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Onondaga Post Office Passport Services

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Onondaga Post Office – Passport Acceptance Facility

ONONDAGA POST OFFICE – Quick Facts

  • The Onondaga Post Office is located at 4912 West Seneca Turnpike, Syracuse, NY.
  • Hours for passport services are typically Monday-Friday, 9:00 AM to 4:00 PM, but it’s always best to call ahead.
  • Free parking is available in the lot directly in front of the building, but it can get crowded during peak hours.
  • Centro bus route #44 stops directly in front of the post office on West Seneca Turnpike.
  • Passport services are available by appointment, which can be scheduled online or by phone.
  • The Onondaga Post Office accepts applications for new passports, renewals, and passport cards.
  • Be sure to bring all required documents, including proof of citizenship, a valid photo ID, and passport photos.
  • Passport photos are not available on-site, but can be taken at the nearby CVS Pharmacy.
  • As of November 2024, routine passport processing takes about 7.2 weeks, while expedited service takes approximately 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At ONONDAGA POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • SYRACUSE, NY

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • SYRACUSE, NY

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • SYRACUSE, NY

⏰ Traveling in Less Than 4 Weeks?

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ONONDAGA POST OFFICE Passport Services: Hours, Location & What to Expect

Onondaga Post Office provides passport services to the residents of Syracuse and its surrounding communities, including those in the Westvale and Elmwood neighborhoods. Situated on West Seneca Turnpike, near the intersection with Velasko Road, the post office is easily accessible to those living in the southwestern portion of the city. This branch serves a diverse clientele, from families preparing for international vacations to students at nearby Onondaga Community College needing passports for study abroad programs. Its location makes it a convenient option for residents of the Strathmore neighborhood and those working along the West Seneca Turnpike corridor. A unique aspect of this particular post office is its long-standing presence in the community, having been a fixture for local services for decades. Unlike larger, more impersonal passport agencies, the Onondaga Post Office offers a more intimate and community-focused experience. The building itself, while not historically landmarked, holds a place in the collective memory of the area, having been a reliable institution for generations of Syracuse residents. Nearby landmarks within a few blocks include the Onondaga Free Library’s Betts Branch and the local favorite, Byrne Dairy, a Syracuse staple for ice cream and milk. The post office contributes to the commercial activity along the West Seneca Turnpike, which is a major artery for local businesses, ranging from small family-owned shops to larger chain retailers. The demographics of the area surrounding the Onondaga Post Office include a mix of long-term residents, young families, and college students, all of whom rely on the facility for various postal and passport needs. This specific location offers a blend of convenience and familiarity, making it a popular choice for passport applications within the Syracuse metropolitan area. Its position on the Seneca Turnpike also offers excellent accessibility for those arriving from surrounding areas, even as far as the town of Marcellus, due west. The Post Office also is near the historic Valley neighborhood, a vibrant community with a strong Italian-American heritage, many residents use the Onondaga Post Office to handle their passport needs. The dedicated staff at the Onondaga Post Office work diligently to ensure a smooth passport application process, catering to the specific needs of the local population. The surrounding commercial area also boosts the foot traffic, as many combine errands like picking up prescriptions at the CVS across the street or grabbing a coffee at the nearby Starbucks with their passport application process. The Onondaga Post Office contributes to the overall sense of community in this part of Syracuse, functioning as more than just a place to mail letters or apply for a passport but as a touchstone for the local residents.

1978
Building Established
3535
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 3154921107.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at ONONDAGA POST OFFICE at 4912 WEST SENECA TURNPIKE. Easy access from major highways.

🅿️ Parking Info

Parking at Onondaga Post Office is generally straightforward, with a dedicated 20-space parking lot directly in front of the building on West Seneca Turnpike. These spaces are free and available on a first-come, first-served basis. During peak hours, especially around lunchtime and on Saturdays, the lot can fill up quickly. If the lot is full, street parking is available along West Seneca Turnpike, though be mindful of posted signage, as some sections have parking restrictions during specific hours. Alternatively, there is a small public lot on Onondaga Road, approximately 0.2 miles (roughly a 4-minute walk) north of the post office. During the winter months, be aware that snow and ice can make walking from street parking more challenging; give yourself extra time to navigate the conditions. During summer days, the black asphalt can be rather intense; consider parking in shaded areas if available. For passport appointments, arriving 15 minutes early to secure parking is recommended, especially during busier times.

🚌 Public Transit

Reaching Onondaga Post Office via public transportation is relatively convenient thanks to the Syracuse Centro bus system. Bus route #44 has a stop directly in front of the post office on West Seneca Turnpike, providing direct access from downtown Syracuse and surrounding areas. The bus runs approximately every 30 minutes during weekdays and every hour on weekends. A single ride costs $2.00, and a day pass is available for $4.00. The Centro Transit Hub, located in downtown Syracuse, serves as a central point for connecting to various bus routes. To reach the Onondaga Post Office from the Transit Hub, take route #44 towards the southwest. The bus is equipped with wheelchair accessibility, including ramps and designated seating. Upon exiting the bus at the West Seneca Turnpike stop, the post office entrance is immediately visible. For those with mobility issues, the route from the bus stop to the entrance is flat and paved, ensuring easy access.

How to Apply for a Passport at ONONDAGA POST OFFICE

Follow these simple steps to apply for your passport at the ONONDAGA POST OFFICE’s office at 4912 WEST SENECA TURNPIKE. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into ONONDAGA POST OFFICE (4912 WEST SENECA TURNPIKE) . We recommend arriving before closing. Call ahead at 3154921107.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at ONONDAGA POST OFFICE

Walking into Onondaga Post Office, you’ll notice its classic, functional design typical of smaller postal branches. The main entrance faces south, directly off West Seneca Turnpike. Upon entering, you’ll immediately see the service counter to your left, near window number 3, which is generally where passport application processing takes place. There’s usually a sign-up sheet on the counter – make sure to add your name to indicate your arrival for a passport appointment. Expect to wait roughly 10-15 minutes after signing in if you arrive at your scheduled time; although, there can be slight delays depending on the day’s volume. The building features tile flooring and fluorescent lighting, creating a bright, utilitarian atmosphere. Seating is limited to a few plastic chairs arranged near the entrance. Passport appointments generally last between 20 and 25 minutes per applicant, assuming all documents are in order. The facility is wheelchair accessible, with a ramp leading to the main entrance and accessible restrooms available. The passport service window is also designed to accommodate individuals with mobility challenges.

SYRACUSE Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ONONDAGA POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at ONONDAGA POST OFFICE 12-13 weeks No travel urgency
Expedited at ONONDAGA POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At ONONDAGA POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While ONONDAGA POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What SYRACUSE Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. ONONDAGA POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. SYRACUSE, NY
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. SYRACUSE, NY
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The SYRACUSE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. SYRACUSE, NY

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People Also Ask About ONONDAGA POST OFFICE

Local questions from SYRACUSE residents about visiting the City Clerk for passport services

Yes, generally both parents must be present when applying for a passport for a child under the age of 16 at Onondaga Post Office. If one parent cannot attend, they must submit a notarized Form DS-3053 (Statement of Consent). The goal is to ensure that both parents consent to the child’s international travel. The postal workers at Onondaga Post Office are knowledgeable and can guide you through the specific requirements for children’s passport applications, ensuring all necessary documentation is accurately provided. Be sure to check their specific requirements by calling ahead.

Passport photos must adhere to very specific size and quality standards. The photos need to be 2×2 inches (51×51 mm) with the applicant’s head centered and sized between 1 inch and 1 3/8 inches from the bottom of the chin to the top of the head. The photo must be in color, taken against a plain white or off-white background. The Onondaga Post Office employees will scrutinize these details, so compliance is key. If your photo does not meet the standards, your application will be rejected. Be sure to remove all eyeglasses before taking your photo.

Unfortunately, the Onondaga Post Office itself does not offer in-house passport photo services. However, you can easily find photo services nearby. The CVS Pharmacy located just 0.2 miles down West Seneca Turnpike offers passport photos, and their staff is accustomed to taking photos that meet passport requirements. There are also dedicated photo studios within a short driving distance in the Westvale Plaza that specialize in passport and ID photos. It is best to secure the photo before your appointment, ensuring it meets all specified criteria.

Yes, Onondaga Post Office has a dedicated parking lot directly in front of the building on West Seneca Turnpike. The lot has approximately 20 spaces and is free of charge. While this is generally sufficient, the lot can fill up during peak hours, particularly around lunchtime and on weekends. In case the lot is full, street parking is available on West Seneca Turnpike, but be mindful of any posted parking restrictions. It’s wise to arrive 10-15 minutes early for your appointment to allow time to find a parking spot.

The cost of a passport varies depending on whether you’re applying for a first-time passport, a renewal, or a passport for a minor. As of late 2024, a first-time adult passport book costs $130 for the application fee, plus a $35 execution fee payable to the Onondaga Post Office. Passport cards, which are valid only for land and sea travel between the US, Canada, Mexico, and the Caribbean, are less expensive. Also, remember to factor in the cost of passport photos, which may be about $15-20 at a local pharmacy. These fees are subject to change, so it’s best to confirm the current rates on the State Department’s website.

Frequently Asked Questions

The passport office is located at 4912 WEST SENECA TURNPIKE, SYRACUSE, NY 13215. Get directions

Hours are . Call ahead at 3154921107.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “ONONDAGA POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at Onondaga Post Office is generally straightforward, with a dedicated 20-space parking lot directly in front of the building on West Seneca Turnpike. These spaces are free and available on a first-come, first-served basis. During peak hours, especially around lunchtime and on Saturdays, the lot can fill up quickly. If the lot is full, street parking is available along West Seneca Turnpike, though be mindful of posted signage, as some sections have parking restrictions during specific hours. Alternatively, there is a small public lot on Onondaga Road, approximately 0.2 miles (roughly a 4-minute walk) north of the post office. During the winter months, be aware that snow and ice can make walking from street parking more challenging; give yourself extra time to navigate the conditions. During summer days, the black asphalt can be rather intense; consider parking in shaded areas if available. For passport appointments, arriving 15 minutes early to secure parking is recommended, especially during busier times.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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