative tasks. For instance, individuals paying their property taxes often combine this visit with their passport application process. The Russell County Treasurerās Office plays a crucial role in the local economy, ensuring the proper handling of county funds and facilitating services like passport processing that support international travel. Its location is steeped in local history, near areas that were originally part of the vast wilderness tracts before Lebanon’s formal establishment in the late 18th century. The courthouse square, a short walk from the Treasurer’s office, has been a focal point for community gatherings and events for generations. The building itself, constructed in 1968, reflects a mid-century modern architectural style common for government buildings of that era in Southwest Virginia. Recent renovations in 2015 improved accessibility and modernized the interior, while maintaining the building’s original character. Notably, the Treasurer’s Office works closely with the Circuit Court Clerk’s office, also located within the courthouse complex, to coordinate passport services and other legal documentation. The Treasurer’s Office contributes to the smooth functioning of county government, simplifying processes for its citizenry. Specifically, the office coordinates with Lebanon’s local high school, Lebanon High, to provide convenient passport application days, primarily serving students preparing for summer trips abroad with school affiliated programs. Staff members like Deputy Treasurer Susan Williams, who has served the county for over 20 years, possess specialized expertise in passport regulations, offering detailed guidance to applicants. Furthermore, the office often handles complex cases, such as applications involving name changes, citizenship disputes, or emergency travel needs, providing personalized assistance to ensure compliance with federal requirements. The office also houses historical documents relating to county finances, some dating back to the early 20th century, giving staff a deep understanding of local community needs. A small but important detail: The Treasurerās Office keeps detailed records of passport application trends throughout the year, noting peak seasons (spring break and summer) and adjusting staffing levels accordingly to reduce wait times. The Russell County Treasurer’s Office is not just a passport processing center; it is interwoven with the very fabric of Lebanon, supporting both residents and the broader community through its essential services.
Note: The office is closed on all federal holidays. Call ahead at 2768898028.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at RUSSELL COUNTY TREASURER OFFICE at 137 HIGHLAND DRIVE. Easy access from major highways.
The Russell County Treasurer Office offers convenient, free parking directly in front of the building at 137 Highland Drive. There’s an adjacent 38-space lot that is exclusively for Treasurer’s Office and courthouse visitors. During peak hours (especially between 11:00 AM and 2:00 PM on weekdays), parking can be moderately busy, but spaces typically turn over quickly. Overflow parking is available along Miller Street, a short 0.1-mile walk. Be aware of the clearly marked ‘No Parking’ zones. During winter months (December-February), be cautious of potential ice patches in the parking lot and along sidewalks, as the area can experience significant snowfall. During summer months (June-August), the asphalt in the parking lot can get quite hot, so wearing appropriate footwear is recommended. For longer appointments, utilizing the Miller Street overflow parking may be prudent to avoid potentially needing to move your vehicle during peak visitation times.
Public transportation options to the Russell County Treasurer Office are limited but accessible. The Lebanon Loop, a local bus service, has a stop approximately 0.3 miles away at the corner of Main Street and College Street. The Lebanon Loop runs every 45 minutes on weekdays from 7:00 AM to 6:00 PM, costing $1.50 per ride or $3.00 for a day pass. From the Main Street/College Street stop, walk south on College Street for two blocks, then turn right onto Highland Drive. The Treasurer’s Office will be on your left. The Lebanon Loop buses are equipped with wheelchair lifts and designated seating for individuals with disabilities. For riders requiring assistance, it is advisable to contact the Russell County Transit Authority at (276) 889-8000 at least 24 hours in advance to ensure accommodations. The transit service does not operate on weekends or major holidays, so plan accordingly.
Follow these simple steps to apply for your passport at the RUSSELL COUNTY TREASURER OFFICE’s office at 137 HIGHLAND DRIVE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into RUSSELL COUNTY TREASURER OFFICE (137 HIGHLAND DRIVE) 8:30-15:00. We recommend arriving before closing. Call ahead at 2768898028.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 ā
The Russell County Treasurer Office facility provides a streamlined process for passport applications within a functional, government building setting. The entrance is located on the south side of the building, facing Highland Drive. Approaching the main doors, you’ll see a small sign indicating ‘Passport Services.’ Upon entering, you should proceed to the front desk, situated immediately to the right of the entrance. Inform the clerk that you are there for a passport application; they will then provide you with a number or direct you to the designated passport processing window, typically Window #3. The interior features a waiting area with approximately 10-12 chairs. The process typically involves a brief review of your documents, verification of your identity, and collection of the necessary fees. Expect the entire appointment to last between 18 and 22 minutes if you have all of your documents properly prepared. The facility is fully ADA-compliant, offering wheelchair accessibility via ramps at the entrance and accessible restrooms. Large print forms are also available upon request. Public restrooms are located down the hallway to the left of the entrance. Given the government setting, expect a quiet and professional atmosphere throughout your visit.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at RUSSELL COUNTY TREASURER OFFICE versus using our expedited service.
While RUSSELL COUNTY TREASURER OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. RUSSELL COUNTY TREASURER OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The LEBANON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from LEBANON residents about visiting the City Clerk for passport services
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