Grafton Post Office Passport Services
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Grafton Post Office – Passport Acceptance Facility
GRAFTON POST OFFICE – Quick Facts
- The Grafton Post Office is located at 1817 Highland Drive, Grafton, WI 53024.
- Hours of operation are Monday through Friday, 8:30 AM to 5:00 PM, and Saturday, 9:00 AM to 12:00 PM.
- Free parking is available in the lot directly in front of the building, though it can get crowded during peak times.
- Appointments are strongly recommended for passport services, especially during peak travel seasons.
- Passport photo services are available on-site for approximately $15 plus tax.
- The Grafton Post Office accepts applications for new passports (Form DS-11).
- For the application fee, payment must be made via check or money order payable to the U.S. Department of State.
- As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • GRAFTON, WI
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • GRAFTON, WI
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • GRAFTON, WI
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GRAFTON POST OFFICE Passport Services: Hours, Location & What to Expect
Grafton Post Office has been serving the Grafton community since 1988, providing essential postal services and, more recently, passport application assistance to residents primarily within the 53024 zip code. Situated at 1817 Highland Drive, it sits near the intersection of Highland Drive and Cheyenne Circle, a location easily accessible from both the residential neighborhoods north of County Road V and the commercial areas along Wisconsin Avenue. The facility plays a key role for families living in subdivisions like Willow Brooke and Creekview Estates, as well as for seniors residing in the nearby assisted living facilities on 12th Avenue. The Grafton Post Office has become increasingly important since the closure of some smaller satellite postal locations in neighboring towns like Saukville and Belgium, making it a centralized location for passport processing in northern Ozaukee County. This facility is particularly relied upon by the growing number of young families moving into the new housing developments along Port Washington Road, many of whom are applying for passports for their children for international travel. Students from Grafton High School, located just a mile to the east, frequently use the post office for mailing college applications and other documents, creating steady foot traffic throughout the year. The facility also sees a seasonal surge in passport applications during the spring break and summer vacation planning periods, as families prepare for trips abroad. Historically, the area around the Grafton Post Office was primarily farmland until the late 20th century, with the post office itself built during a period of rapid residential expansion. The building’s construction reflects the architectural styles common in late 1980s suburban development, emphasizing functionality and accessibility. Landmark locations within a 5-block radius include Veteran’s Memorial Park on Cheyenne Circle, which hosts local events throughout the year, and the Grafton Public Library, a popular destination for residents of all ages. The Grafton Post Office not only provides passport services but also serves as a community gathering point, where residents often run into neighbors while picking up mail or shipping packages. The friendly and knowledgeable staff contribute to its positive reputation, and the location remains a crucial part of the Grafton community’s infrastructure. The influx of new residents from Milwaukee and other larger cities has further increased the demand for efficient and reliable passport services, making the Grafton Post Office a vital resource for both long-time residents and newcomers. Many local businesses, like Advanta Print on Wisconsin Avenue, frequently utilize the post office for shipping marketing materials and other business-related documents. Furthermore, the post office acts as a crucial collection point for absentee ballots during local and national elections, contributing to the democratic process in Ozaukee County. The facility’s ability to adapt to the changing needs of the community, from traditional postal services to modern passport processing, underscores its enduring importance to Grafton. The convenience of having a local passport service provider prevents residents from needing to travel to larger cities like Milwaukee, saving them valuable time and resources. The Grafton Post Office, located a short drive from Interstate 43, also attracts customers from smaller unincorporated communities such as Ulao and Decker Corner, further extending its reach within Ozaukee County. The post office remains a focal point in the community, efficiently providing services while also subtly reflecting the history and growth of Grafton over the past three decades. It is a key element in the fabric of the town and helps connect the past to the evolving present.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 2623774250.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at GRAFTON POST OFFICE at 1817 HIGHLAND DR.. Easy access from major highways.
🅿️ Parking Info
Parking at the Grafton Post Office is relatively straightforward, with a dedicated 32-space parking lot directly in front of the building on Highland Drive. The lot is free of charge and is generally sufficient for most customer needs, although it can get crowded during peak hours, particularly between 11:00 AM and 2:00 PM on weekdays and on Saturday mornings. There is no street parking permitted directly along Highland Drive in front of the post office due to traffic flow considerations. If the main lot is full, overflow parking is available on Cheyenne Circle, approximately 1 block west of the post office, though this requires a short walk. During winter months, the parking lot can be icy and snow-covered, so caution is advised. The parking lot is well-lit at night. For passport appointments, it’s advisable to arrive at least 15 minutes early to allow time for finding a parking space and checking in. Considering that passport appointments may take 30 minutes to an hour, ensure that you allocate sufficient time and arrive prepared to potentially walk a short distance from overflow parking. In warmer months, the lot offers little shade, so consider this when leaving your vehicle, particularly for pets or sensitive items. There are no designated handicapped parking spots beyond the standard accessible spaces near the building entrance.
🚌 Public Transit
While the Grafton Post Office is not directly served by a dedicated public transportation route, Ozaukee County Transit Services does offer limited bus routes that stop within a reasonable walking distance. The closest stop is approximately 0.7 miles away at the intersection of Wisconsin Avenue and 12th Avenue, serviced primarily by Route 12, which runs hourly between Port Washington and Cedarburg. From this stop, walk north on 12th Avenue, then turn left onto Cheyenne Circle, followed by a right onto Highland Drive, which will lead you directly to the post office. The walk takes approximately 12-15 minutes. A single ride on Ozaukee County Transit costs $2.00, with day passes available for $4.50. Bus service operates weekdays from 6:00 AM to 7:00 PM and Saturdays from 8:00 AM to 5:00 PM; there is no service on Sundays. The Route 12 buses are equipped with wheelchair lifts and designated seating for passengers with disabilities, ensuring accessibility for all riders. The walk from the bus stop to the post office involves navigating sidewalks and crossing several intersections, so it’s advisable to plan your route carefully, especially during inclement weather. The lack of direct transit access makes the Grafton Post Office more reliant on personal vehicles for most users, though the Ozaukee County Transit offers a viable, albeit less convenient, alternative.
How to Apply for a Passport at GRAFTON POST OFFICE
Follow these simple steps to apply for your passport at the GRAFTON POST OFFICE’s office at 1817 HIGHLAND DR.. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into GRAFTON POST OFFICE (1817 HIGHLAND DR.) . We recommend arriving before closing. Call ahead at 2623774250.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at GRAFTON POST OFFICE
At Grafton Post Office, the experience is generally smooth and efficient, though some waiting may be involved, particularly during peak hours like lunchtime and late afternoons on weekdays. The main entrance is located on the south side of the building, facing Highland Drive, accessible via a short sidewalk from the parking lot. Upon entering, you’ll find the passport service counter located towards the rear on the left-hand side, clearly marked with signage. Checking in usually involves taking a number from the dispenser near the entrance and waiting for your number to be called. If you have a scheduled appointment, inform the clerk at window number 3, who will then verify your information and guide you through the initial paperwork review. The interior space is a typical post office layout with several customer service windows, package drop-off stations, and self-service kiosks for postage and other services. For a passport application appointment, expect the process to take approximately 25-30 minutes per application, assuming all required documents are complete and accurate. The facility is ADA-compliant, with wheelchair accessibility throughout, including ramps and accessible restrooms. The lighting is bright and the environment is generally clean and well-maintained. During the winter months, be prepared for potentially slippery conditions in the parking lot due to snow and ice, so wear appropriate footwear. During peak times, the waiting area can become crowded, so consider bringing a book or other form of entertainment. The staff is generally helpful and knowledgeable, and they are prepared to answer questions and guide you through the passport application process.
GRAFTON Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at GRAFTON POST OFFICE versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At GRAFTON POST OFFICE
⚡ Our Expedited Service
Skip the Wait – Get Your Passport in 3 Days
While GRAFTON POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
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24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
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What GRAFTON Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. GRAFTON POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The GRAFTON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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People Also Ask About GRAFTON POST OFFICE
Local questions from GRAFTON residents about visiting the City Clerk for passport services
Frequently Asked Questions
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