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Operating in Cleveland since 1978, the Midpark Post Office at 13301 Smith Road has long been an anchor for residents navigating postal services and, more recently, an essential point for passport application processing. Situated squarely within the Midpark district, a vibrant, established area on Clevelandās southwest side, this facility serves a diverse demographic that includes families from the residential enclaves between Brookpark Road and Snow Road, commuters utilizing the nearby I-480 and State Route 17 corridors, and a growing number of small business owners along Smith Road and West 130th Street. The postal branchās position, just east of the bustling intersection of Smith Road and Brookpark Road, makes it a highly accessible location for individuals residing in adjacent communities like Brook Park, Old Brooklyn, and even the northern reaches of Parma and Middleburg Heights. Its proximity to significant thoroughfares ensures a steady flow of clientele, distinct from the more centrally located downtown facilities or smaller suburban library branches.
The building itself, a sturdy brick structure typical of late 1970s municipal architecture, stands prominently on its lot, identifiable by the classic USPS eagle emblem above its main entrance. While perhaps not possessing the historical grandeur of downtown Clevelandās Main Post Office, the Midpark branch holds its own local significance. It replaced a smaller, outdated facility that once operated near the Puritas Avenue bridge, consolidating services and enhancing efficiency for an expanding post-war population moving into the area. This historical context imbues the Midpark Post Office with a sense of continuity and community commitment, reflecting decades of reliable public service to Clevelanders seeking everything from stamp purchases to international mail dispatch. Its consistent presence has seen it adapt to changing community needs, including the integration of passport acceptance services, which began here in 2005, recognizing the increasing demand for convenient local options beyond the traditional county clerk offices.
The facilityās location also means it’s a short drive or walk from several key community landmarks and commercial hubs. Just two blocks west on Smith Road, past the Midpark Fresh Market at 13280 Smith Rd, one finds the entrance to the Brookpark Reservation, part of the extensive Cleveland Metroparks system, offering recreational opportunities that many local passport applicants might frequent before or after their appointments. Eastward, beyond the Smith Road Diner, the Midpark Post Office is conveniently close to the commercial strip along Brookpark Road, which includes various retail outlets, banking institutions like PNC Bank at 13180 Smith Rd, and the prominent CVS Pharmacy at 6100 Brookpark Rd. This integration into the local commerce and lifestyle fabric means that individuals scheduling passport appointments can easily combine their visit with other errands, whether it’s grabbing a coffee at the Starbucks on Brookpark Road or picking up groceries.
The demographics served by the Midpark Post Office for passport services are notably diverse. Young families preparing for their first international vacation often appreciate the easily accessible parking and the familiarity of a local post office environment. Students attending nearby institutions like Polaris Career Center, just a few miles south, utilize the facility for study abroad programs. Furthermore, a significant number of residents in the surrounding neighborhoods, including those from the historically blue-collar areas of Old Brooklyn and the burgeoning professional communities in Middleburg Heights, rely on this specific branch due to its convenient hours and the professionalism of its long-serving staff. The consistent presence of experienced postal clerks, many of whom have served the Midpark community for over a decade, contributes to a streamlined and reassuring application process that applicants often commend. This personalized interaction stands as a unique aspect of the Midpark Post Office, differentiating it from larger, more impersonal facilities and reinforcing its role as a genuinely supportive resource for the local populace embarking on international travel. The facility processes an estimated 90-110 passport applications each week, underscoring its pivotal role in facilitating international travel for thousands of Cleveland residents annually.
Note: The office is closed on all federal holidays. Call ahead at 4408438816.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at MIDPARK POST OFFICE at 13301 SMITH RD.. Easy access from major highways.
Parking at the Midpark Post Office at 13301 Smith Road is notably convenient, featuring a dedicated, free 38-space surface lot immediately adjacent to the building’s eastern side. This lot is directly accessible from Smith Road via a clearly marked entrance. During peak hours, typically between 10:00 AM and 2:00 PM on weekdays, this primary lot can approach full capacity, though spaces usually free up quickly. For passport appointments, arriving 10-15 minutes prior to your scheduled time is a sound strategy to secure a spot in this primary lot. If the main lot is full, supplemental street parking is available along Smith Road, particularly to the east of the facility, though these spots are unmarked and can be sparse during busy periods. Alternatively, several spaces are often available on the smaller, local side street, West 132nd Street, which intersects Smith Road one block east of the Post Office. These are free for up to two hours. During winter months in Cleveland, particularly from December to March, snow accumulation and ice can impact parking availability and conditions. The Post Office parking lot is regularly plowed, but be prepared for potential icy patches. Summer months bring their own considerations; the asphalt lot can become quite hot, so consider arriving in lighter attire. Always allow an extra few minutes for navigation and walking if you end up utilizing street parking further from the main entrance, especially if you have mobility considerations or children in tow. There are no paid parking garages in the immediate vicinity, making the Midpark Post Office a cost-effective option for vehicle-dependent applicants.
Accessing the Midpark Post Office at 13301 Smith Road via public transit in Cleveland is manageable, primarily through the Greater Cleveland Regional Transit Authority (RTA) bus system. The most direct routes serving this area are the RTA Bus #35 (Snow Road) and Bus #51 (Tiedeman/Pearl). Both routes have stops conveniently located within a short walking distance of the facility. Specifically, the Bus #35 stop at Smith Road and West 130th Street is approximately 0.2 miles east, requiring a quick 4-minute walk west along Smith Road. The Bus #51 stop on Brookpark Road, near the intersection with Smith Road, is about 0.3 miles southwest, involving a 6-minute walk north on Smith Road. These routes operate with a frequency of approximately every 20-30 minutes on weekdays during business hours, with slightly reduced service on weekends. A single RTA ride costs $2.50, and a day pass is available for $5.00, which can be purchased onboard with exact change or via the EZfare app. All RTA buses are wheelchair accessible, featuring ramps and designated seating areas to accommodate passengers with mobility needs. While there are no direct Red Line or Blue Line rapid transit stations immediately adjacent to the Midpark Post Office, connections can be made from various RTA rapid stations to the aforementioned bus routes. For instance, exiting the Puritas Station (Red Line) and transferring to a connecting bus route that serves the Smith Road or Brookpark Road corridors would be a viable option, though it would extend travel time. Plan your journey using the RTA trip planner for the most current schedules and transfer information, particularly for appointments during off-peak hours.
Follow these simple steps to apply for your passport at the MIDPARK POST OFFICE’s office at 13301 SMITH RD.. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into MIDPARK POST OFFICE (13301 SMITH RD.) 10:00-15:00. We recommend arriving before closing. Call ahead at 4408438816.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 ā
Your appointment at Midpark Post Office is designed to be straightforward and efficient, typically concluding within 18 to 22 minutes for a standard application, assuming all documents are in order. As you approach the facility at 13301 Smith Road, you’ll note its distinct mid-century modern brick architecture, featuring a prominent, slightly recessed main entrance on the north side, directly facing Smith Road. Upon entering through the single set of automatic double doors, you’ll find yourself in a well-lit, open lobby. To check in for your passport appointment, proceed directly to the designated passport acceptance counter, usually Window 3, located towards the eastern wall of the customer service area, identifiable by clear signage. There are usually three to four windows open, but Window 3 is specifically configured for passport services.
The layout offers a modest waiting area with several chairs if you arrive slightly early, positioned opposite the main service counters. A small, partitioned section near the entrance on the west side is where the passport photo service operates, should you require it. The processing area behind the counter is clean and well-maintained. Accessibility is a key feature here; the entrance has no steps, making it easily navigable for individuals using wheelchairs or strollers. The aisles are wide, and the counter height at Window 3 is also designed to be accessible. Staff are generally attentive and will guide you through the process, ensuring your application is accurately completed and all necessary documentation is presented correctly. Expect a professional, focused interaction geared towards getting your passport application submitted without unnecessary delays.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at MIDPARK POST OFFICE versus using our expedited service.
While MIDPARK POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. MIDPARK POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The CLEVELAND post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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